Frequently Asked Questions

When should I register?
Register as soon as you can! Be sure to check for registration discounts because there are several — including organizational  and group discounts — for which you may qualify. Registration Details...
back to top

When is the last day I can register?
Registration is open until either 1) the conference sells out or 2) the final day of the conference.
back to top

Where do I pick up my badge?
You can pick up your badge at the Registration Desk any time during Registration Desk hours.
back to top

Something has come up and I need to cancel. How do I go about doing this?
A 100% refund will be made to those who cancel for any reason before Friday, October 14, 2011. For cancellations received  Friday, October 14, 2011, through Thursday, October 27th, a 50% handling fee will be assessed. Refunds will not be given to those who do not cancel by Thursday, October 27th and do not attend. All cancellations must be in writing and can be emailed to service@elearningguild.com or faxed to +1.707.566.8963. Substitutions can be made at any time up to the start of the conference. Please call +1.707.566.8990 to arrange a substitution.
back to top

Do I have to sign up for the sessions?
Registered participants of DevLearn 2011 can attend any session listed in the conference schedule. (Note: This does not include Optional Pre-conference Certificate Programs, for which a separate fee is required.)
back to top

Do I have to pay now, or can I be invoiced?
You can be invoiced for your registration. Simply select the "Bill Me" payment option, and enter your PO#. (If you don’t have a PO#, type in your name in the PO field.) Once you submit your registration, we will email you an invoice. Please note that payment must be received prior to discount deadlines for the discount to remain in effect. Please call us at +1.707.566.8990 with any questions.
back to top

Can I sign up for a Pre-conference Certificate Program later if I decide to take one?
Absolutely! However, please remember that Pre-conference Certificate Programs often sell out, so you’ll want to register for these events as soon as you can.
back to top

Can I walk in and sign up for the conference?
Walk-ins are accepted as long as the conference is not sold out. Materials for walk-in registrations are based on availability at the time of registration.
back to top

What discounts are available?
There are three types of registration discounts: Early Registration Discount (ends Friday, September 16th), Organizational, and Group discounts. And of course, all eLearning Guild paid Members and Member-Plus members receive a 20% discount on their conference registration fees. Discount Information...
back to top

Do we have to pay by a certain date to receive the discounts?
To receive the discounts, your registration must be paid by the discount deadlines. Discount Deadlines...
back to top

What type of proof should I send to receive my discount?
To receive an Organizational Discounts, you must fax proof of eligibility to +1.707.566.8963. Verification types include:

• A  statement on your organization’s letterhead verifying your proof of employment
• A copy of your organization-issued ID card

Your registration will not be fully processed until we receive this information, and it has been verified.
back to top

Where is the event taking place?
The event is taking place at The Aria Resort and Casino in Las Vegas.
back to top