SC203 Panel—Do’s and Don’ts for Single-sourcing Your Learning Content

12:00 PM - 12:45 PM Thursday, October 30

Management Xchange Stage

Ten years ago, did you ever think that we would deliver an entire instructor-led course over the Internet? Five years ago, did you ever think that an ordinary worker would carry three Internet-connected devices to work? Every day, more learning organizations join the single-source movement. Can we create engaging learning content for desktop and mobile? Is reuse practical? Can our IDs make the shift to structured authoring? Will we really produce more, faster? Masters from Caterpillar, Paychex, and Xyleme come together in this highly interactive session. Any question is fair game.

Christine Duckworth (Host)

Senior Learning Strategist/President

Intrac

Christine Duckworth is a senior learning strategist and the president of Intrac, an L&D consulting firm that helps organizations of all sizes reach their performance potential through the discovery of new tools and training strategies. Her firm provides a range of services, from hosting workshops on instructional design strategies and creating learning materials to competency mapping and blended learning strategy at corporate universities to customers like Wells Fargo, Victoria’s Secret, and Walmart.

Michael Miller

Division Manager Global Dealer Learning

Caterpillar

Michael Miller is the division manager of global dealer learning for Caterpillar. Michael has responsibility for processes, standards, and solutions for Caterpillar Global Service Training. His team is responsible for learning development and delivery and driving global consistency of technician capability to deliver the Cat brand customer experience.