Sharing What Works

March 16 – 18, 2016 Orlando, FL

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ECO113 It Wasn’t Broke, but We Fixed It: Rethinking a Corporate University

10:45 AM - 11:45 AM Wednesday, March 16

Ecosystem - Processes

As the Spectrum Health University adapted to an ever-evolving health care landscape, the programs and offerings from the organization needed to change as well. Through an analysis of brand, audience and offerings, and a desire to more closely align with the organization’s new strategy, a sizable challenge was undertaken to reimagine the corporate university with the use of social collaborative platforms and the deployment of micro-learning resources.

In this case study formatted session, you’ll learn about the discussions and debates that helped enhance the offerings to Spectrum Health. You will learn how the organization created a solution to help control both messages and content related to training and development. You’ll see how the university expanded outside of leadership development; the corporate university provided an ideal way to partner with others throughout the organization in a more formalized way.

In this session, you will learn:

  • Why you should periodically refresh your branding and marketing efforts
  • How to have tough conversations about people, purpose, quality vs. quantity, and prioritization
  • To challenge the notion of if it isn’t broke, don’t fix it, and always be focused on continuous improvement

Audience:
Intermediate and advanced developers, managers, and directors.

Technology discussed in this session:
Social collaborative platforms (Jive), learning management systems (SumTotal), video production tools, iPads, and eLearning development software.

Tim VanderLaan

Manager

Spectrum Health

Tim VanderLaan, the manager of the Spectrum Health University, has a passion for utilizing various forms of technology to make processes more efficient, programs more engaging, and participants more connected. Over the past six years he has administered learning management systems, created eLearning, deployed social collaborative platforms, helped launch a corporate university, and had a whole lot of fun in the process. He holds a master’s degree in human resources and industrial relations.

Laura Sayers

Learning Advisor

Spectrum Health

Laura Sayers is a learning advisor for the Spectrum Health University. She has spent the majority of her career in the healthcare industry. In her current role, Laura works closely with high-performing individual contributors and leaders across Spectrum Health, and is highly involved in leadership development and program management.

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ECO114 Facilitating an Organizational Learning Culture

10:45 AM - 11:45 AM Wednesday, March 16

Ecosystem - People

The performance ecosystem is about more than just helping people do what is known that they need to do. In this era of continual change, the only sustainable differentiator will be the ability to adapt, deal with ambiguity, and innovate. This comes from a rich ecosystem, but it takes more. Where the culture doesn’t support sharing, where it’s not safe to contribute, the ecosystem can’t flourish, and organizations can miss out on the opportunity.

In this session, you will review the elements that make a learning culture. You will learn about what it takes to facilitate valuable interaction and the barriers that can hinder participation. You will explore what’s known not just about culture, but about making culture change happen. Additionally, you will learn about the keys to innovation: constructive interaction between people; and communication, sharing, and collaboration. You will learn about the process to develop conditions under which an ecosystem can operate optimally and provide the maximum benefit to the organization.

In this session, you will learn:

  • The elements of a learning culture
  • The components of innovation
  • The key element to change
  • Successful change practices

Audience:
Intermediate and advanced managers and directors.

Technology discussed in this session:
N/A

Clark Quinn

Executive Director

Quinnovation

Clark Quinn is the executive director at Quinnovation, where he consults on performance systems architecture and strategy. Clark combines a deep background in cognitive science with broad experience in technology, delivering innovative and successful solutions for Fortune 500 organizations, government, not-for-profits, and education. An in-demand presenter, Clark is also the author of numerous articles and four books, including titles on games and mlearning as well as his most recent, Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age. Clark holds a PhD in cognitive psychology from the University of California, San Diego, and was awarded the Guild Master Award in 2012 for his accomplishments and contributions to the eLearning community.

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ECO115 Using Nano-learning in Onboarding

10:45 AM - 11:45 AM Wednesday, March 16

Ecosystem - Content

Today’s market requires faster onboarding; often there is overlap or confusion between process and training. Staff are overwhelmed by information in the initial stages of their performance and often forget or don’t have the opportunity to apply the why and the how of what they have learned in an appropriate timeframe.

In this session, you will learn about the role nano-learning can play in your onboarding strategy. You will learn how staff can be trained faster and on an on-demand basis by embedding nano-learning modules within reference manuals. You’ll learn how learners receive training when it is needed and training that is tied directly to the process being completed, resulting in quicker onboarding for staff, a one-stop shopping for process and training, and ultimately enhanced performance due to the availability of on-demand training.

In this session, you will learn:

  • How to determine the critical information to be included in a nano-learning module
  • How to assess whether or not a nano-learning module will enhance a process
  • How to structure a nano-learning module specifically to pair with reference material
  • How to review metrics to determine the benefit of a nano-learning module, as well as potential actions to be taken

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
N/A

Greta Dearing

Instructional Design Specialist

Cooperators General Insurance Company

Greta Dearing, an instructional design specialist for Cooperators General Insurance Company, has 18 years of insurance industry experience, including business analysis, process design and improvement, and instructional design focused on content design and development.

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LS101 Using Blended Learning Solutions to Achieve Business Revenue Goals

10:45 AM - 11:45 AM Wednesday, March 16

Blended

Too many times, training struggles to show its impact on a business; the metrics used to measure training are unrelated to the bottom line results of a firm. Training departments often have difficulty showing their impact on sales and revenue goals. Thus training is viewed as a support function or engaged only when necessary.

In this session, you will explore the relationship of training to a business, and how blended learning solutions are used to achieve sales and revenue goals. You will learn how to align training to achieve sales and revenue goals that consist of four fundamental tenants: product market analysis, aligning training to specific industry and job personas, identifying and publishing relevant and timely training solutions, and marketing training product solutions. You will learn how to set training up as a strategic partner for business development and sales, and you will see the bottom line impact on a business.

In this session, you will learn:

  • How to align training to industry segments and job personas
  • Strategies for designing learning solutions tied to business results
  • How to chunk training that works
  • How to market to your target audience
  • How to measure the impact of training on sales and revenue goals

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Dennis DiMambro

Director, Training

National Fire Protection Association (NFPA)

Dennis DiMambro, the director of training for the National Fire Protection Association (NFPA), has held executive leadership positions with LPL Financial, Independent Financial Marketing Group, and Putnam Investments, where he had oversight for enterprise quality and training. He was also a technical training instructor, superintendent of faculty development for the US Air Force. Dennis has been in the education and training field for 30 years. He is a master instructor and holds credentials in occupational analysis, test and measurement, instructional systems design, and organizational development. Dennis holds a master’s degree in human resource development and education from Colorado State University.

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LS102 Defining Your eLearning Project

10:45 AM - 11:45 AM Wednesday, March 16

Management and Strategy

How much does a car cost? How long does it take to build a house? How long is a piece of string? The answer in all cases—it depends. You can run into the same uncertainty with an eLearning project if it is not properly defined up front. If you don’t know what you are trying to accomplish, what stakeholders expect, what your technology constraints are, and what business drivers will affect your project, how can you create and follow a plan to a successful conclusion?

In this session, you’ll learn key questions to ask to help properly define your eLearning projects. You’ll learn how to: set goals and objectives, understand drivers, identify constraints and risks, identify key design criteria that can affect project cost and schedule, and create a scope of work. You’ll walk away with checklists that you can customize and use to help ensure your projects all start off in the right direction.

In this session, you will learn:

  • How to set goals and objectives
  • How to identify project drivers
  • How to identify project risks and constraints
  • How to identify key design criteria that affect cost and schedule
  • How to create a scope of work

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
NA

Diane Elkins

President

Artisan E-Learning

Diane Elkins leads Artisan E-Learning, a custom eLearning development company specializing in the use of rapid- development tools. Diane has been in the eLearning industry since 2001, speaks regularly at national conferences about eLearning, and is co-author of the popular E-Learning Uncovered book series.

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LS103 Balancing the Art and Science of ID Solutions

10:45 AM - 11:45 AM Wednesday, March 16

Instructional Design

Sound learning theory underpins much of traditional instructional design (ID) and can greatly improve user experience, but the advent of a need-to-know-now culture is proving the art of innovation can and must work alongside the science of design. The challenge is to balance the needs of your users and the concerns of established IDs against harnessing the originality of developers who may lack a traditional background.

When you find the optimal spot between form and function, you can react more quickly to project needs, allocate resources with greater confidence, and bring your product to users faster.

In this session, you will learn to determine the variables in play for each project quicker, understand the audience you need to reach, and decide where to focus your attention and resources along the art-science continuum. You will learn how to gain buy-in from your instructional and business stakeholders by addressing their concerns and providing a bridge between traditional theory and the power of flexibility.

In this session, you will learn:

  • The definition of destructional design and how it can help you overcome ID bias and its stumbling blocks
  • How to leverage the benefits of combining traditional instructional design (science) with innovation (art)
  • The business constraints you must consider when building a project along the art-science continuum
  • How to gain buy-in from key instructional and business stakeholders

Audience:
Intermediate designers and developers.

Technology discussed in this session:
N/A

Sean Bengry

Senior Principal, Learning Strategy and Design

Accenture

Sean Bengry is the senior principal of learning strategy and design at Accenture. As a strategist Sean keeps apprised of L&D trends and focuses Accenture Academy, as well as Accenture’s external clients, on their role in the ever-shifting state of learning culture and the intersection of technology. His responsibility is to imagine, design, model, and develop potential learning solutions that can be added to the library of Accenture Academy, as well as guide the direction of the overall delivery and business. Sean’s work has taken him all over the world as he continues to assist other learning professionals in developing corporate learning strategy, and more importantly, changing the overall culture of learning within companies.

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LS104 Making Learning Objects Shareable and Transferable

10:45 AM - 11:45 AM Wednesday, March 16

Media

Creating learning objects is a time-consuming process. Most learning objects have content that could be used across different courses and departments. However, many learning objects, such as videos, tutorials, instructional documentation, and online courses are created with identifying details that make them difficult to repurpose or share with other members of the organization.

In this session, you will learn guidelines for creating effective learning objects that are shareable, transferable, and easily updateable. You will learn to create a diverse learning object repository that can be utilized for many different needs. This session will also provide you the tools you need to increase the value of your work, by allowing you to share your learning object creations with your colleagues in a format that can be immediately utilized.

In this session, you will learn:

  • How to create learning objects for a wider audience
  • What makes a learning object shareable
  • The best practices for creating shareable and transferable learning objects
  • What information should not be included in learning objects

Audience:
Novice to intermediate designers and developers.

Technology discussed in this session:
The guidelines provided will be widely applicable to most technologies/platforms/devices.

Jennifer Hendryx

Instructional Developer

University of Wisconsin - Oshkosh

Jennifer Hendryx is an instructional developer at the University of Wisconsin - Oshkosh. She has experience in both K-12 and higher education settings, with extensive experience in instructional design and development for online learning, professional development training, and instructional technology integration. Jennifer holds a BS in career, technical education, and training from the University of Wisconsin–Stout and an MS in career and technical education from the University of Wisconsin–Stout with an emphasis in teaching. Her graduate studies focused on adult education and generational differences in attitudes toward technology in education.

Carrie Ann Desnoyers

Instructional Designer

eLearning Solutions

Carrie Ann Desnoyers is a freelance instructional designer and eLearning developer. She has experience developing online courses for institutes of higher learning, and experience designing and developing both online and in-person training courses. Carrie Ann holds a BA in English with a focus in creative writing from the University of Wisconsin–Madison, and an MS in administrative leadership (instructional design) from the University of Wisconsin–Milwaukee. Her graduate studies focused on adult education and using technology with adult learners. Carrie Ann has published two scholarly articles, one in the Handbook of Research on Collaborative Learning Using Concept Mapping, and one in Applied Concept Mapping: Capturing, Analyzing, and Organizing Knowledge.

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LS105 Next-generation Blended Learning

10:45 AM - 11:45 AM Wednesday, March 16

Instructional Design

“Blended learning” was one of the hottest buzzwords at the dawn of the new millennium. At its worst, it was giving the learner the choice of attending the formal class in person or online. In its best and most cutting-edge application, it was a design construct focusing on combining or blending the best elements of face-to-face classes with eLearning courses to increase retention and/or reduce costs. It was a cutting-edge approach at the time, and for many organizations, this is where they currently are with applying blended learning. But the blend has changed.

In this session, you will move beyond the traditional application and dive into the next generation of blended learning. See a world where you are able to create solutions that ultimately generate true business impact, one where your toolkit moves beyond in-person classes and eLearning. You will learn about and see the new blended elements, such as: assessments for content personalization, simulations, mobile interventions, games and gamification, social learning, user-generated content, reinforcement validation, work flow learning, knowledge management, and performance support.

In this session, you will learn:

  • About the history of blended learning
  • A definition of next-generation blended learning
  • About the tools available within the current blend and best practices for application
  • About instructional intent within the next-gen blend
  • What next-generation blended learning solutions look like in action

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

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LS106 iMOOCs: An Interactive Approach to Large-scale Collaborative Learning

10:45 AM - 11:45 AM Wednesday, March 16

Social

Massive open online courses (MOOCs) have received a fair amount of publicity, but mixed reviews overall. Participants appreciate the collaborative nature of MOOCs, and their accessibility—but much of the learning is passive in style, which tends to be fairly ineffective, transfers poorly to on-the-job skill application, and doesn’t maintain participants’ interest. Today’s typical MOOC format is therefore not particularly well-suited for most corporate training needs. Companies are, nonetheless, interested in capturing the positive qualities of MOOCs.

In this session, you will see samples from iMOOCs with courses that include some standard MOOC components but incorporate engaging interactions throughout the course. You will learn about activities in which participants must decide the best approach to a situation and about complex video scenes that participants must evaluate and discuss. This session includes demonstrations of actual course components, so you will gain a deep understanding of the techniques and how you can apply them to your own needs.

In this session, you will learn:

  • How to design interactive exercises that promote skill transfer to the job
  • How video of real-life situations can be used in conjunction with lecture video and online discussions
  • How online learning-by-doing approaches can engage participants and result in skill transfer
  • Ways to bring together some of the best elements of instructor-led and self-paced courses together into a single learner experience

Audience:
Novice to advanced designers, project managers, managers, and directors.

Technology discussed in this session:
Major browsers in Windows and Mac, tablets and phones using iOS and Android, .mp4, and HTML5 code.

JC Kinnamon

Director, R&D

Practising Law Institute

JC Kinnamon, the director of research and development at Practising Law Institute (PLI), has guided hundreds of eLearning titles and online courses; many have been recognized with awards such as the Association for Continuing Legal Education (ACLEA), Brandon Hall, Telly, Aegis and the Web Marketing Association. JC is responsible for all R&D activity at PLI, including leading the improvement of live and online educational offerings. JC serves as executive producer for innovative R&D projects, including MOOCs, a long-form 10-week course, eLearning titles, simulations, and serious games. JC holds a PhD in educational psychology and a master of arts degree in computing science from Columbia University.

David Guralnick

President

Kaleidoscope Learning

David Guralnick, the president of Kaleidoscope Learning, has designed hundreds of eLearning scenarios, courses, simulations, performance- support systems, and authoring tools over the past 25 years. He is the president of the International E-Learning Association, the founder of the International Conference on E-Learning in the Workplace, the editor-in-chief of the International Journal on Advanced Corporate Learning, the chair of the International E-Learning Awards, and an adjunct professor at Columbia University. David’s work has been featured in Wired magazine, Training magazine, and the Wall Street Journal, and he is the recipient of numerous eLearning design awards. David holds a PhD from Northwestern University, where his work synthesized work from the fields of computer science, instructional design, and cognitive psychology.

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LS107 Understanding the Elements of an eLearning Template

10:45 AM - 11:45 AM Wednesday, March 16

Instructional Design

An eLearning template is not a set of PowerPoint master slides. A true eLearning template is so much more, and has many elements and components. While a set of master backgrounds is a great start, there are often overlooked aspects of a template that are never considered. Designers and developers often begin with raw content and begin a project in their chosen authoring environment, rather than thinking through the overall user experience. For those projects that involve multiple modules where it’s important to keep a consistent look and feel, a template approach helps keep all assets organized across modules.

In this session, you’ll explore overall template themes, color schemas, master backgrounds, interaction templates, feedback templates, and more. You will learn how themes, branding, and colors of an eLearning course and module behave, including navigation to interactions, or even how feedback is presented as part of a template structure. Additionally, you’ll explore the documentation process of an eLearning template for team sharing.

In this session, you will learn:

  • The components of an eLearning template
  • The components of an eLearning template style guide
  • How to consider elements local to a screen, compared to global elements
  • How to use branding guidelines to develop a look and feel, and a color schema

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Kevin Thorn

Chief NuggetHead and Owner

NuggetHead Studioz

Kevin Thorn is an award-winning eLearning designer with over 30 years’ experience in the training industry, with the last decade in eLearning. After retiring from the Army as a trainer, Kevin earned a technology management degree in pursuit of an IT career. When his interest in technology meshed with his passion for training, he found a new career in eLearning. Kevin’s experience in instructional design, storyboarding, eLearning development, LMS implementation, illustration, graphic design, storytelling, cartooning, and comics provides an awareness and knowledge to successfully work any eLearning project from cradle to grave.

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LS108 One Step Ahead: Consulting with Clients on Mobile Learning Strategy

10:45 AM - 11:45 AM Wednesday, March 16

Mobile

There is pressure on everyone in learning and development to stay ahead of the curve when it comes to new technology. Knowing the right questions to ask and getting clear information on how to educate clients enables you to switch gears from a reactive order-taker to a consultative partner. Instructional designers and managers need to be grounded in the fundamentals of mobile learning strategies.

In this session, you will learn the right questions to ask as you move through the engagement process with your clients, specific to mobile learning. You will examine the similarities and differences for consulting when mobile learning is involved. This session will demystify and clarify key terminology, explain the main technology options, discuss how to select the right technology for the project, and show you how to present your solutions and conclusions to your clients. You will see where the rules have changed and be educated on those differences, and you will be offered tips for presenting the very best options to your clients.

In this session, you will learn:

  • To determine the right questions to ask in a needs analysis for a client who is asking for a mobile solution
  • To recognize the signs when mobile learning is or isn’t the best fit in a particular situation
  • To educate clients about what a mobile solution is and isn’t
  • To present your analysis and recommendations to your client

Audience:
Intermediate designers, project managers, managers, and directors.

Technology discussed in this session:
Tablets and smartphones.

Steve Yacovelli

Director, Inclusion & Change

SweetRush

Steve Yacovelli, the director of inclusion and change for SweetRush, focuses on helping clients embrace and adapt to using new and innovative ways to work with their employees. Steve has worked with such great organizations as The Walt Disney Company, IBM, Tupperware Brands, George Washington University, The Bill & Melinda Gates Foundation, and Bellsouth-AT&T. A published author, Steve holds a BS degree in public relations, an MA degree in educational policy and leadership development, and an EdD degree in instructional technology and distance education.

Shauna Vaughan

Senior Instructional Designer

SweetRush

Shauna Vaughan serves as senior instructional designer at SweetRush, where she designs learning solutions for clients and helps them in their ongoing efforts to effect change and improve employee performance. Shauna is a Brandon Hall award-winning instructional designer and project manager with a multifaceted background designing and implementing training for a variety of clients and for many delivery modalities. Shauna targets the limbic system when designing courseware using brain-compatible learning strategies.

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LS109 eLearning Today

10:45 AM - 11:45 AM Wednesday, March 16

Management and Strategy

We’re all hooked to our devices and our technology. Most of our work can’t be done without it, let alone the scheduling, management, and communications of our personal lives. Likewise, technology is an essential part of today’s training toolbox. So what does the eLearning landscape look like today? Where have we been, and where are we going?

In this session we will take a look back to better understand the current trends in eLearning in order to help us project what the future will bring. We’ll explore the changing nature of courseware; what mobile technology brings; simulations; and social tools. We’ll define some key terms being used and you will gain both ideas and inspiration for how you can incorporate eLearning into your training plans. You will leave this session better informed and motivated to try something new in your next learning initiative.

In this session, you will learn:

  • The path of eLearning from the mid-’90s to today
  • Key trends that are making waves in eLearning today
  • Learn things to try in your own learning initiatives

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Cammy Bean

Vice President of Learning Design

Kineo US

Cammy Bean is the VP of learning design for Kineo, a global provider of learning solutions. Cammy has worked with hundreds of organizations over the past almost 20 years to design technology-based learning solutions, from soft-skills tutorials to internal communication pieces. She writes the popular eLearning blog Learning Visions and is the author of The Accidental Instructional Designer: Learning Design for the Digital Age.

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LS110 Implementing Technology in Your Onboarding Program

10:45 AM - 11:45 AM Wednesday, March 16

Management and Strategy

Onboarding is arguably one of the most important learning events in the career of a new employee. Many organizations, however, fail to set up a true learning-focused onboarding program. Instead of inspiring new members of the team, they kill motivation by using boring presentations and eReading instead of eLearning. In today’s workplace, there are many tools and technology that can add value and that will greatly improve this critical learning moment.

In this session, you will design a new onboarding program built upon technology. You will discover uses for augmented and virtual reality, explore iBeacons and how you can use them, and discuss how to flip your onboarding to make it much more social. You will also examine how you can use cutting-edge mobile technologies to enhance the onboarding experience. You will leave this session with a ideas on how to make onboarding a motivational learning experience for your organization.

In this session, you will learn:

  • What makes a good onboarding program
  • How to flip onboarding
  • How to use augmented and virtual reality and iBeacons in onboarding
  • How to use wearable technology during onboarding
  • Good social media practices in onboarding

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Augmented and virtual reality, iBeacons, wearable technology, and Drones LeapMotion.

Mathias Vermeulen

Owner

Winston Wolfe

Mathias Vermeulen, the owner of Winston Wolfe—Innovative HR Solutions, has an eight-year track record in L&D and HR management. Mathias recently decided to start his own business. He received Belgian Learning & Development Awards in 2010 & 2011 and a nomination for 2013. Topics for the 2011 & 2013 awards are in the game-based learning and gamification domain.

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LS111 B.Y.O.L.: Gamification Basics in Storyline 2

10:45 AM - 11:45 AM Wednesday, March 16

Games and Gamification

Everyone sees the power of gamification—a trending concept in the learning and development industry—in the workplace, but is either too expensive or no one knows how to implement it. Learning professionals are being asked to do more with less every day. So if you have already created a catalog of eLearning courses for your organization in Articulate Storyline, how can you make these more engaging? How can you save thousands of dollars by adding basic gamification elements to your existing and new courseware?

In this session, you will gain a valuable overview on gamification as a concept and how learners can create out-of-the-box—no custom coding whatsoever—conditional scenarios to add to your course. You will be able to create scorecards, badges, point, and quizzing levels in less than an hour. After this session, you will walk away with actionable tips and tricks to enhance your Storyline 2 courses with gamification elements.

In this session, you will learn:

  • About gamification as a concept for interactive eLearning
  • How to design a gaming experience with menus and badges
  • How to create score cards using variable triggers
  • How to enable learners to customize an avatar
  • How to create branching slides based on score points

Audience:
Novice designers and managers.

Technology discussed in this session:
Articulate Storyline 2.

Participant technology requirements:
Laptop with latest update of Articulate Storyline 2, Adobe Flash Player, and HTML5 capable web browser, i.e. Google Chrome.

Alexander Salas

Training Manager

Health First Health Plans

Alexander Salas, a training manager for Health First Health Plans, has been a technical trainer and instructional designer for the last 10 years after serving as a combat medic for the US Navy. Alexander has been a lead organizer of the Orlando Articulate User Group. He shares design tips and tricks at The eLearning Guild’s Learning Exchange and Articulate’s E- Learning Heroes Community.

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LS112 B.Y.O.L.: Following the Science—Transitioning to Competency-based Thinking

10:45 AM - 11:45 AM Wednesday, March 16

Instructional Design

Research proves students learn best when doing; information strengthens schemas leading to long-term retention. Yet instructors often feel bound by the constraints of an online classroom. Since they do not meet face-to-face, it can be hard to find ways to encourage active application of information and combat the student fear of failure.

In this session, you will learn about the research related to competency-based assessments. You will be able to explain how, with a few simple design elements, you and instructors can present students with a holistic learning environment which promotes active application of material and supports failure as an opportunity to enhance learning.

In this session, you will learn:

  • What competency-based education is
  • What recent research says related to course competencies
  • How to write course objectives focused on mastering competencies
  • Ways to assess competencies
  • Why failure has to be an option and what to do about it

Audience:
Novice and intermediate designers.

Technology discussed in this session:
N/A

Participant technology requirements:
None.

Erin Berman

Instructional Designer/QA Project Manager

Radford University

Erin Berman, an instructional designer/quality assurance project manager for Radford University, has been teaching online for both private and profit universities, and public, not-for-profit universities. In addition, Erin is a Quality Matters-certified master reviewer and currently works to support faculty and staff with online course development.

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ECO213 Using a Common Learning Portal at the National Park Service

1:00 PM - 2:00 PM Wednesday, March 16

Ecosystem - Technology

Prior to the integration of its learning information sites into the common learning portal (CLP), the National Park Service (NPS) had over 25 different sites for its various learning programs. This made finding learning information complex for its workforce of over 20,000 employees. Navigation required knowledge of the URLs at various sites and each site had different navigation tools and varied widely in appearance. In addition, social learning opportunities in the form of communities were scattered among various commercial sites.

In this session, you will learn about an 18-month-long CLP process—from inception to completion. You will learn how the NPS pulled all of its various learning communities—formal and informal—and community interaction into one system, making finding learning opportunities no more than three clicks away. You will also learn how the NPS integrated requirements, such as findability, LMS integration, governance, and other practical considerations within the decentralized organization’s training groups.

In this session, you will learn:

  • The design considerations for building a learning portal
  • How to integrate within your communities of learning
  • How a learning portal can tie in with other learning systems as part of the learning ecosystem
  • The considerations, pitfalls, and things to avoid with developing a learning portal
  • How taxonomy planning is critical on day one
  • How modular design allows for maximum flexibility

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
N/A

Dale Carpenter

Distance Learning Program Manager

National Park Service

Dale Carpenter, a distance learning program manager for the National Park Service (NPS), has been developing eLearning courses for over 20 years. Dale has been designing and developing online training since 1994. His current focus is on the integration of lightweight nano-learning particle components and the associated learning ecosystems that support the fusion of formal and informal learning, and can be utilized on all device types, including smartphones and tablets. Since joining the NPS, Dale has been leading the development of a learning ecosystem with a common learning portal, which combines formal, informal, and social learning communities.

Zach Wahl

Founder/president

Enterprise Knowledge

Zach Wahl is the founder and president of Enterprise Knowledge, which focuses on the delivery of innovative knowledge and information management solutions. Zach is an expert on the topics of taxonomy design, knowledge management, and information governance. He focuses on the design and deployment of information management technologies and systems, including portals, collaboration tools, learning management systems, and other social computing solutions. In addition, he’s designed his own series of workshops on the topics of information management system best practices, taxonomy design, and eGovernance. Zach has managed the deployment of over 70 information management systems in both the public and private sectors.

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ECO214 Bite-sized Learning Is the New Black

1:00 PM - 2:00 PM Wednesday, March 16

Ecosystem - Content

Have you ever gotten way too much content for a module, but you still tried to squeeze it all in? Do subject matter experts (SMEs) give you too much content and refuse to cut any away, because it’s all important? Do you wish you could just do small modules, knowing it is better for your audience, especially in today’s world of short attention spans and busy participants? You may often get content that others think is easy to put into a module, but there is a better way to please the SMEs and give your audience the best experience.

In this session, you will learn how to design eLearning where your users can absorb information in micro-modules by breaking large chunks of information into bite-sized pieces that are more manageable. You will learn how this also helps to lower the risk of cognitive overload to your learners. In addition, you will learn how smaller modules also increase the ability of learners to retain more and help fight the forgetting curve. If you are an instructional designer who is looking for a light at the end of the tunnel when given hours’ worth of information and told to put it in a quick module, this session is for you.

In this session, you will learn:

  • The benefits of bite-sized chunks or micro modules in instructional design (ID)
  • How bite-sized modules can improve the learning process for your users
  • How to effectively describe the process for creating micro modules within the ID process
  • How to create prototypes for a micro module ID project
  • How to improve your ID process by implementing bite-sized modules in your projects

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
N/A

Lisa Whalen

Senior Instructional Designer

Waters Corporation

Lisa Whalen, MAT, MSIT, is a senior instructional designer at Waters Corporation. Lisa has four years of experience in instructional design and 13 years in technology design, in addition to a master's degree in teaching with Internet technology and a master's degree in information technology. She also holds a President’s Award, a Tech Scholar Award, and a Best of Tech Award. Lisa specializes in instructional design, streamlining processes, marketing, implementation, and prototyping with usability design. She is also a writer for the company blog in instructional design.

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ECO215 LRS: What You Need to Know Now

1:00 PM - 2:00 PM Wednesday, March 16

Ecosystem - Technology

You’re excited about the promise of the xAPI-enabled world, but you’ve still got a learning management system (LMS) and a host of SCORM-based courses that you need. But what if you could get the most out of both a LMS and a learning record store (LRS) at the same time?

In this session, you’ll quickly review what a LRS is and how it’s different and similar to the LMS you already have. You will tackle the big questions such as: should you work with a standalone LRS, a front-end solution for the xAPI with a built-in LRS, or a LRS that is aligned with your LMS and your current learning infrastructure? At the same time, you’ll explore considerations you’ll have to keep in mind when looking for an LRS the list of key questions to ask in selecting a LRS for your environment, and insights from early adopters in both the learning and infrastructure aspects of the xAPI.

In this session, you will learn:

  • How to identify the benefits of a LRS, both in contrast to and in combination with your LMS
  • How to choose from among three types of LRS options
  • How to draw potential options for your next generation learning and performance infrastructure
  • How to ask potential LRS vendors key questions to narrow your search

Audience:
Intermediate and advanced designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Megan Torrance

CEO—Chief Energy Officer

TorranceLearning

Megan Torrance is the chief energy officer of TorranceLearning, an eLearning design and development firm. She has spent over two decades knee-deep in projects involving change management, instructional design, consulting, and systems deployment. Megan thrives on design excellence and elegant project management. She and the TorranceLearning team have developed the LLAMA project management approach, blending Agile with excellent instructional design techniques. TorranceLearning projects have won IELA and Brandon Hall awards, as well as the 2014 xAPI Hyperdrive contest at DevLearn.

Rob Houck

Chief Technology Officer

LearnShare

Rob Houck, the chief technology officer at LearnShare, since 2003 has provided a strategic direction for the architecture of its technology products, as well as managing the software design, development, and support of all its technology products and services. Under his leadership, LearnShare technology products have been implemented for over 2.8 million users in 73 organizations. Rob has worked in the technology field for over 20 years and brings consulting experience ranging from small business to Fortune 100 corporate clients.

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LS201 Accountant, Strategist, or Sherlock: Using Learning Data in Context

1:00 PM - 2:00 PM Wednesday, March 16

Data and Measurement

Most people in the learning and development field didn’t choose the profession because of a deep love for statistics, and few have ready access to data scientists for consultation. But the availability of an ever-growing body of data highlights the value of a fundamental understanding of data collection and analysis. Learning data will only provide valuable, actionable information if curated and evaluated strategically.

In this session, you will learn how to develop clearly defined, context-dependent information goals which will then serve to delineate the data required to meet those goals. Lessons and heuristics from other analytic fields, including business intelligence, competitive intelligence, and web analytics will be used to help provide you insight on the data requirements for a variety of information goals. You will also learn how to effectively communicate analytic results to stakeholders at various organizational levels.

In this session, you will learn:

  • How to define goals and context for data acquisition
  • How to take a strategic approach to data
  • The value of quantitative and qualitative approaches to improve insights
  • How to deliver context-specific results in terms relevant to stakeholders

Audience:
Novice and intermediate designers, project managers, managers, and directors.

Technology discussed in this session:
Common tools for data collection and analysis such as LMS, LRS, spreadsheets, and databases.

Janet Laane Effron

Data Scientist

HT2

Janet Laane Effron is a data scientist at HT2, where she develops learning analytics models to support the meaningful evaluation of learning data and performance measures. Janet’s focus areas include designing both for improved data collection and analysis and using data and analytics to drive improved design. She has worked on xAPI design projects related to designing for performance outcomes and designing both for and in response to data and analytics. Janet’s also interested in information science, applied cognitive science, and game design principles. Additionally, she is a leader in developing the entrepreneurship ecosystem in southwest Indiana through a variety of forums linking public, private, and education stakeholders.

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LS202 Just Because You Can Make a Video Doesn’t Mean You Should

1:00 PM - 2:00 PM Wednesday, March 16

Video

You live and work in a world of democratized video production. What once required hired professionals, specialized work, and thousands of dollars can now be accomplished by self-taught amateurs in hours with little to no resources beyond what’s already in their pockets. Video technology is ubiquitous. However, many professionals become so preoccupied with whether or not they can make a video that they often don’t stop to think if they should. Too often, this results in the development of ineffective content that doesn’t support user needs, wastes viewers’ time, and sets a poor precedent for the use of video within the organization.

In this session, you will learn the ways video can be best applied to facilitate learning and performance support. The often overlooked connection between user consumption habits at home and in the workplace will be assessed. You’ll not only identify when video is a right-fit learning solution, but also how different types of video content can maximize the value of the user experience.

In this session, you will learn:

  • To identify when video is a right-fit learning and performance solution
  • To distinguish specific ways video can be used to support learning and performance
  • To leverage the connection between consumer and workplace video consumption behaviors
  • To align video production processes with user context
  • To effectively integrate video with other forms of learning and performance support content

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Smartphone cameras, webcams, iMovie, Adobe Premiere, Google Drive, YouTube, Confluence, and Kaltura MediaSpace.

JD Dillon

Principal Learning Strategist

Axonify

JD Dillon, the principal learning strategist at Axonify, has spent 15 years designing and implementing learning and performance strategies for respected global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. With his practical approach and ability to integrate science, technology, storytelling, and pure common sense, JD delivers modern solutions that enable employees, improve organizational performance, and drive business results. In his current role with Axonify, JD works with an award-winning team to boost employee knowledge and performance for leading organizations through the application of modern learning practices and cutting-edge technology.

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LS203 Six Rules for Revising Bad eLearning Scripts

1:00 PM - 2:00 PM Wednesday, March 16

Instructional Design

As Cammy Bean states, “Good writing is the single biggest factor that can make the difference between an eLearning program that bores people to death and one that gets them to pay attention.” Yet many eLearning scripts are written in large part by subject matter experts whose prose is wordy and lifeless. Developers of eLearning must often revise the scripts and storyboards of subject matter experts, most of whom are not skilled writers and who often think everything they have written should be included in the course. It can be a frustrating and time-intensive experience to revise such prose—unless you know certain techniques.

In this session, you will explore the causes for poor writing and analyze realistic examples from various courses. You will learn the hallmarks of bad eLearning prose, and then be provided six rules that will turn any clunker of a sentence into a lean, active one. In addition, the session will focus on revising sample voiceover scripts to improve the output of audio recording.

In this session, you will learn:

  • Why lifeless prose is the default mode of many subject matter experts and eLearning professionals
  • The hallmarks of bad eLearning prose and where it often appears in a course
  • Six techniques that will turn a wordy, confusing sentence into a lean, clear one
  • Special techniques for revising bad-sounding voiceover scripts

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
N/A

Daniel Brigham

Instructional Designer

Sunrun

Daniel Brigham, an instructional designer for Sunrun, creates blended learning solutions. Daniel taught writing and rhetoric at the University of Colorado Boulder for 11 years and is an Articulate author for Lynda.com.

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LS204 Restructuring an Onsite Training Model to Offsite

1:00 PM - 2:00 PM Wednesday, March 16

Management and Strategy

Many client training models are geared to an onsite visit that compacts training into a deluge of information and often does not allow for the interaction of the client to effectively make the change they need to make. Many learning professionals are confronted with the problem of delivering instruction to clients or others who have a hard time understanding the process, the system implications, and the specifics of the content that is being delivered.

In this session, you will learn about the issues that plague organizations and their mindset, and how delivery of information affects that mindset. Examples and applications—both successful and unsuccessful—will be shown and explored. You will learn about a variety of methodologies, tools, structures, and timing that were used to deliver a varied implementation and training process.

In this session, you will learn:

  • Key considerations in redesigning a training process
  • The types of tools that can be used to assist delivery of instruction over time
  • How to assist clients and trainees, who may be technologically weak, to be able to accomplish new tasks
  • The kinds of questions to ask clients and attendees about their world and processes

Audience:
Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
Skyprep, Basecamp, Trello, Asana, Google Drive, Google Forms, Google Sheets, WebEx, and GoToMeeting.

Bill Bollenbach

Implementation & Training Team Leader/Coordinator

Frontline Technologies

Bill Bollenbach, an implementation and training team leader/coordinator at Frontline Technologies for 10 years, was an elementary classroom teacher for 22 years. Bill has organized and held over 200 events around the US for clients to increase learning and to network with others. He also managed a team to implement and train school districts around the US and Canada to use Frontline Technologies products. He has cooperatively led the initiative to restructure the training model, implemented a basic LMS, and reduced travel to onsite events by 80 percent over the past year.

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LS205 Low-tech eLearning Solutions for Low-tech Environments

1:00 PM - 2:00 PM Wednesday, March 16

Blended

From its inception, distance learning at Infectious Diseases Institute (IDI) has covered three priority areas: creating distance learning and blended learning courses, providing post-training support for IDI alumni, and integrating education technology tools into face-to-face courses. However, IDI has faced the significant challenge of battling an environment where prospective trainees have little-to-no access to fast, reliable Internet. To deliver full-fledged, online courses, IDI has used the open-source software Poodle.

In this session, you will learn how Poodle is being used to provide an offline virtual learning environment through preloaded USB flash drives. You will see how healthcare workers in rural areas benefit through this innovative, low-tech solution. You will learn how during the delivery of distance-learning courses, trainees can use the ATIC toll-free line to receive assistance on course-related administration and coordination. You will also learn how IDI has successfully used an SMS system through which trainees are sent quiz questions to provide follow-up to training.

In this session, you will learn:

  • How to use Poodle for offline environments
  • How to incorporate toll-free call centers to support distance-learning courses
  • How to provide SMS-based follow-up of training
  • How to understand the complexities of providing distance-learning opportunities in slow, unreliable Internet environments

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Poodle, ATIC call center, and SMS.

Sejal Vashi

Learning Designer

Harvard T.H. Chan School of Public Health

Sejal Vashi, a learning designer at the Harvard T.H. Chan School of Public Health, helps translate pedagogical theory and research into instructional activities and methods that support desired learning outcomes. Prior to joining the Chan School, Sejal was at the Infectious Diseases Institute in Kampala, Uganda, where she was an eLearning Specialist and a Global Health Corps fellow, designing and delivering training on HIV and TB, among other topics. Her former positions include work with the DelValle Institute for Emergency Preparedness at Boston EMS, a division of the Boston Public Health Commission, training health professionals on emergency preparedness. Sejal holds a master of public health degree and a master of science degree in education.

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LS206 Ten Tips to Create Engaged Learners, on a Budget

1:00 PM - 2:00 PM Wednesday, March 16

Media

Anyone with a camera can post learning content on YouTube, but television and other media have raised the expectations of viewers, who demand highly engaging, interactive content. If it isn’t immediately relevant to their task at hand, they’ll click onto something else. At the same time, corporate budgets are tight, so instructional designers have to find creative ways to produce high-quality, professional content on a budget.

In this session, you will learn 10 specific tips for creating professional-looking eLearning that is just as useful as content developed in a studio with several thousand dollars of equipment. Using low- or no-cost tools and equipment, subject matter experts can now get in front of the camera or mic and deliver a message that is authentic, relevant, and perhaps most importantly, keeps learners hooked. This session will show you how a team of computer geeks became famous YouTube stars by using best practices in eLearning and free or low-cost tools.

In this session, you will learn:

  • How to create a recording studio in a home office
  • How to help SMEs develop engaging scripts
  • How to develop relevant visual articulations in slides
  • How to mix it up and keep your learners engaged in video

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
PowerPoint, Camtasia, and/or ScreenFlow.

Lynn Munsinger

Senior Group Product Manager

Oracle

Lynn Munsinger, senior group product manager in the Java and mobile tools development group at Oracle Corporation, leads a team to create learning content in a variety of formats such as in-class courses, eCourses, step-by- step tutorials, online workshops, and YouTube episodes. Lynn is a frequent presenter at user group and industry conferences.

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LS207 Excelling at Learning and Development Consulting

1:00 PM - 2:00 PM Wednesday, March 16

Management and Strategy

The learning and talent development consulting field has been growing and evolving over the last 15-plus years. With more professionals deciding to become consultants, there are underlying issues that arise and interfere with the day-to-day life of the consultant. Issues can include: finding opportunities to consult, knowing how to price one’s services, invoicing and getting paid, managing client expectations, negotiating changes to the work while it’s in progress, and protecting one’s own intellectual property when licensing it to clients.

In this session, you will learn how to address these key issues through examples of these situations, ideas, and processes. This session will encourage discussion and sharing of ideas from your peers. You will gain perspectives from both the consultant view and the view of those who hire consultants. This session will help you understand the myriad considerations involved in consulting and provide you with tools for thinking through and planning your approach to building a consulting practice.

In this session, you will learn:

  • Strategies for finding potential clients and partners
  • Developing relationships while marketing
  • Methods for determining how to price your services
  • What legal documents you may need to define your working relationships
  • What it’s like, day-to-day, to work as a consultant
  • Financial considerations of consulting

Audience:
Novice to advanced designers, developers, project managers, managers, directors, and executives.

Technology discussed in this session:
LinkedIn, customer relationship management systems

Irene Boland

Director, Performance Improvement & Training

Learning Development Institute

Irene Boland, the director of performance improvement and training for the Learning Development Institute, partners with people and organizations to solve performance issues, maximize the use of resources, eliminate waste, improve efficiency, and improve profitability. Irene received her PhD in education, specialization in instructional design in 2009. She has been working with Fortune 500 and Global 1000 learning and talent development clients for over 15 years. Additionally, Irene’s research interests focus on the intersection of learning and technology—determining the extent to which emerging technologies can be proven effective.

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LS208 Doing a Readiness Assessment for Embedded Performance Support Strategy

1:00 PM - 2:00 PM Wednesday, March 16

Performance Support

Adopting the discipline of an embedded performance support (EPS) strategy has become an increasing imperative for many organizations. EPS remains a curiosity for many more wrapped in the question: “How do we get there?” Answering that question requires a long, hard look at whether the organization is ready to go there, or if they are in a state of readiness to go there.

In this session, you will learn the value of a comprehensive EPS readiness assessment. You will see how the assessment serves as a roadmap to close the identified gaps preventing full readiness. You will learn the importance of identifying key organizational challenges as operational process requirements represent a critical starting point for the EPS adoption journey. EPS tells a radically different story regarding expected outcomes than stakeholders have internalized. This session addresses what changes are in the story, how to bring it to life, and how to sustain the discipline.

In this session, you will learn:

  • What assessment is and what it should include
  • How the conversation changes with stakeholders and within training
  • How methodologies shift to an agile process
  • What you should consider when evaluating EPSS vendors

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Electronic performance support (EPSS) technology, peripheral technologies like portals, and xAPI.

Gary Wise

Workforce Performance Strategist

Human Performance Outfitters

Gary Wise is a workforce performance strategist for Human Performance Outfitters. Gary, who has deep roots in performance consulting, has been radicalized by the convergence of learning with work. He promotes a message of disruptive innovation and shows marginal respect for long-held paradigms that limit learners to knowledge transfer and then ignore performers at the point of work where they face critical moments of need. He is a graduate of the University of Georgia’s Terry College of Business.

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LS209 The When, Why, and How of eLearning Templates

1:00 PM - 2:00 PM Wednesday, March 16

Tools

There are many function and design issues to consider before beginning to build your online course, and it’s often tempting to begin by downloading a template to save time on the front end by eliminating layout and style decisions. There are many advantages to using templates, but there are a few things to consider, including how to implement the template once it’s created and/or customized.

In this session, you will learn what to consider before determining if a pre-built template is the right decision and what types of templates are available. You will learn about the advantages and disadvantages of using a pre-built template and why templates, whether pre-built or custom-built, are advantageous in implementing standardization. This session will also help you think through design considerations to determine the best approach to designing a course to meet your individual needs and how to use templates to gain inspiration and get started.

In this session, you will learn:

  • What to consider before using a pre-built eLearning template
  • What a template is
  • The advantages and disadvantages of using pre-built templates
  • Why using a template, whether pre-built or custom-built, is important
  • How to implement your template once it is created

Audience:
Novice designers and developers.

Technology discussed in this session:
Adobe Captivate, Articulate, Photoshop, and Fireworks.

Laurie Goslee

Training Design Specialist

BKD

Laurie Goslee, a training design specialist for BKD, has 18 years of experience delivering and developing high quality adult education, including 12 years of facilitating, nine years designing customized courses in professional development, and five years in instructional design. Laurie has worked with subject matter experts in many industries, developing effective and engaging online training solutions using many authoring tools and technologies.

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LS210 Gamification Research: What the Numbers Reveal

1:00 PM - 2:00 PM Wednesday, March 16

Games and Gamification

Gamification is a hot topic, but where is the research to back up the use of gamification? Anyone interested in gamification for learning will be interested in seeing empirical results to be better informed about whether or not gamification is appropriate for their learning environment.

In this session, you will review material, prepared for submission to a peer-reviewed journal, highlighting correlation results, retention, and memorization data, as well as usage data related to the gamification platform of Axonify. This session will reveal correlation research related to gamification and highlights empirical results, linking gamification actions to retention and learning results. Data extracted from a database of over 250,000 users of a gamified platform will be examined.

In this session, you will learn:

  • How gamification impacts learner engagement
  • How gamification provides learning retention results
  • Correlations between learner engagement in a gamification platform and on-the-job performance
  • How gamification statistics confirm the use of gamification for learning

Audience:
Intermediate managers and directors.

Technology discussed in this session:
Axonify gamification platform.

Karl Kapp

Professor of Instructional Technology and Director of the Institute for Interactive Technologies

Bloomsburg University

Karl M. Kapp, EdD, is a professor of instructional technology at Bloomsburg University, where he teaches game design and gamification classes. Karl also serves as the director of Bloomsburg’s Institute for Interactive Technologies. He has authored or co-authored six books, including The Gamification of Learning and Instruction. Karl co-teaches Guild Academy’s Game Design live online course, and is author of two Lynda.com courses, including the Gamification of Learning. He is co-founder of the educational game company 2Klearning.com, founder of the educational consulting firm The Wisdom Learning Group, and a TEDx speaker. Karl speaks and consults internationally, helping organizations with the convergence of games, learning, and technology.

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LS211 B.Y.O.L.: Create Amazing Multi-touch Books for iPad Using iBooks Author

1:00 PM - 3:30 PM Wednesday, March 16

Tools

Boring page turner eBooks—often created just to get content out to learners—can be taken to a new level with engaging, interactive iBooks Author books. Learners should be engaged with a review or game to help them learn content by doing, instead of just reading.

In this session, you will learn—using iBooks Author—what it takes to create beautiful, multi-touch textbooks and just about any other kind of book for iPad without being a programmer. You will discover how these books bring content to life in ways the printed page never could with galleries, video, interactive diagrams, 3-D objects, and mathematical expressions. You will dive deep into building interactive iBooks and walk away with some working examples you can use for your own iBooks development.

In this session, you will learn:

  • The basics of iBooks Author
  • The widgets of iBooks Author
  • How to convert Word docs to iBooks
  • How to build your own custom widgets using Adobe Edge Animate
  • How to build and share your own iBooks Author templates
  • How to publish your course to the iBooks Store
  • How to build iBooks for both iPhone and iPad

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
iBooks Author.

Participant technology requirements:
Mac OSX and iBooks Author.

Jeff Batt

Founder

Learning Dojo

Jeff Batt is founder and head trainer/sensei at Learning Dojo, a company dedicated to training people to become software ninjas in a variety of eLearning-, web-, and mobile-related software applications. Jeff is also the lead eLearning producer for the Church of Jesus Christ of Latter-day Saints, producing online training for the church worldwide. With more than 10 years of experience in the digital learning and media industry, Jeff is a regular conference speaker and industry leader regarding eLearning technologies such as the xAPI (Tin Can API), Articulate Storyline, Adobe Edge Animate, Captivate, Camtasia, HTML5, and more.

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LS212 B.Y.O.L.: Ready-to-use Activities for Engaging Virtual Training

1:00 PM - 2:00 PM Wednesday, March 16

Virtual Classroom

Virtual training participants notoriously multi-task during live online sessions, which means they miss out on learning opportunities. In addition, there is a common misconception that an online presentation is the same thing as virtual training—it’s not. So virtual classroom designers and facilitators struggle to know how to capture the attention of their audience and keep participants engaged throughout a session so that learning transfer can occur.

In this session, you will learn specific ideas for interactivity and engagement in virtual training sessions. You will learn activity ideas in five categories: openers, games, technical topics, interpersonal skills, and closers. The session will start with activity ideas that begin before a virtual class begins, in order to set the stage for success. You will learn a successful design process to use when creating virtual classroom activities. You will also learn how to creatively use common virtual classroom tools to engage online participants and learn many activity ideas that can be immediately used.

In this session, you will learn:

  • How to open your virtual classes with activities that immediately engage attendees
  • How to increase participant interaction using six common platform tools
  • How to apply three key questions to classroom activities when converting them to virtual
  • At least 10 new ideas for delivering content in the online classroom

Audience:
Novice to advanced designers.

Technology discussed in this session:
Adobe Connect.

Participant technology requirements:
A web browser that can connect to Adobe Connect or a mobile device with the Adobe Connect app.

Cindy Huggett

Consultant

Cindy Huggett Consulting

Cindy Huggett, CPLP, is an independent consultant, professional speaker, instructional designer, classroom facilitator, and author who specializes in live online training. She’s the author of The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning and Virtual Training Basics. Cindy is also a past member of the ASTD National Board of Directors and was one of the first to earn the Certified Professional in Learning and Performance (CPLP) designation.

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ECO313 What Netflix and Facebook Can Teach Us About Corporate Training

2:30 PM - 3:30 PM Wednesday, March 16

Ecosystem - Processes

Netflix knows what you want to watch because its algorithm interprets audience data and weighs those insights against the content in its library. With each like and click, Facebook continues to build an empire around the idea that social media can be as personal as your name. Every experience is catered to the individual, except the way employees are trained. Calculating the ROI for employee development can be costly and difficult, yet with the 21st century economy becoming more dependent on knowledge workers, on-demand skill development is critical to success.

In this session, you will learn the fundamentals of adaptive learning and the power of employee engagement. You will explore how personalized, adaptive learning works and how it can keep employees engaged. You’ll see how personalized, adaptive learning has the potential to deliver the development that employees need and when they need it, along with the learning analytics that give their organizations the insight to justify their investment.

In this session, you will learn:

  • What makes learning personalized
  • How adaptive learning inference algorithms make training more effective
  • How scaling adaptive learning cuts profit and loss
  • Why mastery learning is important to a personalized learning system

Audience:
Novice to advanced managers and directors.

Technology discussed in this session:
N/A

Patrick Weir

CEO

Fulcrum Labs

Patrick Weir is the president and CEO of Fulcrum Labs—a full-service learning technology partner for organizations tired of DIY instructional tools and death by PowerPoint. Fulcrum combines proven cognitive science with the storytelling power of award-winning animators and production veterans to bring engaging, personalized content to the education, career training, and professional development sector.

Dan McCoy

Chief Learning Officer

Allegiant Travel Company

Daniel McCoy, the chief learning officer for Allegiant Travel Company, has worked in advertising, eCommerce, multimedia design, and education. Prior to his transition to CLO, Daniel served as the senior director of eLearning, technology, and creative services for the College of Education at the University of Florida. McCoy has developed learning technology for instruction in aviation, education, dentistry, and medicine.

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ECO314 Building a Culture That Supports Informal Learning

2:30 PM - 3:30 PM Wednesday, March 16

Ecosystem - Processes

JetBlue University (JBU) has recently built a hotel for its employees going through training, and is in the process of implementing a new learning management system with a social learning component. Several of JBU’s workgroups are adopting iPads for use in their workflows. With all of these new opportunities for use in training, JBU needed to look at its current learning landscape, and determine if the current strategy supports where it wanted to go in the future as it relates to training and employee performance.

In this session, you will learn how JBU worked to determine the type of learning culture to transition to and how it helped each operational workgroup’s college to create their own learning strategy to support this culture. You will learn about the process to determine each colleges’ needs, which methods and media support those needs (particularly how it relates to informal learning), and how a budget was created for the tools and resources to support the new culture.

In this session, you will learn:

  • How to transition to a different learning culture
  • How to implement informal learning into regulatory and non-regulatory training programs
  • The process to get buy-in for informal learning from skeptical leadership
  • How to start with the need, rather than the tool/media, when building a learning strategy

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Aleli Anderson

Manager Learning Design

JetBlue University

Aleli Anderson is the manager of learning design at JetBlue University. She has been teaching and designing instruction for a combined 18 years. Aleli holds a bachelor’s degree in elementary education and a master’s degree in curriculum and instruction with an emphasis on instructional systems design and educational technologies.

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ECO315 How Data Is Changing Content Development

2:30 PM - 3:30 PM Wednesday, March 16

Ecosystem - Content

Students don’t know what they don’t know. This concept applies not only to academics, but to learners in any environment. This means that educators and developers are constantly developing resources that focus on what they anticipate the learner needs. Adaptive learning technologies are now providing the data that allows us to understand specific knowledge deficiencies. This is not only changing the learning environment, but also the process by which content is generated.

In this session, using data obtained from a large-lecture university science education class, you will be shown how an understanding of knowledge deficiencies is being used by the individual to personalize the learning experience and in the classroom to flip the learning environment. You will learn how the analysis of this data is leading to revisions of content within the textbook, and allowing for the development of continuously updated information. Ultimately, you will experience how data from a single learning experience may be utilized across the entire learning ecosystem.

In this session, you will learn:

  • How user data may be used to revise content
  • How user data may be used to personalize learning
  • How user data may be used to generating micro-learning resources
  • How adaptive learning platforms provide data on knowledge deficiencies

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Michael Windelspecht

CEO/President

Ricochet Creative Productions

Michael Windelspecht, the CEO and president of Ricochet Creative Productions, is a science educator and author. He is responsible for the development of a major science textbook series. Michael is a digital content developer with a focus on the repurposing of content for microlearning environments. He is a consultant to the publishing industry on the effective integration of digital learning platforms into the higher education environment.

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LS301 Using Brain-aware Design to Make Training More Effective

2:30 PM - 3:30 PM Wednesday, March 16

Blended

Designing training without an understanding of how the brain works is a lot like trying to get somewhere without a map. Even if you eventually arrive at your destination, you won’t know how you got there so that you can do it again. Once you understand how the brain works, you can use the attention, engagement, encoding, and retrieval processes of the brain to make training that is more effective, takes less time to produce, and delivers more lasting results.

In this session, you will learn how brain-aware design can be applied to any learning or performance support project. You’ll also learn how to apply a toolkit of templates and resources to help you make learning experiences that teach the brain the way the brain wants to learn. You’ll gain practical tips on how to apply this brain science in your work.

In this session, you will learn:

  • How to create learning materials that increase attention
  • How to build learning experiences for maximum engagement by using the brain’s bias for social interaction and connection
  • How to maximize retention and retrieval by teaching the brain how to categorize, file, and recall key points, skills, and concepts
  • How to plan your next brain-aware project using the toolbox resources provided in the session

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Margie Meacham

Chief Freedom Officer

Learningtogo.info

Margie Meacham is the chief freedom officer for Learningtogo.info, where she uses brain science to help people learn more efficiently and effectively. Her course designs have been implemented at American Express, Bank of America, Motorola, Honeywell, Cisco, Bell South, and many other Fortune 500 companies. She helps universities convert their existing classroom- based courses into engaging online environments. She earned her master’s degree in learning technologies from Capella University and is developing a new master’s program in educational technology for American Business and Technology University (ABTU). Margie writes a blog for the Association of Talent Development on the application of neuroscience to talent development.

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LS302 Measurement Matters: The How and Why of eLearning Metrics

2:30 PM - 3:30 PM Wednesday, March 16

Data and Measurement

Too often, learning is evaluated based upon one of two measures: whether learners like it, and/or how much it costs to produce. Unfortunately, the former isn’t useful, and the latter isn’t critical. Yet, increasingly, actions will have to be documented, and measurement is key. There are meaningful metrics for learning, but they should be about whether they are helping the organization. Kirkpatrick, ROI, impact—to make sense of these, you need to know some core concepts.

In this session, you’ll learn the basic models of measurement, and point out some of the common flaws observed. You will learn what makes sense for measuring learning, and the steps that are required. You’ll better understand the major terms and measures, including both formal and informal, and provide guidance about how to get started and the usefulness of the xAPI. Some new initiatives will also be looked at that can give valuable input in a strategic sense.

In this session, you will learn:

  • Why smile sheets aren’t useful
  • What makes a meaningful measure
  • How to get concrete about measuring informal learning
  • Where xAPI comes into play

Audience:
Intermediate and advanced designers, project managers, managers, and directors.

Technology discussed in this session:
The xAPI.

Clark Quinn

Executive Director

Quinnovation

Clark Quinn is the executive director at Quinnovation, where he consults on performance systems architecture and strategy. Clark combines a deep background in cognitive science with broad experience in technology, delivering innovative and successful solutions for Fortune 500 organizations, government, not-for-profits, and education. An in-demand presenter, Clark is also the author of numerous articles and four books, including titles on games and mlearning as well as his most recent, Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age. Clark holds a PhD in cognitive psychology from the University of California, San Diego, and was awarded the Guild Master Award in 2012 for his accomplishments and contributions to the eLearning community.

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LS303 Using Gamification to Develop Leaders and Increase Business Acumen

2:30 PM - 3:30 PM Wednesday, March 16

Games and Gamification

What are some creative ways to develop leaders? Business acumen is typically obtained through experience. Developing learning solutions that grow business acumen in an effective way is difficult to produce. Especially when the content is nuanced or complex. Gamification is one of the topics buzzing around the industry, but if you speak to many people, there is little application beyond putting badges on existing content.

In this session, you will learn to take a complex topic and use the tenants of gamification to bring the content to life. You will be shown how to use gamification to develop leaders’ business and financial acumen in a fun way. You’ll learn fundamentals, such as balancing the mix of learning and play, and building decision points. You’ll also see an actual game that teaches leaders how to make money in a fun and creative way.

In this session, you will learn:

  • How to use gamification to increase the business acumen of leaders
  • How to identify the proper mix of learning/game play to maximize retention
  • How to build decision points into a game
  • How to utilize the proper tools to be successful
  • About the complexity of designing decision trees within a game
  • The best practices for identifying a business champion to help drive initiative
  • New ideas for leveraging media from third parties such as Shutterstock

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Nicholas Bird

Learning & Development Manager

Wyndham Vacation Ownership

Nicholas Bird, a learning and development manager for Wyndham Vacation Ownership, is focused on developing innovative learning solutions that drive performance improvement. He has over 15 years of experience in learning development, consulting, and technology implementation with companies like Wyndham Vacation Ownership, AmerisourceBergen, Bank of America, Coca Cola, and Cargill. Nicholas holds a bachelor of science degree in marketing from Millersville University and a master’s degree in business administration, technology management from the University of Phoenix. Nicholas is a published author, speaker, and ARDA award winner for his work in learning development.

Mike Wiggins

Manager, Courseware Production

Wyndham Worldwide

Mike Wiggins is the courseware production manager for Wyndham Worldwide. Beginning his career in the mid-’90s as a multimedia and design instructor, Mike taught the use of some the earliest Adobe products, as well as vector design applications, MS Office, and basic HTML. By 2001, Mike began applying his media skills towards the delivery of HTML-based eLearning for various other topics and then moved to production management. In 2015, Mike’s team received the American Resort Development Association Award for Training and Development Manager/Team with a multiple-part eLearning series titled SERVE.

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LS304 Sketchnoting: Capturing Ideas and Concepts with Visual Narratives

2:30 PM - 3:30 PM Wednesday, March 16

Instructional Design

Sketchnoting is a visual language with a hierarchy and structure similar to written language. In order to communicate visually, or in this case communicate to yourself with your own notes, you start with the visual basics and look at the building blocks. Sketchnoting is about listening, processing, and transferring the key ideas into telling a story with your notes.

This session will focus on what a sketchnote is and look at various styles of sketchnoting. You will look at ideas of how to organize your sketchnotes in a logical flow of hierarchy, whether in a row, a grid, or a column. You will learn the fundamental building blocks of organizing dots, dashes, lines, and shapes to communicate a message. You will learn the five categories that make up a well-rounded sketchnote and the differences between live sketchnoting, or shorthand sketchnoting, and cleaning up later. You will leave this session with a new set of skills to practice and apply immediately!

In this session, you will learn:

  • To define sketchnotes and their various styles
  • How to organize your sketchnotes in a logical hierarchy
  • About the building blocks of visual communication
  • About new technologies in digital sketchnoting vs. paper and pen

Audience:
Novice and intermediate designers and developers.

Kevin Thorn

Chief NuggetHead and Owner

NuggetHead Studioz

Kevin Thorn is an award-winning eLearning designer with over 30 years’ experience in the training industry, with the last decade in eLearning. After retiring from the Army as a trainer, Kevin earned a technology management degree in pursuit of an IT career. When his interest in technology meshed with his passion for training, he found a new career in eLearning. Kevin’s experience in instructional design, storyboarding, eLearning development, LMS implementation, illustration, graphic design, storytelling, cartooning, and comics provides an awareness and knowledge to successfully work any eLearning project from cradle to grave.

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LS305 Mitigating Hidden Bias in Instructional Design

2:30 PM - 3:30 PM Wednesday, March 16

Instructional Design

For instructional designers and facilitators, the challenge is to create learning materials that reach and affect audiences positively, and do not elicit feelings of exclusion or discrimination. However, you’re human, and every human has hidden or unconscious biases that impact our behaviors and thoughts. This can lead to unintentional missteps in design and delivery. As learning becomes more story-driven, you need to be sensitive to how you present characters, including race, gender, gender identity, and organizational roles.

In this session, using the latest neurological research, you will learn where hidden biases come from. You’ll examine how you can uncover hidden biases within yourself and others, and identify strategies to avoid hidden bias in instructional design and delivery. You’ll look at ways instructional designers and facilitators can continue the mission of inclusivity in their day-to-day work and you’ll learn what will instill pride in your organization and learners, and what will cause them to tune out or reject your learning intervention.

In this session, you will learn:

  • How to accurately define the concept of hidden bias with reference to the current literature and research studies
  • How to identify at least two approaches to recognizing hidden bias within yourself and others
  • How to compare at least three examples of learning content or delivery where hidden bias is evident and not evident
  • How to list three ways to mitigate hidden bias in instructional design and delivery

Audience:
Novice designers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Steve Yacovelli

Director, Inclusion & Change

SweetRush

Steve Yacovelli, the director of inclusion and change for SweetRush, focuses on helping clients embrace and adapt to using new and innovative ways to work with their employees. Steve has worked with such great organizations as The Walt Disney Company, IBM, Tupperware Brands, George Washington University, The Bill & Melinda Gates Foundation, and Bellsouth-AT&T. A published author, Steve holds a BS degree in public relations, an MA degree in educational policy and leadership development, and an EdD degree in instructional technology and distance education.

Shauna Vaughan

Senior Instructional Designer

SweetRush

Shauna Vaughan serves as senior instructional designer at SweetRush, where she designs learning solutions for clients and helps them in their ongoing efforts to effect change and improve employee performance. Shauna is a Brandon Hall award-winning instructional designer and project manager with a multifaceted background designing and implementing training for a variety of clients and for many delivery modalities. Shauna targets the limbic system when designing courseware using brain-compatible learning strategies.

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LS306 Using Engaging Visuals in eLearning to Increase Retention

2:30 PM - 3:30 PM Wednesday, March 16

Media

Do your eLearning courses need a punch of creativity? Have your users grown tired of the same drag and drop interactions? Would you like to add something new and exciting that will increase learner retention? With the brain processing visual information 60,000 times faster than text, it’s crucial to have visual impact in your courses. The good news is that design tools are more powerful than ever and provide developers with more options for creativity.

In this session, you will explore how to quickly create unique and engaging interactions, using the triggers, states, variables, and JavaScript in Articulate Storyline 2. You will see case study examples where the need for interactivity required new, innovative ideas to improve learning. The interactions used in this session will help you to implement exciting learning that is customizable to your needs and has more of an impact on changing the behaviors of learners to meet business goals.

In this session, you will learn:

  • How to address the 65 percent of learner population that are visual learners
  • How using visuals are more effective in retention
  • How visuals in eLearning provide context for learners
  • How to incorporate the use of visuals into any style of eLearning

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Articulate Storyline 1 and Storyline 2.

Alicia Blitz

Sr. eLearning Designer/Developer

MUFG Union Bank

Alicia Blitz, a senior eLearning designer/developer for MUFG Union Bank, consults with internal clients to create eLearning that meets the client’s business objectives, while being both effective and interactive. Alicia’s background in ILT, innovative ideas, and creative design has promoted the level of excellence within her team. The team has been recognized in the learning industry with an ASTD BEST Award and a Brandon Hall Gold Excellence Award. Alicia received an associate of arts degree in business in 1992 and has several advanced training certificates from ATD and Langevin Learning Services, including master trainer, performance consultant, and advanced eLearning instructional design.

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LS307 Mobile-based Performance Support Tools for Sales Enablement

2:30 PM - 3:30 PM Wednesday, March 16

Mobile

There is an increasing appetite for knowledge in high-competition business environments. At the same time, when knowledge and information are growing at the fastest pace, it is nearly impossible for employees to retain and recall everything that they know or need to know to perform. With a large part of the workforce always on the move, how to reach them effectively and deliver performance support is a challenge all L&D teams face.

In this session, you will engage cases and demonstrations of performance support tools based on learning technology. You will see how these tools, used in tandem with traditional learning, provide the short bursts of critical knowledge based on employee demand. You will learn various design strategies that can be opted for designing these tools and see a demonstration of the various platforms and technologies used in development of these tools. You will also learn the critical do’s and don’ts when developing these tools.

In this session, you will learn:

  • How to effectively support training with performance support tools
  • About the various technologies and strategies used to create such solutions
  • The benefits incurred by satisfied clients that have adopted these solutions
  • What works and what doesn’t while developing these tools

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Responsive performance support tools that work across devices.

Manish Gupta

CEO & Co-founder

G-Cube

Manish Gupta is the CEO and co-founder of G-Cube Solutions, a dynamic eLearning company that provides an array of eLearning services—ranging from content to technology—to the B2B segment. He started G-Cube in 2000 with two friends while still pursuing his BS degree in technology. He has led many strategic initiatives in his 12-year career. He has a strong focus on technology products and output-based solutions in eLearning, and talent management space. Manish is co-founder and director of Vivo Collaboration.

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LS308 A Look Ahead: The Now and the Next of Learning and Technology

2:30 PM - 3:30 PM Wednesday, March 16

Management and Strategy

Technology continues to advance rapidly, changing how we live and interact with the world around us. Today’s learning professionals face the challenge of staying ahead of this curve and tracking the technologies that are shaping the future of organizational learning, while at the same time recognizing technologies that may be more of a passing fad.

In this session, you will explore the changing face of the learning technology landscape. You will discuss the various technologies that have shifted the landscape of organizational learning. You will examine the common characteristics of these shifts so that you are better equipped to recognize which emerging technologies have the potential to disrupt organizational learning, as opposed to those that are just hype. You will leave this session better prepared to stay ahead of the evolving technology curve.

In this session, you will learn:

  • How technology can disrupt organizational learning
  • Which technologies are shaping the future
  • The common characteristics shared by disruptive technologies
  • Tips for staying ahead of the technology curve

Audience:
Novice to advanced designers, developers, senior developers, and managers.

Technology discussed in this session:
Various emerging technologies.

David Kelly

Senior Vice President and Executive Director

The eLearning Guild

David Kelly is the senior vice president and executive director of The eLearning Guild. David has been a learning and performance consultant and training director for more than 15 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and can frequently be found speaking at industry events. He has contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. David is also known for his curation efforts, especially related to conferences and events for learning and performance professionals.

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LS309 Crazy Good Learning: A Case Study for Late Adoption

2:30 PM - 3:30 PM Wednesday, March 16

Management and Strategy

According to Forbes, 61 percent of companies that have LMS systems plan to replace them in the next two years. However, nearly a third of smaller companies still do not have a LMS to deploy training. Many companies are well advanced in terms of online training and development for their employees, but many are late adopters. How do you get from behind the curve? Should you? And if so, how do you go from not much, to state-of-the art?

In this case study session, you will examine a LMS implementation from the perspective of late adoption as a project model and its associated benefits. You will learn how adopting a LMS in 2016 is very different than doing so in 2000. Learn the considerations, planning, and actualizing that must take place for successful implementation. This case study will exemplify what can be expected in smaller companies and corporations that have not yet begun an eLearning journey.

In this session, you will learn:

  • What to do when you are starting corporate eLearning from scratch
  • The benefits of being a late adopter of learning technologies
  • The pitfalls of being technologically challenged late in the game
  • How a LMS can transform content and generate new curriculum
  • How to overcome obstacles in corporate culture

Audience:
Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
A highly customized Totara LMS platform.

Amy Groff

Director, Training & Talent Development

Checkers Drive-In Restaurants

Amy Groff is the director of training and talent development for Checkers Drive-In Restaurants. Amy has over 25 years’ experience, including 14 years with the Walt Disney Company. Amy focuses on building organizational transformation in learning and development as well as establishing strategy and processes to maximize people systems critical to delivering business results. Amy is currently leading the training transformation for Checkers/Rally's Corporation, where she is responsible for the design, execution and leadership of a dynamic and comprehensive training and development strategy and learning.

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LS310 Brain Science and Learning: Seven Tips That Will Dramatically Improve Your Training

2:30 PM - 3:30 PM Wednesday, March 16

Instructional Design

As trainers, we work hard to create great training. As a result, we are disappointed when our employees fail to learn or don’t transfer learning back to their workplace. We may be tempted to blame our students, but the truth is that we often fail because we don’t understand the mind of the learner. As a result, we build training modules that are not consistent with the brain’s natural means of acquisition. Teaching should be more effective, and it can be more effective once we understand how the learner’s mind operates.

In this session, you will learn seven essential principles that will help you understand how the brain controls learning and memory. Through the presented demonstrations, you will gain an exciting new understanding of the mind, which you can immediately apply to create eLearning that will effectively engage the brain and maximize learning and recall. Come prepared to have fun ... and learn.

In this session, you will learn:

  • To design training and change management solutions that are compatible with the brain’s natural way of learning
  • To create social learning communities that are based on psychological principles of observational learning
  • To use authoring tools more effectively by understanding how the brain encodes metaphor and emotion
  • To develop incentive systems that reinforce desired behaviors and that are based on established principles of conditioning

Audience:
Designers, developers, senior developers, and managers.

Technology discussed in this session:
N/A

Art Kohn

Professor

Portland State University

Art Kohn, a professor of business at Portland State University, researches how to present information to maximize learning and memory. Art holds a PhD degree in cognitive science from Duke University. He was awarded the National Professor of the Year award from the American Psychological Association, and has won Fulbright Fellowships in cognitive psychology and distance education. He consults with the Centers for Disease Control on using social messaging for addressing HIV in the developing world. He and his company have produced more than 100 films, and he develops interactive media products for higher education and for corporate training. He is the author of Communicating with Psychology.

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LS312 B.Y.O.L.: Effectively Use Dreamweaver for Your eLearning

2:30 PM - 5:00 PM Wednesday, March 16

Tools

Developing eLearning content within a website is very easy if you know your tools, tags, rules, etc. The problem is that the rules keep changing. The way web content was built two years ago does not follow today’s best practices. More and more power has also been given to CSS. Applying some of these new rules can not only be difficult to remember, but knowing how and when to apply these rules adds to the complexity.

In this session, using the latest version of Dreamweaver, you will learn how to navigate the interface to build your site. You will learn a number of tricks within Dreamweaver to build complex eLearning pages and how to get Dreamweaver to do all the heavy lifting in writing your HTML/CSS code. You will examine the new code view that can reduce your typing from minutes to seconds.

In this session, you will learn:

  • How to create a template
  • How to build a web page structure
  • How to use the interface to create CSS rules
  • How to apply interactions through the interface
  • How to write HTML and CSS code by hand using unique shortcuts

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Dreamweaver.

Participant technology requirements:
Mac or PC and Dreamweaver CC 2015.

Phil Cowcill

Director

Development Made Simple

Phil Cowcill is the director of Development Made Simple. Phil started in multimedia development in 1985 when he was part of a team that developed Canada’s first Level III interactive videodisc, and he has been working full-time in the multimedia field since then. In 1995, Phil joined Canadore College where he set up, coordinated, and taught the interactive multimedia post-graduate program. Thompson Publishing released Phil’s first academic publication in 2004, and he joined Macromedia/Adobe in 2007 as a quality assurance engineer. Phil travels and speaks at a variety of educational and multimedia conferences all over North America.

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ECO413 Building Tomorrow’s Ecosystem Today

4:00 PM - 5:00 PM Wednesday, March 16

Ecosystem - Technology

Do you feel stuck in a rut because of outdated learning methods and the limitations imposed on you by your learning management system? You’re not alone. Today’s learning methods and technologies are not adapting quickly enough to keep up with the evolving needs of organizations and the entry of millennials into the mainstream workforce. Though there are many stand-alone technologies available, it can be challenging to know how to organize the various tools under one over-arching learning strategy.

In this interactive session, you’ll explore real-world examples of what cutting-edge organizations are doing to breathe new life into their learning ecosystem, as well as the methods and technologies they’re using to bring about that silent revolution. You will learn about four real-world case studies, highlighting approaches and tools for designing onboarding programs, job training, professional development certification, and leadership development programs. Through these cases, you’ll identify best practices for combining mentoring, social media, reinforcement, experiential learning, and traditional forms of learning.

In this session, you will learn:

  • How to incorporate mentoring, experiential learning, informal content, and social media into your learning programs
  • How to leverage new technologies and combine them in a way that complements your existing infrastructure
  • How to improve the design of onboarding programs
  • How to improve the design of job training and professional development programs
  • How to improve the design of leadership development programs

Audience:
Intermediate and advanced designers and directors.

Technology discussed in this session:
N/A

Gus Prestera

Organizational Learning and Development Consultant

Prestera FX

Gus Prestera, an organizational learning and development consultant at Prestera FX, is a consultant, educator, and entrepreneur whose focus is improving the capabilities and performance of leaders and their employees, leveraging core competencies in organizational development, talent management, and training and development. Gus has led teams of consultants, instructional designers, and developers in building talent-development solutions involving a variety of delivery technologies. He holds a PhD degree in instructional systems and an MBA degree. Taking a practical, results-oriented approach—informed by a deep understanding of industry research and best practices—Gus has been helping businesses in a variety of industries develop their people for nearly 20 years.

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ECO414 Gaining Buy-in for Your Learning Technology-supported Ecosystem

4:00 PM - 5:00 PM Wednesday, March 16

Ecosystem - People

As a learning leader, you want to build a world class learning model. But the problem is you need executive support, funding, IT support, etc. A learning ecosystem that satisfies today’s learner requires changing the conversation with all the stakeholders.

In this session, you’ll use the learning model canvas to create the story for changing the mindset and mechanics of the corporate learning model. You’ll learn the top two learning organization patterns and the top five learning organization models. You will be able to identify your organization’s current model, identify the dependencies needed for implementing a new learning ecosystem, and actionable next steps for implementing it in the workplace. You will gain the skills to: select the most effective learning model for the organization, determine actionable steps to gain commitment and resources for a new learning ecosystem, and facilitate consultant-like discussions at the executive level.

In this session, you will learn:

  • The two key patterns and the five top learning organization models for creating a learning ecosystem
  • How to create a story to have consulting-like conversations with executive leadership to gain buy-in and resources for the desired learning ecosystem
  • How to have tough consulting-like conversations with executives
  • How to use learning ecosystem interdependencies to negotiate trade-offs
  • How to determine the next steps to implementing the preferred learning ecosystem
  • To identify how to measure the effectiveness of learning within the ecosystem

Audience:
Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
Laptop for downloadable PDF and access to pre-conference materials.

John Delano

CEO/Co-founder

Saltbox

John Delano is the CEO and co-founder of Saltbox, where he empowers learning development leaders to create innovative performance development ecosystems. A synergist, his experience in learning development, consulting, and entrepreneurship with companies such as AT&T, Comcast, and T-Mobile provides a perspective that crosses the line from academic theory to practical tactics based on real-world success. John works with learning leaders who want to challenge the status quo, disrupt outdated learning models, and innovate to achieve their goals. He holds a bachelor’s degree from the University of Washington and a master’s degree from the University of Portland.

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ECO415 Curation: How to Find the Best Learning Resources

4:00 PM - 5:00 PM Wednesday, March 16

Ecosystem - Processes

By now, learning professionals are likely convinced that curation should be one of their skill sets, and many articles have offered them advice on essential tools and the qualities of good curation. But the articles assume that everyone knows how to search for material on the Internet and how to find and vet a solid set of learning resources to recommend. It’s usually not as easy as typing keywords into the search box and picking a couple of items off the first few pages of results.

In this session, you will learn useful techniques to find the best learning materials using Internet-based tools. You will gain valuable tips and tricks, including: how to apply search techniques, how to use social sites to locate relevant links, how to uncover caches of resources from organizations, and how to find people with specific expertise. You will learn high level strategies for vetting finds, as more and more clients and learners are relying on learning professionals to help them find resources at the point of need.

In this session, you will learn:

  • How to apply browser search tips to find and curate learning resources
  • How to search social bookmarking sites (Diigo, Pinterest) for useful links
  • How to find experts and resources in an unfamiliar field
  • How to get past the filter bubble
  • How to vet materials in a field that is not your area of expertise

Audience:
Novice to intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Catherine Lombardozzi

Director, Center for Creative Instruction and Technology

Delaware Technical Community College

Catherine Lombardozzi, the director of the center for creative instruction and technology at Delaware Technical Community College, is a founder of Learning 4 Learning Professionals. She is also author of the book Learning Environments by Design. Catherine’s work focuses on professional development for designers, faculty members, facilitators, learning consultants, and learning leaders. She has been enthusiastically engaged in the learning and development field for over 30 years and integrates practical experience with academic grounding. Catherine frequently contributes to professional conferences and journals, and teaches graduate-level courses in adult learning, instructional design, learning technology, and consulting. She holds a doctoral degree in human and organizational learning from The George Washington University.

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LS401 How to Assess Interactions with Customers

4:00 PM - 5:00 PM Wednesday, March 16

Data and Measurement

Learning professionals all struggle to measure the transfer of skill from the classroom to the job, especially with geographically dispersed learners. Designers need advice on how to solve this measurement challenge and involve managers in the solution. How do you observe and assess your remote employees performing critical job competencies?

In this session, you will learn through a case study how a remote sales team was evaluated in presenting key information to customers, how their managers were involved and the results. You will learn ways to leverage technology to implement skill assessment and use a framework for evaluators to better know how and what to assess. You will also gain an understanding of the planning steps to support the knowledge needed by learners to be successful in the assessment.

In this session, you will learn:

  • Creative ways to leverage technology in order to implement remote skill assessment
  • Considerations for how to involve managers in the observation and evaluation
  • A framework to give to the evaluators so they are confident with how and what to assess
  • Planning steps for supporting learner success in the assessment
  • How to measure success

Audience:
Intermediate designers and developers.

Technology discussed in this session:
SurveyGizmo, video conferencing (Lync), and website resources.

Kythrie Silva

Sr. Consultant, eLearning Development

Cardinal Health

Kythrie Silva, senior consultant of instructional design and eLearning developer for Cardinal Health, has been designing, developing, and advocating for the innovative use of technology in teaching and learning for the past 15 years. Kythrie has particular expertise in all levels of training assessment and evaluation. Currently she is responsible for building training and eLearning that produces measurable business impact. Previously Kythrie worked in an academic setting at Ohio State University helping to support the mathematics and statistics faculty to research and evaluate new teaching and learning technologies and designing learning environments.

Barbara Davis

Consultant, eLearning Development

Cardinal Health

Barb, a consultant for eLearning development for Cardinal Health, was educated as a wildlife biologist but fell in love with teaching during graduate school. She now has more than 25 years’ experience leading teams and bringing projects to successful completion. She is an expert in producing training courses and learning solutions for delivery to internal and external users, and is dedicated to assisting and supporting others with their project deliverables. Barb is talented with researching, analyzing, and developing subject material using a variety of media. She is passionate about instructional design because it keeps you on track with “need to know” and identifies “nice to know.”

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LS402 Game On! Designing and Teaching a Gamified Online Course

4:00 PM - 5:00 PM Wednesday, March 16

Games and Gamification

The use of badges, points, leaderboards, and other concepts that are commonly found in games have enthusiastically been incorporated into online training by instructional specialists hoping to create a more engaging and motivational learning experience for end users. But is the gamification of learning actually yielding the results that warrant the hype?

In this session, you will review the results of a multi-semester study that explored the gamification of an online course. You will learn the factors that led to the decision to gamify a course, understand the research methodology, and discuss the tools and techniques used to collect continuous data from the end users. You will learn the effect that gamification had on behavior and performance, and you will explore the lessons learned from the study that will serve learning professionals in similar projects. You will learn a rigorous strategy to evaluate the results of learning projects in order to secure buy-ins from sponsors and clients for future projects.

In this session, you will learn:

  • The effect of game mechanics on learner behavior and performance
  • The importance of the evaluation of your instructional design strategy
  • How to assess the impact of your learning strategy (beyond the smiley sheet)
  • Techniques and tools to collect data from your learners
  • The significance of collecting data from learners throughout the course (not just at the end)

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Google Analytics and MS Excel.

Patrick Devey

President and Founder

Devey eLearning Solutions

Patrick Devey is the president and founder of Devey eLearning Solutions, a company that specializes in the design and implementation of digital learning strategies for educational institutions, corporations, and professional associations. He is also a faculty member at McGill University and Concordia University where he designs, produces, and teaches online courses. Patrick is the former chief learning officer of eConcordia (KnowledgeOne), where he directed the production and operation of Concordia University’s eLearning curriculum. He holds a PhD in educational technology from Concordia University, where he studied the retention patterns of undergraduate students in online courses using learning analytics.

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LS403 Simulations: Where Do I Start?

4:00 PM - 5:00 PM Wednesday, March 16

Instructional Design

New eLearning instructional designers often hear about the need to incorporate interaction into courses and the power of effective simulations. Some find it difficult to get started and the examples they find give a basic tree structure but do not explain how to develop the tree into a full simulation. What can you do if you are feeling overwhelmed and don’t know how to implement the best practices you are learning about?

In this session, you will learn how to get started in mapping out a simulation. The difficulties experienced in developing an online simulation will be discussed. You will learn how to use Microsoft Office programs for development, how to find resources and ideas for simulation activities, and discuss the lessons learned along the way. You will receive a template you can use when developing your own simulations and will discuss ideas for designing simulation activities.

In this session, you will learn:

  • How to map out a simulation activity
  • How to find resources and ideas for simulation activities
  • How to get started in designing an eLearning simulation
  • How to reach your learning objectives by using simulations

Audience:
Novice designers and developers.

Technology discussed in this session:
PowerPoint.

Amy Hagen

Learning and Development Business Partner

Dairy Farmers of America

Amy Hagen, an learning and development business partner for Dairy Farmers of America, has been delivering and designing training since 2002. She started her training and instructional design career in the nonprofit arena and recently moved into the corporate environment. In 2010, Amy started developing online learning and now focuses on eLearning for manufacturing employees. Amy has been an ongoing presenter at the Annual Kansas Governor’s Conference for the Prevention of Child Abuse and Neglect. She has developed interactive and experiential face-to-face training, training of trainers, self-paced online learning, and instructor-led online learning.

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LS404 Supercharge Your Writing for Instructional Design

4:00 PM - 5:00 PM Wednesday, March 16

Instructional Design

Writing is an underdiscussed aspect of instructional design. In fact, many people get into the field without realizing that writing is a significant part of a learning designer’s job. It is difficult to do it well, and learning designers may be required to write in at least 10 different forms that involve unique styles. Yet there is no single source of instruction for writing in all of these styles.

In this session, you will gain a deeper awareness of the different writing styles learning designers need to produce on the job. You will learn the different formats and techniques one can use to make each style effective. During the session, you will be able to compare examples of successful and less successful writing. You will leave this session being able to differentiate between the requirements and styles of writing micro-copy, video scripts, test questions, and expositions, which is a basic skill that designers need to have.

In this session, you will learn:

  • How to meet the needs of the varied writing requirements used in instructional design
  • How to inject creativity into the driest of topics
  • How to use journalistic techniques in your writing
  • How to use marketing techniques in your writing

Audience:
Novice and intermediate designers and project managers.

Technology discussed in this session:
N/A

Connie Malamed

Learning Strategy Consultant

Connie Malamed Consulting

Connie Malamed is a consultant with Connie Malamed Consulting and an author and speaker in the fields of online learning, visual communication, and information design. She has helped nonprofit, government, and corporate clients transform their content into interactive learning experiences for more than 20 years. Connie is the author of Visual Design Solutions and Visual Language for Designers and publishes The eLearning Coach website and podcast. Connie has degrees in art education and instructional design.

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LS405 Ten Tips for Producing Better Audio

4:00 PM - 5:00 PM Wednesday, March 16

Media

Most corporate and adult continuing education eLearning courses include audio tracks, mostly as voiceover, but also for animated characters. As a result, many eLearning professionals find themselves writing audio scripts as part of their work. What are the skills needed to produce better audio?

In this session, you will learn 10 tips for producing better eLearning audio. Each tip aims to make your eLearning course much more engaging, improving retention. You will learn the science behind the methods that will help you improve your script writing, recording, and editing to better ensure improved learner performance after completing your courses.

In this session, you will learn:

  • Seven tips for writing better scripts
  • The cognitive psychology behind why these seven methods work
  • Three tips for recording and editing audio tracks
  • How to use aural techniques to capture and retain the attention of learners

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Audition, Audacity, recorders, and other audio recording and editing software and hardware.

Stephen Haskin

Principal

Industrial Strength Learning

Stephen Haskin, the principal of Industrial Strength Learning, started in video production and computing in the 1970s. He has worked with digital video and eLearning since the late 1980s, and has been at the forefront of streaming media. Previously, Stephen was a producer and director of film and video and won many awards for his work. He worked for the University of Michigan for several years, but has now returned to the private sector where he currently directs and consults for distance-learning projects and video. Stephen frequently speaks at conferences and seminars, is the author of three books, and is writing a fourth book about media and learning.

Jennifer De Vries

President

BlueStreak Learning

Jennifer De Vries, CPT, is a speaker coach and online host for The eLearning Guild’s Online Forums and the president and chief solutions architect for BlueStreak Learning. Jennifer has more than 25 years’ experience managing eLearning programs for organizations such as IBM, Motorola, Joint Commission Resources, and Thomson/NETg. She frequently writes and speaks on the topic of eLearning, and is best known for her groundbreaking report on rapid eLearning published by Bersin & Associates, and for her logical, practical, and business-oriented approach to eLearning. Jennifer has been named one of the top 20 most influential people in online learning by OnlineUniversityRankings.org.

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LS406 How to Create and Support Digital Habits

4:00 PM - 5:00 PM Wednesday, March 16

Instructional Design

Habits—the automatic, unconscious behaviors we undertake daily—have historically been viewed as a negative. However, habits, and how they form, have become a hot topic in fields like health care, management, and energy conservation. Positive habit building can have a major impact on organizations and individuals. And app developers are leveraging smart devices as digital support tools for habit formation.

In this session, you’ll explore what the science of behavior change reveals about the current understanding of habit formation. You’ll also learn about habit formation methods and three different examples of digital habit applications. You will learn about strategies for incorporating habit formation into your own practice, which results in consistent positive behavior that frees up cognitive activity for other, more critical use.

In this session, you will learn:

  • How to use the anatomy of a habit to analyze habit behaviors in your own organization
  • How to implement habit formation strategies in your own workplace with planning
  • How to evaluate habit formation apps
  • How to create feedback and reinforcement loops to support habit formation

Audience:
Novice to advanced managers and directors.

Technology discussed in this session:
N/A

Julie Dirksen

Instructional Strategist

Usable Learning

Julie Dirksen is a consultant and instructional designer with more than 15 years’ experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She’s interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she’s been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.

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LS407 Curation: Moving Beyond the Buzzword

4:00 PM - 5:00 PM Wednesday, March 16

Instructional Design

Curation is a term that is becoming more and more common in the learning field. Unfortunately, most people do not understand what curation is, why curation is important, how it will impact their role, and how to leverage it for their organization. And yet it is a critical future competency for those in the field.

During the session you will learn the definition of curation and the various types and levels of curation that exist (including aggregation, filtering, elevation, mash- or match-ups, and timelines). You’ll see examples of each that show the value curation adds to learning programs, as well as techniques that contributed to the examples.

In this session, you will learn:

  • How to define curation and the core types of curation that will impact learning
  • How curation will impact the learning industry
  • Techniques to get you started with curation
  • Technology’s role in curation
  • Applications of curation in learning

Audience:
Those interested in learning more about the value of curation. There is no prerequisite.

Technology discussed in this session:
Various curation tools.

David Kelly

Senior Vice President and Executive Director

The eLearning Guild

David Kelly is the senior vice president and executive director of The eLearning Guild. David has been a learning and performance consultant and training director for more than 15 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and can frequently be found speaking at industry events. He has contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. David is also known for his curation efforts, especially related to conferences and events for learning and performance professionals.

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LS408 Using Virtual Studios for Video Creation in eLearning

4:00 PM - 5:00 PM Wednesday, March 16

Video

Many training videos are not compelling; too many are just shot against a beige cinderblock wall. Video must be visually compelling to hold the viewer’s attention, but most video producers don’t know what tools and techniques are available, or think that they are too expensive.

In this session, you will see examples of training programs created with current video technologies that address all these issues and more. You will learn from case studies in which several training issues were solved by SMEs presented using these technologies. You will learn what it takes to put together a system that will create a professional, studio-quality training video at a fraction of the cost, using virtual studio sets and green-screen technology. You will also learn how and when to use live and/or recorded video, how to stream video live, and how to optimize recorded and real-time video for the web across any platform.

In this session, you will learn:

  • About virtual video studios
  • How to create virtual video training programs
  • How to stream live video to any device
  • How to optimize video for the web
  • How to get the best audio in a video recording
  • Tools and best practices for video production

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Virtual studio sets, Newtek TriCaster 460, integrating HD video, and Skype video inputs.

Steve Sieberts

Instructional Developer/Videographer

Kentucky Department for Public Health

Steve Sieberts, an instructional developer/videographer at the Kentucky Department for Public Health, has over 11 years of experience as a lead technologist/project manager and was instrumental in starting and developing the Kentucky’s public health online learning initiative. Steve has created over 250 HTML and SCORM-compliant online training courses. Steve serves as one of the LMS administrators for TRAIN, the Kentucky LMS. He is an expert with various eLearning development tools, including Lectora, Captivate, Articulate, SnagIt, Camtasia, Dreamweaver, Fireworks, and Adobe Premiere Pro, and has been using the NewTek TriCaster system for video creation for over three years.

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LS409 Converting ILT into an Interactive and Engaging Online Session

4:00 PM - 5:00 PM Wednesday, March 16

Virtual Classroom

Taking a hands-on technology class and providing it online can be tough. How do you keep the interactivity of the course? How do you transform the exercises? How do you make the lecture parts engaging enough? When an online session can match the effectiveness of its ILT counterpart, you can reach more learners, lower travel costs, and even generate revenue.

In this session, you will learn about the creation of a certification path that included pre-class videos, a three-day instructor-led boot camp class, a concepts test, and a certification exam. You will see the path taken to transform the three-day instructor-led class into an interactive online session. You will learn about the software used and how to convert the hands-on exercises and case studies, as well as the techniques used to keep the learner involved and engaged.

In this session, you will learn:

  • Techniques you can use to maintain the instructiveness of the classroom online
  • How to use advanced actions in Adobe Captivate 8 to ask questions of the learners
  • The features of GoAnimate and how it can help make lecture parts more engaging
  • How to convert hands-on exercises and case studies

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Captivate 8, GoAnimate, and Snagit.

Melissa DeJesus

Lead Instructional Designer

Lavastorm

Melissa DeJesus, the lead instructional designer for Lavastorm, has been in the training and development world for eight years. Melissa started out as a training specialist and now designs instructor-led classes, webinars, and virtual classes.

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LS410 Copyright Trends and Finding Media Gems

4:00 PM - 5:00 PM Wednesday, March 16

Media

Intellectual property law affects every stage of the development process. Yet it is daunting and complex. Trying to gain a working knowledge can be overwhelming. As a result, decision making is rooted in ignorance, fear, or frustration, none of which contributes to project goals. The continuing struggle to quickly develop content may lead you to infringe on someone else’s work, expose your work to an unpleasant legal action, or miss out on using free media to enhance your projects.

In this session, you will learn about copyright essentials through an entertaining snapshot of the law and recent cases. Learn how to protect your own work and apply legal concepts, such as the fair use doctrine, to everyday scenarios. You’ll become more confident finding sites that offer public domain, Creative Commons, and open access licensed works. Developing an applied understanding of copyright law and learning how to find media you can use will help you become more productive and focused as you maximize your financial and creative resources.

In this session, you will learn:

  • Copyright law and fair use basics
  • About recent and relevant court cases
  • How to protect your work
  • How to find online media you can use
  • About Creative Commons licenses and which are most accommodating
  • How to correctly attribute media you use

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Participant technology requirements:
Portable device.

Barbara Waxer

Author, Instructor

Santa Fe Community College

Barbara Waxer is an author and instructor at Santa Fe Community College, where she teaches web writing, copyright, and interactive media classes in the media arts department and film program. Barbara loves exploring technology for users and generators of creative content. She is an award-winning author and editor of copyright, Adobe, Microsoft, and personal learning products for Cengage Learning. Her book Internet Surf and Turf: The Essential Guide to Copyright, Fair Use, and Finding Media won the TEXTY textbook-authoring award and the New England Book Show Award. Barbara’s goal is to remain a disruptive influence for fair use in creative communities.

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LS411 B.Y.O.L.: How to Create Simulated Conversations for Learning

4:00 PM - 5:00 PM Wednesday, March 16

Social

How do we enable learners to practice and improve their ability to respond appropriately in a conversational context? Obvious examples for conversational training are: people who are learning a new language, new hires in call centers or in customer service, or trainees in the hospitality industry. While person-to-person conversational training is ideal, the time available for individual training in person-to-person settings is often limited.

In this session, you will learn how to create realistic simulated conversations that learners can access and use on smartphones. You will explore a case study of how one instructor used simulated conversations with students to improve learning outcomes. You will learn new, cost-effective training approaches related to conversational learning. Have a conversation to practice? Bring a script!

In this session, you will learn:

  • How to create realistic simulated conversations
  • Why realistic simulated conversation practice is valuable
  • Why smartphones are an ideal platform for conversation practice
  • How you might integrate realistic simulated conversations into your teaching and training programs

Audience:
Novice to advanced developers, project managers, managers, and directors.

Technology discussed in this session:
Linguacomm conversation authoring platform and Linguacomm conversation practice app.

Julie Zilber

Imagineer-in-Chief

Linguacomm Enterprises

Julie Zilber, the imagineer-in-chief at Linguacomm Enterprises, is a pioneer in the field of interactive technologies for education. Julie has spent over 20 years investigating the intersection between people, new media, and education, and converting that knowledge into innovative and effective new media applications. She was a founding member of the board of the British Columbia Virtual School Society, and past director of 7th Floor Media at Simon Fraser University. Julie has worked with governmental, non- governmental, and private sector organizations to answer important questions combining human, technical and policy issues, and has led world- class teams conducting new media research and development.

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ECO513 Learning and Performance Ecosystems: Building Learning into the Workflow

10:45 AM - 11:45 AM Thursday, March 17

Ecosystem - Processes

In recent years, learning has moved closer to the workplace. Classrooms have moved out of corporate learning centers and into training rooms co-located with offices. Online learning is delivered directly to the desktop more than ever before. The next challenge is to move learning directly into the workflow. To do this, there needs to be a move beyond course delivery and into a broader, more comprehensive, and strategic approach that focuses not just on learning, but on performance and productivity.

In this session, you will learn the six key components of a learning and performance ecosystem and see examples of how they can be applied in dozens of combinations to create learning and performance solutions. You will work through a sample scenario with your peers to analyze a problem and brainstorm a multifaceted solution that takes full advantage of the learning and performance ecosystem. You will learn a practical approach to getting started with learning and performance ecosystem solution design.

In this session, you will learn:

  • How to describe a learning and performance ecosystem
  • How to identify an opportunity for an ecosystem solution
  • How to work with stakeholders and experts to define and prioritize factors that contribute to the problem
  • How to identify the best way to measure success
  • How to identify ecosystem components available to you
  • How to apply components to create a solution

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Steve Foreman

President

InfoMedia Designs

Steve Foreman is President of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to Fortune 500 companies, academic institutions, and government agencies. Since establishing his consulting practice in 1983, Steve has spent 30+ years working with forward-looking companies to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-support solutions that blend working and learning.

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ECO514 Is Your Ecosystem Ready for the Next Generation?

10:45 AM - 11:45 AM Thursday, March 17

Ecosystem - People

Employees today don’t just use the Internet—they live in it! And they expect their online learning experience on the job to match their online experience in their digital, highly connected life. Is your ecosystem up to the challenge, or does it seem boring and limited to your learners? We’ve been reading about the wave of new employees in the workforce for years, but have we built the learning and performance support environment that will engage them and help them thrive?

In this interactive session, we will explore how the brain operates and how it expects to seek out, receive, and apply information. Then you’ll learn about specific ways to evaluate your current ecosystem and identify ways to tailor it to meet the needs of your connected employees. You will be able to immediately use this information to evaluate your own ecosystem’s readiness and the five things you can do right now to make it more effective for all.

In this session, you will learn:

  • How people are learning from YouTube and other social media
  • What employees today expect and require from their corporate learning ecosystem
  • How to evaluate your current ecosystem’s readiness
  • Five things you should start doing now to make your ecosystem more effective

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Margie Meacham

Chief Freedom Officer

Learningtogo.info

Margie Meacham is the chief freedom officer for Learningtogo.info, where she uses brain science to help people learn more efficiently and effectively. Her course designs have been implemented at American Express, Bank of America, Motorola, Honeywell, Cisco, Bell South, and many other Fortune 500 companies. She helps universities convert their existing classroom- based courses into engaging online environments. She earned her master’s degree in learning technologies from Capella University and is developing a new master’s program in educational technology for American Business and Technology University (ABTU). Margie writes a blog for the Association of Talent Development on the application of neuroscience to talent development.

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ECO515 Building a Next-generation Digital Learning Environment at Xerox

10:45 AM - 11:45 AM Thursday, March 17

Ecosystem - Technology

The current learning environment is massively disruptive, with new learning technologies appearing daily. Focus has shifted from content to experience, and learning strategies now call for a new emphasis on informal learning, collaboration, and user-generated and curated content. Throw into the mix a wide variety of devices and approaches like gamification, and organizational learning has become a very confusing and complicated state.

In this session, you will be able to make better sense of the evolving learning landscape by focusing on key principles that are essential to building the next-generation learning environment. You will explore an example of what the next-generation learning environment might look like by demonstrating the systems, tools, and technologies that collectively make up Xerox Services University. You will leave with a strategic framework for creating a next-generation digital learning environment. You will have an understanding of the technology platforms, services, and tools necessary to successfully deliver the learning experience of the future.

In this session, you will learn:

  • The principles that define the dimensions of the next-generation digital learning environment
  • The types of tools and technologies necessary to assemble a next-generation digital learning environment
  • Key requirements to be used in the selection of tools, technologies, and services to create next-generation digital learning environments
  • Practical strategies that can be used to support the implementation and operation of a next-generation digital learning environment

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Phil Antonelli

Sr. Learning Strategist

Xerox Global Learning Services

Phil Antonelli, a senior learning strategist for Xerox Global Learning Services, has over 15 years of experience in web-based and instructor-led training for corporate, university, government, and K-12 audiences. His areas of expertise include mobile learning strategy, social learning community management, the design and implementation of 70/20/10 learning systems, and the use of the xAPI for advanced learner analytics. Phil holds a master of arts degree in information and learning technology from the University of Colorado Denver.

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LS501 Badges of Honor: Ensuring Badges Are Meaningful

10:45 AM - 11:45 AM Thursday, March 17

Data and Measurement

Digital badging is gaining traction in varied corners of the learning and development space from traditional academic environments to organizations and more. However, due to its relative novelty, there are some significant adoption barriers to those incorporating badging strategies.

In this session, you will examine how to align strategies with evidence-based techniques and multi-tiered assessment approaches to produce badges that clearly exhibit their worth and applicability. You will discuss the common questions and concerns related to the credibility and general worth of badges. You will leave this session understanding the critical components required to make badges meaningful to those that earn them.

In this session, you will learn:

  • Common badging adoption barriers and how to address them
  • The importance of understanding badge metadata and the role it plays in establishing value
  • How to incorporate diagnostic, formative, and evidence-based assessment techniques into the learning architecture for badge offerings
  • How the role of the mentor or assessor can be implemented to maximize the effectiveness and value of badge offerings

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
Digital badges.

Participant technology requirements:
N/A

Bryan Eldridge

Senior Business Consultant

eXact learning solutions

Bryan Eldridge, a senior business consultant for eXact learning solutions, is responsible for assisting clients in developing new strategies and skillsets for learning and development across every phase of the employee lifecycle. Bryan has more than 25 years of experience in the design, development, implementation, evaluation, and management of educational and training solutions across a broad spectrum of cultural and contextual environments. Prior to joining eXact, Bryan worked for several of the major players in the field of learning technology in a variety of roles, ranging from product development to sales enablement.

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LS502 Inside the Making of a Serious Game

10:45 AM - 11:45 AM Thursday, March 17

Games and Gamification

Taking the plunge and deciding to create a serious game is an exciting and daunting task. Critical for Checkers and Rally’s was to find the right partner to help the company realize the benefits of this learning method. Other companies had tried, failed, or abandoned their investment. The mission was to realize the significant benefits by developing a serious game that could drive results by reducing costs, improve proficiency, encourage engagement, and deliver effective learning.

In this session, you will explore many of the learnings and best practices encountered in the development of a sandwich game contracted by Checkers/Rally’s with Designing Digitally. You will learn what makes a serious game a success or a failure. The discussion will include the proper steps to take throughout each phase of the project to ensure success. You will learn what works and what to avoid or consider. This session will include best practices, and also will show the pain points.

In this session, you will learn:

  • What to consider when deciding to develop a serious game
  • How to plan and develop a serious game (internally or externally)
  • The best practices when creating the serious game
  • How to support the serious game after the effort has launched

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Sandwich game.

Andrew Hughes

President

Designing Digitally

Andrew Hughes, the founder and president of Designing Digitally, is a curriculum evaluator for ACICS, the private-college accreditation board. With extensive experience in education as a professor at both the University of Cincinnati and the Art Institute of Ohio—Cincinnati, the majority of his experience has been in the development of enterprise learning solutions for government and Fortune 500 clients. Andrew consulted for the Ohio Board of Regents and the US Department of Education for the Office of Innovation, where he helped to develop ground-breaking learning spaces for the K-12 sector.

Amy Groff

Director, Training & Talent Development

Checkers Drive-In Restaurants

Amy Groff is the director of training and talent development for Checkers Drive-In Restaurants. Amy has over 25 years’ experience, including 14 years with the Walt Disney Company. Amy focuses on building organizational transformation in learning and development as well as establishing strategy and processes to maximize people systems critical to delivering business results. Amy is currently leading the training transformation for Checkers/Rally's Corporation, where she is responsible for the design, execution and leadership of a dynamic and comprehensive training and development strategy and learning.

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LS503 A Crash Course in Visual Design

10:45 AM - 11:45 AM Thursday, March 17

Instructional Design

Did you know that the visual design of eLearning, slides, and other instructional materials have a big impact on learner success? Well-designed materials can motivate learners, improve comprehension, and assist retention.

In this session, you will learn the power principles that will have the biggest impact on your designs. You’ll look into ways that you can apply each principle for maximum success. The goal is to quickly increase your visual design skills as much as possible in one hour. You'll be surprised at how much you can improve. You don’t need to draw well to improve your visual design skills; you need to learn the foundation principles and apply them.

In this session, you will learn:

  • Why aesthetics are important to learning
  • How to work with shapes, images, and fonts to communicate the right message to your audience
  • Tips for laying out a slide or screen so that your designs look professional
  • To ensure learners quickly see what is most important
  • How to create a unified look that is attractive and pleasing

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
N/A

Connie Malamed

Learning Strategy Consultant

Connie Malamed Consulting

Connie Malamed is a consultant with Connie Malamed Consulting and an author and speaker in the fields of online learning, visual communication, and information design. She has helped nonprofit, government, and corporate clients transform their content into interactive learning experiences for more than 20 years. Connie is the author of Visual Design Solutions and Visual Language for Designers and publishes The eLearning Coach website and podcast. Connie has degrees in art education and instructional design.

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LS504 The What, Where, and How of Creativity in Learning Design

10:45 AM - 11:45 AM Thursday, March 17

Instructional Design

Too often, content is cranked out without understanding the audience and looking at the best options for delivering solutions. Everyone wants to be more creative, but time, budget, and resources are frequently used as a crutch.

In this session, you will learn why creativity is critical to communicating and improving learning, from content delivery to how a learner experiences the information. You’ll learn simple techniques to improve communication, present concepts, and get inspired for your next project. You will see how creativity can improve results and the simple techniques and tools to get started with, whether you don’t have a creative bone in your body or you are an artist and just need some inspiration. This session will help you unlock your brain and let the creativity start to flow.

In this session, you will learn:

  • Techniques for getting more creative
  • How to inspire your team to be creative
  • How to get and give creative feedback
  • How to best run a creative meeting or brainstorm session
  • Tips and resources to get inspired

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 23 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

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LS505 Innovative Approaches with AR, 3-D, and Wearables

10:45 AM - 11:45 AM Thursday, March 17

Performance Support

L&D practitioners face three significant challenges: adding context to their mobile learning and performance support challenges, understanding the possibilities of new technologies, and opportunities to see real-world applications.

In this session, you will gain an overview of augmented reality, 3-D, and wearable technology (glasses and watches). You will then learn a variety of real-world solutions with examples, such as training medics using augmented reality, applying Spanish in an augmented reality game, and the use of a 3-D mHealth viewer for educating medical students on anatomy. Additionally, you will see and discuss a variety of augmented reality and 3-D mobile learning and performance support solutions and have the opportunity to brainstorm on how they can leverage within their own projects.

In this session, you will learn:

  • How augmented reality can provide real-world context to your mLearning solutions
  • How augmented reality is being used as a performance support tool
  • How wearables are being used to aid in decision-making/performance support
  • How 3-D is being used to add realism

Audience:
Novice and intermediate developers, project managers, managers, and directors.

Technology discussed in this session:
Aurasma from an augmented reality development perspective, 3-D mHealth, wearable technologies, smartphones and tablets, and iBeacons.

Brenda Enders

President & Chief Learning Strategist

Enders Consulting

Brenda Enders is the president and chief learning strategist for Enders Consulting, a St. Louis, MO-based company. She is a consultant, author, and public speaker specializing in leveraging innovative technologies to improve employee performance. She has 19 years’ experience in the learning and development field. Brenda’s first book, Manager’s Guide to Mobile Learning, was published in 2013. Prior to founding Enders Consulting, Brenda was the chief learning strategist and learning services practice leader for a custom learning solutions provider for 12 years, where she led the design and deployment of innovative and award-winning custom learning solutions.

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LS506 What Will You Be Doing in 2025? The Changing Role of Learning

10:45 AM - 11:45 AM Thursday, March 17

Management and Strategy

As futurist Ray Kurzweil noted, “We are destroying jobs at the bottom of the skill ladder, we are adding new jobs at the top of the skill ladder. To keep up with that rising skill ladder, we need to make people more skilled. One methodology to do that is education.” To be enablers of the skill sets of the future, jobs in the learning profession will change.

In this session, you will learn about seven major trends that are likely to have a significant impact on shaping the world over the next decade, specifically: quantum computing, synthetic biology, the Internet of Everything, sensors/robotics/AI, big data, 3-D printing, and neurobiological advances. You will learn how each of these trends will influence developments and create new opportunities in the learning profession. You will also discuss some of the new roles in the learning profession that may be created in the future, such as: cloud scrubber, expression coach, learnbot programmer, and sensor coordinator. Will you be ready for this brave new world of learning?

In this session, you will learn:

  • Seven key trends causing rapid and profound change in the world
  • How those changes are impacting the learning profession
  • New learning roles emerging to exploit the changing world
  • The current level of acceptance and preparedness for these new roles
  • Paths to expedite preparedness for the new roles

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

James Goldsmith

Learning Architect/Business Advisor

Accenture

James Goldsmith, a learning architect/business advisor for Accenture, has more than 30 years of experience in learning design/development and program/project management, working with several Fortune 500 companies and major global clients. Winner of multiple Brandon Hall and STC awards, James is active as a speaker, writer, and evaluator. For several years, he has been a judge for the Brandon Hall Awards and also judges for LearningElite and other programs. He is a member of the CLO magazine’s Business Intelligence Board and holds a master’s degree in music and a master’s degree in business administration from the University of Connecticut.

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LS507 Zombie-proofing: Breathing Life into the Disengaged Working Dead

10:45 AM - 11:45 AM Thursday, March 17

Management and Strategy

Is your organization employing a workforce of motivated and vibrant human beings? Or is the office full of lumbering zombies barely able to pillage snacks from the kitchen and groan in meetings? Many organizations have employees that are so disengaged that it’s like they are becoming the working dead. But there’s hope, and you can save them!

In this session you will learn how to keep your organization from being overrun by an army of unthinking, unmotivated, undead employees. You will explore a number of specific tips, insights, and strategies for invigorating your workforce using a 21st-century development strategy.

In this session, you will learn:

  • Why employee disengagement is killing your company
  • A five-step plan for how L&D can enliven and engage employees
  • What the future of work and engagement looks like—and why L&D plays a critical role

Audience:
Novice and intermediate  managers and directors.

Technology discussed in this session:
N/A

Alex Khurgin

Director of Learning

Grovo

Alex Khurgin is the director of learning at Grovo, a learning solution for the 21st-century workforce. A leader in the micro-learning movement, Alex has played an integral role in developing Grovo’s methodology, using science and psychology to engineer a learning experience for today’s modern minds. Prior to Grovo, Alex developed next-generation educational content at leading ed tech company Knewton. Alex is among the industry’s most passionate proponents of innovative enterprise learning and has presented his insights at conferences such as DevLearn, ATD, and CLO Innovators. Alex holds a BA degree in philosophy from Amherst College.

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LS508 Team eLearning! How to Build and Keep a Great eLearning Team

10:45 AM - 11:45 AM Thursday, March 17

Management and Strategy

Learning and development managers are faced with an ever-changing technical environment and a marketplace requiring cost-effective, competitive solutions. Questions most managers face include: how to ensure that an appropriate mix of training professionals are hired to meet customers’ educational and technical needs, while keeping prices competitive; determining the correct toolset needed to reach a training audience; considering if there is a one-size-fits-all solution appropriate for a team; and how to maintain an eLearning team’s relevance in a fast-moving training world. Staying ahead of new technology while keeping price in check is a challenge.

In this session, you will look at these questions and more. You will explore how the correct mix of learning professionals and experience levels are key in achieving success in today’s eLearning environment. The session will provide insight on criteria to consider when selecting software and hardware for your eLearning team. You will also learn key ways to keep your team relevant and on the forefront of new, eLearning technology.

In this session, you will learn:

  • The benefits of composing an appropriate mix of learning professionals to meet a specific performance need
  • Ways to maintain the appropriate mix of eLearning professionals over time
  • Which training tools (software/hardware) best meet specific training development needs
  • Methods for maintaining technical skills within an eLearning team

Audience:
Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
Authoring software solutions, learning management systems, HTML5, Adobe Flash, Adobe Creative Suite, and mobile.

Dena Trammell

Manager—Training Development

Science Applications International Corporation (SAIC)

Dena Trammell, the manager of training development for Science Applications International Corporation (SAIC), has over 25 years of experience in multimedia design. Dena also has over 10 years of experience in instructional systems design supporting multiple Department of Defense customers, including the US Army, US Air Force, and joint program offices. For the past nine years, Dena has managed a large team of eLearning professionals, including instructional systems designers, programmers, graphic artists, and animators. She holds a bachelor’s degree in art from the University of Alabama in Huntsville with minors in education and art history.

Alysson Hursey

Training Developer

Science Applications International Corporation (SAIC)

Alysson Hursey, a training developer for Science Applications International Corporation (SAIC), has nine years of experience supporting graphics and media projects for the US Air Force, US Army, other governmental organizations, international corporations, and private-sector clients. For the last three years, Alysson has worked within SAIC’s Training and Simulation Directorate, focusing on the development of eLearning courseware and reference material. Alysson holds a bachelor’s degree in studio art and graphic design from the University of Alabama in Huntsville, and recently earned a certificate in instructional design.

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LS509 You Don’t Need an App for That: EPUBs for Mobile Learning

10:45 AM - 11:45 AM Thursday, March 17

Mobile

Mobile is the new way of learning. Learners want it and companies want to provide it. However, app development can be expensive, especially if you are starting from a mostly print or standard eLearning model of training. Finding a way to give learners and organizations the mobile learning they want without breaking the bank is a must in today’s training market.

In this session, you will learn how EPUBs can be used as a low-cost solution for taking training content mobile. See how these digital books are able to support many of the same bells and whistles traditional eLearning interactions support. You will examine how digital books leverage the same inputs as traditional apps such as gestures, but cost a fraction to develop and maintain across multiple operating systems and devices. You’ll discover there is a slightly different design process required when building training for eBooks. And you will learn some great examples of how it’s done so you can try it yourself.

In this session, you will learn:

  • Which platforms and tools are available for digital publication use
  • The different audiences for each publishing platform and which best fits your audience
  • Real world strategies from companies that use digital book platforms as part of their mobile strategy
  • The do’s and don’ts of digital book publishing

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Apple iBooks and Adobe Digital Publishing Suite.

Mikaylie Kartchner

Senior Instructional Designer

The Church of Jesus Christ of Latter-day Saints

Mikaylie Kartchner is senior instructional designer of The Church of Jesus Christ of Latter-day Saints (the LDS Church), where she has provided instructional design for over three years. Before working with the LDS Church, Mikaylie designed eLearning for Alliant Tech Systems, a DoD and NASA contractor, and through Allen Communications created training packages for Fortune 500 companies such as Amway Global, Wal-Mart, and Avon. The Society of Professional Journalists has honored Mikaylie for her copywriting with a Mark of Excellence award. She holds a bachelor’s degree in journalism and multimedia graphics, and a master’s degree in instructional technology and learning sciences from Utah State University.

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LS510 Sharing Ain’t Social: The Truth Behind Social Learning

10:45 AM - 11:45 AM Thursday, March 17

Social

Social learning is the latest trend in eLearning and corporate L&D—for good reason. As organizations move from hierarchies to wirearchies and communities of practice become the new content management solution, building meaningful connections between colleagues is critical. However, most organizations are going about social learning the wrong way, and technology vendors aren’t helping by bolting on discussion forums and adding integrations into social media which are not enough to capture the benefits of social learning.

In this session, using the familiar jigsaw technique, you will work together in a group to discover the key to social learning—felt accountability. That is, as each group learns a topic, you’ll be motivated by accountability to yourself and your group. The session will go through several examples of successful social learning projects. You will leave with a clear understanding of how to correctly implement social learning within your organization.

In this session, you will learn:

  • What makes for authentic social learning
  • How to avoid common pitfalls of social add-ons
  • How to design training programs with social in mind, from the ground up
  • How to drive participation in a discussion forum, without begging
  • How to build communities of practice with every online training
  • How to engender felt accountability in online courses

Audience:
Intermediate and advanced designers, managers, and directors.

Technology discussed in this session:
Variety of eLearning tools, including course building tools, learning management systems, MOOC platforms, and social.

Greg Bybee

Vice President of Learning Products

NovoEd

Greg Bybee is the vice president of learning products at NovoEd, where he leads the product solutions, marketing, and learning experience design teams. His team is responsible for designing and building over 200 online programs for university and corporate partners. Previously, Greg built the product management function at Coursera and was a fellow at NewSchools Venture Fund. He also has experience at VMware, Microsoft, and McKinsey & Company.

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LS511 B.Y.O.L.: Creating Microlearning Video

10:45 AM - 11:45 AM Thursday, March 17

Video

Microlearning video is the creation of video-based content under one minute in length that is primarily consumed on mobile devices. The rise of user-generated micro-content has required the use of rapid storyboarding and predefined video content structures. As the length of the video decreases, so does the optimal format of the video.

In this hands-on session you will learn the process for creating micro-video, including formats, content creation applications, and implementation. You will explore the steps for the creation of micro-content and tricks for using video analytics to select the best content for a micro-video. You will leave with a step-by-step process for creating short form video-based content.

In this session, you will learn:

  • The structure of a micro-format
  • Applications for micro-video creation
  • Steps for creating a micro-video
  • How to deliver micro-content in your organization

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Video Editors.

Participant technology requirements:
A laptop with Wi-Fi capabilities and a simple video editor, such as Windows Movie Maker or iMovie.

Josh Cavalier

CEO and Founder

Lodestone

Josh Cavalier, CEO and founder of Lodestone, has worked in the eLearning industry for more than 19 years. Focusing on the intersection of education and technology, Josh specializes in education media production and rapid eLearning tool implementation. Popularly known as Captain Captivate, he is an Adobe Certified Expert and instructor in Captivate. Josh also produces a blog that offers online tutorials and videos on Captivate.

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LS512 B.Y.O.L.: The Top 10 Storyline 2 Features

10:45 AM - 11:45 AM Thursday, March 17

Tools

Storyline 2 is Articulate’s most powerful tool yet, but many are not using it to its fullest capabilities and producing the level of engagement and interactivity needed in many eLearning solutions. Storyline 2 is laden with such a wide variety of features that it is easy for users to lose track of some of the key, lesser-known features that provide an opportunity to create dynamic eLearning.

In this hands-on workshop, you will learn some of the favorite go-to features, such as states and layers. You will have the opportunity to use some of the more hidden features of Storyline. You will leave this session with an increased understanding of Storyline 2, which will ultimately increase your eLearning development speed. This session focuses on the practice and uncovering of key features that will greatly enhance your ability to build better courses in less time.

In this session, you will learn:

  • To practice with shortcuts and rapid solutions
  • How to develop creative solutions with states and layers
  • How to use some of the hidden features of Storyline

Audience:
Novice and intermediate developers.

Technology discussed in this session:
States, layers, slides, and triggers in Storyline 2.

Participant technology requirements:
Windows laptop with Storyline loaded.

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price has over 30 years of combined experience in organizational development, instructional design, business coaching, leadership development, and experiential learning. Ron’s unique background has allowed him to work with a broad array of customers, ranging from schools like Duke University’s Fuqua School of Business to multi-national companies like BP, ConocoPhillips, and PepsiCo. He facilitates training on Rapid eLearning and develops eLearning solutions using the Articulate suite of products. Ron is passionate about all things learning and is frequently requested as a speaker at learning industry events.

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ECO613 Using Big Data to Shape the Learner Experience

1:00 PM - 2:00 PM Thursday, March 17

Ecosystem - Content

Organizations are increasingly looking beyond the confines of learning management systems. Where organizations were once focused on content delivery, they’re now switching to user-generated content and more social, connected learning experiences. As devices and sensors are added to the learning environment, datasets have marched toward the realms of big data. Yet, as is so often the case with data-driven strategies, connecting data with action can remain a mystery.

In this session, you will learn about the tools and methods that were applied to help learning organizations connect their various platforms together and start deriving actionable data insights. You will learn why it is becoming necessary for organizations to think strategically about how they share data between systems, how they avoid redundancy and replication, and how others are tackling big issues like identity and security. You will leave this session with an action and a code of practice for learning organizations looking to use big data.

In this session, you will learn:

  • How other organizations are using big data in learning
  • How to use a standard like the xAPI as part of your strategy
  • How to tap into an organization’s data supply chain
  • How to use data to recognize a wide range of achievements
  • How to create actionable data
  • About a code of practice for using big data

Audience:
Intermediate and advanced managers and directors.

Technology discussed in this session:
N/A

Ben Betts

CEO

HT2

Ben Betts, the CEO of HT2, is an entrepreneur, technologist, and social learning expert. In his role at HT2, Ben developed the Curatr Social Learning platform and Learning Locker, an open-source learning record store. He has worked with companies including Google, Oxford University, Cambridge University, Twitter, Xerox. Ben has written for four books in the last two years and published peer-reviewed academic papers and numerous magazine articles. He completed his doctorate at the University of Warwick (UK), where he studied the application of social learning in the workplace. He also holds an MBA and is a fellow of the Learning & Performance Institute.

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ECO614 The Evolution of Work and Performance Support

1:00 PM - 2:00 PM Thursday, March 17

Ecosystem - Technology

Training events often fall short of delivering results in the workplace. Training can be too far removed from application on the job, and in many cases there is a reliance on outmoded models that fail to take into account the dynamic environment of the modern workplace. The demand for information and action is accelerating. This paradigm requires a different approach to supporting performance and development, including real-time access to people, process, tools, and content, linked to the unique needs of the individual.

In this session, you will learn how certain US federal government agencies are transforming their initiatives from a learning event model to continuous development through the design and implementation of performance ecosystems. You will see real-world examples of ecosystem design and implementation, and will be able to evaluate your own initiatives through the lens of always-on continuous development. Some of your takeaways will include: measurable approaches to supporting multiple points of need within the workplace, from just-in-time to new skill development; and a short list of tools and technologies that are easing adoption.

In this session, you will learn:

  • How government agencies are transforming their learning and development initiatives
  • The constituent parts of a performance ecosystem, including formal and informal content, social media, and performance support
  • The need for better tracking and measurement
  • Where ecosystems have been, where they are now, and where they are going

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

John Low

Chief Creative Officer

Carney

Over the past 16 years, John Low has led the artistic creation of more than 1,000 technology-based training and performance solutions. Since 1998 these projects have been recognized with 50 industry awards. John provides creative direction on projects and consults with federal government clients on how best to use advanced learning technologies to achieve organizational goals. Current focus areas include the use of virtual environments for training simulations, and the use of mobile technology and augmented reality for training and performance support.

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ECO615 Applying Performance Support Across the Learning Continuum

1:00 PM - 2:00 PM Thursday, March 17

Ecosystem - Content

If you taught them this, why don’t they do it? Educational services at Saint Vincent Hospital got tired of hearing this question and started looking for a new learning paradigm for the institution. The solution was found in performance support. By blending learning opportunities and performance support for associates—before a class, during a class, and on-the-job—Saint Vincent is able to significantly impact job performance.

In this session, you will learn the principles of performance support, the process of gaining buy-in for performance support at Saint Vincent Hospital, and how performance support was successfully blended into a learning continuum for several projects. Details will be provided and examples will be shared. You will have the opportunity to step through the process of developing a fully integrated performance learning plan and discuss potential points of implementation for your organizations.

In this session, you will learn:

  • The difference between job aids and true performance support
  • The benefits of providing performance support throughout the learning ecosystem
  • Steps to be taken to implement performance support throughout the ecosystem
  • The potential metrics to be used to determine the success of the implementation

Audience:
Advanced developers.

Technology discussed in this session:
N/A

Molly Petroff

Education Specialist

Saint Vincent Hospital

Molly Petroff, M.Ed., is the architect of performer support at Saint Vincent Health Center and is currently in the process of leading the implementation of their second multifaceted performer support solution for health system associates. For more than 20 years she has worked in staff development, focusing the last 15 years on online learning technologies. She has authored numerous eLearning programs for in-house delivery and has consulted on programs for other institutions. Molly holds a B.S.N. degree in nursing, an M.Ed. degree in adult education, and a certificate in eLearning instructional design.

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LS601 Becoming an Agile Instructional Designer

1:00 PM - 2:00 PM Thursday, March 17

Instructional Design

Agile processes are all the rage due to their ability to create products faster and more efficiently. This means that instructional designers and other learning and development professionals are being challenged to approach their work with speed, flexibility, and accuracy. However, typical design and development processes fail to support this challenge.

In this session, you will learn what it means and doesn’t mean to carry out agile instructional design. You will be provided the direction and insights that learning professionals need to become more agile instructional designers. You will explore the barriers to executing an agile development approach and how to overcome them. You will also look at strategies useful to support implementation of agile instructional design in your organization.

In this session, you will learn:

  • What it means to execute agile instructional design
  • How to define the barriers to implementing an agile approach
  • The strategies that will support the implementation of an agile instructional design approach
  • The direction and insights that learning professionals need to become agile instructional designers

Audience:
Intermediate and advanced designers, developers, and project managers.

Technology discussed in this session:
N/A

Richard Sites

VP-Training & Marketing

Allen Interactions

Richard Sites is responsible for ensuring a positive and rewarding experience for Allen Interactions’ clients. Through the development of success-focused strategies, he provides leadership to instructional designers, developers, project managers, and other Allen team members. Richard has worked with numerous Fortune 500 companies to create high- value experiences and performance-changing, award-winning eLearning. He holds a doctorate of education degree, specializing in curriculum and instruction, and master of education and bachelor of science in business administration degrees.

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LS602 Ten Creative Ideas to Change Your Design Vision

1:00 PM - 2:00 PM Thursday, March 17

Media

eLearning and instructional professionals often have questions surrounding design vision, which is the range of motion of creative design ideas that they can incorporate visually into learning projects. Many find themselves struggling to be more creative and seek to extend their visual approaches to type, images, and composition. For the designer, more methods mean more opportunities to create better visual solutions for learning materials and content-driven courses.

In this session, you will learn 10 useful design ideas that can enhance your design thinking and expand your design vision for better learning and education products. You will learn unique and creative visual design approaches, and the contextual design processing abilities that are part of the critical skillset instructional designers need. You will explore various strategies useful in developing better type, images, and compositions to exploit visual creativity. You will learn to build your conceptual utility belts and will find new ways to enhance your content.

In this session, you will learn:

  • Basic design thinking approaches embedded across design disciplines
  • Contextual design methods to build user-centered content
  • Strategies to use to develop better type, images, and compositions that exploit visual creativity
  • Creative techniques to help boost visual concepts and strategies
  • How to expand your design vision by adding 10 new design techniques

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

John DiMarco

Associate Professor

St. John's University

Dr. John DiMarco is a communication arts professor, author, consultant, and designer. He helps people and organizations with technical, persuasive, and instructional communication. Professor DiMarco teaches both online and classroom courses at St. John’s University in New York City. His latest book, published by Pearson Learning, is titled:Career Power Skills. He is the author of Digital Design for Print and Web: An Introduction to Theory, Principles, and Techniques (Wiley 2010) and Web Portfolio Design and Applications (Idea Group 2006). John is the founder of PortfolioVillage.com and has worked on projects for Canon USA, GSK, Wiley, and St. John’s University.

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LS603 Lean, Mean Creative Machine: Creating Your Rapid eLearning Process

1:00 PM - 2:00 PM Thursday, March 17

Management and Strategy

Your company is growing fast. Your team has expanded way beyond the small, intimate group it once was. Demands are increasing. Development tools are changing. The new people have to be brought up to speed, now. And your industry is heavily regulated, so it has to be right. How do you maintain the independent spirit that made your company successful and still get all the work done?

In this session, you will learn the strategies and tools WestJet’s learning and development team developed to solve this problem. You will learn specific strategies you can take home and implement right away, such as breaking the silos, making time for collaboration, getting it right the first time, strategies to speed up development, leveraging talent, and making the most of all team members.

In this session, you will learn:

  • To identify key ways to increase collaboration with colleagues and clients on eLearning projects
  • To develop key strategies to assist your team in developing high quality eLearning quickly and consistently
  • To identify ways to expand the skillsets of your team members and utilize each member to their fullest capacity
  • How to break down the barriers and silos that have been built up for years

Audience:
Novice designers, project managers, managers, and directors.

Technology discussed in this session:
PowerPoint, Excel, Word, and Articulate Storyline.

Heather Hamilton

Instructional Designer

WestJet

Heather Hamilton, an instructional designer at WestJet, has been helping many companies begin their documentation and learning journeys over the past seven years. Heather has been working with a team at WestJet to develop a rapid eLearning development cycle.

Cindy Daoust

eLearning Advisor

WestJet

Cindy Daoust, an eLearning advisor at WestJet, specializes in process improvement and change management. Cindy has successfully introduced eLearning in several organizations over the past 15 years. Previously, she was active in the Society for Technical Communications in California, where she spoke at local chapters and regional events.

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LS604 The Race to Stay Relevant: Learning in the 21st Century

1:00 PM - 2:00 PM Thursday, March 17

Management and Strategy

Your employees live in a world where the assumption is that new knowledge and information are always instantly accessible. Employees increasingly turn to readily available online and mobile resources, which offer seemingly unlimited sources of reliable information. As a result, many are growing wary of traditional, mandatory corporate learning programs. How should the L&D function continue to grow to ensure learning programs enable employees to thrive in the 21st-century workplace?

In this session, you will learn how the learning and development function should continue to evolve to serve both chronically distracted and overwhelmed employees, and growth-oriented yet budget-constrained organizations. You will see how to design holistic learning programs which can match and surpass the expectations of your learners today. The challenges attendees are likely facing will be addressed, and ideas will be offered for implementing learning and communications programs which have succeeded in connecting with both learner and business audiences.

In this session, you will learn:

  • How to deliver holistic programs that go beyond just courses
  • How to spread awareness and create buy-in around existing and new programs
  • How to effectively and sustainably earn the mindshare of your audience
  • How to use creative storytelling to communicate value and authenticity

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Desktop, mobile, and tablet devices.

Sarah Clarke

Managing Director, Custom & Advisory Services

Intuition

Sarah Clarke is the managing director of custom and advisory services for Intuition. Sarah leads Intuition’s learning solutions and consultancy service in North America where she and her team partner with Intuition’s customers to deliver first-class training solutions. These highly tailored programs give clients the ability to educate through effective learning programs blending eLearning, mLearning, and instructor-led services. With 13 years in the digital-learning industry and with Intuition for eight years, Sarah has developed and delivered Intuition’s signature programs to Intuition’s top customers. Sarah is PRINCE2 qualified and holds a first-class honors BA degree in design for interactive media and a master’s degree in multimedia systems.

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LS605 A Curated Learning Journey: ePortfolios and Open Digital Badges

1:00 PM - 2:00 PM Thursday, March 17

Data and Measurement

Designing open and digital badges for evidence presented in curated learning ePortfolios, endorses and verifies the claims that a learner makes in this digital narrative—these claims are made against badge criteria and standards that have been co-designed by key stakeholders in the learning journey. Dartmouth College designed and developed badging to track the portion of a course that focused on digital scholarship skills where students could receive both a grade and a badge for each assignment, which would earn a progress badge, and completion of an entire training sequence or practice sequence would earn a completion badge.

In this session, you will learn how the University of Notre Dame and Thompson Rivers University are now using ePortfolios and digital badges to allow learners to chart their own pathway through their learning career. You will learn about three case studies that explore badges, and ePortfolios that show evidence for a range of competencies and capabilities through artifacts.

In this session, you will learn:

  • To examine, through case studies, how open and digital badge practice can build and leverage off ePortfolio research
  • To investigate what badge claims look like in evidence-based ePortfolios
  • To share and present the opportunities for open and digital badge researchers and practitioners

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
N/A

Michael Goudzwaard

Lead Instructional Designer

Dartmouth College

Michael Goudzwaard, the lead instructional designer at Dartmouth College in Hanover, New Hampshire, works with learning design teams to build and offer DartmouthX courses. Michael holds a bachelor of arts degree in history from Calvin College and a master of science degree in environmental studies from Antioch University New England. His research interests include evidence-based learning, micro-credentials, and learning pathways. Michael has taught courses in environmental science and statistics and has been involved with offering MOOCs for several years, including as co-instructor for Introduction to Psychology at Keene State College and Introduction to Environmental Science at Dartmouth College.

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LS606 Outsourcing to In-house Video Production

1:00 PM - 2:00 PM Thursday, March 17

Video

Let’s face it. Learning proposals rarely elicit enthusiastic responses from clients, except when the solution includes video. Suddenly, the decision makers are paying attention. But those nods of approval start disappearing when the discussion turns to the cost, timelines, and sustainability of outsourcing video production. So you have two options: get out your wallet, or find a cheaper, faster, more flexible way to produce the videos you need.

In this session, you will learn how to gain buy-in from internal stakeholders by saving time and money without compromising quality. You will learn the process of moving from a complete dependence on outside resources to producing videos cheaper, faster, and just as good. You’ll be shown how to do the same. Additionally, you’ll leave with a road map to gain buy-in, a sample business plan you can customize, a list of equipment to get you started, and an end-to-end guide to get you from writing your script to writing your acceptance speech.

In this session, you will learn:

  • How to sell the idea of producing videos internally
  • How to customize the business plan template based on your needs
  • The required video production skills and how they can be developed
  • What equipment is required to get started and what you will need later
  • How to work with clients to write scripts
  • The best practices to keep your video shoot running smoothly

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Word, PowerPoint, DSLR cameras, LED lighting, Adobe Premiere, Adobe After Effects, and Articulate Storyline 2.

James Phillips

Manager, Learning Solutions

Canadian Tire

James Phillips, manager of learning solutions at Canadian Tire, drives business results by creating effective and sustainable workplace learning solutions. His role is to equip frontline staff with the skills, knowledge, and confidence that will enable them to meet the needs of customers.

Adam Ross

Lead Learning Solution Consultant

Canadian Tire

Adam Ross, the lead learning solution consultant at Canadian Tire, has been in the training and development field for almost 10 years. Ross has led the development and deployment of learning solutions to support massive system implementations impacting 20,000 staff members across almost 500 retail locations. He has extensive experience in the design and development of comprehensive eLearning solutions and has recently led the creation of an internal video production team. Ross is currently leading a team to develop Canadian Tire’s mobile learning strategy.

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LS607 Analytics: What You Want to Know

1:00 PM - 2:00 PM Thursday, March 17

Data and Measurement

How do you know if the money spent on training and development is worth it? One of the ways find out is by using analytics to assess who is using content: where, when, and how. Deciphering the ways to analyze a program’s effectiveness can be confusing. There is a lot of talk about big data, but what does it all mean? And just because there is a lot of data, does that really make any of it valuable?

In this session, xAPI and Google Analytics will be compared to learn about your users. Using real-world examples, you’ll see what data is available and how to find it. You’ll learn why some data is more valuable than others, and why big data isn’t always good data. Lastly, you’ll look at how all the data points come together to really bring into view a clear image of who your users are.

In this session, you will learn:

  • The basics of Google Analytics and xAPI data reporting
  • The analytic process
  • To evaluate what you really need to learn about your users
  • The pros and cons of using xAPI or Google Analytics to track user events

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Google Analytics, the xAPI, JavaScript, and HTML5.

Anthony Altieri

President and Founder

Omnes Solutions

Anthony Altieri is the president and founder of Omnes Solutions and a content subject matter expert. Anthony has worked on implementation teams for two public-facing LMSs for one of the most recognized non-profit organizations in all stages of the process. He currently manages over 100 hours of content viewed by students all over the globe. Anthony has lectured to audiences ranging from kindergarten students to medical professionals to corporate IT departments on topics ranging from the spread of HIV to network security to protecting your personal information.

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LS608 Research Says: Current Research to Inform Practice

1:00 PM - 2:00 PM Thursday, March 17

Blended

During design and development SMEs, stakeholders sometimes suggest ideas or practices that are antithetical to good instructional design. For example, a designer might have a stakeholder who believes it’s best to simply film a daylong stand-up training session and deliver it as one video. In this case, like so many others, it’s helpful for the designer to identify research findings to help them understand why learning should be designed differently.

In this session, you will learn the most current research regarding multimedia, visual design/usability, and assessment in eLearning. Framed as a story, this session will use scenarios in which research is used to make design decisions, and attendees will receive a list of places to look for current research to inform eLearning practices. You will receive a list of current research findings and assessments and be able to identify how and where research is best cited for a SME, and how to apply findings to your design and development process.

In this session, you will learn:

  • To cite research in three areas: multimedia, visual design/usability, and assessment
  • To successfully use research to make data-driven decisions for design and development
  • To find sources of eLearning research
  • To conduct a research-based discussion with SMEs

Audience:
Novice and intermediate developers, and managers.

Technology discussed in this session:
N/A

Stevie Rocco

Assistant Director for Learning Design, College of Earth and Mineral Sciences

Penn State University

Stevie Rocco is assistant director for learning design at the College of Earth and Mineral Sciences at Penn State University. Stevie has more than a decade of experience working with faculty to create and manage online learning. At Penn State, her team produces and uses tools and technologies that create quality online course experiences. In addition, Stevie consults on a wide variety of topics, including faculty development for online teaching, accessibility, usability, open source and free tools, and social media. Stevie holds a BS degree in secondary education and an MEd degree in adult education.

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LS609 Online Learning Is Fun Again!

1:00 PM - 2:00 PM Thursday, March 17

Social

Despite its growing popularity, online facilitation remains a mystery to many faculty and workplace learning professionals. Often restricted by learning management system platforms, online facilitators feel constrained when designing, developing, and delivering high-impact, high-engagement learning events.

In this session, you will learn how to be more creative in an online environment. You will hear the story of how students in a graduate course on social learning walked away from a university’s learning management system and distributed their learning across multiple social media sites such as Facebook, Twitter, Google, Padlet, NetVibes, YouTube, Pinterest, and over 20 more locations. The students had a dynamic and learning-rich semester, earning the hashtag, #LearningIsFunAgain. You will explore how to get the best out of facilitated instruction and community-based learning in one flexible model of instruction that can be easily adopted in higher education and workplace learning classrooms alike.

In this session, you will learn:

  • How facilitated instruction can occur outside of a learning management system
  • How to incorporate social media tools into your instructor-led course design
  • How to empower learners to own their own learning
  • How to develop and sustain the four primary relationships in a learner-centered classroom

Audience:
Novice and intermediate designers.

Technology discussed in this session:
Facebook Groups, Twitter lists, hashtags, TweetDeck, Google sites, YouTube, Pinterest, Skype, Google Hangouts, Netvibes, WordPress, SlideShare, Evernote, BrainShark, bubbl.us, Padlet, Realtime, Board, Jing, and iTunes.

Jeannette Campos

Adjunct Faculty

University of Maryland, Baltimore County

Jeannette Campos, adjunct faculty at the University of Maryland, Baltimore County, has provided consultative services in the design, development, and delivery of creative learning solutions to clients in the government, nonprofit, academic, and commercial markets. She holds a master of arts degree in instructional systems designs from the University of Maryland, Baltimore County. She has also served as adjunct faculty at the National Labor College and the Community College System of New Hampshire.

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LS610 Performance Support: Shifting Our Focus to the Point of Work

1:00 PM - 2:00 PM Thursday, March 17

Management and Strategy

Performance orientation and discovery efforts should be a priority before making any decisions about what kind of training should be developed, if any, and how to design, develop, and deliver training using embedded performance support assets.

In this session, you will learn how to help your organization understand what the journey toward adoption of the performance support discipline will require. You will learn how the shift entails moving beyond the traditional training paradigm and adopting an intentional focus on performance. You will learn what it means to treat your organization/enterprise like a dynamic learning and performance ecosystem, and how looking through a performance lens changes the rules of engagement when it comes down to an ultimate goal of sustaining workforce performance solutions.

In this session, you will learn:

  • To change the conversation with your stakeholders requesting training
  • The significance of Gottfredson’s Five Moments of Need
  • To explain the value of using “extended blend” in an intentional, agile design methodology
  • To expand your discovery efforts to include attributes of the “point of work”
  • To identify the advantages of using single-source documentation

Audience:
Intermediate designers and project managers, managers, and directors.

Gary Wise

Workforce Performance Strategist

Human Performance Outfitters

Gary Wise is a workforce performance strategist for Human Performance Outfitters. Gary, who has deep roots in performance consulting, has been radicalized by the convergence of learning with work. He promotes a message of disruptive innovation and shows marginal respect for long-held paradigms that limit learners to knowledge transfer and then ignore performers at the point of work where they face critical moments of need. He is a graduate of the University of Georgia’s Terry College of Business.

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LS611 B.Y.O.L.: Tips and Tricks for Creating Stunning Responsive Courses with Captivate

1:00 PM - 3:30 PM Thursday, March 17

Tools

In today’s device-rich world, it’s absolutely essential to make your eLearning courses available on all types of devices, irrespective of their varying screen sizes, in the best possible manner. Creating responsive courses helps you achieve this goal and helps meet learners where they are.

In this session, you will learn how to create responsive eLearning courses with ease using Adobe Captivate. You will also learn about the best practices to tweak content for a specific device and use the in-product preview to see how the course will appear on various screens. Learn to publish the course as a single project and automatically deliver the most appropriate experience for the learner’s device. Ultimately, this session will provide you the tips and tricks to create a responsive course with minimum effort and maximum impact.

In this session, you will learn:

  • About basic steps to create responsive courses
  • The best practices to determine the size and position of objects
  • The best practices to preview and publish responsive courses
  • The best practices to create responsive interaction

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Captivate.

Participant technology requirements:
The latest version of Adobe Captivate.

Pooja Jaisingh

Senior eLearning Evangelist

Adobe Systems

Pooja Jaisingh, a senior eLearning evangelist at Adobe Systems, has worked for more than 12 years as a teacher trainer, eLearning instructional designer, and eLearning evangelist for Adobe Systems. In all her roles, Pooja promotes eLearning as a mode of delivery and she has created a host of eLearning courses. In her current role, she conducts numerous seminars and workshops, educating folks about the features of Adobe Systems’ eLearning products. Pooja holds a master’s degree in education and economics and a doctorate in educational technology.

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LS612 B.Y.O.L.: Your Teaching Is Getting in the Way of My Learning

1:00 PM - 3:30 PM Thursday, March 17

Instructional Design

Many speakers have aptly discussed the need for experiential, problem-based learning. These talks leave educators, consultants, and designers excited and motivated for change. But still, they are left wondering what makes experiential learning successful? And, even more, they don’t know how to effectively use technology when implementing experiential learning.

In this session, the experiential learning process will be modeled by presenting a problem to the group. The session will build curiosity, engagement, and skills that you can use again in your own training environments. You will look at questions, including how you can identify the behaviors that learners need to learn and how you can create an experience that will effectively ensure the learners can perform. You’ll learn four guiding principles to ensure that learning does happen. You will walk away with a course outline for a topic that uses experiential, problem-based learning.

In this session, you will learn:

  • How to use essential questions as a foundation for learning
  • Key principals to designing experiential learning
  • How creativity fits into the experiential opportunity
  • How to complete a design task for an experiential learning session
  • How technology supports experiential learning

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Learning portals, corporate MOOCs, and mobile approaches.

Sarah Thompson

Director, Learning Services

Xerox Learning Services

Sarah Thompson is the director of learning services for Xerox Learning Services. Sarah is a practitioner with more than 20 years of experience, helping companies plan, design, and implement strategic learning initiatives. With a background in technology and a focus on education, her key experience includes designing and developing innovative learning solutions, including virtual, micro-content, mobile, and online portals. In 2008, Chief Learning Officer Magazine gave Sarah their Gold Learning in Practice Award for Excellence in Content.

Ronnie Ashline

Senior Learning Consultant

Xerox Learning Services

Ronnie Ashline, a senior learning consultant for Xerox Learning Services, has over 15 years of experience in creating learning experiences. Ronnie consults, designs, and builds for schools and organizations.

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ECO713 Purpose-driven L&D: Gaining Buy-in to Lead Change

2:30 PM - 3:30 PM Thursday, March 17

Ecosystem - Processes

Many learning and development (L&D) organizations today are well positioned to enable executives within their enterprise to drive change—rapidly capitalizing on emerging changes in technology, process, and skill. However, not all executives outside of L&D view it as an essential, foundational partner. In fact, according to a recent survey of senior learning professionals conducted by the Human Capital Institute, a great challenge facing CLOs today is gaining executive buy-in and overcoming the view of L&D as a cost center.

In this session you will gain practical tips, guidance, and job aids to help learning leaders find their purpose and communicate it to stakeholders in a way that gains support and enhances their value. You will learn how to establish a compelling vision, quantify your value to the business strategy, and fully engage all stakeholders to strengthen their impact. Finally, you will learn how you can motivate global participation, show a pattern of value, and demonstrate results that can positively affect the bottom line.

In this session, you will learn:

  • How to gain buy-in from stakeholders, including key executives
  • How to inspire and mobilize global participation
  • How to establish and demonstrate a pattern of value delivery
  • How to leverage data and analytics to define your value trajectory
  • How to measure the value of learning to the business
  • How to create a communications plan in support of learning initiatives

Audience:
Project managers, directors, and senior leaders.

Technology discussed in this session:
N/A

Elizabeth Woodward

Senior Learning Program Manager

Computer Generated Solutions

Elizabeth Woodward is a senior learning program manager with Computer Generated Solutions. She has worked in the areas of learning, collaboration, process improvement, and technology innovation in higher education and high-tech industries for more than 20 years. Her transformation experience includes managing change impacting tens of thousands of employees, executives, business partners, and stakeholders working for global Fortunate 500 companies with a presence on every continent except Antarctica. Elizabeth authored a book on agile methods, is an inventor with more than 20 patents filed, and is member of the board of directors for a nonprofit focused on STEM education for K-12.

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ECO715 Supporting Adaptive Learning Ecosystems Using the xAPI

2:30 PM - 3:30 PM Thursday, March 17

Ecosystem - Technology

The Experience API and emerging technologies afford organizations the opportunity to create adaptive learning ecosystems of functionality to support learners. Designing learning ecosystems and adaptive systems requires a shift in design approaches. While the Experience API can provide common tracking similar to SCORM for a learning management system, it really extends the ability to collect data with value between systems. This intersystem data value, combined with new design approaches, unlocks a number of use cases.

In this session, you will explore design approaches and models for ecosystems and adaptive systems. Key use cases will be defined and explored in detail. Additionally, you will learn about a case study that shows measurable efficiency of adaptive learning. You will learn about open-source technologies in a reference-adaptive learning ecosystem to enable exploration of practical examples. Finally, you will explore data that shows efficiency of adaptation in both individual and group settings.

In this session, you will learn:

  • Design approaches for ecosystems using the xAPI
  • The fundamental use cases that can be produced in an adaptive learning ecosystem
  • Approaches to define value in learning ecosystems
  • Open-source example tools and technologies you can use for your own ecosystem pilots

Audience:
Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
N/A

Michael Hruska

President/CEO

Problem Solutions

Michael Hruska is a technologist and entrepreneur with experiences spanning across standards, emerging technologies, learning, and science. A former researcher at the National Institute of Standards and Technology in Gaithersburg, MD, he is currently the president/CEO of Problem Solutions providing learning technology solutions to government, commercial, and nonprofit organizations.

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LS701 Beyond the Event: Journeys to Demonstrated Knowledge

2:30 PM - 3:30 PM Thursday, March 17

Blended

It’s a daunting challenge to transition from individual contributor to frontline leader; a challenge that requires new leaders to develop what can be a bewildering variety of new skills. To succeed, new leaders must practice those skills on the job, but few actually do. As a result, many leadership development programs focus on providing great training events only.

In this session, you will learn about a framework for developing frontline leaders that puts demonstrated proficiency first. You’ll learn how new leaders collaborate with their managers to work through journeys. You will learn how within each journey, a behavioral assessment is used to gauge their capability and about the move to training with a real focus on practice on the job. You will see how a series of short and structured moments of truth with managers are used to successfully review practices and progress. This session will provide you with an insightful overview of how to develop an engaging learner journey for proficiency in leadership development.

In this session, you will learn:

  • How to identify the pressures that drive leadership development programs to be organized around events
  • How to identify the shortcomings of an event-based model
  • How to develop a journey-based model
  • The roles and responsibilities required to execute a successful journey-based model
  • How technology can enable organizations to manage the complexity of journeys

Audience:
Intermediate and advanced designers, managers, and directors.

Technology discussed in this session:
N/A

Chip Cleary

VP of Solutions & Consulting

Kineo

Chip Cleary, vice president of Solutions & Consulting at Kineo, has over 20 years of experience. Chip has helped many organizations improve their approaches to learning. His professional background includes consulting with Boston Consulting Group, Institute for the Learning Sciences at Northwestern University, Cognitive Arts, and NIIT. Chip holds a bachelor of science degree from Yale University, a master’s degree in business administration from the University of Chicago, and a PhD from Northwestern University.

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LS702 Lessons Learned on Developing a Gamified Learning Platform

2:30 PM - 3:30 PM Thursday, March 17

Games and Gamification

Over the last decade, there has been an industry-wide emphasis on developing learning objects with embedded gamification elements. However, taking the concept of gamification past the singular learning objects to the more global, overall learner experience is more of a rarity.

In this session, you will be shown the specifics of one company’s journey and lessons learned so that you can take those practices to your own company. You will explore the realities and challenges faced when designing and developing a gamified open-learning platform. This session will focus on the learner experience design process with specific emphasis on the engagement model, learning space and journey, and game economy. You will learn how issues were solved relating to employee goals and ambitions, the learner lifecycle and engagement loops, learner motivation and emotional engagement, as well as establishing criterion and conditions that set a solid foundation for the game economy.

In this session, you will learn:

  • The definition of gamification
  • How to plan for the learner lifecycle
  • How to incorporate Barte’s player types into your game mechanics
  • How to set up a game economy
  • The elements to consider in the learner experience design process
  • The best practices for the learning space and how to outline the learner journey
  • How to support the learner’s sense of autonomy and mastery
  • How to evolve your system to add new functionality and to stay relevant

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Examples of a gamified platform.

Kami Hanson

Sr. Manager Learning Program Office

Sears Holdings Corporation

Kami Hanson is the Sr. Manager Learning Program Office at Sears Holdings Corporation. She is responsible for implementing processes around the design, development, and quality review of all learning products. Kami brings a broad knowledge base on adult learning theory and curriculum design, as well as innovative practices leveraging virtual systems, game-based learning, and social media to her role. She has been in the field of instructional design for 15 years, having worked in academia, the financial industry, and retail. Kami holds a doctorate in instructional technology and learning sciences from Utah State University in 2010.

Barbara Babcock

Manager, MSO Learning Operations

Sears Holdings Corporation

Barbara Babcock, the manager of MSO learning operations for Sears Holding Corporation, is a curriculum developer and instructional technology leader with over 15 years’ experience building eLearning, video, and mobile learning solutions. She has developed and implemented learning initiatives scalable to a global level, including a self-directed new hire onboarding program, a virtual conference, a talent development strategic initiative, and multimedia on-demand performance support. Barbara’s professional background includes L&D leadership roles in the corporate, academic, and nonprofit sectors. Barbara holds an MA in educational technology leadership and a BA in economics.

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LS703 The xAPI: What Does an Instructional Designer Need to Know?

2:30 PM - 3:30 PM Thursday, March 17

Data and Measurement

As adoption of the xAPI begins to take hold, the convergence of working and learning offers instructional designers the opportunity and the challenge to do more than ever before. The xAPI allows for more robust and interesting tracking of the learning process, including learning that happens outside the LMS and on the job. As an instructional designer, are you ready to step up to this challenge?

In this session, you’ll get a brief introduction to xAPI and what’s new about it from the instructional design side. You’ll also learn about three key areas that impact instructional design: identifying learning data needs, data sources, and meaningful visualizations that answer organizational and L&D questions; making choices about infrastructure—how and when to work with your LMS, your LRS or both; and models for taking advantage of the xAPI across a variety of learning vectors—formal and informal, social and private, formative and summative, and  predictable and variable.

In this session, you will learn:

  • How to identify new challenges in work as an instructional designer
  • How to describe the impact that xAPI can have on an organization’s learning and performance strategies
  • How to identify data needs and likely sources within an organization to meet them
  • How to choose one or more first projects that leverage the xAPI’s capabilities beyond what’s available in SCORM today

Audience:
Intermediate and advanced designers, developers, project managers, and managers.

Technology discussed in this session:
The xAPI.

Megan Torrance

CEO—Chief Energy Officer

TorranceLearning

Megan Torrance is the chief energy officer of TorranceLearning, an eLearning design and development firm. She has spent over two decades knee-deep in projects involving change management, instructional design, consulting, and systems deployment. Megan thrives on design excellence and elegant project management. She and the TorranceLearning team have developed the LLAMA project management approach, blending Agile with excellent instructional design techniques. TorranceLearning projects have won IELA and Brandon Hall awards, as well as the 2014 xAPI Hyperdrive contest at DevLearn.

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LS704 Designing for Performance: Nine Critical Elements

2:30 PM - 3:30 PM Thursday, March 17

Instructional Design

In early 2014, Jane Bozarth’s husband was diagnosed with a large tumor perched atop his brain stem like a golf ball on a tee. The story of his surgery and recovery—“Performance Matters,” which appeared in The eLearning Guild’s Learning Solutions Magazine—became the most popular piece she’s ever published. This session will explore the story, its associated observations, and issues learned throughout relevant to L&D.

In this session, you will learn, from practical examples, the importance of human-centered design and systems design. You will learn how to address performance at the moments of learning need and the important ties between learning-practice-performance. The best L&D practitioners recognize that the performer is an actor in a system and the future L&D practitioner must design beyond the past limitations of the standalone course.

In this session, you will learn:

  • The significance of human-centered design for both learning and performance
  • How thoughtful and intentional design considers the interaction of all elements in a system (putting the S back in ISD)
  • To consider the moment of learning need(s) when designing for learning and extended performance support
  • Why designing beyond a discrete learning event will be a critical skill for L&D practitioners

Audience:
Novice to advanced designers and managers.

Technology discussed in this session:
N/A

Jane Bozarth

eLearning Coordinator

State of North Carolina

Jane Bozarth is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. As leader of the State of North Carolina’s award-winning eLearning program, Jane specializes in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

Jeannette Campos

Adjunct Faculty

University of Maryland, Baltimore County

Jeannette Campos, adjunct faculty at the University of Maryland, Baltimore County, has provided consultative services in the design, development, and delivery of creative learning solutions to clients in the government, nonprofit, academic, and commercial markets. She holds a master of arts degree in instructional systems designs from the University of Maryland, Baltimore County. She has also served as adjunct faculty at the National Labor College and the Community College System of New Hampshire.

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LS705 SMEs: From Smackdown to Nirvana

2:30 PM - 3:30 PM Thursday, March 17

Management and Strategy

Subject matter experts (SMEs) are the lifeline of work for instructional designers, trainers, and facilitators of learning. SMEs bring the content to life and provide both relevance and context. However, it can often seem like you and your SME are speaking two different languages, causing the instructional design process and, more importantly, communication to break down. How can you work better with and coach SMEs through your design and development processes to better ensure a positive working relationship and, most importantly, a successful learning initiative?

In this session, you will learn methods for improving communication between you and your SMEs and ways to change up the questions you ask to improve the responses you receive. You will explore how to employ a coaching framework with SMEs and the importance of speaking their language—losing the instructional design lingo and jargon you’ve become accustomed to. You will find this session interesting and entertaining as you explore the various types of SMEs you’ll encounter.

In this session, you will learn:

  • Methods for improving communication between you and your SMEs
  • Possible ways to change up the questions you ask the SMEs to respond to
  • A coaching language and framework
  • How to replace instructional design lingo and jargon for improved clarity

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Dawn Mahoney

Owner and Principal

Learning In The White Space

Dawn Mahoney is owner and principal for Learning In The White Space. Dawn works with teams on better communication, coaching, feedback, associate onboarding, and staying compliant and safe at work. Prior to that, she spent six years training customer sales and service for Pleasant Company, now a division of Mattel. She has more than 10 years of client-level training on mainframes and software used in credit and debit card program operation. Dawn also has experience managing risk, portfolio development, and customer service. In 2006, she and her fellow “pilot pioneers” were awarded ASTD’s CPLP designation in the design AOE.

Andrea May

VP Instructional Design Services

Dashe & Thomson

Andrea May is the vice president of instructional design services for Dashe & Thomson. Andrea has 18 years of experience consulting, designing, developing, and delivering customized training programs for large organizations. Her early career was spent leading documentation and training efforts for organizations such as General Mills, Thomson Reuters, and Saudi Aramco as they implemented SAP at US locations and abroad. Since 2009, Andrea has designed and managed the development of national certified employee training programs for the propane industry. She also holds a master of fine arts degree in directing from the University of California, Irvine.

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LS706 Audio Post-production Made Easy and Cheap

2:30 PM - 3:30 PM Thursday, March 17

Media

Have you ever wished you could wave a magic wand to make your narrated voice work sound clean and crisp? Well, there is no magic wand, but a digital audio workstation (DAW) comes close. Broadcast professionals spend hundreds if not thousands of dollars creating their ideal audio post-production environment, but with careful planning you won’t need to spend a penny.

In this session, you will discover techniques and technologies which will enable you to create clean, authoritative, professional-grade audio for online presentations with a minimal impact on your budget. You will learn about digital audio techniques such as basic editing, compression, de-essing, gating, noise removal, and normalization—all using robust digital editing software you can get for free or as part of a software bundle. You will see how easy it is to import your professional-sounding audio files directly into your authoring software, with a small price tag to make your manager smile.

In this session, you will learn:

  • How to acquire DAW (digital audio workstation) software with robust features for little or no cost
  • How a DAW can be used to minimize or eliminate background noise (even including the barking dog down the street)
  • How a DAW can be used to move or remove sounds at the phrase, word, and phoneme levels
  • How a DAW can be used to emphasize or deemphasize frequencies in your voice, resulting in a bold, professional sound
  • The next steps and resources on learning, practicing, and perfecting these skills

Audience:
Intermediate designers, developers, and project managers.

Technology discussed in this session:
Adobe Audition and Audacity.

Kevin Lange

Learning Design Specialist

American Express Travel & Lifestyle Services

Kevin Lange is a learning design specialist with American Express Travel & Lifestyle Services. Since 2005 Kevin has worked within the training and learning industry as an instructional designer, learning design specialist, and technical training specialist for Fortune 100 and Global 500 companies such as American Express and SONY. Previously, Kevin worked within the broadcast industry for more than eight years in various roles as an announcer, copywriter, production director, and news director. He holds bachelor degrees in radio-television and speech communication from Southern Illinois University and an MBA degree from Indiana State University.

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LS707 The Anatomy of a Video-based Simulation

2:30 PM - 3:30 PM Thursday, March 17

Video

Video has long since been a medium that evokes emotion and sells products through dynamic storytelling. In the past, however, it has been a passive medium. Fortunately, new knowledge and advancements make it possible to create more interactive video outputs.

In this session, you will learn how video can be leveraged in eLearning and mLearning simulations effectively to teach a skill or change a behavior. You will view examples of how video is used to demonstrate and simulate a task or behavior. You will learn tips and techniques that experts use when designing, producing, and developing video simulations for eLearning and mLearning courses. You will learn about practical tools you can use in the design and development of video-based simulations in your next training project.

In this session, you will learn:

  • How video simulations can teach a skill or change behavior
  • How to plan for video simulations in your training project
  • How to design video simulations efficiently
  • What tools can be used to produce video
  • What tools can be used to add video simulations into your eLearning or mLearning course

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Storyboarding tools like Microsoft Word, PowerPoint, and Branchtrack. Development tools like Captivate and Storyline.

Dan Keckan

VP, eLearning and Instructional Design

Cinecraft Productions

Dan Keckan is the vice president of eLearning and instructional design at Cinecraft Productions. He works with Fortune 1000 companies to help tell their stories using motion. He is instrumental in designing and developing custom eLearning courses, videos, simulations, and games. Dan provides thought leadership that results in changing behaviors and attaining measurable results. His expertise is matching the appropriate modality to the actual skill or behavior to simulate a real-life experience. Most recently, Dan helped design Ace Hardware’s Helpful 101 curriculum, which was awarded a bronze Brandon Hall Award.

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LS708 Delivering to the Developing World: A Producer’s Lessons Learned

2:30 PM - 3:30 PM Thursday, March 17

Virtual Classroom

Producing virtual sessions can be a technical challenge, especially when some participants are located in areas with low or sporadic Internet connections, either domestically or around the globe. Virtual learning professionals located in such environments require effective, simple, on-time support: before, during, and after training deliveries.

In this session, you will learn from the delivery of over 50 virtual sessions (primarily on Adobe Connect and WebEx) where the majority of participants were connecting in from outside North America and Western Europe. You will learn best practices in how technical producers, curriculum designers, and project managers worked together to prepare, mitigate, and resolve many issues experienced by low-bandwidth users. This session will also invite you to collaborate with your peers and brainstorm solutions to some of their most pressing technical challenges. While specifically geared to those that work with clients located in multiple countries, the best practices can also be useful to create seamless virtual experiences for any type of virtual delivery.

In this session, you will learn:

  • How to identify typical technical challenges experienced by users in low-bandwidth areas
  • How to prepare for and mitigate technical disruptions
  • Effective questions to ask your client that can contribute to a more user-friendly design
  • On-time producing tips to keep users engaged despite technical interruptions

Audience:
Novice and intermediate designers, project managers, and managers.

Technology discussed in this session:
Adobe Connect, WebEx, LMS software such as Moodle, Skype, and mobile devices.

Nina Talley

Instructional Technology Specialist

EnCompass

Nina Talley, an instructional technology specialist for EnCompass, provides targeted technological support for learning and development programs. Specifically, she acts as the lead producer for companywide virtual instructor led trainings (VILT) and manages a global team of consultants to provide technical support for nearly 40 VILT deliveries a year. Nina has over 10 years of experience working with international clients and has designed a producer training program with special emphasis on connecting participants from the developing world. Her technical solutions have contributed to hundreds of participants, some in extremely low-bandwidth areas, enjoying highly interactive virtual learning experiences.

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LS709 Secrets to Powerful Instructional Feedback

2:30 PM - 3:30 PM Thursday, March 17

Instructional Design

Feedback not only serves to inform learners completing eLearning modules, but it can also motivate or demotivate if not properly constructed. How feedback is targeted, displayed, and conveyed can greatly impact any eLearning course’s success. Are you doing all you can to provide your learners the insights and information they need to learn all they can?

In this session, you will explore how feedback in eLearning interactions is vital for high-impact communication with the learner. You will learn several simple, yet powerful, guidelines to replace useless feedback messages (e.g., “No, try again”) with engaging instructional feedback. You will leave this session empowered to apply these principles to impact your own eLearning designs. You will be able to use intrinsic and extrinsic feedback appropriately in eLearning designs, understand how feedback should be a primary repository of content in interactions, and combine immediate feedback with delayed judgment to increase learner motivation.

In this session, you will learn:

  • How to use intrinsic and extrinsic feedback appropriately in eLearning designs
  • How feedback should be a primary repository of content in interactions
  • How to combine immediate feedback with delayed judgment to increase learner motivation
  • How to apply various principles to your eLearning designs

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Ethan Edwards

Chief Instructional Strategist

Allen Interactions

Ethan Edwards draws on more than 30 years of industry experience as an eLearning instructional designer and developer. He is responsible for the delivery of the internal and external training and communications that reflect Allen Interactions’ unique perspective on designing and developing meaningful and memorable eLearning programs. Ethan teaches multiple courses for Guild Academy, and is the primary instructor for ATD’s eLearning Instructional Design Certificate Program. In addition, he is an internationally recognized speaker on instructional design and eLearning.

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LS710 Using Mobile Devices to Create Design Assets

2:30 PM - 3:30 PM Thursday, March 17

Mobile

Including media in the training you create can be a fantastic way to make your content easier to understand and remember. But you don’t always have the time and budget to hire someone to create these design assets for you, and sometimes stock media just won’t cut it. There is another option, however: creating media yourself, as you likely already have with two tools that can help you out—your smartphone and tablet. By knowing more about the apps and tools that can help you create some of the media needed, and using a device you already own, you can be more efficient and keep project budgets down.

In this session, you’ll explore apps that can help you build animated videos in under an hour, create comics without needing to draw, quickly record your own podcasts, and make people who think they can’t draw look like competent artists. You’ll also learn about the physical tools that can push your mobile devices even further.

In this session, you will learn:

  • How to recognize situations where media created in an app can work for a project
  • What apps you can use to easily create images, video, audio recording, and more
  • What basic media design skills you’ll want to develop to push these apps even further
  • What physical tools, such as styluses and stand clips, can help improve the content you create on mobile devices

Audience:
Novice designers.

Technology discussed in this session:
Adobe Voice, Tayasui Sketches, Comic Life, and Paper. Physical tools that can be used with these apps, such as the Jot Pro, and Pencil by Fifty Three.

Bianca Woods

Sr. Manager of Programming

The eLearning Guild

Bianca Woods is a senior manager of programming for The eLearning Guild. With degrees in both art education and education media design and technology, she focuses on creating practical learning experiences that take advantage of the clarity and immersiveness that technology and good design can offer. Bianca has years of experience in education, including designing in-class courses, eBooks, eLearning, videos, and other media for BMO Financial Group; creating interprofessional collaboration content for Training Pirates; and working as a classroom teacher.

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ECO813 Choosing an LMS—Tips, Tricks, and Traps

4:00 PM - 5:00 PM Thursday, March 17

Ecosystem - Technology

Choosing an LMS can be wrought with peril. There are many decisions that go into selecting the system that provides the best fit for your company, and there seem to be no end of things waiting to trip you up on your path to your new system. But if you know what to look for, you can avoid the hazards!

In this session, you’ll learn all the places where you can go wrong in your selection process. From knowing what types of systems are available to knowing the difference between good and bad requirements, we’ll walk through some of the larger mistakes that can get made and how to navigate around them. At the end of the session, you’ll have a better idea of what the LMS vendors need so you can help them help you!

In this session, you will learn:

  • How to tell a good requirement from a bad one
  • How to tell the difference between a problem with the LMS and a problem with your process
  • Why you may want to bring in a consultant, and what consultant you may need
  • If an LMS even the right decision for your situation

Audience:
Novice and intermediate designers, developers, managers, and directors.

Technology discussed in this session:
Learning management systems.

Anthony Altieri

President and Founder

Omnes Solutions

Anthony Altieri is the president and founder of Omnes Solutions and a content subject matter expert. Anthony has worked on implementation teams for two public-facing LMSs for one of the most recognized non-profit organizations in all stages of the process. He currently manages over 100 hours of content viewed by students all over the globe. Anthony has lectured to audiences ranging from kindergarten students to medical professionals to corporate IT departments on topics ranging from the spread of HIV to network security to protecting your personal information.

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ECO814 Creating a Bridge Across the Learning Ecosystem

4:00 PM - 5:00 PM Thursday, March 17

Ecosystem - Technology

Your learning ecosystem already exists in the resources scattered across your intranet and beyond, but your learners don’t know how to find them. When they are able to access this wealth of information, they are often overwhelmed, leaving the resources underutilized and the employees frustrated and still unable to meet their performance improvement needs. Many organizations have platforms such as an LMS and the content that they want to highlight, but they lack middleware and associated processes to connect the dots.

In this case study session, you will learn how Nielsen addressed the issue by building a dynamic portal—with the help of Sealworks Interactive—that solves the two problems of finding learning resources and being directed to learning opportunities. You will see how the portal solution leverages the LMS and the tacit knowledge of content owners to create an environment where learners can get to what they need fast.

In this session, you will learn:

  • How to integrate a portal with other systems: LMS, ESN, TMS, and DMS
  • How to integrate a portal with third party content providers
  • How to maximize searching
  • How to create learning paths
  • How to measure the success of a portal

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
Python on the Django platform.

Participant technology requirements:
N/A

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 23 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

Trish Ward

Learning Technology Lead

Nielsen

Trish Ward is the learning technology lead at Nielsen. Trish strives to incorporate streamlined access, ease of use, and social channels to maximize engagement, interaction, and retention. She has over 20 years of training experience, ranging from conducting individual hands-on software training to leading large groups through multi-day sessions, in-person, at user conferences and online. Part of Nielsen’s learning teams since the early 2000s, she has trained clients, collaborated on multiple LMS upgrades for both internal and external user communities, and helped create and continues to manage Nielsen’s global learning ecosystem. Trisha holds a BA in communications from University of the Pacific.

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ECO815 L&D Credentials: A Jack of All Trades or Master’s of Instructional Design?

4:00 PM - 5:00 PM Thursday, March 17

Ecosystem - People

The struggle of managers to identify the best candidates for the roles within their learning and development (L&D) ecosystem is always an issue, as is cultivating the development of valuable skills and knowledge within the existing ecosystem. The problem can be addressed by detailing the capabilities and competencies that are of the most value and importance in the L&D ecosystem, given the range of experience, degrees (formal education), and certifications available for professional development within the industry.

In this session, you will learn a new perspective on evaluating candidates. In addition, you will learn about helping current professionals within the L&D ecosystem determine the best fit and desire for ongoing professional development. You’ll explore the value of one master’s degree program compared to another, and which professional certifications offer the most value to your team.

In this session, you will learn:

  • How professionals with varying levels of formal education add value and strengthen the overall L&D ecosystem
  • How different master’s programs are structured from a curriculum and development perspective
  • About the relative value of different professional certifications
  • About opportunities to develop the skills and education of your existing team

Audience:
Intermediate and advanced managers and directors.

Technology discussed in this session:
N/A

Chad Lowry

Customer Education Manager

Morningstar

Chad Lowry, customer education manager for Morningstar, has worked in the learning and development field for almost 20 years as a technical writer, instructional designer, eLearning developer, and manager. He recently completed his master’s degree in learning design and technology from Purdue University.

Sarah Crago

Instructional Designer

Arizona State University

Sarah Crago is an instructional designer at Arizona State University’s Walton Sustainability Solutions Initiatives. While her background includes roles in educational publishing, teaching, and online course development, her current position allows her to design and deliver integrated, applied sustainability education to a wide variety of adult audiences. Sarah holds an MSEd degree in learning design and technology from Purdue University.

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LS802 Integrating Performance Support and Instructional Design

4:00 PM - 5:00 PM Thursday, March 17

Performance Support

There’s lots of talk about replacing training with performance support, and in many cases, it’s a great idea. But what about the times when you need both? How do you incorporate performance support within a training context? How do you use instructional design to get the best of both worlds, and why should you do it? Ideally, your clients should be clamoring for performance support. But in reality, if an independent strategy can’t get traction, perhaps it’s time for a more unified approach.

In this session, you’ll explore the rationale and key approaches to improve performance support adoption through a more cohesive instructional design framework. You’ll learn about key instructional design principles for incorporating performance support into training and various scenarios for using training to support performance support. You’ll also explore the potential pitfalls you could encounter in this journey.

In this session, you will learn:

  • How to take the best advantage of the sweet spot between performance support and training
  • Six instructional design principles for incorporating performance support into training
  • Six scenarios for using training to support performance support
  • Six pitfalls to avoid when linking performance support and training

Audience:
Intermediate and advanced designers, developers, managers, and directors.

Technology discussed in this session:
N/A

Marc Rosenberg

President

Marc Rosenberg and Associates

Marc Rosenberg, PhD, is a leading management consultant in training, organizational learning, eLearning, knowledge management and performance improvement. He has written two best-selling books, E-Learning: Strategies for Delivering Knowledge in the Digital Age and Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance. His monthly column, “Marc My Words,” appears in The eLearning Guild’s Learning Solutions Magazine. Marc is past president and honorary life member of the International Society for Performance Improvement, has spoken at The White House, debated eLearning’s future at Oxford University, keynoted conferences around the world, authored over 50 articles, and is frequently quoted in major trade publications. Marc was awarded the Guild Master Award in 2013 for his accomplishments and contributions to the eLearning community.

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LS803 Bloomingdale’s: How Microlearning is Having a $2.2 Million Annual Impact

4:00 PM - 5:00 PM Thursday, March 17

Management and Strategy

Conventional learning methods were quite simply not working for Bloomingdale’s. The learning tactics at Bloomingdale’s were not driving the correct behavior with their 15,000 associates, and as a result the company turned to microlearning as a way to change behavior and drive bottom line results.

In this session, you will learn why Bloomingdale’s decided to break away from conventional practices and try microlearning in 2012—before microlearning was a known term. You will explore the issues the company faced when it was decided to take the organization down the microlearning path and what the dramatic results have been. You will learn from the pitfalls and successes that were encountered along the way. For some, this session will provide a wake-up call for how learning professionals need to adapt their approaches to better meet the needs of a business and its employees. For others, it will help them gain a better perspective on the true benefits of taking a microlearning approach.

In this session, you will learn:

  • Why traditional learning practices were not working at Bloomingdale’s
  • Why Bloomingdale’s took a microlearning approach
  • What Bloomingdale’s learned during their three-plus year journey with microlearning
  • The ingredients of an effective microlearning strategy
  • The results that Bloomingdale’s has achieved: a $2.2 million a year impact

Audience:
Designers, developers, project managers, and directors.

Technology discussed in this session:
N/A

Carol Leaman

CEO

Axonify

Carol Leaman is the CEO of Axonify Inc., a next-generation eLearning company that combines game mechanics with brain science to drive knowledge retention in corporate enterprise. Prior to Axonify, Carol was the CEO of PostRank Inc., a social engagement analytics company that she sold to Google in June 2011. She was also the CEO of RSS Solutions Inc. and Fakespace, two companies she successfully sold to strategic acquirers. Carol has received the Sara Kirke Award (2010) for Canada’s leading female entrepreneur and the Waterloo Region Entrepreneur Hall of Fame Intrepid Award (2011). In her spare time Carol acts as advisor to many technology companies.

Chad McIntosh

Vice President of Loss Prevention and Risk Management

Bloomingdale’s

Chad McIntosh is the vice president of loss prevention and risk management for Bloomingdale’s. Chad has over 30 years of retail loss prevention experience with various retailers, including Neiman Marcus, the Home Depot, Polo Ralph Lauren, and Macy’s. He holds a degree in business administration from the University of Maryland.

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LS804 Making Your Virtual Classroom Mobile and Social

4:00 PM - 5:00 PM Thursday, March 17

Mobile

Most organizations operating in the modern training space ask many irrelevant and/or misdirected questions about mobile and social learning, e.g., “Will this be on an iPad, iPhone, or Android?” This question leads to discussions about screen real estate, etc., but misses the critical point relating to the learner experience in mobile and the equivalence of experience for others in non-mobile environments.

In this session, you will explore a host of important elements for an instructional program, such as: long-term learner engagement, non-traditional sequencing and delivery, learning environments, and communities of practice. In today’s hyper-networked and mobile workplace, organizations often turn to the virtual classroom. You’ll also explore mobile technologies and social media as a means to provide rich resources for informal learning outside of the classroom, as well as supplemental learning within the classroom. You’ll learn how to use these tools to build community and continue the learning conversation started in the classroom.

In this session, you will learn:

  • To identify why, when, and how participants will be utilizing the mobile virtual classroom
  • How to apply design strategies that maximize the live, mobile environment
  • How to incorporate social media tools and networks into a virtual learning experience to accomplish formal and informal learning
  • How to integrate social media into a virtual classroom design during live sessions and in-between live sessions

Audience:
Intermediate designers and developers.

Technology discussed in this session:
Mobile technologies and social media that can be incorporated into a live virtual classroom event.

Jennifer Hofmann

President

InSync Training

Jennifer Hofmann is the president of InSync Training, a consulting firm that specializes in the design and delivery of synchronous eLearning. Featured in Forbes' most powerful women issue, she has led InSync Training to the Inc. 5000 as the 10th-fastest growing education company in the US. Jennifer is the author of The Synchronous Trainer's Survival Guide: Facilitating Successful Live and Online Courses, Meetings and Events and Live and Online! Tips, Techniques, and Ready-To-Use Activities for the Virtual Classroom and a co-author or contributor to a number of books. Her newest book is Body Language in the Bandwidth—How Facilitators, Producers, Designers, and Learners Connect, Collaborate & Succeed in the Virtual Classroom. She also moderates InSync Center, an online community for synchronous training professionals.

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LS805 Ignite! Meme-ing the Innovative World of Learning

4:00 PM - 5:00 PM Thursday, March 17

Social

Technology has completely changed the way we live, work, and learn. Technology has brought us the Internet, smartphones, tablets, and many more tools that have changed our lives forever. Of course, these same technologies have also brought us memes like Socially Awkward Penguin, Success Kid, and yes, Grumpy Cat.

These two worlds collide as four industry experts use today’s memes to explore the innovative world of learning. The rules of each presentation are simple: Each speaker’s presentation has 20 slides that automatically advance every 20 seconds. That provides each speaker with six minutes and 40 seconds to share their vision of how learning is being innovated. And there’s one last rule—slides can use only common Internet memes for visuals. Join us for what is sure to be a fun and informative session.

In this session, you will learn:

  • How learning is being innovated
  • How Ignite session formats can create unique learning opportunities
  • What learning might look like years from now
  • Way more about Internet memes than you ever thought possible

Audience:
Novice to advanced designers, project managers, and managers.

Technology discussed in this session:
Various.

David Kelly (Host)

Senior Vice President and Executive Director

The eLearning Guild

David Kelly is the senior vice president and executive director of The eLearning Guild. David has been a learning and performance consultant and training director for more than 15 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and can frequently be found speaking at industry events. He has contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. David is also known for his curation efforts, especially related to conferences and events for learning and performance professionals.

Jane Bozarth

eLearning Coordinator

State of North Carolina

Jane Bozarth is a veteran classroom trainer who transitioned to eLearning in the late 1990s and has never looked back. As leader of the State of North Carolina’s award-winning eLearning program, Jane specializes in finding low-cost ways of providing online training solutions. She is the author of several books, including eLearning Solutions on a Shoestring, Social Media for Trainers, and Show Your Work: The Payoffs and How-To's of Working Out Loud. Jane holds a doctorate in training and development and was awarded the Guild Master Award in 2013 for her accomplishments and contributions to the eLearning community.

Cammy Bean

Vice President of Learning Design

Kineo US

Cammy Bean is the VP of learning design for Kineo, a global provider of learning solutions. Cammy has worked with hundreds of organizations over the past almost 20 years to design technology-based learning solutions, from soft-skills tutorials to internal communication pieces. She writes the popular eLearning blog Learning Visions and is the author of The Accidental Instructional Designer: Learning Design for the Digital Age.

Jeannette Campos

Adjunct Faculty

University of Maryland, Baltimore County

Jeannette Campos, adjunct faculty at the University of Maryland, Baltimore County, has provided consultative services in the design, development, and delivery of creative learning solutions to clients in the government, nonprofit, academic, and commercial markets. She holds a master of arts degree in instructional systems designs from the University of Maryland, Baltimore County. She has also served as adjunct faculty at the National Labor College and the Community College System of New Hampshire.

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LS806 Evaluating Your Assessments: Are You Testing the Right Thing?

4:00 PM - 5:00 PM Thursday, March 17

Data and Measurement

Learning in an eLearning module is generally assessed through multiple choice questions, rather than measuring demonstrations of target behaviors. When you design eLearning, you build in knowledge checks. All too often, these quizzes are reading comprehension tests rather than authentic assessments of skills. You need to test the target objectives to ensure you meet the goal of the program.

In this session, you will look at aligning assessments with intended outcomes and designing activities that measure skill gains. You will learn about alternatives like scenario-based activities that allow users to practice decision-making skills they will need to apply to their new learning on the job. You’ll also learn about self-check assessments and rubrics that learners and reviewers can objectively evaluate. You will learn how to create assessments that reflect measurable gains and help designers like you demonstrate ROI on projects, and help learners better master the subject at hand.

In this session, you will learn:

  • How to align assessments to outcomes
  • How to build authentic assessments
  • How to build a rubric
  • How to create online scenario-based assessment activities
  • Why multiple choice questions don’t effectively assess skills

Audience:
Novice to advanced designers, managers, and directors.

Technology discussed in this session:
N/A

Jean Marrapodi

Chief Learning Architect

Applestar Productions

Jean Marrapodi is a a passionate educator and lifelong learner. With more than 15 years in corporate training in banking, retail, printing, nonprofits, and healthcare, Jean understands trends and needs in a variety of industries. Trained as a teacher, she has taught preschool, special, elementary and adult education classes and spent five years in higher education, where she led her eLearning team to three national awards in 2014. Jean is a CPLP, ATD’s highest credential, and holds a PhD in adult education, along with a master’s degree in online instructional design.

Kara Witt

Senior Instructional Designer

Citizens Bank

Kara Witt, a senior instructional designer for Citizens Bank, serves as a project management, quality assurance, and evaluation expert. She has 13 years in corporate training in managed health care and two years designing online courses in higher education.

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LS807 Interactive Film: Immersion in Learning

4:00 PM - 5:00 PM Thursday, March 17

Video

There is plenty of research about the increasing use of video to engage learners and drive performance. The thirst for video content is effectively shown in some startling stats: YouTube is the second-most used search engine with over 1 billion-plus unique users every month; and online video is forecast to account for 60 percent of all web data by 2020. When video is the most popular, shareable form of media content, how can you explore the learning opportunities the technology affords?

In this session, you will explore various techniques and practical insights learned from working with this technology. You will also explore concepts from learning and instructional design, psychology, and technology. You will learn how certain forms of video narrative and interactive enhancement lend themselves to certain learning requirements, such as how flow states can be induced in learners through certain techniques. You will leave the session understanding how these elements interact to create rich, engaging learning experiences.

In this session, you will learn:

  • About advances in technology that let L&D professionals enhance the learning potential of instructional videos with interactive technology
  • What types of interactive video are suitable for certain types of learning need
  • How certain situational cues can be manipulated via interactive video to induce flow states in the learner
  • How to create an immersive learning environment, combining both storytelling and games
  • How to employ game development processes, such as pace, scoring, video/graphical interactions, and fun
  • How to use storytelling techniques and how to create a production process distinct to interactive narratives

Audience:
Intermediate to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Caroline Freeman

Head of Learning Design

Brightwave

Caroline Freeman is the head of learning design for Brightwave. Caroline had more than 20 years’ experience in interactive media and broadcast TV before moving into eLearning, and is now responsible for ensuring the quality and creativity of Brightwave’s learning design team. At Brightwave she has worked as both project manager and senior designer for a broad range of public sector and private accounts. Her approach to solutions design is to use her experience in the games industry and TV to create effective, creative learning courses/campaigns that incorporate learning portals, CMSs, and social media.

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LS808 Take Your Courses to the Next Level: Building the Learner Experience

4:00 PM - 5:00 PM Thursday, March 17

Instructional Design

If you look at the learning solutions that are being produced today, there is still an issue with the solutions hitting the mark and moving the needle for a learner. You need to take a step back and focus on the learner, the experience you want them to have, and how to convey the information in a way that moves a learner to action outside of the learning event.

In this hands-on and active session, you will learn about the key design framework to help learning practitioners think beyond the content or information they are given to build a course, and really consider how to make it meaningful to learners. You will explore learner profiles, stories, and contextual themes to keep the learner top of mind, even when the stakeholder is focused on the information. This session will provide you with a collaborative and creative outlet to explore new ways of putting content together, and give you the tools to help explain the value that this approach produces.

In this session, you will learn:

  • How to step back from the information and content, and build an effective performance-changing solution for your stakeholders
  • What learner experience is and how to ensure you are designing around it
  • How to create learner profiles and keep them front of mind
  • How to enhance the quality of your courses, regardless of the eLearning tool
  • Tips and techniques to add more engagement in your learning solutions
  • How to navigate through a content/information dump session and steer the conversation back to the outcomes for the learners
  • The top five things that are essential to do when you are designing your courses for learner experience

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Tara Bryan

Owner

TLS Learning

Tara Bryan, owner of TLS Learning, has over 18 years of diverse experience in strategic consulting, instructional design, and eLearning design and development for clients in a variety of industries. She is recognized in her field as being an expert who is passionate about bringing engaging and interactive learning experiences to learners. She works with clients to design and build high-quality learning programs that improve performance in the workplace. Her unique skillset of instructional design, visual design, and technical expertise puts her in a position to work successfully with clients to create the right solution that exceeds their business requirements.

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LS809 Copyright or Copywrong?: The Quick and Dirty Guide to Getting It Right

4:00 PM - 5:00 PM Thursday, March 17

Instructional Design

How often are you faced with the dilemma and the questions: “Can I use this?” or “Where can I find images, video, music, and audio I can actually use without violating copyright?” With so many media assets, such as images, video, and audio readily available online, it can be a headache to figure out what you can use for a project and what is restricted by copyright. How can you ensure you are working within the legal guidelines, but still get the job done?

In this session, you’ll take a high-level overview of copyright and intellectual property and focus on the practical application of finding works you can use. With a primary emphasis on usability rather than the restrictive nature of copyright, you will be empowered to find high quality, legally compliant resources. You’ll walk away with resources, including a decision-making flow chart, and websites that have already approved the use of their content.

In this session, you will learn:

  • The differences between copyright as it applies to non-profit and commercial entities
  • When you can re-use something found online and when additional permission is needed
  • What Creative Commons licensing is and why it’s important to you
  • How to find Creative Commons-licensed works
  • How to properly provide attribution when using a Creative Commons-licensed work
  • About websites and resources that provide open access and public domain works available for free use

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Open Attribute plugin.

Naomi Pariseault

Instructional Designer

Brown University

Naomi Pariseault is an instructional designer for the School of Professional Studies at Brown University. Naomi graduated from the University of Rhode Island with dual masters in English literature and library and information studies. It was during her internship at Brown University Libraries that Naomi fully realized her passion for instructional design and has been happily inspiring student learning since 2011. With a background in library and information science, Naomi brings expertise in library databases, textbooks, copyright, and organizing massive amounts of data. Naomi loves to experiment with new technology as well as create inspirational learning experiences for students in both course design and teaching.

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LS810 Improving Your Voiceover Performance for eLearning Narration

4:00 PM - 5:00 PM Thursday, March 17

Media

Shrinking budgets and accelerated production schedules can make it difficult to leave room for professional voiceover narration for eLearning projects, and it’s often one of the first things cut. Unfortunately, skimping on quality narration can leave learners confused or distracted, which has a direct negative impact on their attention and retention.

In this session, you will explore the problems of costly and time-consuming professional voiceover narration by teaching you the skills you need to improve your performance. You will be able to provide quality narration in-house. You will learn that switching to in-house production results in significant money and time savings. Whether you are doing the eLearning narration or your employees are, this session teaches essential skills to improve performance. And freelancers will gain the skills and knowledge to offer professional-quality narration, allowing them to provide an all-in-one product to clients with no outsourcing.

In this session, you will learn:

  • About the importance of breathing and techniques to improve it
  • The best ways to warm up
  • About enunciation, volume, tone, and inflection, and how it affects the end result
  • Exercises you can do for just a few minutes every day that will improve your narration
  • Three simple secrets that practically guarantee you’ll see an improvement in your narration in just two to three weeks

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
N/A

Robin Castellanos

eLearning Designer and Developer

NextGen Healthcare

Robin Castellanos, an eLearning designer and developer at NextGen Healthcare, has over two decades of experience in voiceover narration, technical training, and curriculum design. Robin also provides voiceover narration to meet the eLearning needs of a wide variety of clients including, Bayer, Proctor and Gamble, the National Multiple Sclerosis Society, and the National Center for Construction Education and Research.

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LS811 B.Y.O.L.: Using the Scary Stuff in Adobe Captivate 9—Variables and Actions

4:00 PM - 5:00 PM Thursday, March 17

Tools

The difference between a novice and an expert Captivate developer primarily falls in knowing things like when and how to create user variables, system variables, and shared actions. Impossible, you say? You’ll never be able to wrap your head around these topics?

Don’t be frightened. Even if you’re new to Captivate, or using prior versions of the tool, come and learn! That big impenetrable wall you seem to see has a door in it that you can just walk through if you have the key to unlock it. In this hands-on session you will gain a deeper understanding of these activities and functions and be provided with real example files and additional resources. Come with your questions, and if you don’t know what to ask, come anyway and just soak it all in!

In this session, you will learn:

  • When and how to create user variables and system variables
  • When to use simple actions and how to create standard advanced actions
  • When and how to create conditional advanced actions
  • When and how to create shared actions
  • When and how to use JavaScript in Captivate

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Captivate 9.

Participant technology requirements:
Adobe Captivate.

Joe Ganci

President

eLearningJoe

Joe Ganci is president of eLearningJoe, a custom learning company. Since 1983 he has been involved in every aspect of multimedia and learning development. Joe is considered a guru for his expertise in eLearning development, and he consults with clients worldwide. His eLearning tool reviews appear each month in Learning Solutions Magazine, and he has been the recipient of several awards for his work in eLearning. His mission is to improve the quality of eLearning with practical approaches that work. He loves to help others achieve their goals. Joe was awarded the Guild Master Award in 2013 for his accomplishments and contributions to the eLearning community.

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LS812 B.Y.O.L.: Interactive Video for eLearning Designers

4:00 PM - 5:00 PM Thursday, March 17

Tools

Video can be a highly effective form of media for learning. However, adding video to an eLearning course has historically been expensive and something that required a large amount of time and skill to create. That’s not the case today, with the tools for creating and editing video becoming both easier to use and less expensive.

In this session, you’ll see how easy it is to create high-quality video for eLearning. You’ll also learn how course creators are integrating video to create more engaging learning experiences.

In this session, you will learn:

  • How to create video-based quizzes
  • To develop branching video scenarios
  • To spot the common hazards with quizzes
  • How to conduct video interviews

Audience:
Intermediate and advanced designers and developers.

Technology discussed in this session:
Various emerging technologies.

Participant technology requirements:
Installed version of Articulate Storyline Version 2 (at least a trial version).

David Anderson

Community Manager

Articulate

David Anderson, the community manager of Articulate, is an eLearning designer with more than 15 years of experience in online training. His portfolio includes custom eLearning design for NASCAR, Mercedes, Tufts University, and Delta and America West Airlines. As community manager at Articulate, he works with the eLearning community, helping users get the most from their tools, while finding creative ways to build more engaging courses. He also shares eLearning tips and tricks through his screencasts at Screenr.

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ECO913 Choosing a Learning Record Store

8:30 AM - 9:30 AM Friday, March 18

Ecosystem - Technology

With the advent of the xAPI, a new learning technology product has come into being: the learning record store (LRS). It is a requirement for using the xAPI to track learner behavior, serving as a repository for data generated by the xAPI statements. Stakeholders need to know the basics of how LRSs work and the range of features available in them in order to make intelligent acquisition, ecosystem design, and implementation decisions. In order to use the xAPI, you must have an LRS.

In this session, you will learn the process of choosing an LRS and making an informed decision. You will learn the basics of LRSs and the range of considerations for choosing a system. You will see how the xAPI is becoming an important addition to the learning technology landscape, allowing the tracking of virtually any learner behavior and enabling data analytics. You will also learn why it is quickly gaining traction among learning organizations.

In this session, you will learn:

  • How an LRS works
  • Why an LRS is necessary for the xAPI
  • The range of features possible in products
  • A rational process for choosing

Audience:
Intermediate and advanced developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Peter Berking

Senior Instructional Designer

Advanced Distributed Learning (ADL) Initiative

Peter Berking, a senior instructional designer with the Advanced Distributed Learning (ADL) Initiative since 2008, has more than 18 years of experience in a broad base of instructional design and development activities, for products ranging from technology-driven eLearning products and performance support systems to instructor-led courses. He is a subject matter expert in instructional design and advanced learning technologies, publishing articles for industry publications and presenting at conferences. He has an MA in instructional research and curriculum development from UC Berkeley and a professional certificate in instructional design from Marymount University.

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ECO914 Learning: The Foundation of a Strong Workplace Culture

8:30 AM - 9:30 AM Friday, March 18

Ecosystem - Processes

Every workplace has a culture. However, the real culture within an organization often doesn’t resemble the mission statement and core values posted in the hallways and on the company’s website. And, if eLearning or knowledge is included in the company’s values, this tends to refer to limited, formal training events, or tuition reimbursement. Learning professionals must understand the foundational impact their efforts can have on the organization and its culture—everything from the way work is done to how employees relate to customers.

In this session, you’ll explore the value of continued learning as the foundation of a strong workplace culture. You’ll evaluate the traditional influences on organizational culture and how learning can positively influence these elements. You’ll also explore the simple ways some of the world’s most successful companies, including Google, Pixar, Kaplan, and Atlassian, have leveraged the value of learning and performance improvement to transform their cultures and position themselves for long-term success.

In this session, you will learn:

  • How learning impacts the elements that make up a typical workplace culture
  • How to assess the relationship between learning and culture in your organization
  • Methods used by some of the world’s most successful companies to position learning as a cornerstone of their cultures
  • How to adopt an organizational approach to learning that empowers every individual employee
  • Practical steps you can take to begin strengthening your organization’s culture through continued learning

Audience:
Novice to advanced managers and directors.

Technology discussed in this session:
N/A

Carol Leaman

CEO

Axonify

Carol Leaman is the CEO of Axonify Inc., a next-generation eLearning company that combines game mechanics with brain science to drive knowledge retention in corporate enterprise. Prior to Axonify, Carol was the CEO of PostRank Inc., a social engagement analytics company that she sold to Google in June 2011. She was also the CEO of RSS Solutions Inc. and Fakespace, two companies she successfully sold to strategic acquirers. Carol has received the Sara Kirke Award (2010) for Canada’s leading female entrepreneur and the Waterloo Region Entrepreneur Hall of Fame Intrepid Award (2011). In her spare time Carol acts as advisor to many technology companies.

JD Dillon

Principal Learning Strategist

Axonify

JD Dillon, the principal learning strategist at Axonify, has spent 15 years designing and implementing learning and performance strategies for respected global organizations, including The Walt Disney Company, Kaplan, Brambles, and AMC Theatres. With his practical approach and ability to integrate science, technology, storytelling, and pure common sense, JD delivers modern solutions that enable employees, improve organizational performance, and drive business results. In his current role with Axonify, JD works with an award-winning team to boost employee knowledge and performance for leading organizations through the application of modern learning practices and cutting-edge technology.

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ECO915 A Learning and Performance Ecosystem Project Showcase: Problem, Process, Solution

8:30 AM - 9:30 AM Friday, March 18

Ecosystem - Processes

A multinational industrial manufacturing company recognized that it had excessively high inventory costs. The executive vice president of quality systems engaged a L&D organization to see whether they could help. L&D conducted a thorough needs analysis, harvested knowledge from experts, and developed a solution using five ecosystem components: performance support, knowledge management, access to experts, social networking and collaboration, and structured learning.  

In this case-study session, you will explore the analysis and design methods used and view the product of this innovative learning and performance ecosystem project. You will learn a proven process for analyzing business problems and how L&D can break free from providing training solutions and meet the needs of a broader ecosystem.

In this session, you will learn:

  • How L&D reframed a training project into an broader ecosystem project
  • How a level IV business metric was identified
  • A proven process for analyzing and prioritizing different aspects of the business problem
  • How the ecosystem solution addressed the problem
  • Valuable lessons learned

Audience:
Novice and intermediate designers and developers, project managers, and managers.

Technology discussed in this session:
N/A

Steve Foreman

President

InfoMedia Designs

Steve Foreman is President of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to Fortune 500 companies, academic institutions, and government agencies. Since establishing his consulting practice in 1983, Steve has spent 30+ years working with forward-looking companies to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-support solutions that blend working and learning.

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LS901 Retail Edge: How Samsung Australia Empowered Staff and Transformed Learning

8:30 AM - 9:30 AM Friday, March 18

Blended

How did Samsung Australia prepare for a shift from live, in-person training and product launch services to sales teams at 24-plus wireless carriers and big box retailers across Australia and New Zealand? What is required to train more than 20,000 external retail staff on an end-to-end platform—spanning registration, content delivery, and tracking—and provide support for each carrier through a privately branded experience?

In this session, you will learn how Samsung Australia ensured a consistent learning experience via all popular mobile devices, including Samsung, non-Samsung Android, Apple iOS devices, and online web portals. You will learn the key steps in the project, from initial planning to situation analysis, technical architecture, global stakeholder buy-in, and sponsorship. You will learn about blended learning design strategies geared for effective transfer of learning, ongoing communication and change management, and overall program coordination.

In this session, you will learn:

  • About conversations and actions required to transform organization-wide learning
  • Design strategies for learning experiences
  • Turning learning into action, ensuring an effective transfer of learning
  • Supporting large-scale learning roll-outs

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Learning management system, eLearning, videos, performance support tools, and reporting.

Shai Desai

Co-founder/Director

Learning Plan

Shai Desai, a co-founder and director of Learning Plan, has assisted organizations around the world in developing the capabilities and performance of their employees. Learning Plan has been recognized with awards such as the 2015 mLearnCon DemoFest Best of Show Vendor award with OnPoint Digital. Shai is a former vice president of the eLearning Network of Australia and a 2015 CLO LearningElite judge.

Evelyn Costi

Head of L&D and IM Field Operations

Samsung Electronics Australia

Evelyn Costi is the head of learning and development for the IT and mobile division (IM) at Samsung Electronics Australia and is the head of operations to a team of 60 field representatives, who are responsible for the delivery of training to colleagues and customers in retail stores all over Australia. Evelyn leads overall strategy for all learning and development programs within Samsung IM business, with the objective of improving performance output and delivering first-class training by implementing varying training methodologies, strategy, and effective learning programs with the field and retail teams and retail customers.

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LS902 Blast from the Past: 21st-century E-ccelerated Learning

8:30 AM - 9:30 AM Friday, March 18

Instructional Design

With the dazzle of technology and tools, it’s easy to get distracted from the basic question: “What will the learner be able to do after the experience that they can’t do now?” Return to the days of accelerated learning and rediscover the nuggets needed to design learning that drives retention and fun by honoring the unique needs of each participant.

In this session, you will learn about Howard Gardner’s work in multiple intelligence and Ned Hermann’s (and Ann Nedhi-Hermann’s) work in brain dominance, as well as current memory and brain theory. You’ll learn to apply this research to simple ways, regardless of the technical limitations, to drive learning retention. Graphics, color, animation, and dazzling authoring tools are important, but only if learning occurs and performance changes. Step back from the technology and think about how to drive retention.

In this session, you will learn:

  • How to leverage research to design the sequencing of learning experiences
  • Memory research-based design strategies to drive retention of learning
  • Audience analysis techniques using story grids
  • How to map Hermann brain dominance strategies to audience roles

Audience:
Novice designers, developers, and managers.

Technology discussed in this session:
N/A

Lou Russell

CEO

Russell Martin & Associates

Lou Russell, CEO of Russell Martin & Associates, is a dynamic, entertaining speaker and a topic expert and author in the fields of training and performance, project management, and leadership. Lou’s humor and positive outlook come through in every presentation she makes, and even the gnarliest topics will bring you a giggle. Whether giving a keynote address for hundreds or facilitating a workshop for small groups, Lou’s insights spark a memorable creative chord. She can turn any setting into an interesting learning experience with immediate impact, and no one leaves her sessions without new ideas, concrete tools, and techniques to apply immediately to their biggest challenges.

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LS903 The Missing Link: Data Interoperability from Learning Systems to Operations

8:30 AM - 9:30 AM Friday, March 18

Data and Measurement

SCORM, the xAPI, cmi5, and a host of other learning data standards exist and have widespread acceptance in the learning community. How can these standards extend beyond the learning world into the realm of enterprise technology? What the industry needs now is a distinct and real conversation on how to align learning technology with the technology used by the rest of the enterprise.

In this session, you will learn how Float, working with a number of industry and government stakeholders, has charted a path to bring the worlds of enterprise technology infrastructure into sync with learning ecosystems. The learning industry has had some transformation lately with the xAPI, cmi5 and a variety of cloud LMS vendors coming online. Neither of these technology realms currently talk to each other in most organizations. You’ll explore why this is, what problems it causes, and what advances in business could be gained if this issue was solved.

In this session, you will learn:

  • About the challenges of data interoperability
  • How to handle the coming data avalanche and its implications for your organization
  • Where learning and enterprise technology often gap or disconnect
  • What the next steps in bringing enterprise technology and learning technology integration are

Audience:
Managers, directors, and senior leaders (VPs, CLOs, executives, etc.).

Technology discussed in this session:
Enterprise SaaS platforms, enterprise learning systems, data schema and specifications, and various relevant application programming interfaces (APIs).

Chad Udell

Managing Director

Float

Chad Udell is the managing director of Float. Chad creates strategies and designs and develops mobile learning web and app solutions for industry-leading Fortune 500 companies. He is recognized as an expert in design and development, and speaks regularly at conferences on design, development, and mobile learning. Chad, who holds a BS degree in graphic design from Bradley University, is the author of Learning Everywhere: How Mobile Content Strategy is Transforming Training and Mastering Mobile Learning: Tips and Techniques for Success.

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LS904 Understanding the Open Badge Ecosystem

8:30 AM - 9:30 AM Friday, March 18

Data and Measurement

A badge is a symbol or indicator of an accomplishment, skill, competency, or interest. Badges provide evidence of learning that happens in and beyond formal learning settings. Unlike transcripts or resumes, badges give prospective employers, schools, collaborators, and other learners a more complete picture of knowledge, skills, and abilities of the badgeholder. As with degrees, certificates, and credentials, a comprehensive ecosystem surrounds and supports badges.

In this session, you will examine the stakeholders/actors within the ecosystem, the processes that impact various stakeholders, and the data generated by or accessed by stakeholders. You will learn about frameworks supporting the competencies behind open badges, as well as strategies for assessing in a badge ecosystem.

In this session, you will learn:

  • How to define a current ecosystem
  • How to define the currency of an ecosystem
  • How to identify competency frameworks for a badge ecosystem
  • How to identify accreditation and validation frameworks for a badge ecosystem
  • How to identify appropriate assessment strategies for a badge ecosystem

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
N/A

Anne Derryberry

Market Analyst

Sage Road Solutions

Anne Derryberry is a learning architect for serious games, simulations and virtual worlds. She works with learning organizations, game developers, tools developers, and analysts as learning architect, advisor, consultant, and industry observer. She is particularly fascinated with: group experience and how groups learn in virtual environments, especially through games; user-generated content; assessment, especially how it relates to LMSs; analysis; and how to make learning and meaningful play into profitable and sustainable business.

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LS905 Designing with Animation

8:30 AM - 9:30 AM Friday, March 18

Media

Animation is a powerful tool for creating engaging eLearning experiences. Sadly, most animations are used without purpose as a design embellishment. When this happens, the use of animation distracts the learner from the content, rather than helping to elevate the content.

In this session, you will explore how animation can be used with purpose to create meaningful and engaging eLearning experiences. This session will demonstrate multiple before and after examples, where you can learn how animation can be used to explain complex ideas and create valuable learning content. You will learn how to use animation with purpose to provide meaning to your learning content. You will learn how to elevate your eLearning content through the use of animation.

In this session, you will learn:

  • How animation affects the learning process
  • How to use animation with purpose to bring meaning to learning content
  • The various types of animations used within eLearning
  • How to explain complex ideas and processes through the use of animation

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
N/A

Tim Slade

E-Learning Authoring Tools Trainer

Artisan E-Learning

Tim Slade is an authoring tools trainer for Artisan E-Learning. Tim has many years of experience working with business leaders and stakeholders at all levels, in both the private and public sectors. Starting his eLearning career at Kohl’s Department Stores, Tim worked in several business areas where he used eLearning, video, and print media to enhance training and communications content for audiences of more than 140,000. Today, he works to help others elevate their eLearning and communications content to the next level.

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LS906 Learning Makeovers: From Boring to Engaging

8:30 AM - 9:30 AM Friday, March 18

Instructional Design

The classic eLearning lesson forces participants to read slide after slide of textual content and take an evaluation when completed. Employees retain just enough to pass the test, so they can check off yet another mandatory course. As a rule, employees dread this kind of learning but consider it a necessary evil.

In this session, you will see before and after makeovers, which demonstrate how to use scenarios and meaningful interactions to engage employees in the learning process and put the learning back into eLearning. You’ll learn best practices for making your lessons practical, useful, and effective for your audiences. By applying the principles of instructional design, producers can inject life into even the most mundane topics. The final 15 minutes will be a case study where a learning objective and scenario are presented, and you will brainstorm ideas on how to engage the learner through interaction.

In this session, you will learn:

  • How to promote learning by doing
  • How to build learning with scenarios, rather than on dry principles and facts
  • How to convert a monologuing click next lesson into an engaging tutorial
  • How a learner can have fun while completing mandatory lessons

Audience:
Novice and intermediate developers.

Technology discussed in this session:
Articulate Storyline and ZebraZapps.

Quentin Steele

Learning Technology Strategist

Sutter Health

Quentin Steele, a learning technology strategist for Sutter Health, evaluates new technologies and coaches internal training organizations to optimize their training using the best technology. At Hewlett-Packard, Quentin held a variety of training, communications, sales support, and technical positions. Since moving to Sutter Health, Quentin has been an eLearning producer (focused on Epic software training), a training manager, and an Epic application analyst.

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LS908 YouTube and Streaming Video Options for Informal Learning

8:30 AM - 9:30 AM Friday, March 18

Video

Whether it is educating the public about a hobby, product, or public service, informal learning is becoming an increasingly important channel. The options for distributing video-based informal learning content have grown. YouTube, Apple TV, Amazon Fire TV, Roku, and other devices all provide important pathways to reach consumers and learners. Despite the number of channels now available, not all channels are appropriate to reach all audiences.

In this session, you will learn the pros and cons of using video channels, including YouTube. Inexpensive and free options will be highlighted for those just getting started and in need of low-budget alternatives. Learn how Stanford University, MIT, and numerous other prestigious learning institutions are streaming video content. You will leave this session with a better understanding of the streaming video and on-demand video ecosystem, which will help you identify opportunities for advancing organizational learning.

In this session, you will learn:

  • The art of obtaining maximum viewership by streaming your learning content across channels
  • How providing free informal learning content can help you grow your eLearning development practice
  • How to start developing and streaming free content, even with a low budget or none at all
  • How big institutions are using the opportunities in the video distribution ecosystem

Audience:
Novice to advanced project managers, managers and directors.

Technology discussed in this session:
YouTube, Roku, Amazon Fire TV, Apple TV, podcasts, and mobile.

Mark Lassoff

Founder and President

LearnToProgram Media

Mark Lassoff is the founder and president of LearnToProgram Media, a company that produces online courses that teach web and mobile development. Writing his first programs on a Commodore 64 at age 11, Mark has been coding for over 30 years; more than 500,000 students have learned programming online from him. Mark is the publisher of LearnToProgram Magazine, a digital magazine for people learning programming. He is the author of more than 25 online courses and six books.

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LS909 Do You Have What It Takes? Exploring the CompTIA Virtual Trainer Certification Competencies

8:30 AM - 9:30 AM Friday, March 18

Virtual Classroom

Virtual classroom technologies are not new. In fact, you may already be hosting web-based meetings and training sessions. But are your preparation, delivery, engagement, and evaluation skills good enough to pass CompTIA’s trainer certification tests (CTT+)? Great virtual instructor-led training requires much more than logging in, turning on your microphone, and reading bulleted slides or demonstrating software features. You need to shift your approach to make the very best use of the resources available in WebEx, Adobe Connect, or GoTo webinar and engage learners in meaningful ways.

In this session, you will learn about the questions and answers you need to prepare for in the virtual classroom, and how to deliver virtual training that is as good as or better than face-to-face sessions. You will learn how to prepare for virtual classroom vs. physical classroom training, and the differences that matter the most.

In this session, you will learn:

  • How to identify five key aspects of preparation
  • The 12 competencies that effective virtual trainers exhibit (from CompTIA’s CTT+ certification)
  • About real-life case studies of virtual online trainers
  • How the virtual trainer work style shift might impact you

Audience:
Trainers, training managers, virtual coaches, and online event producers.

Technology discussed in this session:
N/A

Karen Hyder

Principal

Kaleidoscope Training and Consulting

Karen Hyder has been teaching trainer-training programs for virtual classes and coaching online presenters since 1999. She has produced hundreds of online sessions, including for The eLearning Guild’s Online Forums, Thought Leaders Webinars, and "Best of" Webinars. Karen uses the trainer competencies of CompTIA’s Certified Technical Trainer (CTT+) to help technical trainers and subject-matter experts prepare for online sessions, master online presentation skills, and engage learners throughout sessions. She frequently speaks at industry events on using virtual classroom tools to support learning. Karen co-authored The eLearning Guild’s Handbook on Synchronous eLearning, and authored Up and Running with WebEx Training Center for lynda.com.

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LS910 The Science of Attention, Willpower, and Decision-making

8:30 AM - 9:30 AM Friday, March 18

Instructional Design

A number of myths persist about the alleged, ever-shortening attention spans of people, but what does the science say? Neuroscience, behavioral economics, and consumer psychology all offer insights into how attention is managed and allocated. Additionally, the ability to manage attention and focus seems to be related to the abilities that allocate willpower and influence how decisions are made.

In this session, you will learn what current science reveals about the interaction of attention, willpower, and decision-making, and how those interactions influence the design of eLearning environments. You will explore how to engage learners’ attention and manage distraction. You will leave with a deeper understanding that will help you create more engaging and effective learning solutions.

In this session, you will learn:

  • How cognitive load and glucose usage influence willpower
  • How attention is allocated and managed
  • How to engage learners’ attention and manage distraction
  • How to use the principles of willpower, attention, and decision-making to create better eLearning

Audience:
Intermediate and advanced designers and managers.

Technology discussed in this session:
N/A

Julie Dirksen

Instructional Strategist

Usable Learning

Julie Dirksen is a consultant and instructional designer with more than 15 years’ experience creating highly interactive eLearning experiences for clients ranging from Fortune 500 companies to technology startups to grant-funded research initiatives. She’s interested in using neuroscience, change management, and persuasive technology to promote sustainable long-term learning and behavior change. Her MS degree in instructional systems technology is from Indiana University, and she’s been an adjunct faculty member at the Minneapolis College of Art and Design. She is the author of Design For How People Learn.

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LS911 B.Y.O.L.: Twenty Best Captivate Tips and Tricks for Fast Workflow

8:30 AM - 11:00 AM Friday, March 18

Tools

Most eLearning developers want to be efficient and productive, and want to please their customers. Clients or supervisors, however, often do not understand why it takes so long to develop eLearning. Captivate developers require an extensive set of tools and techniques in their arsenal in order to utilize the intricacies of the full environment effectively.

In this session, you will be guided through the authoring tools, practical tips, and techniques to optimize your Captivate workflow. You’ll learn ways of using Captivate for faster, more efficient development, and best practices with numerous tips and tricks that are not in books. This session will address many approaches to make development faster and more efficient.

In this session, you will learn:

  • Workflow efficiency for faster eLearning development
  • Using Captivate as a resource for reusing assets
  • Time-saving shortcuts
  • Workspace fluidity

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Captivate.

Participant technology requirements:
Adobe Captivate 8.

Anita Horsley

Owner, President

CALEX Learning Consultants

Anita Horsley is a training and development specialist with CALEX Learning Consultants. Previously she was a firefighter, and during that time initiated, developed, and managed the department's health and safety program. For the Oregon State Fire Marshal, Anita founded the eLearning track and implemented and coordinated the eLearning team and the internal training. Anita presents at many industry conferences and online webinars for Adobe, and is the founder and president of CALEX Learning Consultants. Most recently, she published a video tutorial series called "Fast Track to Adobe Captivate 6." Anita holds a master’s degree in education and is an Adobe Certified Expert.

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LS912 B.Y.O.L.: Get Executive Commitment for a New Learning Solution

8:30 AM - 11:00 AM Friday, March 18

Management and Strategy

Learners prefer modern learning solutions and companies want increased organizational effectiveness. Learning leaders want to provide the best learning solutions possible, but often face the problem of lacking executive support, funding, IT support, etc. Getting executives to invest money requires changing the status quo, having tough conversations, and making trade-offs.

In this session, you’ll learn how to use the learning model canvas to create the story for changing the mindset and help gain support for new learning solutions. You’ll start by identifying the top two patterns and top five learning organization models. You will learn to identify a successful model, key dependencies for new learning solutions, and take actionable next steps: selecting the most effective organizational learning model; highlighting the dependencies for new learning solutions; determining actionable steps to secure resources for desired learning solutions; and facilitating consultant-like conversations at the executive level. You will walk away with your own Learning Model Canvas story framework for having consulting-like conversations.

In this session, you will learn:

  • The two key patterns and five top learning organization models in use today
  • How to create a story to have consulting-like conversations with executive leadership to gain buy-in and resources for a new learning solution
  • How to have tough consulting-like conversations with executives
  • How to use learning model interdependencies to negotiate trade-offs
  • The actionable next steps to sell the new learning solution internally
  • How to measure the effectiveness of the new learning solution

Audience:
Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
N/A

Participant technology requirements:
A laptop with Wi-Fi for accessing an interactive PDF.

John Delano

CEO/Co-founder

Saltbox

John Delano is the CEO and co-founder of Saltbox, where he empowers learning development leaders to create innovative performance development ecosystems. A synergist, his experience in learning development, consulting, and entrepreneurship with companies such as AT&T, Comcast, and T-Mobile provides a perspective that crosses the line from academic theory to practical tactics based on real-world success. John works with learning leaders who want to challenge the status quo, disrupt outdated learning models, and innovate to achieve their goals. He holds a bachelor’s degree from the University of Washington and a master’s degree from the University of Portland.

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ECO1013 Leveraging the New Learning Ecosystem

10:00 AM - 11:00 AM Friday, March 18

Ecosystem - Processes

Traditional approaches to learning and development are no longer responsive enough to continuously build and refresh the capabilities and skills that organizations and employees need. So workers and business leaders are increasingly looking beyond what their L&D departments have to offer. And those learners are choosing to learn and develop in different ways from a much more diverse range of sources. Meanwhile, most L&D infrastructure is still geared for the same old thing: creating, managing, and delivering formal training.

In this session, you will be provided interactive and concrete survey data on how workers learn. You will learn three ways to connect L&D requirements with learner expectations: priorities, investments, and methods. You will see why it is critical to attract and retain the best and brightest and why there is a great need for employers to create an atmosphere where continued L&D can take place.

In this session, you will learn:

  • How employers really learn and what they want
  • What the wisdom of the crowd can teach L&D professionals about learning
  • Three ways to connect L&D requirements with learner expectations: priorities, investments, and methods
  • Three steps to leverage the new learning ecosystem to make L&D more efficient, effective, and agile

Audience:
Novice to advanced project managers, managers, and directors.

Technology discussed in this session:
TED Talks videos; consumer social networks like YouTube, Twitter, Facebook, and LinkedIn; MOOCs; and the top 25 tools employees use for learning.

Todd Tauber

VP of Product Marketing

Degreed

Todd Tauber, the vice president of product marketing at Degreed, previously led the enterprise learning practice at Bersin by Deloitte. Todd led business development at Nomadic Learning and also launched a new corporate learning business at The Economist, where he also led strategy, mergers and acquisitions, and product development. His thought leadership on corporate learning and development has been featured by CLO Magazine, SHRM, and the Association for Talent Development, as well as in The Atlantic, Quartz, and The Wall Street Journal. Todd holds a master’s degree in business administration from Columbia Business School and a bachelor’s degree in business administration from the George Washington University.

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ECO1014 70:20:10 and the Reimaging of Organizational Learning

10:00 AM - 11:00 AM Friday, March 18

Ecosystem - Processes

Organizational learning’s transformation is being driven by two forces: technology and the need for business agility. In the industrial era of the last century, training was the default for organizations, as information was not easily accessible and many work tasks were repeatable. Today the opposite is true; information is plentiful and easily accessed and routine work is being automated, creating a greater need for creativity and problem-solving skills. With employees being increasingly comfortable with job movement, social connection must be the new centerpiece.

In this case study session you will learn how the 70:20:10 principle was made evident and a framework applied to reimage organizational learning from training-focused to social-centric at Systems Made Simple. You will learn how data was used to shift the direction of organizational learning and reshape L&D’s role from course makers to performance consultants. You will see how a reimage strategy leverages new and current technology to increase social and informal learning. And finally, you will learn how to identify and partner with willing conspirators to advance the transformation. Lessons learned will be shared throughout.

In this session, you will learn:

  • The 70:20:10 principle and its alignment to today’s wirearchies
  • To identify the right approaches and technology through work and culture analysis
  • How to communicate with stakeholders by letting data drive decisions
  • The power of consistent messaging to change mindsets
  • The importance of applying frameworks over prescriptive methods

Audience:
Project managers, managers, directors, and CLOs.

Technology discussed in this session:
Jive, SharePoint, Lynda.com, and join.me.

Mark Britz

Sr. Manager of Onsite Learning Events

The eLearning Guild

Mark is the senior manager of onsite learning events at The eLearning Guild. Prior to joining The eLearning Guild, he had worked over 15 years designing and managing learning solutions with organizations such as Smartforce, Pearson Digital Learning, the SUNY Research Foundation, and Aspen Dental Management. His work and writing have been highlighted in the books Revolutionize Learning and Development: Performance and Innovation Strategy for the Information Age and The Social Learning Handbook. He is an active local ATD board member and contributing writer for the 70:20:10 Forum. Mark regularly presents and writes on his Learning Zealot blog about the use of social media for learning, collaborative networks, and organizational development.

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LS1001 Secrets to Effective Serious Games and Gamification Approaches

10:00 AM - 11:00 AM Friday, March 18

Games and Gamification

Many eLearning professionals are attempting to use gamification and serious games to spark employee engagement and drive learning retention; it seems everyone is working to make the best serious game that will enhance learning objectives and retention. The biggest setbacks for some have been little-to-no planning, tough-to-pinpoint metrics, little-to-no implementation strategy, and insufficient or nonexistent post-deployment support.

In this session, you will learn about planning, developing, implementing, and supporting serious games for companies that have never gone down the route of serious games and gamified learning experiences. You will learn what makes a serious game a success or a failure. This session will also address the proper steps to take throughout each phase of a project to ensure success and also the pain points you will have to deal with when going down the route of gamification and serious games. You will walk away with best practices, what not to do, and how to support serious games at their organization.

In this session, you will learn:

  • The best practices to ensure a successful serious game implementation
  • The first steps of getting into the realm of serious games
  • The best practices taken by other organizations in regards to phases of the effort
  • What not to do and how to support serious games at their organization

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
N/A

Andrew Hughes

President

Designing Digitally

Andrew Hughes, the founder and president of Designing Digitally, is a curriculum evaluator for ACICS, the private-college accreditation board. With extensive experience in education as a professor at both the University of Cincinnati and the Art Institute of Ohio—Cincinnati, the majority of his experience has been in the development of enterprise learning solutions for government and Fortune 500 clients. Andrew consulted for the Ohio Board of Regents and the US Department of Education for the Office of Innovation, where he helped to develop ground-breaking learning spaces for the K-12 sector.

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LS1002 Implementing a Learning Program in the Face of Overwhelming Odds

10:00 AM - 11:00 AM Friday, March 18

Blended

A complete software system overhaul is a challenge for any organization. The Lawrence Berkeley National Laboratory completely re-engineered its 17-year-old system from the ground up, requiring training on the new systems and related processes for each of its employees. Creating a learning program, which includes 189 different processes for 4,300 employees across 21 role groups with a core team of two in less than eight months, makes for overwhelming odds against success.

In this session, you will learn about the process used to create training curriculum from an extensive list of business processes, how processes to roles were mapped, and how training was developed using both professional and non-professional course developers. You will also learn how online, physical classroom, and virtual classroom training was managed to reach employees throughout the organization. You will see how a small team of training professionals created a curriculum and library of 44 training courses, while achieving positive business and student feedback.

In this session, you will learn:

  • How to create role-based curricula from a list of business processes
  • Methods to blend eLearning with web conferencing recording to rapidly develop courses
  • A method to obtain additional resources to augment your development team
  • Methods to communicate
  • How to keep track of multiple course development and progress for management reporting
  • How to create partnerships with employee teams to develop training courses

Audience:
Intermediate and advanced managers and directors.

Technology discussed in this session:
Articulate Storyline, ReadyTalk web conferencing, and Google apps.

Phillip Weiss

Training and Development Manager

Lawrence Berkeley National Laboratory

Phillip Weiss is the Training and Development Manager at the Lawrence Berkeley National Laboratory. Over his 25 years in the training field, he has worked in non-profit, high-tech, consulting, military, and government industries designing and implementing interpersonal and technology training programs. Phillip holds a doctorate of business administration from Walden University, where he completed research on knowledge transfer preferences of expert employees nearing retirement. He has earned the Unites States Meritorious Service Medal, the Blue Pumpkin Software President's Club Award, and the Boy Scouts of America Commissioner-Service-of-the-Year Award.

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LS1003 You Decided To Be a Freelancer. Now What Do You Do?

10:00 AM - 11:00 AM Friday, March 18

Management and Strategy

While there are webinars that talk about what you should consider before becoming a freelance consultant, there remains the challenge of what to do once you make the choice to become a freelancer. In other words, what do you need to put in place to protect yourself and your new business, and how do you thrive in a competitive landscape?

In this session, you’ll learn about the pros and cons of direct and subcontract-type work, as well as the basics of selecting the type of business to form, why you should create a webpage and portfolio, and the types of business insurance you should consider, and why you should create a webpage and portfolio.

In this session, you will learn:

  • About the two types of freelance work and the pros and cons of each type
  • About the three types of insurance you should consider having as a freelancer and describe what each type covers
  • The different types of businesses you may register as and why you should register as a business
  • The benefits of creating your business webpage and portfolio

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
N/A

Michelle Jackson

Founder and Principal Instructional Designer and Developer

Tilak Learning Group

Michelle Jackson is the founder and principal instructional designer and developer for Tilak Learning Group. She has more than 25 years of experience that combine instructional design and development, international program management, human resource management, performance development, and language training. Michelle has designed and developed learning programs and materials for such industries as retail, higher education, technology, law, medical, pharmaceutical, plastics, oil/gas, and travel/tourism. She holds a master’s degree in international and intercultural management from the School for International Training (SIT), Vermont, with additional postgraduate coursework in instructional technology from the University of South Florida.

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LS1005 Aiming for Accessibility: Targeting Online Course Design

10:00 AM - 11:00 AM Friday, March 18

Instructional Design

As learning solutions reach increasingly diverse audiences, it is not only appropriate to ensure that courses are accessible, but it’s also the law. Remaining in compliance helps you and/or your organization avoid costly legal issues. Avoid being forced to return to old content to fix current and potential issues. Start with the end in mind, and learn to build online courses and presentations right from the start.

In this session, you will learn how to make online courses accessible for all learners using ADA, Section 508, and the principles of universal design for learning. You will see the advantages provided by using a general checklist for ADA and Section 508 compliance to make online learning an accessible environment for all students. Good design using universal design principles helps learning retention, but most importantly it provides education for as many learners as possible.

In this session, you will learn:

  • To design online courses for accessibility
  • To implement accessibility in online presentations
  • To create accessibility in your online course content
  • To apply the principles of universal design for learning in online course development

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Canvas LMS, screen recording software, and presentation software.

Chad Garcia

Instructional Design Project Manager

University of South Florida

Chad Garcia, an instructional design project manager for the University of South Florida, earned a master’s degree in education, secondary education, with a focus on instructional technology in 2013. He has been involved in secondary education since 2007. Chad was recognized as the Beginning Teacher of the Year for the state of Florida in 2009.

Syleste Hoskins

Instructional Multimedia Designer

University of South Florida

Syleste Hoskins, an instructional multimedia designer for the University of South Florida, has been in the field of education since 2009. She holds a master’s degree in instructional design and technology from the University of North Florida and a master’s degree in online learning from the Illinois Online Network. She is also Quality Matters certified. She received a Spot Award from the University of North Florida for creating a beginner teaching online course.

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LS1006 A New Tool for Your eLearning Initial Client Discussion

10:00 AM - 11:00 AM Friday, March 18

Instructional Design

Clients come to eLearning developers with many questions and preconceived ideas about generally what's possible and specifically what's feasible. Maybe all they've ever seen are poorly developed read-and-click courses or maybe they want rapid eLearning, but don't know exactly what that means. As a developer, you know there are many factors to consider including focus, timeline, design, scope, and content development. How can you and your client have an informed, common understanding when you have your initial discussion?

In this session, you will explore a framework and a micro-course that you can use to support the initial discussion with a client. The micro-course is freely available and includes an interactive matrix of course development factors and four versions of the same eLearning course. After this session, you can immediately use this tool with your client prior to your initial discussion so you can have an informed discussion and best meet your client's needs and expectations.

In this session, you will learn:

  • Four categories of eLearning development
  • How the same content can be developed into four categories of eLearning
  • The key factors you should consider when planning and developing eLearning
  • How to use this framework and micro-course to support your initial client discussion

Audience:
Novice, intermediate, and advanced designers, developers, and project manager.

Technology discussed in this session:
Articulate Storyline, Microsoft PowerPoint, and Chrome/ web browser.

Johnny Hamilton

Online Instructional Designer

Providence Health and Services

Johnny Hamilton is an online instructional designer for Providence Health & Services. He is an experienced content developer, producer, and manager; instructional designer; and credentialed teacher with extensive experience in online professional development and project management. Johnny is an expert in course authoring platforms who has developed branding and style guidelines and course templates, system and standardization processes, and award-winning content for large and small companies. He has authored six university-accredited and over 25 nonaccredited online courses and produced over 250 training videos (live action and screen recordings). Johnny has won Best of Show at DevLearn (2015) and Teacher of the Year (2002). He has also earned expert level in gamification design and is certified in story-based eLearning design.

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LS1007 Breaking Out of the L&D Bubble

10:00 AM - 11:00 AM Friday, March 18

Management and Strategy

Many L&D professionals look inward toward their own field for professional development. While this approach certainly has its merits, it also has its downsides, such as: the likelihood of groupthink, reduced exposure to other disciplines, and minimized opportunities for thinking and acting differently. None of the downsides are sound ingredients for ensuring that you, as a professional, are as well-informed as you should be.

In this session, you will gain insights into looking outside of the L&D industry for inspiration; the latest thinking on a range of subjects, including content marketing, user experience design, mobile, social learning, and neuroscience; early exposure to trends; and differing perspectives. You will learn to look outward from your own industry and improve your professional practice as a result. This session will reassure you that breaking out of your bubble is the right thing to do.

In this session, you will learn:

  • What the advantages are of breaking out of the L&D bubble
  • Where to start looking for external opportunities
  • How to maintain focus and momentum for a subject that may not be your day job
  • Some of the key takeaways gained from professional experiences

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
MOOCs, and mobile (general).

Craig Taylor

Solutions Architect

HT2

Craig Taylor, a solutions architect for HT2, has been involved in the training/L&D field since 1993, when he cut his teeth in the training-delivery world while serving in the British Army. His subsequent learning and development roles have been in the rail, nuclear, healthcare, and financial sectors, where he has worked to help organizations understand the value that current and emerging technologies can bring.

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LS1008 Open Education Resources: History and Advancement

10:00 AM - 11:00 AM Friday, March 18

Management and Strategy

OER (open education resources) have gained ground in quality and access over the last decade. How did this movement start? Where is it going? How can OER benefit your learning programs? Answers to these questions will be provided by looking at examples of quality OER options for integration to online learning experiences. The bottom line: OER saves money, provides quality materials to the learning environment, and opens doors to education for students who in the past would not be able to afford higher-level learning programs.

In this session, you will learn about implementing OER to drive creative learning solutions. You will explore this process and examine several outstanding examples of OER currently being experienced by students around the world. You will learn principles of OER history/development and take away ideas on how to add engaging interaction to your design process. You will also learn about a variety of OER tools, development, and processes to assist in producing effective eLearning courses.

In this session, you will learn:

  • OER history
  • OER materials available to you right now
  • How to navigate CC licensing
  • The locations of several OER repositories to find open learning materials

Audience:
Novice designers and developers.

Technology discussed in this session:
OER resources online, CC site, and licensing options.

Tony Nisse

Professional Development and Training Coordinator

Brigham Young University

Tony Nisse has worked in training and consulting for over ten years. He is the professional development and training coordinator for Brigham Young University. He is responsible for professional development within his team. His passion is helping others set and achieve high-level educational goals. Tony holds a B.A. in Speech Communication and Elementary Education from Central Washington University, and a Master’s degree in Mass Communication from Brigham Young University.

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LS1009 Improving Learning in Action Through Better Performance Support Visibility

10:00 AM - 11:00 AM Friday, March 18

Performance Support

Performance support is typically designed and developed separately from other training solutions. As such, it becomes a solution that may not be used as it was intended, if at all. When part of a complete solution, performance support better serves to enhance and reinforce formal learning initiatives for a more effective solution.

In this session, you will learn the benefits of designing performance support as part of a holistic learning strategy that focuses on performance. This strategy allows you to link performance tasks to performance support resources during training, so that when learners need performance support in a real situation, they can find and apply with confidence. This session will show you how to create performance-oriented learning solutions that positively affect your organization well after training is over.

In this session, you will learn:

  • About learning in action
  • About performance support visibility
  • Design considerations for better performance support visibility
  • The effect such a design can have on learning in action

Audience:
Novice to advanced designers.

Technology discussed in this session:
N/A

Jamie Liske

Lead Instructional Systems Designer

C2 Technologies

Jamie Liske, the lead instructional systems designer for C2 Technologies, is a forward-thinking designer who continually strives to find new ways of applying his knowledge and creativity to the performance-oriented training solutions he is involved with. His current focus areas include integrating the second screen into learning, addressing the need for more robust feedback in serious games, and using infographics to improve instruction. By focusing on these areas, Jamie hopes to create truly immersive performance solutions that are relevant throughout the learning lifecycle.

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LS1010 Assessment and Evaluation in an Evolving Landscape

10:00 AM - 11:00 AM Friday, March 18

Data and Measurement

As the financial and operational benefits of big data become more apparent to business leaders, the demand for accountable and impactful learning is growing. Learning portals, MOOCs, the xAPI, social media, and collaboration tools provide new channels for learning delivery, yet most learning departments are stuck measuring the traditional four levels.

In this session, you will explore the intent behind the evolving delivery modalities, and uncover the ways in which learning transfer can be measured beyond a standard assessment. You will learn how basic psychometric principles can be applied to new metrics, and how to incorporate new metrics in an impact framework. You will leave this session with a strong understanding of the type of metrics available in both traditional and new learning methodologies. You will get helpful examples and job aids to assist you in the implementation of new metrics in your own environment.

In this session, you will learn:

  • How evolving learning modalities can be measured outside of the traditional level 1 and 2
  • How to identify, capture, and validate measurement data
  • How to integrate disparate data streams into a measurement strategy
  • How to apply psychometric principles to new learning metrics
  • Which tools can be used in this process
  • Strategies for designing evolving measurement strategies

Audience:
Intermediate and advanced project managers, managers, and directors.

Technology discussed in this session:
LMS/LCMS, the Experience API, MOOC platform, Vestrics, and analytics dashboards.

A.D. Detrick

Senior Consultant

Xerox Global Learning Services

A.D. Detrick is a senior consultant for Xerox Global Learning Services and a recognized expert in the areas of learning measurement, assessment, evaluation, and human capital analytics. In his role, he oversees the design and implementation of measurement and analytics strategies for many of America's largest and most technically-innovative companies. He is a regular speaker at industry events and has contributed to numerous books on learning and analytics. Before joining XGLS, A.D. helped design assessment and measurement strategies for his clients with Intrepid Learning and JPMorgan Chase.

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