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 Frequently Asked Questions

Registration
What's the easiest way to register for the conference?
When should I register?
When is the last day I can register?
Where do I pick up my badge?
Something has come up and I need to cancel. How do I go about doing this?
Do I have to sign up for the sessions?
Do I have to pay now, or can I be invoiced?
Can I sign up for a Pre-conference Intensive later if I decide to take one?
Can I walk in and sign up for the conference?
 
Discounts
What discounts are available?
Do we have to pay by a certain date to receive the discounts?
What type of proof should I send to receive my discount?
 
Location
Where is the event taking place?
What hotel should I stay at?
Are meals included?
 
Program
What are the Breakfast Bytes?
Are the Optional Pre-conference Intensives full day events?
What is the Expo Reception all about?
Are the sessions being recorded?
 
Misc
What is the dress code?



What's the easiest way to register for the conference?
The easiest way to register for the conference is to do it online. Alternately, you can contact us by phone to register. Our phone number is +1.707.566.8990. Online Registration Form...
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When should I register?
Register as soon as you can! Currently there is a Super Early Registration discount which expires June 26th, 2009. Register and pay before that date, and receive $200 off your registration rate. Registration Details...
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When is the last day I can register?
Registration is open until either 1) the conference sells out or 2) the final day of the conference.
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Where do I pick up my badge?
You can pick up your badge at the Registration Desk, any time during Registration Desk hours
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Something has come up and I need to cancel. How do I go about doing this?
A 100% refund will be made to those who cancel for any reason on or before October 30, 2009. A 50% handling fee will be assessed to those who cancel between October 31, 2009 and November 6, 2009. For cancellations received November 7, 2009 or later, a 100% handling fee will be assessed. Refunds will not be given to those who do not cancel and do not attend. All cancellations must be in writing, and can be emailed to service@elearningguild.com or faxed to (707) 566-8963.
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Do I have to sign up for the sessions?
Registered participants of The DevLearn 2009 Conference can attend any session listed in the schedule (does not include Optional Pre-Conference Certificate Programs or Adobe Learning Summit. Separate fee required).
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Do I have to pay now, or can I be invoiced?
You can be invoiced for your registration. Simply select the Bill Me payment option, and enter your PO# (if you don’t have a PO#, type in your name in the PO field). Once you submit your registration, we will mail you an invoice. Please note that payment must be received prior to discount deadlines for the discount to remain in effect. Please call us at 707-566-8990 with any questions.
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Can I sign up for a Pre-conference Intensive later if I decide to take one?
Absolutely! However, please remember that Pre-conference Intensives often sell out, so you’ll want to register for these events as soon as you can.
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Can I walk in and sign up for the conference?
Walk-ins are accepted as long as the conference is not sold out. Materials for walk-in registrations are based on availability at the time of registration.
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What discounts are available?
There are a variety of discounts available for the conference. There are three types of registration discounts: Early Registration, Organizational, and Group discounts. Discount Information...
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Do we have to pay by a certain date to receive the discounts?
To receive the discounts, your registration must be paid by the discount deadlines. Discount Deadlines... 
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What type of proof should I send to receive my discount?
To receive the discounts, you must fax proof of eligibility to 707-566-8963. 
Verification types include:

  • A  statement on your organization’s letterhead verifying your proof of employment
  • A copy of your organization-issued ID card

Your registration will not be fully processed until we receive this information, and it has been verified.
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Where is the event taking place?
The event is taking place at the Fairmont Hotel in San Jose, California.
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What hotel should I stay at?
You should stay at the hotel where the event is taking place, at the Fairmont Hotel in San Jose, California.
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Are meals included?
Continental Breakfast and Lunch are included with your registration (no lunch on November 13th). There is a wide range of dining options close to the hotel for dinner. Check in with the hotel concierge for your options!
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What are the Breakfast Bytes?
Each morning at DevLearn 2009 you will have the option of joining a focused “Breakfast Bytes" discussion group. There will be twelve to choose from each day. These facilitated discussions will enable you meet other conference attendees in a relaxed, casual environment, so you can share your best practices, insights, and tips while learning from one other’s experiences.
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Are the Optional Pre-conference Intensives full day events?
The focused Optional Pre-conference Certificate Programs will be held on Tuesday, November 10, 2009 from 8:30am to 4:30pm. They are full day events. A separate paid registration is required to attend.
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What is the Expo Reception all about?
Wrap up your first day at the conference by joining all your e-Learning industry colleagues at the captivating Marketplace Expo Welcome Reception! There will be Hors d'oeuvres to eat & drink, and you'll find people to meet & greet, exhibitors to see, surprises, and prizes!
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Are the sessions being recorded?
Sessions are not being recorded.
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What is the dress code?
Comfortable, casual attire is recommended. We recommend you bring a sweater or jacket, because it can get cool in the evenings.
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DemoFest Webinar
Marketplace Expo
Adobe Learning Summit

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