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eLearning Professionals

Moving Beyond eLearning to Performance Support

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Although eLearning is a well-established learning modality for the training industry, for many, it has never realized the “Just in Time” (JIT) promise. JIT is not an issue of availability. It’s a result of context and accessibility – the ability for a learning solution to truly be embedded in the workflow providing JUST enough information to perform effectively – something eLearning is not designed to do.

Performance Support has reemerged as a strong and effective discipline that truly delivers fast, measurable business results. The time for Performance Support is now. Join performance support guru Bob Mosher and learn how you can move beyond eLearning to create highly impactful learning solutions that enable employees to solve their own issues, right at the moment of need.

In this session, you will learn:

  • Why eLearning is not Performance Support
  • The 7 principles of effective Performance Support
  • The technologies that enable the creation of Performance Support

Bob Mosher
Ontuitive

Bob Mosher

Bob Mosher has a leading role in Ontuitive’s international management team. Bob has been an active and influential leader in the learning and training industry for over 23 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before joining Ontuitive, he was Director of Learning Strategy and Evangelism at Microsoft, and Executive Director of Education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating within industry associations.

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