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101 How People Hold and Touch Their Mobile Devices

10:45 AM - 11:45 AM Tuesday, June 24

Getting Started

Despite decades of research and years of touchscreen mobile phones and tablets being in use, there’s still a great deal of myth and disinformation in place about how these devices work, and how best to design touch-based interfaces. Mobile technology is now mature enough to mandate that we design mLearning solutions in a way that better matches the ways our learners actually interact with these devices. Too much mLearning design involves scaled-down desktop interfaces, or makes incorrect assumptions about how people’s thumbs work. We can’t design with poor foundational knowledge, and expect good outcomes.

In this session you will explore new research from The eLearning Guild that brings to light how people use all their different devices in all environments, from the street to the classroom. You will learn the research findings and synthesize them into actionable guidelines that you can use to immediately improve the design and development of your mLearning projects. You will leave this session with an understanding of how humans interface with touchscreen mobile devices, and how you can leverage this information in your mlearning design.

In this session, you will learn:

  • How people hold devices
  • Where different devices are used
  • How different devices are used
  • How different methods of use impact the ability for users to view and touch parts of the screen
  • Tactics for mobile design

Audience:
Designers, developers, and project managers involved in designing apps or websites for mobile handsets or tablets.

Technology discussed in this session:
Mobile handsets, phablets, and tablets, regardless of platform.

Steven Hoober

President—Design

4ourth Mobile

Steven Hoober, President—Design, 4ourth Mobile, is a mobile strategist, architect, and interaction designer. He has been doing mobile and multi-channel design since 1999, working on everything from the earliest app stores, to browser design, to pretty much everything but games. Steven wrote the patterns and technical appendices for the book Designing Mobile Interfaces, maintains a repository of mobile design and development information at the 4ourth Mobile Patterns Wiki, and publishes a regular column on mobile in UX Matters magazine.

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102 Learners Don’t Color Within the Lines

10:45 AM - 11:45 AM Tuesday, June 24

Instructional Design

The introduction of new technologies has continuously impacted personal and professional learning. Individuals have used desktops, smartphones, tablets, and other technologies to enhance the way they learn, and organizations have struggled to keep up with the changes. Organizations desiring to make the move to mLearning often hit roadblocks, and find it challenging to find a place and meaning for mobile learning.

This session will challenge the notion that mobile learning is a separate strategy and you will look at mobile as a single piece in a greater puzzle. You will discover the importance of NOT having a mobile learning strategy, and understand the critical difference in having an organizational learning strategy in which mLearning fits. You will explore the behavior of typical learners, including how they consume and share knowledge on their way to understanding and competency development, and how that affects your overall strategy.

In this session, you will learn:

  • How to refine your current understanding of mLearning
  • How to recognize the influences of mobile learning
  • How people learn in today’s workplace
  • The needs of today’s worker
  • How to position mobile learning to meet your overall learning strategy

Audience:
Instructional designers, developers, managers, and directors. No prerequisite knowledge is necessary, but a good understanding of fundamental mobile terminology will be helpful.

Technology discussed in this session:
Micro-video, wikis, blogs, online self-paced courseware, mobile assessment, micro-courseware, and virtual live training.

Sean Bengry

Senior Principal, Learning Strategy and Design

Accenture

Sean Bengry is the senior principal of learning strategy and design at Accenture. As a strategist Sean keeps apprised of L&D trends and focuses Accenture Academy, as well as Accenture’s external clients, on their role in the ever-shifting state of learning culture and the intersection of technology. His responsibility is to imagine, design, model, and develop potential learning solutions that can be added to the library of Accenture Academy, as well as guide the direction of the overall delivery and business. Sean’s work has taken him all over the world as he continues to assist other learning professionals in developing corporate learning strategy, and more importantly, changing the overall culture of learning within companies.

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103 Mobile Blended Learning—a Case Study

10:45 AM - 11:45 AM Tuesday, June 24

Instructional Design

Blended mobile learning should be an experience that holds value for both training and performance support. The growing usage of tablets and mobile apps provides an opportunity to combine more traditional eLearning with user-friendly mobile applications that can also capture real-time data to enhance the overall instructional content. Pairing performance support apps with learning materials ensures that content delivered in a training session stays relevant to the user on the job.        

In this session you will learn how a major regional transit training group embraced blended mobile learning and performance support with interactive courseware on tablets. You will discover how adding a performance support app to the overall learning structure enabled users to immerse themselves in the content in ways that create a higher degree of learning and immediate feedback. You will explore the challenges associated with navigating different browsers on various mobile devices and desktop operating systems while keeping courseware up-to-date and interactive, in addition to the steps required to make courses accessible for learners with disabilities.        

In this session, you will learn:

  • How tablets and other mobile devices can offer a more interactive and engaging learning experience
  • Programming solutions for creating engaging and effective interactions when not using Flash or HTML5
  • Strategies to make eLearning accessible to people with disabilities when programming using custom solutions
  • Ways performance support apps can take learning far beyond the classroom

Audience:

Intermediate and advanced designers, developers, project managers, and managers.        

Technology discussed in this session:

Tablets, smartphones, HTML, JavaScript, jQuery libraries, and mobile applications.

Mike Brock

President

Immersed Technologies

Mike Brock is president of Immersed Technologies. He is the lead project manager for technical training courses for predominately automotive- and transportation-industry clients including Audi of America, Kia Motors America, Fisker Automotive, and the Southern California Regional Transit Training Consortium. Mike has over 20-years experience as a technical trainer and project manager. He is equally business-minded and passionate about his work. He understands that clients’ objectives span departments and he never loses sight of what it means to break new ground. Mike’s projects have earned MarCom, Davey, Communicator, Horizon Interactive, and W3 awards.

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104 Contextualizing mLearning as Part of the Learning and Performance Ecosystem

10:45 AM - 11:45 AM Tuesday, June 24

Strategy

Organizations are not using technology in ways that match with how we think, work, and learn. The learning and development (L&D) function is focused on limited options, when there’s so much more they could be doing. On the other hand, people are using mobile devices in ways that are natural, ways that augment their ability to do. The intersection here is the opportunity that mobile provides.

In this session, you will examine how we are using mobile devices to make ourselves more effective. You will explore the context of the ecosystem in which organizations are operating and the changes needed on behalf of L&D. You will discuss how mobile devices provide the opportunities to make those changes. You will discover the steps necessary for change to lead to sustainable impact on the organization. You’ll be exploring a strategy for L&D that’s catalyzed by mobile. You will leave this session understanding the steps L&D needs to take and the role that mobile plays in that evolution.

In this session, you will learn:

  • About the full suite of mobile opportunity
  • How L&D could and should be supporting the organization
  • Where mobile fits in the context of L&D
  • How mobile enhances a learning and performance ecosystem
  • The core elements of a mobile-enabled L&D strategy

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Mobile technologies.

Clark Quinn

Executive Director

Quinnovation

Clark Quinn is the executive director at Quinnovation, where he consults on performance systems architecture and strategy. Clark combines a deep background in cognitive science with broad experience in technology, delivering innovative and successful solutions for Fortune 500 organizations, government, not-for-profits, and education. An in-demand presenter, Clark is also the author of numerous articles and four books, including titles on games and mlearning as well as his most recent, Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age. Clark holds a PhD in cognitive psychology from the University of California, San Diego, and was awarded the Guild Master Award in 2012 for his accomplishments and contributions to the eLearning community.

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105 Examples and Tools for Augmented Reality

10:45 AM - 11:45 AM Tuesday, June 24

Development

Augmented reality (AR) can take any situation, location, environment, or experience to a whole new level of meaning and understanding. Mobile AR technologies provide an innovative tool for contextual learning, but mobile learning designers and developers are unaware of where to look for examples or development options.

In this session, you will learn how this engaging mobile technology is changing the way people learn on mobile devices. You will explore this exciting mobile learning capability in detail and examine its potential for learning while identifying both positive and negative aspects of AR. You will also learn about the possibilities and see several exciting examples and tools for development for AR. This session will also cover attempts to classify AR according to several key aspects (device/technology, mode of interaction, type of media, personal or shared experiences) based on formal research literature from the Open University.

In this session, you will learn:

  • To understand contextual mobile learning and the differences between augmented reality and mobile augmented reality
  • About existing apps and tools you can leverage to create your own mobile AR content
  • From examples of mobile AR using for contextual mobile learning
  • The potential for learning while identifying both positive and negative aspects of AR

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Mobile technologies, augmented reality.

Jason Haag

Research Analyst

Advanced Distributed Learning (ADL) Initiative

Jason Haag is the mobile learning team lead and a research analyst for the Advanced Distributed Learning (ADL) Initiative. His interest and background is in learning systems, web technology, and standards. Jason spent eight years supporting the US Navy’s eLearning program in both engineering and management roles before joining ADL in 2009. He is currently employed by the Tolliver Group and provides systems engineering and technical assistance (SETA) support for ADL; his primary focus is mobile learning research, including instructional design and performance support, mobile device platforms and technology, interface design for learning, and best practices for implementation.

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106 Design Considerations for Learners on the Go

10:45 AM - 11:45 AM Tuesday, June 24

Instructional Design

There are close to a dozen different iOS devices and over 4,200 different Android devices on the market. Designing your content for these different devices is challenging. When considering building training material for mobile devices, you may wonder if it’s best to build a native application or a web application. It’s important to know the advantages and disadvantages of both native and web training applications, and to understand the significant differences between developing for mobile as compared to a traditional desktop.

In this session, you will explore a matrix that helps you understand the advantages and disadvantages of building native training applications vs. web applications. You will discuss topics like flexible layout for smartphones, appropriate fonts, font sizing, colors, and safe viewing areas on a phone. You will explore what mobile training is versus JII (Just In-time Information), and how the differences between the two will impact how and what you build for your mobile learners.

In this session, you will learn:

  • To define a flexible design
  • The advantages of native applications
  • The advantages of web applications
  • Which font settings work best for tablets and smartphones
  • Which colors work best for mobile devices

Audience:

Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:

iPhone, iPad, Android Devices, and Blackberry Playbook.

Phil Cowcill

Senior eLearning Specialist

Department of National Defence

Phil Cowcill is the senior eLearning specialist of Department of National Defence. Phil started in multimedia development in 1985 when he was part of a team that developed Canada’s first Level III interactive videodisc, and he has been working full-time in the multimedia field since then. In 1995, Phil joined Canadore College where he set up, coordinated, and taught the interactive multimedia post-graduate program. Thompson Publishing released Phil’s first academic publication in 2004, and he joined Macromedia/Adobe in 2007 as a quality assurance engineer. Phil travels and speaks at a variety of educational and multimedia conferences all over North America.

Krista Hildner

Mobile App Developer/Faculty

Canadore College

Krista Hildner is a full-time mobile application developer at Canadore College who slants towards building educational applications. When Krista isn’t developing mLearning or mobile applications, she teaches part-time in Canadore College’s mobile-application development department.

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107 Content as an API: The Future of Content Distribution

10:45 AM - 11:45 AM Tuesday, June 24

Content Management

Mobile technologies and web platforms are advancing faster than training methodologies so keeping up with the trends is getting more and more difficult. There is a growing need to develop training initiatives for a technology landscape that is evolving at a remarkable pace without having to redevelop content for each device or platform.

In this session you will learn how to leverage (or repurpose) real-time-content API delivery systems in an eLearning environment. You will discover how this allows for single-sourced (cloud) content authoring, editing, and storage while being able to have mobile apps, websites, and applications access that content in real-time. You will explore how this eliminates the the need to redevelop content for each app or program that needs it as the landscape evolves. You will leave this session with an understanding of how to design a strategy that will allow for consumption of content from any device on a network.

In this session, you will learn:

  • A definition of “content API,” and where you have already used one
  • Why the future of eLearning technology will require API-accessible content
  • Five reasons you would use a content API over a traditional LMS or LCMS to manage content
  • How to chose an API for your content
  • About content API and tracking results

Audience:

Intermediate designers, developers, project managers, and managers knowledgeable about existing technology-based learning-content management solutions in the industry, e.g., LMS, LCMS, CMS.

Technology discussed in this session:

Content APIs, social networking tools, tracking standards, mobile devices (phones, tablets, and consoles), computers (Windows, Mac, Linux), cloud storage, and cloud computing.

Robert Christie

Digital Learning Systems Specialist

Metrix Group

Rob Christie, a digital learning systems specialist for Metrix Group, has been developing content management and delivery platforms and systems for eLearning and mLearning for the last 13 years. Rob is an expert in technical problem solving and strategy in web design, web application programming, eLearning development, and eLearning systems design and development. His experience ranges from ground-up builds of enterprise eLearning management systems including process design, implementation, and deployment to prototyping bleeding-edge/experimental eLearning technology. He is a leader in the implementation of structured content for eLearning and intelligent-content schema design.

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108 Immersive mLearning and Its Impact on Learner Engagement

10:45 AM - 11:45 AM Tuesday, June 24

Management

Organizational leaders often see gaming and immersive mLearning solutions as frivolous and potentially a waste of time. As a result, an engaging learning medium is often overlooked, resulting in missed opportunities to use mobile solutions as a strategy to improve employee skill building. Studies show that participants learn either because they are motivated to learn or because they are engaged in the learning. The challenge is in helping stakeholders understand that mLearning can be extremely immersive and effective for learning.

In this session you will learn from examples of mLearning used both on its own and to enhance classroom experiences. You will explore client use-cases and make the case for how games and simulations increase neuroplasticity and learning effectiveness. You will see these principles in action during a live test of learning engagement by monitoring the EEG levels of two learners with helmet-style brain monitoring tools.

In this session, you will learn:

  • Key talking points to speak to stakeholders about the value of immersive mLearning
  • How to contrast use-cases for immersive mLearning such as games and simulations
  • Fresh approaches to using mLearning in the classroom and as well as in a virtual environment
  • Introductory concepts to the science behind learning engagement and effectiveness so as to be able to promote mLearning

Audience:
Intermediate designers, managers, directors, and executives with experience with basic mLearning design.

Technology discussed in this session:
Simport as a systems dynamic tool.

Caroline Avey

Senior Learning Strategist

The Regis Company

As a senior learning strategist with The Regis Company, Caroline Avey has over 18 years of experience in devising transformational learning for Fortune 500 companies and public agencies. Her design and development of creative instructional technologies delivers effective and innovative solutions to clients. As an expert in learning technologies, Caroline is known for her work in mLearning, learning portals, virtual learning environments, gaming solutions, QR codes, and 3-D virtual worlds. Her work with Regis includes exploring the field of neuroscience and its application to immersive learning such as games, simulations, and microsims.

Konstantin Myasoyedov

Chief Architect

The Regis Company

Konstantin Myasoyedov, the chief architect with The Regis Company, has over 21 years of combined full-cycle application development, database design, and management experience. Konstantin develops problem-solving patterns and platforms, builds libraries of reusable software functions and assets, and socializes these solutions throughout the entire development team. His work with Regis also includes exploring cutting-edge technologies and their application to immersive learning such as games, simulations, and microsims. Konstantin’s understanding of the myriad of technical aspects in both learning technologies and consumer-level technologies allows him and his team create innovations in mLearning, learning portals, virtual learning environments, gaming solutions, and simulation environments.

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109 Digital Badges for Mobile Learning

10:45 AM - 11:45 AM Tuesday, June 24

Development

A new approach to credentialing learning is on the horizon. Digital badges is a new credentialing model will have a profound impact on trainers, designers, developers, managers, and learners. A digital badge is a credential that is ideally suited for the age of electronic networked learning and work. But how does an organization initiate a badge program? Digital badges are transportable, sharable, embedded with information, and authenticatable. Before issuing badges, organizations must understand the process for issuing, storing, and sharing digital badges.

In this session you will explore the answers to many pressing questions related to digital badges. You will learn from examples of badges that are already being used. You will discover how you can include badges in your mobile learning programs. You will better understand the implications of badges on your work and on your organization’s learning strategy.

In this session, you will learn:

  • What a digital badge is, and why digital badges are important to the future of learning
  • Lessons from the organizations building the digital badge ecosystem
  • About the opportunities for implementing digital badges in mobile learning
  • How to learn more about digital badges, for the benefit of your organization and your career

Audience:
Novice to advanced designers, developers, managers, and directors.

Technology discussed in this session:
Participants will be introduced to companies in the digital badge ecosystem such as BadgeStack, BadgeSafe, Makebadge, Totora, and, especially, Mozilla’s Open Badges infrastructure.

Dennis Viehland

Associate Professor

Massey University

Dennis Viehland is associate professor of information systems at Massey University in Auckland, New Zealand. Each of his three careers has included a focus on technological innovation—how to successfully deploy emerging technologies in government, universities, and business.

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110 Understanding the Terminology and Scope of Mobile Learning

10:45 AM - 11:45 AM Tuesday, June 24

Strategy

For most organizations, starting to explore adding mobile to an organizational learning strategy can be confusing. Some organizations see mobile learning as nothing more than HTML5. Some instructional designers think mobile learning is a concern only for developers. Still other organizations think mobile is nothing more than a different publishing option from an authoring tool. It’s only when you start walking down the path that you realize just how wrong those assumptions, and countless others, truly are.

In this session you will immerse yourself in the world of mobile learning. You will explore the key components that are needed for an effective mobile learning solution. You will learn the terminology of mLearning so that you can effectively participate in strategic discussions. You will leave this session understanding the key strategic considerations that must be explored before taking your first step.

In this session, you will learn:

  • What mobile learning is … and what it isn’t
  • Mobile learning terminology and buzzwords
  • Considerations to explore as you build your strategy
  • Design and development principles, practices, and tools
  • Important points related to implementation and security

Audience:

Novice designers, developers, managers, and directors

Sarah Gilbert

President

meLearning Solutions

Sarah Gilbert specializes in mobile learning technology strategy, design, and development at meLearning Solutions. She also serves as director of the Informatics Academy at the Task Force for Global Health, where she leads a team to support global public health workforce development, and is involved with ATD. Sarah's work has been published in The Book of Road-Tested Activities, 68 Tips for eLearning Engagement and Interactivity, TD Magazine, and a variety of other training and workforce publications. She regularly speaks at conferences and business events on the practical application of learning technology.

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111 B.Y.O.L.: Create a Tappable App Prototype in Under an Hour

10:45 AM - 11:45 AM Tuesday, June 24

Tools

eLearning developers are used to being able to use rapid eLearning development tools to quickly build and prototype eLearning materials. In the mobile world, these tools are a bit different and have their own constraints and implementation considerations. Development of mobile apps can be a tricky, specialized skill set. If you are new to this world, the barrier to entry likely overwhelms you.

In this hands-on session participants will learn prototyping paths—the tools and techniques used to accomplish successful mobile apps. You will explore in-depth case studies and see real world examples from major industry-leading clients. You will discover how to build rich prototypes for various mobile platforms without breaking the bank, and many of the techniques may be applicable to final implementation depending on your needs. In less than an hour, participants will develop a tappable prototype of a mobile application using a web based tool.

In this session, you will learn:

  • The importance of prototyping
  • Examples of prototypes for real-world applications
  • How to build a prototype using Invision
  • Cost-effective prototyping techniques

Audience:
Designers, developers, and project managers involved in designing apps.

Technology discussed in this session:
Invision.

Participant technology requirements:
A laptop and a smartphone.

Chad Udell

Managing Director

Float

Chad Udell is the managing director of Float. Chad creates strategies and designs and develops mobile learning web and app solutions for industry-leading Fortune 500 companies. He is recognized as an expert in design and development, and speaks regularly at conferences on design, development, and mobile learning. Chad, who holds a BS degree in graphic design from Bradley University, is the author of Learning Everywhere: How Mobile Content Strategy is Transforming Training and Mastering Mobile Learning: Tips and Techniques for Success.

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112 B.Y.O.L.: Using the Learning Model Canvas to Connect the C-suite to Mobile

10:45 AM - 11:45 AM Tuesday, June 24

Management

Technology innovations, increased learner expectations, and leadership demands continue to change the learning ecosystem. Learning organizations are challenged to deliver mobile learning solutions that range from just-in-case compliance training to on-demand performance support at the moment of need. As a result, gaining support and resources for mobile learning requires executing the correct business model and having the proper framework to have tough consultative conversations (i.e., trade-offs, budget) with executives.

In this interactive session, and using the Learning Model Canvas as a framework, you will explore the five common organizational learning business models that are in use today. You will learn the strengths and challenges of the models and how to use the Learning Model Canvas to gain the support and resources needed to execute an effective learning model and mobile strategy. You will leave this session able develop an organizational learning business model, identify current gaps with necessary resources, and take next steps to execute a high-performance learning model.

In this session, you will learn:

  • The three key patterns of top learning organization models
  • The five top learning organization models in use today
  • How to identify the strengths and weaknesses of your current organizational learning model
  • How to select a preferred learning model for going forward
  • The next steps to implementing the preferred learning model
  • How to use the Learning Model Canvas to have consulting conversations with executive leadership to gain buy-in and resources

Audience:

Intermediate and advanced managers, directors, and VPs with a broad knowledge of learning organizations, business concepts, and design and delivery methods.

Technology discussed in this session:

Participants will download and populate the free Learning Model Canvas interactive PDF.

Participant technology requirements:

Participants will be able to download and interact with a PDF document using an Internet connection and PDF viewer on their own laptop.

John Delano

CEO/Co-founder

Saltbox

John Delano is the CEO and co-founder of Saltbox, where he empowers learning development leaders to create innovative performance development ecosystems. A synergist, his experience in learning development, consulting, and entrepreneurship with companies such as AT&T, Comcast, and T-Mobile provides a perspective that crosses the line from academic theory to practical tactics based on real-world success. John works with learning leaders who want to challenge the status quo, disrupt outdated learning models, and innovate to achieve their goals. He holds a bachelor’s degree from the University of Washington and a master’s degree from the University of Portland.

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201 Getting Your Video Mobile in Five Simple Steps

1:00 PM - 2:00 PM Tuesday, June 24

Media

Video is rapidly becoming one of the most popular media formats for learning. However, many organizations struggle when it comes to distributing video for and to mobile devices. Some of the challenges that organizations developing mobile-ready video for the frst time encounter include bandwidth, closed captioning, tracking, and organization of content.

In this session you will learn how you can leverage YouTube as an effective platform for delivering mobile video. You will explore how easily and quickly you can distribute video, and especially how well this approach works for deploying videos for mobile devices. You will also learn about various YouTube tools—such as YouTube Analytics—that can further enhance your mobile efforts.

In this session, you will learn:

  • How to quickly create a customized YouTube channel
  • How to tag videos for dissemination into various channel sections
  • How YouTube analytics can help guide your video-creation process
  • How YouTube tools such as closed captioning and annotations allow you to further extend video capabilities

Audience:
Novice designers, developers, and managers with an interest in learning how to use YouTube as a video platform.

Technology discussed in this session:
Basic video-capture software common to handheld devices; YouTube.

Mike Enders

Community Manager

Articulate

Mike Enders is an community manager at Articulate. His eclectic background includes stints working in leadership development, running a martial arts studio, teaching psychology, and building a custom eLearning company. Mike is an award-winning educator and eLearning developer and has been the recipient of bronze and honorable mention awards in the Articulate Guru competition. He also captured the award for best software system solution at SolutionFest 2013.

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202 Mobile: Exploring the Future of Learning

1:00 PM - 2:00 PM Tuesday, June 24

Strategy

Today more people have mobile access than have safe drinking water and electricity. There are now as many mobile subscribers as there are people on Earth. Gartner predicted that there will be close to 1 billion smartphones sold in 2013. Despite the rapid consumer adoption of ever-advancing mobile technologies, many organizations still struggle with adding mobile to their learning strategy. As learning professionals, we will have to adopt new strategies and learn new skills in order to support workers in an increasingly mobile-first world.

In this session you will discover why mLearning projects often fail. You will look at the design of these projects in terms of both technology and adult learning principles. You will explore how you can design mLearning so that learners are successful. This session will give you the keys to unlocking a successful mobile strategy.

In this session, you will learn:

  • Why mLearning often fails
  • How mLearning is fundamentally different, while still supporting adult learning principles
  • How to go beyond form factor in design
  • The intersection points between social media and mLearning
  • How to start developing your own mLearning strategy

Audience:
Novice to advanced designers, developers, and directors.

Technology discussed in this session:
Typical mobile platforms—phones and tablets

Buck Bard

Director of Learning

OSIsoft

Buck Bard, the director of OSIsoft, has been designing and delivering learning solutions for over 25 years. Buck currently directs a global team responsible for developing solutions for classroom, mobile, and virtual environments. He holds a Certified Professional in Learning and Performance (CPLP) certification from the Association for Training and Development (ATD).

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203 Next Gen mLearning: Mixing Formal and Informal for Your Mobile Workers

1:00 PM - 2:00 PM Tuesday, June 24

Instructional Design

Mobile has moved from an alternative delivery option to a mission imperative as companies seek ways to reach out and connect with their workers, partners, and customers through their omnipresent handsets and tablets. Accelerating learning delivery and increasing organizational performance have near universal appeal for companies of all sizes wanting to leverage a better informed, educated, and engaged audience through the many affordances mobile tools and technologies thus creating leverage.

In this case-study session you will discover how teams across industries are tapping into mobile’s ability to connect with workers. You will explore how to build and support a holistic learning experience spanning any mobile-friendly modality that is accessible via today’s most popular handsets, tablets, and eBook readers. You will review case studies from leading companies mixing formal learning with informal interactions to drive organizational performance, and learn about the kinds of experiences users and learners naturally want to perform while mobile.

In this session, you will learn:

  • How you can mix formal and informal interactions to drive organizational performance
  • How to measure the effectiveness of marrying formal and informal learning methods into a unified learning initiative
  • How to deliver learning plans that combine just-in-time, just-in-case, blended, and social learning
  • When mobile delivery works best and when it doesn’t

Audience:
Novice to advanced designers, developers, project managers, managers, and directors involved in mLearning implementations.

Robert Gadd

President

OnPoint Digital

Robert Gadd is the co-founder and president of OnPoint Digital, where he directs the company’s technology strategy and vision. Robert is a recognized industry leader and frequent speaker on learning solutions and mobile-learning (mLearning) technologies. Prior to founding OnPoint in 2001, he was president of eDeploy.com, a web-based project collaboration developer for technology OEMs, carriers, and systems integrators based in Denver, CO. Prior to eDeploy, Robert was the chief technology officer of Datatec Systems, a leading systems integrator for Global 2000 companies with worldwide operations and more than 1,000 employees. He is co-host of “This Week in mLearning,” a podcast exploring all aspects of mLearning. Robert was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.

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204 Which Tools Should You Use for Desktop and Mobile Development?

1:00 PM - 2:00 PM Tuesday, June 24

Tools

Some eLearning tools work great for desktop delivery, while others are geared more towards delivering to mobile devices. Then there are those tools that do a pretty good job of delivering to both desktop and mobile. It’s become increasingly challenging for organizations to know which tools really work well for developing for mobile, and which tools just claim that they do.

In this session you will learn from an unbiased comparison of the many tools used to develop mobile learning. You will look at how different tools rank across different categories. Bring your own development tool questions and add those factors to the conversation. Mobile delivery is becoming a necessity for learning designers. In this session you will discover which tools work best for mobile and desktop delivery.

In this session, you will learn:

  • Which tools work best for desktop delivery
  • Which tools work best for mobile delivery
  • Which tools work best when you need to deliver to both desktop and mobile devices
  • How to interpret the marketing claims of tool vendors

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors with a basic knowledge of eLearning and mLearning.

Technology discussed in this session:
Authoring tools

Joe Ganci

President

eLearningJoe

Joe Ganci is president of eLearningJoe, a custom learning company. Since 1983 he has been involved in every aspect of multimedia and learning development. Joe is considered a guru for his expertise in eLearning development, and he consults with clients worldwide. His eLearning tool reviews appear each month in Learning Solutions Magazine, and he has been the recipient of several awards for his work in eLearning. His mission is to improve the quality of eLearning with practical approaches that work. He loves to help others achieve their goals. Joe was awarded the Guild Master Award in 2013 for his accomplishments and contributions to the eLearning community.

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205 Meeting the Moment: Learning Needs, Mobile Training, and Performance Support

1:00 PM - 2:00 PM Tuesday, June 24

Performance Support

It’s been more than 20 years since Gloria Gery published her pioneering work, and still the promise of real-time performance support remains elusive. What opportunities do trainers now have to help employees improve skills while doing real tasks on the job? When is it appropriate to use mobile devices and when isn’t it? What new strategies are needed when developing mobile learning as performance support?

In this session you will explore these and other questions as you discover a learning model that effectively and efficiently takes advantage of mobile devices and performance support as part of an overarching learning strategy. You will learn about a framework for evaluating performance-support opportunities for learners and how you might best leverage mobile devices to meet them. You will leave this session understanding how training departments can begin to take full advantage of the mobile opportunity to meet the learning moment and train and support their workers on the job.

In this session, you will learn:

  • What opportunities trainers now have to help employees improve skills while doing real tasks on the job
  • When it is appropriate to use mobile devices and when it isn’t
  • What new strategies are needed when developing mobile learning as performance support
  • How mobile devices can be fully leveraged to meet the learning moment and train and support workers on the job

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
HTML5, several mobile devices (smartphones and tablets), and responsive design.

Paul Schneider

SVP Business Development

dominKnow

Paul Schneider, the senior vice president of business development for dominKnow Learning Systems, has worked in the area of distance communication technologies in academia and corporate for over 18 years, primarily focusing on distance learning. Paul has provided services in most areas of learning, including instructional design, distance education, mobile training, and performance support. He currently oversees operations and business development at dominKnow Learning Systems. Paul holds a PhD in counseling psychology from the University of Illinois, Urbana-Champaign.

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206 Apple iBeacons for Just-in-time Learning

1:00 PM - 2:00 PM Tuesday, June 24

Development

Apple has recently introduced support for indoor positioning via iBeacon (aka Bluetooth Low Energy (BLE)). Unlike GPS, iBeacon has much lower power consumption as well as being much more accurate in detecting and connecting to nearby devices, particularly indoors. iBeacons are poised to transform how retailers connect with people indoors. They also hold great potentional in their ability to deliver highly-customized, location-based learning performance materials in real-time.

In this session, you will learn how to develop an iBeacon application that integrates with a physical device, such as phone or tablet. You will examine the API for discovering beacons, connecting to an Estimote, and communicating to the device. By the end of this session, you will have a good understanding of iBecaons and their potential for learning and performance support.

In this session, you will learn:

  • How iBeacons can be used to identify learners
  • How iBeacons provide just-in-time performance support with indoor positioning
  • How to connect to experts within a proximity radius
  • To understand the iBeacon API

Audience:
Novice to advanced developers, directors, VPs, and CLOs with a general knowledge of performance support and mobile learning.

Technology discussed in this session:
Estimotes, iBeacons (Bluetooth Low Energy), iPhone and iPad, and Appcelerator’s Titanium and Alloy.

Jody Baty

Project Manager

Roamable

Jody Baty is the cofounder of Roamable, a small app development company that specializes in mobile apps for learning. Jody ended up in the ed tech industry by accident; a former database programmer, for almost 20 years she has focused on SCORM, AICC, authoring tools, learning management systems, and, now, mobile apps.

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207 Building a Smarter Classroom by Shifting Your mLearning IQ

1:00 PM - 2:00 PM Tuesday, June 24

Management

Selecting and purchasing mLearning technology to enhance classroom learning is getting more difficult as options proliferate. Tactical decisions today can have long-term consequences for near-term budgets, mid-term learning, and long-term lifecycle support. You need a way to sort through all the options, limits, and restrictions based on various use-cases and learner needs.

In this session you will deconstruct several use-cases from higher education and military training to isolate a successful mLearning technology selection process. You will apply this process to your own organizational limits and use-case requirements, and then craft an effective mLearning technology proposal. You will leave this session with the tools to capture a matrix of requirements for your specific mLearning use-case that will enable you to isolate your two or three governing limits from a sea of technical possibilities. You’ll learn how to structure an mLearning technology proposal to win over upper management.

In this session, you will learn:

  • Why there has never been a better time to bring mLearning to the classroom
  • Why tactical purchases must be supported by a lifecycle learning strategy
  • How to isolate your two or three governing limits from a sea of technical possibilities
  • How to capture a matrix of requirements for your specific mLearning use-case
  • How to structure an mLearning technology proposal to win over upper management

Audience:
Intermediate designers, developers, project managers, managers, and directors with experience crafting and delivering traditional classroom training, and a desire to integrate new mobile-learning technology for their in-class learners.

Technology discussed in this session:
eTablets, eReaders, smartphones, SRS/ARS “clickers,” health and motion monitors, streaming media projection, backchannel options (Twitter, chat), LMS/CRS integration, wireless networks, audio mixing and editing, mobile and content-creation applications.

Edward Beale

Chief of Training

N Plus One Group

Edward Beale is the chief of training for the N Plus One Group, as well as an author focused on human performance, hospitality, and travel. He lectures regularly about his experience crafting deliberate and positive culture. Ed helps small businesses (with few resources for building talent) to implement simple performance tools and get results. He is a retired US Coast Guard commander.

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208 Mobile Technology—Enabling Learning, Transforming Business Performance

1:00 PM - 2:00 PM Tuesday, June 24

Management

Organizational learning infrastructures are constantly evolving, and mobile technology is now at the forefront of the new learning environment. Mobile technology provides the platform to provide informative and useful learning content to learners whenever and wherever they need or want it. Although the industry continues to stir with talk about mobile technology and the benefits it can provide to learning and development, CLOs have been slow to adopt mobile as a learning strategy. How do you best optimize mobile technology and ubiquitous connectivity for learning opportunities that have a positive impact on business performance?

In this session you will explore a number of use cases and business scenarios that show how mobile technology can best be utilized to bring about positive returns on training, employee and overall business performance. You will discover how mobile technology can be used as an input mechanism to enable social learning, a critical component of any organization that is striving to become a true high-performing learning organization. You will identify personal use case scenarios as well as the direct and indirect benefits of including mobile as part of a learning strategy. You will leave this session with a better understanding of using mobile not only to deliver content, but as a mechanism that enables social learning, a critical component in the development of high-performing learning organizations.

In this session, you will learn:

  • The direct and indirect benefits of adopting mobile technology as part of your learning strategy
  • The value of using mobile technology to enhance social learning opportunities
  • The characteristics of a high-performing learning organization
  • How to develop a formal learning strategy that includes mobile learning as an initiative

Audience:

Novice to advanced managers, directors, and VPs with a general understanding of how training contributes to overall corporate strategies and business performance objectives.           

Technology discussed in this session:

We will discuss using tablets and cellphones in addition to general social and mobile learning technologies.

Donna Lord

Vice President, Sales & Marketing

ePath Learning

Donna Lord is the vice president of sales and marketing for ePath Learning. Donna has spent more than 20 years helping companies of all sizes, including Hewlett-Packard, Serono Laboratories, Citizens Communications, and Bose, effectively market their products and services, expand their brand presence, and achieve their business goals. At ePath Learning, Donna leads all sales activities, ensuring the company’s objectives remain aligned with providing significant value to customers. Donna holds an MBA degree from Regis University.

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209 Using Mobile Technology to Maximize the Effectiveness of Learning

1:00 PM - 2:00 PM Tuesday, June 24

Global

The social-service workforce in Scotland is around 192,000 employees. Most of the workers are community based and have a broad range of educational backgrounds. Its learning and development group faces logistical and financial challenges due to the economic climate and the bugetary impact when employees are brought to central locations for learning. Retention from these face-to-face learning events is marginal at best.

In this case-study session you will learn about the Scottish Social Services Council’s mobile-learning strategy. You will explore how they have maximized the benefits of situated learning in a dispersed workforce. You will discover how they have increased retention rates from 20 to 90 percent. You will learn of the design considerations used for materials for smartphones and tablet devices and the “best-use” solutions, using examples from field-tested projects. You will also explore the various issues that must be worked out when deploying mobile devices for learning in a corporate environment.

In this session, you will learn:

  • How to maximize learning transfer by delivering learning in the context in which it will be applied
  • How to create augmented-reality learning, cheaply and effectively
  • How to design for success when creating mobile learning
  • How to integrate various technologies to create immersive, effective learning
  • The challenges and benefits of deploying mobile learning in a corporate environment

Audience:
Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Smartphones, tablet devices, and hand-held gaming devices.

Keith Quinn

Learning Technologies Manager

Scottish Social Services Council

Keith Quinn, the learning technologies manager for the Scottish Social Services Council, has 30 years’ experience in the social-service sector, with 25 of those years spent in learning and development. Throughout his time at the Scottish Social Services Council, Keith has taken on the lead role for the development and implementation of technology-enhanced learning solutions to support workforce development. He has won a number of awards for this work—the Microsoft Prize for eLearning (at the University of Ulster), the Guardian Public Service Award for Innovation, and most recently a Create in Fife Innovation award for an SSSC project to develop mobile- learning resources. His work has also been featured in case studies developed and promoted by the Adobe Corporation.

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210 Mobile Apps 101: Learn the Basics Before You Build

1:00 PM - 2:00 PM Tuesday, June 24

Getting Started

Everyone seems to have an app these days. Many organizations are interested in developing an app, but do not have an understanding of what such a project entails. Before you spend time and money creating an app, it’s important to become familiar with terms, resources, and app-user behaviors.

In this session, you will learn the basics about creating apps for learning. You will explore the differences between native versus web apps and learn what to consider when designing functionality, including the importance of having a user-interface strategy. You will understand the resources needed to get you started when you’re ready to build. You will leave this session with an app-building implementation-plan worksheet, along with an understanding of mobile apps and how to implement them for your own organization.

In this session, you will learn:

  • The difference between a native and web application
  • Important strategies for designing your app
  • Considerations for functionality and the user interface
  • An overview of basic development tools
  • Resources to help you get started

Audience:
Novice designers, project managers, managers, and directors who are new to the world of apps.

Dora Rowe

Creative Director

Kids Included Together (KIT)

Dora Rowe, the creative director with Kids Included Together, has a rich background in both education and design. She leads her organization’s creative and technological strategy by utilizing her knowledge of current trends, technology, and forward thinking. Her passion is infusing fun and usability into technology and design. She holds an art degree from University of California Berkeley, and a web and media design certification from Coleman University. Awards received include two Graphic Design USA Awards, four Best in Design Coleman University Awards, a Berkeley Art Alumni Award, and a New Genres Award.

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211 B.Y.O.L.: Designing a Template for Your mLearning Course Using Storyline or Studio ’13

1:00 PM - 2:00 PM Tuesday, June 24

Tools

Most of the standard players used in eLearning are optimized for display on a desktop or laptop computer. When creating a course for mobile, certain elements that work well for the desktop are far from perfect on a phone or an iPad. Designers and developers need to adjust their standard practices to work better in a mobile environment.

In this hands-on session you will explore the ability to use Articulate Storyline or Studio ’13 to redesign your course size, aspect ratio, and player features to better support delivery on mobile devices. During the session you will build a player template and you will leave with a custom-built player template, as well as a number of free sample templates that you can edit for your own use.

In this session, you will learn:

  • How to design a player template compatible with delivery to a phone
  • How to design a player template interface compatible with Articulate’s Mobile Player for the iPad
  • How to determine which built-in and custom elements best support an mLearning strategy
  • How to create and share an Articulate template designed for mLearning

Audience:
Novice and intermediate designers and developers who are familiar with Storyline’s or Studio ’13’s interfaces and are comfortable using computer software.

Technology discussed in this session:
Articulate’s Storyline and/or Studio ’13, PowerPoint.

Participant technology requirements:
Windows Laptop or Mac running Windows software Articulate Storyline and/or Studio ’13 (if using the trial version—note that it expires after 30 days). All software should be installed and tested prior to attending the session.

Ron Price

Chief Learning Officer

Yukon Learning

Ron Price has over 30 years of combined experience in organizational development, instructional design, business coaching, leadership development, and experiential learning. Ron’s unique background has allowed him to work with a broad array of customers, ranging from schools like Duke University’s Fuqua School of Business to multi-national companies like BP, ConocoPhillips, and PepsiCo. He facilitates training on Rapid eLearning and develops eLearning solutions using the Articulate suite of products. Ron is passionate about all things learning and is frequently requested as a speaker at learning industry events.

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212 B.Y.O.L.: Simple Tools to Create Mobile Performance Support Content Fast!

1:00 PM - 2:00 PM Tuesday, June 24

Performance Support

Many organizations want to increase their deployment of performance-support (PS) programs, but are struggling to find a way to do so with a limited budget. You don’t need to spend lots of money on design and development tools for effective performance-support content. Performance support does not always need to be a product from a vendor; you can quite effectively create and deliver performance-support content using your existing software or free online tools.

In this session, you’ll learn how to quickly create PS content for smartphones using free tools and software. You will learn how to develop PS solutions on a budget using tools such as PowerPoint, Keynote, SnapGuide, DropBox, iBooks, and more to create and deliver both online and local performance-support content. You’ll come away from this session with tools, techniques, and a plethora of ideas for your next performance-support project. 

In this session, you will learn:

  • How you can use your existing tools to create PS content
  • Free online tools that you can use to deliver content
  • How to create a simple PS project
  • How to create interactive PDF content
  • Guidelines for developing a PS template

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Windows, Mac, iPhone, and Android.

Participant technology requirements:
Participants will need a Windows or Mac computer with PowerPoint or Keynote and a smartphone.

Paul Clothier

Independent mLearning Specialist

Paul Clothier is a learning specialist, eLearning and mLearning designer, speaker, and writer who has been in the technology training and learning field for over 25 years. Paul’s articles on training and learning have been featured in numerous learning and training magazines. He has a passion for mLearning design and user experience, and designs learning content and apps for touch-screen mobile devices.

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301 Is the IT Group Giving You a Hard Time? It May Be About to Get Worse.

4:00 PM - 5:00 PM Tuesday, June 24

Management

Learning professionals have long battled what is allowable from an organization’s IT group. Understanding why IT has these issues is the best method of lowering these barriers. In today’s world, data theft has become big business. The IT group sees allowing personal laptops and mobile devices onto organizational networks as a surefire method to data disaster. As such, IT groups often shut all the doors to minimize risks. Opening those doors can yield huge benefits and can be relatively easy, if you know how.

In this session you will learn how easy it is for someone to infiltrate your learning program and use it to attack your organization. You will learn a number of rules you need to employ during development to ensure your training remains safe and how following these rules will put your IT department at ease. You will explore how this process will lower the barriers to successful project implementation.

In this session, you will learn:

  • Why IT likes to say no
  • How to change your online behavior to stay safe and protect your organization
  • Basic mLearning development rules to keep your product clean
  • How easy it is for an attacker to infiltrate your organization’s IT infrastructure
  • How to ensure your mLearning development is not a cause for concern

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
HTML, Base64, Android, and iPhone.

Steve Howard

Manager of Technical Training Development

FireEye

Steve Howard is manager of technical training development for FireEye. Steve has spent over 15 years developing engaging instructional content, both as an associate and a consultant, for many diverse industries, such as department stores, utilities, the US Navy, healthcare, finance, real estate, and high tech. Steve’s passion is utilizing technology to its best for learning solutions.

Neil Lasher

Senior Instructional Designer

FireEye

Neil Lasher, the senior instructional designer for FireEye, is a Fellow of the UK Learning and Performance Institute. Over the last 25 years, Neil has assisted hundreds of companies of all sizes with their learning design and strategy. In 2012 Neil worked for the organizing committee of the London 2012 Olympics, helping to roll out one million hours of learning to 200,000 contractors and volunteers. A recognized expert and thought leader in instructional design and workplace analytics for using technology in learning, Neil is now part of a team of experts delivering learning at FireEye, ranked fourth on the Deloitte 2012 Technology Fast 500.

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302 Designing Apps That Boost Behavior Change

4:00 PM - 5:00 PM Tuesday, June 24

Instructional Design

There are so many variables to consider when L&D professionals or learning vendors try to decide how to best use mobile methods to boost the success of their learning initiatives. One critical element is understanding how to balance the amount of content and functionality you should include. Our recent experiences with testing several apps over the last three years has led us to some findings that will shape the role of how the Ken Blanchard Companies will use mobile tools and materials going forward.

In this case-study session you will explore various strategies for boosting the likelihood your mobile learning will be used on the job. You will learn how our internal mobile app evolved during its development, review and learn from the framework used to create our app, and see how it can be adapted in your own organization. You will also explore which parts of a learning experience work best on mobile devices.

In this session, you will learn:

  • How to reduce the functional footprint of an app to boost usefulness
  • How to boost the likelihood of it being used back on the job
  • What part of the learning experience to take on first through mobile
  • How to make trade-offs around native or unified app development

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Native apps, web apps, and PhoneGap.

Jay Campbell

VP Product Development

The Ken Blanchard Companies

Jay Campbell is a vice president of product development for the Ken Blanchard Companies, responsible for the development and management of the company’s product offerings. Prior to joining Blanchard, Jay served as head of product innovation for Experian Consumer Direct, the top provider of consumer credit reports. Before Experian, he was vice president of product management at Kelley Blue Book and vice president of product development for Monitor Group, driving the design and development of the company’s technology-enabled products and services. Jay holds engineering and economics degrees from Vanderbilt University and an MBA degree from Boston College.

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303 Management and Supervisory Training: Keep It Social, Professional, and Mobile

4:00 PM - 5:00 PM Tuesday, June 24

Strategy

According to ASTD Research, the most common forms of training across all industries are management and supervisory. These also represent a large percentage of training budgets in many organizations. Finding ways to address these training needs in a cost-effective way is critical, as is the need to integrate the social aspect that will unlock knowledge and share personal experience.

In this session you will explore various platforms that enable social collaboration. You will discover how these tools allow management and supervisors to access training, rate it, and allow for conversations to develop around it. You will discover how mobile technologies make these social interactions possible and affordable. You will leave this session with a different perspective on how to provide management and supervisory training.

In this session, you will learn:

  • Various platforms for social collaboration
  • Where the gaps are for developers in relation to learning at their companies.
  • Various cost-effective ways of distributing training
  • How to appeal to your learners’ range of learning styles.

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Desktop PCs, tablets, and smartphones.

Emma Lowney

Technical Services Manager

Intuition

Emma Lowney is a technical services manager for Intuition. Emma works within Intuition’s knowledge management solutions and consultancy service in North America, where she and her team partner with Intuition’s customers to deliver first-class solutions. These highly tailored programs give clients the ability to educate through effective knowledge management programs blending eLearning, mLearning, and instructor-led services. Emma’s specialty is working with Intuition’s clients to develop their mobile learning and knowledge management strategy. Emma is a business studies graduate in addition to holding an MCSA and CCNA.

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304 Assisting Transitioning Vets: A Mobile Performance-support Case Study

4:00 PM - 5:00 PM Tuesday, June 24

Performance Support

Every year, thousands of America’s service members separate from the military to start a new chapter in life as civilians. The re-entry into civilian life can be a difficult phase that results in unfamiliar challenges. The increased number of separations from the military strains the current infrastructure, resources, and techniques to prepare for post-military life.

In this case-study session, you will learn how DoD’s Advanced Distributed Learning group used mobile performance support and knowledge management to enhance performance for veterans going through the transition process. You will discover how we used an app to re-engage users, build confidence through actions and visualization of success, and focus immediacy and relevance of task on future life success. You will develop an understanding of use cases for mobile learning in a performance-support capacity and how to address mobile-learning challenges. You’ll get a demonstration of the prototype app that leverages the Experience API (xAPI) to capture user activity.

In this session, you will learn:

  • About an example of re-imagined mobile learning through performance support
  • How to use the xAPI to capture learning events
  • How to engage and motivate users to success through mobile
  • How to accommodate the limitations of mobile that are really opportunities for focus

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Experience API (xAPI), learning record stores, and apps.

Chad Udell

Managing Director

Float

Chad Udell is the managing director of Float. Chad creates strategies and designs and develops mobile learning web and app solutions for industry-leading Fortune 500 companies. He is recognized as an expert in design and development, and speaks regularly at conferences on design, development, and mobile learning. Chad, who holds a BS degree in graphic design from Bradley University, is the author of Learning Everywhere: How Mobile Content Strategy is Transforming Training and Mastering Mobile Learning: Tips and Techniques for Success.

Marcus Birtwhistle

Mobile Learning Consultant

DoD Advanced Distributed Learning

Marcus Birtwhistle serves as a specialist and advisor on mobile technology and mobile learning for ADL’s Mobile Learning Team. He provides a Certified Knowledge Manager background by way of the CASCOM Knowledge Management Office, where he focused on integrating people, processes, and technology through mobile technology utilization and social media. He has a particular interest in strategic alignment of organizational and systems infrastructure components to foster a mobile technology and enables mobile learning, mobile and distributed workforce, and performance support in the military and government. He also applies his interest in process improvement to promoting effective mobile development, user interface (UI), and user experience (UX) principles to mobile learning implementations.

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305 An Introduction to mLearning (and eLearning) for the Responsive Age

4:00 PM - 5:00 PM Tuesday, June 24

Getting Started

As a mobile usage grows, we no longer get to decide which device learners will use to access learning. Applying responsive design enables your customized, interactive course to display beautifully in both desktop and mobile learning environments. With true responsive design, course content needs to automatically rearrange and reflow depending on screen size and orientation. It is important to take the mobile environment into consideration beginning with the initial storyboarding of design and development.

In this session you will learn the design principles and techniques for applying responsive design to eLearning. You will explore the key areas you must address when designing for mobile devices: performance, accessibility, content parity, device-agnostics, and future-friendly design. You will discover the advantages and benefits of using responsive design from the onset of projects as well as how to transform existing course content for mobile learning.

In this session, you will learn:

  • Why responsive design involves more than scaling content to a device’s screen size
  • How to differentiate responsive design principles from traditional eLearning
  • How the application of responsive design relates to various devices
  • The key areas important to a successful responsive-design course

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Captivate, general eLearning design, and video.

Anita Horsley

President

CALEX Learning Consultants

Anita Horsley is the founder and president of Calex Learning Consultants, where she works with agencies internationally developing eLearning and mLearning. An Adobe certified instructor and expert in Captivate, she provides Adobe Captivate/Presenter and Storyline training and is the Adobe eLearning User Group manager for the Carolinas. Anita holds a master’s degree in education; she also is a technical reviewer for Packt Publishing and Adobe Systems, and an author for Packt Publishing.

Karen Blades

Principal Consultant

WhirlyBee Consulting

Karen Blades is a principal consultant with WhirlyBee Consulting where she is the driving force. Her over 20 years of experience in project and technology management enables Karen to draw upon a depth of skills in design, technology, and training to produce engaging learning solutions for academic, corporate, and nonprofit environments. She is a published author and international speaker who presents at numerous conferences, universities, and online webinars. Karen holds a master’s degree in engineering.

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306 Using mLearning as an Effective Onboarding Tool

4:00 PM - 5:00 PM Tuesday, June 24

Management

Onboarding is a universal issue for all organizations. Employee-orientation programs raise awareness about people, practice, and processes, but there are lingering challenges that a new employee faces to acclimate to their new job: Each workplace brings a different vocabulary set, often unique to the organization, and quite commonly heard in both formal and informal conversations. How do newcomers learn different lingos and acronyms to become part of the conversations?

In this case-study session, you will explore how mobile learning has formed a significant part of Qualcomm’s approach to onboarding. You will discover how mobile technology helps workers quickly become acclimated to the business, culture, and team. You will learn how organizations can offer employees more tools to help them settle into their new jobs better and faster. You will leave this session with new ideas of how you can utilize mobile learning to enhance your company’s onboarding process.

In this session, you will learn:

  • Why it makes sense to use mobile learning for onboarding
  • Different onboarding areas mobile learning can assist in
  • How the Qualcomm mobile-learning team tackled the issue
  • The lessons the team has learned from its approach

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Web, mobile web, iOS apps, Android apps, web apps.

Jon Brasted

Senior Mobile Learning Software Developer

Qualcomm

Jon Brasted is a senior mobile learning software developer at Qualcomm with many years of experience developing leading mobile-learning apps and solutions. At Qualcomm he developed the frameworks that underpin their entire mobile ecosystem, as well as many web- and native-learning apps. Prior to Qualcomm he worked at Tribal in the UK, leading development on high- profile mobile learning projects for the Department of Defense, including the joint knowledge online (JKO) and advanced distributed learning (ADL) mLearning app.

Mahdi Barakat

Senior Mobile Learning Software Developer

Qualcomm

Mahdi Barakat is a senior mobile learning software developer at Qualcomm. He has many years’ experience developing leading mobile-learning apps and solutions. At Qualcomm he heads several UI and UX development groups, is lead iOS and web developer, and is directly responsible for the team’s mobile- application build infrastructure. Prior to Qualcomm he worked at Tribal in the UK, leading development on high-profile mobile- learning projects for the Department of Defense, including the joint knowledge online (JKO) and advanced distributed learning (ADL) mLearning app.

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307 Can I Get That Training To Go, Please?

4:00 PM - 5:00 PM Tuesday, June 24

Instructional Design

The use of smart phones, tablets, and the apps they utilize has grown quickly in the corporate space. These devices provide educators and developers with an exciting new way of reaching audiences, but the skills needed to develop mobile-learning programs are very different from those for desktop-based eLearning. How much knowledge and expertise is required to develop mLearning?

In this session you will explore practical iOS app development. You’ll learn how to create apps without using a Macintosh and without needing to learn a great deal of code. You’ll discover various ways to deploy mobile training, you’ll create a basic app during the session, and learn which materials are best suited for these new platforms. You will leave with an understanding of how to create mLearning materials, where mLearning has come from and where it may be going, and how to develop iOS apps.

In this session, you will learn:

  • A brief overview of mLearning
  • How to develop iOS apps without using a Mac
  • Best practices for creating mobile training
  • Various ways to create apps

Audience:
Novice designers and developers.

Technology discussed in this session:
Flash, Captivate, and the Apple Developer program.

Stephen Calhoun

Multimedia Developer

Teksoft Ventures

Stephen Calhoun, a multimedia developer with Tecksoft Ventures, has 10 years’ experience designing courses and creating online training. Much has changed in those 10 years, and he continues to expand his skill set by adopting new software and attending national conferences. Stephen works primarily with Captivate, Camtasia, Articulate, Lectora, and Flash developing simulations, quizzes, and interactions. His background includes instructional design and eLearning ranging from interactive SCORM-compliant training courses to short animations. He has managed multiple learning- management systems and integrated thousands of new users to access required training.

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308 Make the Move to Multi-device Learning in 10 Easy Steps

4:00 PM - 5:00 PM Tuesday, June 24

Content Management

Making the move to mobile can be overwhelming. There are many obstacles organizations fear that give them pause about making the shift. Some organizations doubt they have the budget, design, and delivery skills, or even the devices required to support multi-device delivery. The good news is that most of the perceived obstacles to making the move to multi-device learning can actually be easily overcome.

 

In this session you will learn the ten simple steps you can follow to get started with multi-device learning and explore the how and the why of each step along the way. You will learn what many mobile technology terms mean in the context of learning, and you will leave this session with an outline for taking action on each step along with case examples that show what success looks like.

In this session, you will learn:

  • How to plan a successful move to mobile
  • The difference between mobile web and native apps
  • How to distribute mobile learning and what to do about bring your own device (BYOD)
  • How to choose a mobile-authoring tool
  • What you need to know and do to be a responsive designer

Audience:

Novice and intermediate designers, project managers, managers, and executives with an understanding of instructional design.

Technology discussed in this session:

Smartphones, tablets, and mobile authoring tools.

Imogen Casebourne

Director of Learning

LEO

Imogen Casebourne, in her role as director of learning at LEO, works with the learning design team to ensure that LEO’s learning solutions remain cutting edge and evidence-based. Imogen plays a key role in LEO’s thought leadership program and is closely involved with LEO’s Civil Service Learning (CSL) partnership; her work with CSL was recognized at the 2013 E-Learning Age Awards. Imogen is an expert in the field of learning technologies and is currently studying part-time for a doctorate in education at Oxford University with a focus on the use of mobile technology. Imogen has designed solutions for tablets and smartphones and led the team that won gold for Best Use of Mobile Learning at the E-Learning Awards in 2012.

Sherry Archer

Solutions Consultant

Epic

Sherry Archer heads up the sales and solutions consultants’ team at Epic’s New York office, where she has helped establish Epic as a real presence in North America. Sherry has a passion for both training and technology, and knowledge of a wide range of learning solutions, including eLearning and learning platforms.

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309 Getting Started with Mobile Game-based Learning; It’s Easier than you Think!

4:00 PM - 5:00 PM Tuesday, June 24

Games and Gamification

The amount of attention the topic of game-based learning is receiving in our industry makes the average practitioner who hasn’t implemented game-based learning in their curriculum feel like they are falling far behind the curve. Many professionals also feel as though they lack thorough understanding, necessary experience, human resources, and/or budget to get a game-based program up and running.

In this session you will discover that game-based learning, and more importantly mobile game-based learning, is more cost effective, easy, and attainable than you may have previously believed. You will learn just how easy it is to render your content into game-based learning courses, rapidly distribute them to your learners across all devices, and track in-depth learner performance using Wavicle’s turn-key game-based learning platform. You will explore best practices for the design and distribution of game-based courses to learners across virtually all devices.

In this session, you will learn:

  • Best practices for game-based learning design
  • How to build a game-based learning course in Wavicle
  • How to evaluate your game-based learning using real-time analytics
  • Strategies to increase adoption of game-based learning

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
Wavicle

Nancy Reyes

Instructional Design Manager

eLearning Brothers

Nancy Reyes is an instructional design manager at eLearning Brothers. Nancy’s career in learning and development focuses on strategic management of instructional design, distance education, and emerging technology functions. Nancy holds an EdD degree in instructional technology and distance education and was the winner of SolutionFest 2014’s Best Immersive/Simulation/Game-Based Solution.

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310 College in Your Pocket: Active Native Application for Online Education

4:00 PM - 5:00 PM Tuesday, June 24

Strategy

Online students and faculty are demanding mobile access to their online courses and institutional resources. Focus groups with our students and faculty have shown that mobile skins for the LMS, student portal, and library are not enough to satisfy mobile users.

In this session you will explore the native application development process and technology development used by American Public University System. You will learn how this native application for both iOS and Android provides students and faculty with access to all course elements and real-time notification of new announcements, messages, forum posts, and other course elements. You will learn what the needs and wishes of online students and faculty are based on the results of focus groups held in 2013. You will discuss the design process and development of standalone middleware to meet these requirements and how the middleware development aids in adapting to learning management systems.

In this session, you will learn:

  • About the evolving mobile needs of online students
  • About the evolving mobile needs of online faculty
  • About the design of mobile architecture for LMS integration
  • About the design challenges for mobile LMS integration

Audience:

Intermediate and advanced designers, developers, project managers, managers, and directors familiar with a higher education environment and general mobile device use.               

Technology discussed in this session:

LMS-agnostic mobile middleware, online courses, native applications, iOS, and Android.

Richard Schilke

VP, Curriculum, Instructional Design & Design

American Public University System

Richard Schilke is the vice president of curriculum, instructional technology, and design at American Public University System. He has over 20 years of experience in instructional technology, instructional design, and curriculum design in higher education, corporate training, and government training, specializing in online and distance education and training. He holds a master’s degree and Doctor of Education degree in adult continuing education from Northern Illinois University.

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311 B.Y.O.L.: Build a Mobile Role-play in an Hour with ZebraZapps

4:00 PM - 5:00 PM Tuesday, June 24

Tools

Research shows that only 20 percent of corporate learning happens during formal training, regardless of the delivery modality. However, 70 percent of learning occurs during on the job experiences. One way of bringing more job experience into formal training is through online role-play simulations. The challenge most organizations have is a belief that simulations are too expensive, take too long to build, or require skill sets we cannot support.

In this hands-on session participants will learn how to build a complex and effective role-play that will run on a mobile device using ZebraZapps. You will explore how easily the simulation can be built by creating your own in 60 minutes. You will leave this session with the tools, content, and media to make simulation-based learning a reality for your organization.

In this session, you will learn:

  • An overview of ZebraZapps
  • The components of an effective role play
  • How to build a role-play from scratch using ZebraZapps
  • How to publish the app for mobile delivery

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
ZebraZapps.

Participant technology requirements:
Laptop with Internet access.

Steve Lee

Co-founder

Allen Interactions

Steve Lee has been in the eLearning Industry for over 15 years as an award-winning instructional designer, eLearning developer, project manager, and renowned “Trusted Advisor,” assisting companies developing their own internal learning development teams. Mr. Lee developed multiple large-scale military aviation eLearning projects before starting Allen Interactions with Dr. Michael Allen in 1993. As a College Professor of Computer Science for over 14 years, he has developed/instructed curriculum on hardware, gaming, and information security, and is considered an expert in the use of multiple delivery platforms, game theory, and social networking in eLearning.

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312 B.Y.O.L.: Interactive Video for Mobile Delivery

4:00 PM - 5:00 PM Tuesday, June 24

Media

Video has long been respected as a great tool for training, but has often been dismissed due to costs. That is changing, and a dramatic drop in production costs and a wide array of YouTube-framework solutions has accelerated the role of video in corporate training. The challenge for eLearning developers is to move beyond traditional linear experiences and incorporate engaging interactions on top of traditional video.

In this session you will learn how to use HTML5 interactive-video frameworks to add to your learners’ mobile devices experience. You will review the planning process for interactive video including the available interaction types. You will also explore how you must modify the traditional video storyboarding process to accommodate the additional features present in a mobile environment.

In this session, you will learn:

  • The planning process for interactive video
  • Considerations for mobile delivery
  • About the HTML5 video tag
  • JavaScript’s role in interactivity
  • How to implement an interactive video framework
  • Student training with interactive video interactions

Audience:
Novice and intermediate designers and developers with a working knowledge of video production or a working knowledge of eLearning development. 

Technology discussed in this session:
HTML5 video, mobile UX design, and interactive video frameworks.

Participant technology requirements:
A laptop with Internet connectivity.

Josh Cavalier

CEO and Founder

Lodestone

Josh Cavalier, CEO and founder of Lodestone, has worked in the eLearning industry for more than 19 years. Focusing on the intersection of education and technology, Josh specializes in education media production and rapid eLearning tool implementation. Popularly known as Captain Captivate, he is an Adobe Certified Expert and instructor in Captivate. Josh also produces a blog that offers online tutorials and videos on Captivate.

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401 Designing Dynamic and Unique Mobile Learning Solutions

10:45 AM - 11:45 AM Wednesday, June 25

Instructional Design

Mobile technology is a powerful tool to support learning. Its ubiquitous nature offers great potential in terms of accessibility, connectivity, and collaboration, its ability to support blended face-to-face and online learning experiences, and its ability to aid differentiation to meet learning needs. But using mobile devices for learning also comes laden with complex problems. These problems may revolve around a lack of knowledge or skills to overcome technical barriers, implement mobile devices for teaching and learning purposes, or adapt content to a mobile learning environment.

In this session you will explore the technological, pedagogical, and content knowledge (TPACK) framework and how this way of thinking can inform and support effective mobile-learning integration in higher education. You will discuss TPACK and learn how to apply it to your planning and design of learning experiences with mobile technology. You will leave this session with strategies to evaluate your mobile technology integration and enable you to transform learner experiences through designing experiences.

In this session, you will learn:

  • What the TPACK framework is and why it is important
  • How TPACK was used to integrate mobile learning in a higher-education context
  • How to structure thinking, planning, and designing mobile-learning solutions with the TPACK framework
  • How to evaluate your mobile-learning integrations using the TPACK framework
  • How to apply it to your own mobile-learning context.

Audience:
Novice and intermediate designers with a basic-to-intermediate understanding of mobile learning.

Technology discussed in this session:
Mobile learning devices: iOS, Android, and Surface tablets.

Nicholas Yates

Instructional Designer

Center for Educational Innovation, Zayed University

Nicholas Yates is an instructional designer in the Center for Educational Innovation at Zayed University. He is a passionate educator who works with teachers designing and developing active student-centered pedagogy that effectively integrates content, 21st century skills, and technology in face-to-face, blended, mobile, and online learning environments. He is an Apple Distinguished Educator (Class of 2013), an Apple Professional Developer, and a Zayed University Exemplary Faculty Member 2010 – 2011 and 2012 – 2013. He holds an ME degree in ICT from Queensland University of Technology, and an MA degree and a bachelor’s of media and communication degree from the University of New South Wales.

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402 How to Break Down the Barriers to mLearning

10:45 AM - 11:45 AM Wednesday, June 25

Getting Started

In the last few years, organizations were busy evaluating whether mobile devices are an effective channel for employee learning needs. However, research suggests that “organizations have moved beyond this stage and are now focused on solving challenges around security, content, bandwidth and cost” (Brandon Hall). Why is it that many organizations excited about mobile learning are yet struggling to start implementing them?

In this case-study session you will explore some of the best practices that have helped Qualcomm move past these barriers and align ourselves with the characteristics of high-performing organizations and top learning groups. We will discuss the different barriers to using mobile technology for learning, explore the mobile journey we have taken, and learn how our lessons can be applied in your organization. You will leave this session with a number of solid tactics and strategies used to overcome the barriers associated with mobile learning.

In this session, you will learn:

  • How to identify potential barriers your organization could face for mobile learning
  • Best practices to tackle some common barriers to mobile learning
  • How Qualcomm has dealt with some common barriers to mobile learning
  • The lessons learned by a mobile-learning pioneer organization


Audience:
Novice and intermediate project managers, managers, and directors.

John Park

Staff Learning Technologist

Qualcomm

John Park is a senior learning technologist at Qualcomm and a graduate of San Diego State’s Educational Technology program. He is passionate about figuring out how technology can be utilized to enhance learning and performance for end users. At Qualcomm, he leads the internal app store implementation and is involved in content and UI/UX design of mobile apps.

Khoa Lam

Learning Technologies Specialist

Qualcomm

Khoa Lam specializes in informal learning technologies and video production at NetApp. He graduated from San Diego State University with both a B.S. degree in Business Information Systems and a M.A. degree in Educational Technology. He has training and development experience in academic (San Diego Community College District Online Learning Pathways) as well as corporate (NetApp, Qualcomm, Genentech) environments.

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403 Evolving Mobile Strategy: A Five-year Case Study

10:45 AM - 11:45 AM Wednesday, June 25

Strategy

Mobile computing continues to explode as consumers’ adoption rate of mobile devices increases significantly. How do we create and implement a strategy to capitalize on this and other new and emerging technology platforms? Many organizations are interested in walking this path, but they struggle with knowing how to get started. Knowing what the audience wants, whether to build or buy, and how to fund the project are just a few of the strategic questions that organizations face.

In this case-study session you will learn about the evolution of mobile technology at Georgia Regents University, a public comprehensive-research university. The University pioneered mobile technology in 2009, and since that time has created numerous mobile applications for iPhone, iPad, and Android devices targeted at multiple audiences. You will learn best practices for mobile learning on topics such as reference utilities, virtual simulations, enhancing eBooks with multimedia, and teaching apps. You will leave this session with an understanding of how to create an innovative mobile strategy and development team.

In this session, you will learn:

  • The desires of the mobile learner and consumer, focusing on mobility, ubiquity, and gaming
  • Elements and requirements of a successful mobile strategy
  • Design and development considerations for a successful mobile-app development project
  • How to determine if you should build or buy
  • How to understand the ROI on mobile-development programs
  • Best practices for a mobile-development program
  • How to build a mobile-development team

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Various mobile apps.

Michael Casdorph

Director, Instructional & Research Systems

Georgia Health Sciences University (GHSU)

Michael Casdorph, director of instructional and research systems at Georgia Health Sciences University (GHSU), serves as senior academic-technology officer. He is an evangelist of academic technology and technology innovation who provides strategic leadership, vision, and direction. Michael has 23-years of experience, with over 16 years dedicated to education and eight years of undergraduate computer-science teaching experience. He is a University System of Georgia (USG) Executive Leadership Institute (ELI) Scholar, a USG ELI Leading Innovation Scholar, and a doctoral candidate in educational leadership. Michael holds an MEd degree in educational technology and a BA degree in communications.

Roman Cibirka

Vice Provost

Georgia Health Sciences University (GHSU)

Dr. Roman Cibirka, vice-provost of Georgia Health Sciences University (GHSU), holds a master’s degree and a DDS degree in prosthodontics from the University of Michigan. He practiced in Michigan until he joined GHSU in 1996, where he now serves as vice-president for instruction and enrollment management and associate provost for academic affairs. Internationally recognized in advanced technologies for instructional technology and education—virtual, 3-D, high-fidelity simulations, and mobile applications—Dr. Cibirka serves as an advisor to Apple for healthcare technologies and innovation. Roman Cibirka’s leadership positioned GHSU to create the US's first health-center mobile application.

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404 Can Serious eLearning be Delivered on a Mobile Device?

10:45 AM - 11:45 AM Wednesday, June 25

Instructional Design

There is a popular myth in our industry: that courses do not belong on a mobile phone and that only performance support can be successfully delivered to mobile. This session will disprove this popular belief.

Participants in this session will analyze several award-winning eLearning courses to identify their critical components—specifically the components necessary for behavior change. Using a successful course as a starting point, you will reimagine a new mobile interface and sketch a new design for the same topic. With these sketches in hand, you will be able to compare your own designs to a set of downloadable examples of serious eLearning solutions for tablets and mobile phones on the same content.

In this session, you will learn:

  • How to identify the critical learning components for behavior change
  • Techniques for sketching a learning user interface for a mobile device
  • Techniques for iterative design
  • Mobile learning design techniques for your own serious eLearning course

Audience:
Novice, intermediate, and advanced designers, project managers, and managers.

Technology discussed in this session:
iOS, Android, Mac, and PC.

Christopher Allen

Product Manager

Allen Interactions

Christopher Allen is the ZebraZapps product manager at Allen Interactions, providing direction to feature development and design, product training, and market focus. Christopher brings more than seven years of experience in digital content creation and distribution, as well as leadership experience in publishing and sales management. He holds a Master’s Degree in Organizational Management from The George Washington University and is an active triathlete.

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405 It Really Is All Fun and Games: Sales Training Goes Mobile at AutoTrader

10:45 AM - 11:45 AM Wednesday, June 25

Games and Gamification

The AutoTrader.com sales-training department designed an innovative strategy to support their fall product releases to a team of over 700, going completely mobile rather than using traditional classroom and eLearning. The strategy employed a combination of mobile core content, performance-support video and documents, scenario-based learning, and manager coaching and support. Partnering with the sales-training team, the AutoTrader “MyLearning” mobile application was used to deploy 21 nuggets of core content and 41 support resources structured via gamification and badging.

In this case-study session you will learn how we built the innovative strategy for learning to 700 sales employees. You will explore the important role change management played in the field (and with executives). You will leave this session understanding the successes and challenges of the deployment, including the technological successes, and the lessons learned from this type of organizational change.

In this session, you will learn:

  • How to use mobile and performance support to enable learning in the field
  • How to overcome cultural and technology hurdles for a successful rollout
  • How to ensure achieving buy-in across learning, sales departments, and the technology partners
  • How to ensure new skills are enabled to support the initiative

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Mobile learning applications in iPad and iPhone, gamification, and badging capabilities.

Cory Colton

Sr. Manager of Learning Technologies

AutoTrader Group

Cory Colton, the senior manager of learning technologies for AutoTrader Group, has 12 years of experience in learning, leadership development, and learning technologies with global Fortune 500 companies. Cory left the opera world to support leadership development in Citigroup’s Corporate Center, deploying leadership and professional development programs across its four regions and 103 countries. Cory also managed one of Citi’s six LMS platforms. In 2006, Cory joined a global team to deploy a single LMS in 14 languages across Citi’s 425,000 employees worldwide. In 2009 Cory joined Cox communications as manager of learning technologies supporting their LMS, testing and assessment platform, virtual classroom, and third-party eLearning.

Kerry King

Director, Sales Training and Curriculum

AutoTrader Group

Kerry King, the director of sales training and curriculum for AutoTrader Group, has been in the training and development field since 1994. She has extensive experience in the design, delivery, and management of training. Kerry, who likes to immerse her participants in the learning experience through relevant games and activities, has primarily focused on sales training and the knowledge, skills, and attitudes associated with various roles in that profession.

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406 A Framework for Mobile Learning

10:45 AM - 11:45 AM Wednesday, June 25

Getting Started

The Brandon Hall Group’s research shows that most organizations are still in the early stages of mobile learning, if they have begun at all. All organizations have some level of a learning strategy in place already, and it can be very challenging to integrate mobile with that and to develop a strategy and identify what works and what doesn’t for your particular company.

In this session you will explore Brandon Hall’s empirical data and investigative research. You will discuss a framework that has been built based on this research. You will learn how this framework includes multiple factors impacting mobile learning, including all of the components, influencers, and considerations that organizations should be paying attention to. You will leave this session with the ability to self-assess your organization’s mobile learning maturity, and identify a path forward to a more robust approach.

In this session, you will learn:

  • The role of mobile learning in the new learning ecosystem
  • Which mobile content is the most effective
  • A framework for building a mobile-learning strategy
  • The mobile-learning practices of high-performing organizations

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

David Wentworth

Senior Learning Analyst

Brandon Hall Group

David Wentworth, senior learning analyst, Brandon Hall Group, has been a research analyst in the human-capital field since 2005, and he joined the Brandon Hall Group in early 2012. He has authored several reports and articles on various human-capital subjects with an emphasis on workforce technology and he has contributed to several published mobile-learning reports. His work has also appeared in Compensation & Benefits Review and T+D magazines.

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407 How to Use Agile Project Management for Mobile Projects

10:45 AM - 11:45 AM Wednesday, June 25

Management

Making the decision to go mobile is one thing—making it happen is something else. Mobile-learning projects are complex, and change often. For an organization accustomed to a linear project timeline for eLearning development this can be a challenge. It’s important that mobile-learning projects are managed in a way that allows for flexibility and organizational success.

In this session you will explore the benefits of using agile project-management methods to manage mobile-learning projects. You will learn how to plan a mobile project, including how to get the support of all stakeholders. You will discuss real-world examples of agile being used to manage mobile projects. You will leave this session with an understanding of what works—and what doesn’t—when it comes to managing mobile projects.

In this session, you will learn:

  • How to plan out the mobile project
  • How to engage stakeholders in all areas
  • Best practices to use when managing these types of projects
  • How using an agile approach keeps everyone engaged and progress defined by sprints

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Paul Morris

Senior Project Manager

Learning Evolution

Paul Morris, a senior project manager at Learning Evolution, holds a master’s degree in public administration from San Diego State University. He worked for 20 years with the City of San Diego where he had project-management experience in the development and formation of the city’s IT Project Management Office (PMO) software and hardware implementations, and large- scale training efforts. In addition, he has public safety, telecommunications, and healthcare project-management experience with private organizations. Paul is PMP certified and teaches at SDSU’s College of Extended Studies.

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408 Using Augmented Reality for Mobile Performance Support

10:45 AM - 11:45 AM Wednesday, June 25

Performance Support

Field-based performance support (PS) generally means printed job aids, which quickly become dirty and outdated and are nearly impossible to replace with new information. Today’s professionals carry and prefer using mobile devices. They expect performance support whenever and wherever they need it, which makes mobile devices the perfect vehicle for delivering PS. When PS can be accessed by scanning images and real objects, it’s not only the fastest and most preferred way to get PS, it’s fun and amazing!

In this session you will learn how performance support developed in any digital medium can be attached to most static images and objects. You’ll explore how scanning the image or object will play or display the associated learning content, and you’ll discover a great solution for getting the most current content to field-based employees and ensuring it is always up-to-date. You will leave this session understanding how to set up augmented reality to support mLearning initiatives.

In this session, you will learn:

  • About augmented reality technology
  • How to set up augmented reality training “auras” via Aurasma
  • Which tasks are best supported with augmented reality
  • To extend augmented reality technology to non-training purposes

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Augmented reality—Aurasma, iPhone, and Reflector.

Bill Crose

Owner

Ka-Ching!

Bill Crose, the owner of Ka-Ching!, studied with Dr. Robert Brinkerhoff, an ASTD Lifetime Achievement Award recipient, and holds an MA degree from Western Michigan University. He has led learning organizations that developed mostly high-tech solutions for a variety of industries. Currently he's the Global Learning Technologies Manager for InterContinental Hotels Group, the world's largest hotel company in terms of rooms. IHG is Holiday Inn, Crowne Plaza, Holiday Inn Express, Candlewood Suites, Staybridge Suites, Hotel Indigo, Holiday Inn Resorts, EVEN Hotels, Holiday Inn Club Vacations, and HUALUXE Hotels and Resorts.

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409 Copyright, Creativity, and Compliance: A Painless Guide to Using Media

10:45 AM - 11:45 AM Wednesday, June 25

Media

The Internet is full of compelling images, video, and sound, but most learning designers and developers struggle with understanding what content they are allowed to use, and which content is limited based on copyrights. There is a continuing struggle to quickly develop content while balancing speed with protecting our own work, respecting the work of others, and using copyrighted works fairly.

In this session you will learn how to develop an applied understanding of copyright law and how to find media you can use. You will discover how to use this knowledge to help you become more productive and focused as you maximize your financial and creative resources. You will find sites that already approve use of their content, so you don’t have to stress about copyright infringement. You will leave this session with an understanding of copyright law and how to apply legal concepts such as the fair use doctrine to everyday scenarios.

In this session, you will learn:

  • The important issues surrounding copyright law and fair-use of images, video, and music downloaded from the Internet
  • How to apply copyright law, and fair-use in particular, in the context of digital media
  • How to find websites that offer public-domain and open-access media
  • About Creative Commons licensing and which licenses are most accommodating

Audience:
Novice designers, developers, and project managers with basic graphic design, web, or app skills.

Technology discussed in this session:
API for Creative Commons licenses and plugins for proper attribution of work.

Barbara Waxer

Copyright Educator and Author

Santa Fe Community College

Barbara Waxer is a copyright and media educator, author, and trainer who teaches media arts at Santa Fe Community College. She has authored over two dozen textbooks and online products on copyright, finding and using media, writing for the web, and Adobe and Microsoft software. Her book, Internet Surf and Turf Revealed: The Essential Guide to Copyright, Fair Use, and Finding Media, won the TEXTY Textbook Excellence Award and the New England Book Show Award. Barbara thrives when developing best practices for users and creators of digital content.

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410 PDF Annotation in the Cloud: A Real-world Application of the xAPI

10:45 AM - 11:45 AM Wednesday, June 25

Content Management

A number of different documents are distributed to learners during an instructor-led course. In many cases these documents exist as PDF documents, which creates a number of challenges. Distributing the documents securely may eliminate external resources like USB drives. When the documents are stored locally, there is no central way to update them and keep them up-to-date. Most critically, it is extremely challenging for workers to take notes on PDF documents.

In this session you will learn about a cloud-based solution that addresses all of these problems and better supports learning. You will explore how iPads were used to access documents and take notes during instructor-led training, and how those documents and the annotations were accessible after training. You will discover how the combination of a learning management system (LMS), a learning resource store (LRS), and the Experience API (xAPI) enables learners to access these annotated documents via their LMS. You will also learn how the expanded reporting enables tracking of access and annotations.

In this session, you will learn:

  • The benefits of storing learner-annotation data in a LRS
  • The project management process for developing an xAPI solution
  • Metrics that you can retrieve from a LRS system
  • Uses for LRS-based applications

Audience:

Novice and intermediate designers, developers, and managers. A general understanding of the xAPI and the concept of a LRS would be helpful.

Technology discussed in this session:

Cloud-based PDF annotation tool, LRS, iPad, and LMS.

Chad Udell

Managing Director

Float

Chad Udell is the managing director of Float. Chad creates strategies and designs and develops mobile learning web and app solutions for industry-leading Fortune 500 companies. He is recognized as an expert in design and development, and speaks regularly at conferences on design, development, and mobile learning. Chad, who holds a BS degree in graphic design from Bradley University, is the author of Learning Everywhere: How Mobile Content Strategy is Transforming Training and Mastering Mobile Learning: Tips and Techniques for Success.

Art Werkenthin

President

RISC

Art Werkenthin, president of RISC, built his first learning management system (LMS) in 1988 and now has over 25 years’ experience working with LMS in the oil and gas, retail, finance, and other industries. Art is keenly interested in the xAPI specification, and RISC was an early adopter of this technology. Interested in expanding the xAPI to the LMS, Art has served for the past three years on the ADL cmi5 committee. In 2015, RISC demonstrated the first implementation of a cmi5 runtime engine embedded in its LMS. Art has presented on cmi5 at several conferences, including mLearnCon, DevLearn and xAPI Camp.

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411 B.Y.O.D.: Developing Image-recognition Augmented Reality Training

10:45 AM - 11:45 AM Wednesday, June 25

Development

One of the emerging technologies that learning professionals are interested in is augmented reality. There is tremendous energy and excitement attached to the opportunities presented by augmented reality, but few actual case studies that organizations can learn from as they contemplate walking that path themselves.

In this case-study session you will explore the development journey for an innovative and world-class end-user training experience that satisfies a variety of technology capabilities, including augmented reality. You will learn from the successes and challenges encountered on the project. You will discuss the choices made as the project took shape, including how we were able to design a solution that worked on both traditional eLearning platforms and leading-edge mobile technology. You will leave this session with an understanding of critical considerations for developing an augmented reality project.

In this session, you will learn:

  • How to apply the lessons learned in the development effort using this leading-edge technology
  • How to assess how you might use this technology to design your own immersive end-user experience
  • How to avoid the mistakes made while learning how to develop for this technology
  • How image recognition and augmented reality works

Audience:
Novice designers, developers, project managers, and managers with a basic understanding of eLearning and mobile-learning platforms.

Technology discussed in this session:
Object recognition and augmented reality applications, for use on tablets & smartphones

Carole Meade

Director of Learning Services

Sumaria Learning Solutions

Carole Meade has more than 20 years of experience in the training industry and is currently the learning services director for Sumaria Learning Solutions. She manages a group of more than 30 instructional designers, content developers, technical writers, editors, and certification specialists. Carole holds a CRP from the ROI Institute as well as a patent, a BS in management from Lesley University, and an MBA certification from Harvard University.

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412 B.Y.O.L.: Optimal Design for Multiple Devices Using Adobe Captivate

10:45 AM - 11:45 AM Wednesday, June 25

Tools

In 2013, the sale of smartphones exceeded the sale of traditional phones and the sale of tablets exceeded those of standard PCs. This trend has led to more organizations who want online courses that can be accessed from both mobile and desktop devices. Because the technology is different, it is challenging to develop learning that accommodates each device’s unique attributes.

In this hands-on session you will learn how to use Adobe Captivate to craft a single course that provides optimal viewing and an effective learning experience across a wide range of devices. You will learn how to design learning programs that have a professional look and feel, and provide an effective learning environment for students. You will leave this session able to improve learning using successful design and development techniques when publishing to both mobile and desktop devices.

In this session, you will learn:

  • To understand the principles of responsive design
  • How to modify an existing program to improve the design, structure, and content for all environments
  • To assess whether design, content, and functionality will integrate on any size device
  • To apply an online framework which allows one design to seamlessly function on multiple devices

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Adobe Captivate.

Participant technology requirements:
Laptop with Adobe Captivate installed.

Anita Horsley

President

CALEX Learning Consultants

Anita Horsley is the founder and president of Calex Learning Consultants, where she works with agencies internationally developing eLearning and mLearning. An Adobe certified instructor and expert in Captivate, she provides Adobe Captivate/Presenter and Storyline training and is the Adobe eLearning User Group manager for the Carolinas. Anita holds a master’s degree in education; she also is a technical reviewer for Packt Publishing and Adobe Systems, and an author for Packt Publishing.

Karen Blades

Principal Consultant

WhirlyBee Consulting

Karen Blades is a principal consultant with WhirlyBee Consulting where she is the driving force. Her over 20 years of experience in project and technology management enables Karen to draw upon a depth of skills in design, technology, and training to produce engaging learning solutions for academic, corporate, and nonprofit environments. She is a published author and international speaker who presents at numerous conferences, universities, and online webinars. Karen holds a master’s degree in engineering.

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501 Exploring an Advanced Deployment of the xAPI at Lifeway’s Ministry Grid

1:00 PM - 2:00 PM Wednesday, June 25

Tools

People have yet to see major enterprise-level examples of Experience API (xAPI) adoption and the value of its features and functionality. Without these examples, bringing fully formed ideas about the xAPI’s capabilities back to their workplace is a challenge. Learning professionals need to see advanced integrations of the xAPI in non-traditional adaptations so they can understand how it can be used effectively.

In this session participants will learn about Lifeway’s Ministry Grid, and exactly how the xAPI is enabling it. You will review a demonstration of the application itself, and discuss the specific enhancements made possible via the xAPI. You will explore the architecture, the kinds of xAPI statements made, and the specific technology in play. You will discuss the lessons learned during the implementation, including pitfalls like trying to capture everything that happens anywhere. Participants will leave this session with a real-life example of implementing and using the xAPI in a large, enterprise environment.

In this session, you will learn:

  • What the xAPI can do in real world application
  • How organizations can accomplish what has not been possible before
  • How Lifeway is using the xAPI to directly support business objectives
  • What roles or skill sets were used to accomplish what Lifeway has done

Audience:
Novice to advanced designers, developers, project managers, and managers with a cursory knowledge of the xAPI.

Technology discussed in this session:
Ministry Grid, enabled by the xAPI.

Tim Martin

CEO

Rustici Software

Tim Martin is the CEO of Rustici Software, the leading provider of products and services to assist with xAPI (Tin Can API) and SCORM conformance. Today, Tim’s company is leading the world toward adoption of the xAPI, a new eLearning standard that was originally researched and drafted by Rustici Software. As CEO, Tim defines product direction and manages operations for all branches of the organization.

Tom Gilbert

Director of Technology and Transmedia Content

LifeWay Christian Resources

Tom Gilbert is the director of technology and transmedia content for LifeWay’s church resources division. As such, Tom helps provide solutions for churches to engage their staff and members in a very important kind of learning. Tom has spent the majority of his career in the publishing space, with a focus on strategic business technology and digital asset management, including working for some of the earliest leading companies that helped launch the print on-demand/eBook self-publishing business models.

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502 Responsive Design—a New Model for Web-based Learning Opportunities

1:00 PM - 2:00 PM Wednesday, June 25

Instructional Design

From the smartphone in your hand to the 27-inch screen on your desk to the giant television on your wall, the range of ways to access the Internet just keeps growing and growing. This presents a huge challenge for training departments charged with cost-effectively and efficiently developing eLearning content for their organizations. What devices should they design for? How many versions of a course do they need? Do they sacrifice one type of delivery for another?

In this session you will learn how responsive eLearning design offers the possibility to create eLearning content once to meet a learning need, no matter how the end-user choses to access it. You will explore the core practices of responsive design and the changes those practices bring to the overall design process. You will examine the learning opportunities that responsive design offers and is best suited for—providing real-world examples of effective and ineffective uses of responsive eLearning design. You will leave this session understanding the very exciting applications of responsive design for those who work in the world of learning and development.

In this session, you will learn:

  • The core practices of responsive design and their difference from traditional web-design practices
  • How responsive design changes the design processes for online learning projects
  • What learning opportunities are best suited to responsive design
  • What learning opportunities are least suited to responsive design

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Mobile technology.

Chris Van Wingerden

VP Learning Solutions

dominKnow

Chris Van Wingerden is the vice president of learning solutions for dominKnow Learning Systems. Chris has been involved with eLearning and mLearning content design and creation projects for more than a decade. A self-confessed mobile addict, Chris’s background in learning and instructional design means that he is always looking for ways to ensure any technologies used in training and development serve the critical purposes of learning, for both the organization and its employees. Chris has led instructional design and training projects in many fields—from the resource industry to the financial sector, from government to retail, and most everything in between. Chris holds degrees in adult education and English literature.

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503 Building Learning on the Cloud

1:00 PM - 2:00 PM Wednesday, June 25

Content Management

There is an overemphasis on mobile technologies in the mobile learning conversation. That may sounds strange, but it’s true. Mobile strategy isn’t really about mobile devices; it’s about taking your existing learning strategy and extending it so it can be supported optimally on whatever device the leaners have in front of them, wherever they are. Organizations should not have to reinvent their learning strategy to go mobile.

In this session participants will explore the broader concept of learning on the cloud as opposed to mobile-specific concepts. Learning on the cloud encompasses a broader strategy for how we learn as adults—continuously. You will learn that the support of mobile devices is essential to a ubiquitous learning strategy, but the strategy is not mobile-specific. You will discuss how mobile is an integrated and key component of the entire enterprise learning strategy—a native (and expected) capability within your entire learning strategy.

In this session, you will learn:

  • Why a mobile strategy doesn’t necessarily require a mobile-specific set of skills
  • How a learning-on-the-cloud solution will support your overall learning strategy and extend that to mobile devices
  • How all learning activity across all devices can be tracked within the learning cloud, creating a unified learning record
  • How learning content can be single source and granular to support both traditional learning models and performance support models

Audience:
Novice to advanced designers, developers, and directors with a general understanding of learning technologies, including LCMS and LMS.

Technology discussed in this session:
None.

Scott Edwards

Product Manager

IBM

Scott Edwards is a member of the Smarter Workforce team at IBM, responsible for the strategic direction of the Kenexa Learning Suite, which encompasses the learning content management system (LCMS), the social learning management system (LMS) and the mobile platform. Prior to joining Kenexa, Scott was a co-founder and VP at OutStart. He held many roles at OutStart, among them being the chief architect for OutStart’s flagship product, the Evolution LCMS. Scott has almost 30 years of experience in designing, building, and consulting on complex systems and learning technologies, with extensive experience as a speaker and evangelist promoting learning technologies.

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504 Leveraging Mobile Devices for Continuing Medical Education

1:00 PM - 2:00 PM Wednesday, June 25

Management

Medical training and continuing education that qualifies for American Medical Association (AMA) CME credits is traditionally done via classroom, online, and one-to-one training. However, these modalities have not kept pace with the technologies used by today’s medical professionals. More and more, medical organizations are confronting the challenge of producing AMA-compliant education and training that leverages the mobile technology of today.

In this session you will explore a case study from Infirmary Health in which over 750 physicians and students needed to be trained in five weeks, with a design and development timeframe of only 10 weeks. You will explore the reasoning behind the decision to make this training available on mobile devices, specifically tablets. You will discover how the training was designed to fit into the fast-paced environment the physicians work in. You will discuss the obstacles encountered during the project and how they were overcome.

In this session, you will learn:

  • Why Infirmary Health chose to use tablets for this project
  • What obstacles were encountered during the project and how they were overcome
  • How stakeholder approval was maintained
  • What might be done differently based upon the lessons learned

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Mobile technology, tablets.

 

Bobby Zarr

IT Director

Infirmary Health

Bobby Zarr is an IT director for Infirmary Health. Bobby oversees a large team of professionals responsible for IT client relations, training, support, mobile applications, and patient-facing applications for over 10,000 IT users. He has over 20 years of experience in IT, learning, and development in corporate settings that span healthcare, financial services, and technology. He holds a bachelor of science degree in finance from Auburn and serves on multiple advisory councils and boards, including the University of South Alabama School of Computing Advisory Board, the Remington College Advisory Board, and the National Medical Device Security Standards Board.

Vincent Lucey

Director Enterprise Sales

ANCILE

Vincent Lucey, the director of enterprise sales for ANCILE, is in the unique position of having worked at all four of the largest IT learning and performance software solution companies around the world, including Oracle UPK, SAP WPB, Assima, and ANCILE. With a global remit, he promotes use of the award-winning ANCILE solutions across large organizations such as BlackRock. Vincent has over 20 years of experience in learning and development in corporate settings that span oil and gas, healthcare, financial services, and technology.

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505 Engaging Volunteer Education on Any Device

1:00 PM - 2:00 PM Wednesday, June 25

Strategy

Nonprofit organizations often have many thousands of volunteers. While mobile learning and performance support have a great deal of potential, they also come with some hurdles. Most nonprofits shy away from digital engagement because of the need for huge amounts of dynamic content and the requirement for volunteers to bring their own devices.

In this session participants will learn how nonprofits can speed up the process of getting connected to volunteers via the cloud and by utilizing new technologies like Ruby on Rails and HTML5. You will also explore how nonprofit organizations can deliver a digitized version of existing or new course content. Participants will leave this session with an understanding of how you too can provide a meaningful and measurable mobile training experience that scales for a growing workforce, and yet minimizes the impact on your budget.

In this session, you will learn:

  • Why connecting with thousands of volunteers is now possible and easy
  • How volunteers can use any device to be trained
  • The value of game-based learning
  • How training can be created and curated by subject matter experts without the need for expensive course designers

Audience:
Novice project managers, managers, and directors.

Technology discussed in this session:
Cloud-based eLearning platform that supports any media and content and renders that content into games.

Mark Goebel

Executive Director, Wavicle for Nonprofits

Wavicle

Mark Goebel is the executive director of Wavicale for Nonprofits. He is a strategic executive with a history of success in leading the design and implementation of innovative information technology solutions to drive organizational performance and achieve exceptional results. Mark has demonstrated expertise at spearheading comprehensive restructuring and organizational design initiatives to optimize business intelligence and multi- dimensional information solutions, and is an expert at aligning technology vision and direction with business imperatives to deliver consistent return on investment.

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506 Getting New Sellers’ Feet on the Street Using mLearning

1:00 PM - 2:00 PM Wednesday, June 25

Instructional Design

The process of getting newly hired salespeople trained and actively selling products is a key concern for most businesses. Organizations typically throw new hires into a classroom for a week or two, and then send them on their way with a couple of three-ring binders with little or no follow-up. Grainger was seeking faster and more innovative ways to make our new hires successful while recognizing that people learn better over time.

In this case-study session you will explore how Grainger’s L&D team redesigned the onboarding process around each seller’s smartphone, tablet, or laptop as their primary access point to their training. You’ll discover how this restructured approach uses a combination of learning modules, live and virtual classroom experiences, interactive forums, and game mechanics to make the new-hire learning experience more continuous, inclusive, and engaging. You will learn how we overcame the challenges of packaging and delivering varied formal-learning experiences and informal-learning interactions, both online and via mobile app, in a highly secure IT environment.

In this session, you will learn:

  • The importance of mobile and online access to all on-boarding tasks
  • How to integrate with other internal systems like single sign-on, Cisco Webex, and an LMS
  • How to use a blended-learning environment with interactive forums, gamification, and ride-along surveys
  • The importance of a highly-customized interface from the application’s launch icon to a fully customized user experience

Audience:

Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:

Microsoft Office Professional, Epic Learning’s GoMo authoring tool, Adobe Acrobat Professional, Articulate Storyline, and Cisco Webex—all delivered and accessible via OnPoint Digital’s CellCast Solution mobile-learning platform on Apple iOS devices.

Robert Gadd

President

OnPoint Digital

Robert Gadd is the co-founder and president of OnPoint Digital, where he directs the company’s technology strategy and vision. Robert is a recognized industry leader and frequent speaker on learning solutions and mobile-learning (mLearning) technologies. Prior to founding OnPoint in 2001, he was president of eDeploy.com, a web-based project collaboration developer for technology OEMs, carriers, and systems integrators based in Denver, CO. Prior to eDeploy, Robert was the chief technology officer of Datatec Systems, a leading systems integrator for Global 2000 companies with worldwide operations and more than 1,000 employees. He is co-host of “This Week in mLearning,” a podcast exploring all aspects of mLearning. Robert was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.

Mira Mendlovitz

Learning Development Consultant

Independent

Mira Mendlovitz, an independent learning development consultant, has been in the learning and development field for more than 25 years. She has been involved in all facets of learning including management, analysis, delivery, and design. Mira works with internal clients to develop a wide range of learning solutions. She has led the implementation of virtual classrooms within the learning arena and has been involved in the creation and implementation of virtual sessions. She now also leads the mLearning charge for her previous company and continues to find and implement new technologies to support the transfer of learning.

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507 Integrating Mobile Media and Full-size Simulators

1:00 PM - 2:00 PM Wednesday, June 25

Media

Truck drivers are trained and tested on inspecting the exterior of the truck as well as driving techniques. Where full-size sit-down simulators are effective for driving training and assessment, it is impractical to simulate an exterior inspection with a life-size simulator. In addition, it is challenging to incorporate assessment of exterior inspections with driving techniques when they use different media. This issue is also analogous to airline pilots and other professions where training requirements include inspection of a large vehicle.

In this session participants will explore how a program built for a touch-capable mobile tablet provided the perfect solution to this challenge. You will explore how the program utilized the unique affordances of a tablet, including manipulating the vehicle by rotating and tilting to see each component that must be inspected. You will discover the depth available in a tablet-based simulation, with lights, tires, dents, leaks, cracked mirrors, and more all being present just as they would in a real-life situation. You will learn how this pre-trip inspection assessment is sent to an LMS that stores the results, which are then available to the full-size simulator via the LMS and can then be used to generate a cumulative score.

In this session, you will learn:

  • The value of a design with media integrated in an LMS
  • When a mobile solution is better than a full-size simulator solution
  • Cost effective methods for performance assessment

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Tablets, full-size simulators, and learning management systems.

Anne Knowles

Sr. Instructional Designer/Project Manager

L-3 Communications

Anne Knowles is the senior instructional designer and project manager for L-3 Communications. She has a core expertise of seeing the big picture, absorbing complex information, developing strategies to overcome challenges, and attending to details in following through to success. She has experience in applying this to instructional systems design projects for the US Navy with L-3 Communications. She is currently on a research and development team creating a rules-based adaptive learning system. Previously she was an engineer/scientist with the McDonnell Douglas Artificial Intelligence Lab and the director of a small company. She is a former San Diego chapter International Society for Performance Improvement (ISPI) president and earned her MEd from the University of Oklahoma.

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508 Implementing Mobile Learning in a Secure Environment

1:00 PM - 2:00 PM Wednesday, June 25

Management

In our field, mobile learning is the present and the future. However, implementing mobile learning in a secure environment is an ever-growing concern. It seems there are stories in the news every day describing a data breach and the damage such situations cause. Many organizations are facing this issue as demand becomes higher for mobile learning and they balance the desire to have an edge in an increasingly competitive market with the need to minimize risk.

In this session participants will explore this complex issue and learn ways in which mobile learning can be built without sacrificing security. You will examine examples of successful mobile learning that maintains security, and will learn why a focus on security can actually be a competitive advantage for your organization. You will leave this session with tips and strategies for ensuring a secure mobile strategy in your organization.

In this session, you will learn:

  • The dynamics of implementing mobile learning in a secure environment
  • The challenges of implementing mobile learning in a secure environment
  • Lessons from successful examples of mobile learning implementation in a secure environment
  • Ideas on how to implement mobile learning in a secure environment

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Smartphones and tablets.

Hiba Ismeail

Learning Systems Instructional Designer

Booz Allen Hamilton

Hiba Ismeail is a learning systems instructional designer at Booz Allen Hamilton and has over five years of educational technology experience. Hiba holds a master of education degree in curriculum and instruction, with a concentration in instructional design and technology, from George Mason University. Hiba also holds an eLearning graduate certificate and a bachelor of science degree in information technology, with a concentration in web development and multimedia, from George Mason University.

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509 EPUB 3 and the xAPI: An Open Platform for Activity-based Mobile Learning

1:00 PM - 2:00 PM Wednesday, June 25

Development

The IEEE Actionable Data Book project is currently investigating open technologies compatible with the Open Stand Initiative. The goal is to define an open platform for mobile learning that is personalized, activity-based, and that has the potential for low-cost global adoption. The technical foundation for the project is the new EPUB 3 format for digital publications developed by the IDPF. It provides a framework for the structuring, packaging and mobile delivery of accessible HTML5 content.

In this session participants will explore a use case that leverages EPUB 3 as an open platform for mobile learning. You will learn from a collaboration with a new UNESCO World Heritage Site in Indonesia on a problem that relates mobile learning, tourism, indigenous culture, and rice production. You will discuss how this project incorporates Experience API, developed by the US Department of Defense Advanced Distributed Learning (ADL) Initiative as an appropriate communication technology and possible candidate for standardization.

In this session, you will learn:

  • How to leverage the lessons learned from the IEEE Actionable Data Book project
  • The basics of EPUB 3 and what it offers to mobile learning developers
  • Examples of EPUB 3 and existing templates that you can reuse for publishing eBook content
  • How xAPI can be combined with EPUB 3 to capture learner activities within an eBook experience

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
EPUB 3, HTML5, JavaScript, CSS, eBooks, iOS, Android, smartphones, and tablets.

Jason Haag

Research Analyst

Advanced Distributed Learning (ADL) Initiative

Jason Haag is the mobile learning team lead and a research analyst for the Advanced Distributed Learning (ADL) Initiative. His interest and background is in learning systems, web technology, and standards. Jason spent eight years supporting the US Navy’s eLearning program in both engineering and management roles before joining ADL in 2009. He is currently employed by the Tolliver Group and provides systems engineering and technical assistance (SETA) support for ADL; his primary focus is mobile learning research, including instructional design and performance support, mobile device platforms and technology, interface design for learning, and best practices for implementation.

Tyde Richards

Chair

IEEE Learning Technology Standards Committee

Tyde Richards chairs the IEEE Learning Technology Standards Committee and IEEE Actionable Data Book project and has over 25 years of experience in the field of technology-supported learning. His career has emphasized the relationship of advanced technology to interoperability. He has held related positions in academia (USC), the corporate world (Apple Computer, Macromedia, IBM) and under contract to the U.S. Advanced Distributed Learning Initiative (ADL). He was instrumental in helping define, standardize, and globally promote the the ADL Sharable Content Object Reference Model (SCORM).

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510 Setting Policies As If Your mLearning Strategy Depended on It

1:00 PM - 2:00 PM Wednesday, June 25

Strategy

Mobile policy doesn’t sound like an exciting topic, but it’s an essential component to a mobile learning strategy. You can have jaw-droppingly cool apps, context-sensitivity, video, alternate reality games, or all of the above, but you’ll end up failing if you’re not on top of your mobile policy. Quite simply, policy is strategy, and without strategy, you’re just stumbling around in the dark.

In this session, participants will review the key areas of policy that need to be covered, consider alternatives to traditional legacy policies, and explore the tradeoffs. You will also debunk some of the myths that surround mobile, and explore how these myths impact your policies and mobile strategy. You will leave this session with an understanding of the elements that you and your organization need to address to make your mobile initiatives survive and thrive.

In this session, you will learn:

  • Areas that mobile policy needs to address
  • The pitfalls of mobile policies that derail mobile strategies
  • The tradeoffs of different policy approaches
  • Key policy considerations for a successful mobile strategy

Audience:
Novice and intermediate designers, project managers, and managers.

Clark Quinn

Executive Director

Quinnovation

Clark Quinn is the executive director at Quinnovation, where he consults on performance systems architecture and strategy. Clark combines a deep background in cognitive science with broad experience in technology, delivering innovative and successful solutions for Fortune 500 organizations, government, not-for-profits, and education. An in-demand presenter, Clark is also the author of numerous articles and four books, including titles on games and mlearning as well as his most recent, Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age. Clark holds a PhD in cognitive psychology from the University of California, San Diego, and was awarded the Guild Master Award in 2012 for his accomplishments and contributions to the eLearning community.

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511 B.Y.O.L.: Leveraging Articulate Studio’s Engage Tool for Performance Support

1:00 PM - 2:00 PM Wednesday, June 25

Tools

More and more learning professionals are realizing that training and courses are only one piece of the overall puzzle. Organizations are increasingly looking to incorporate performance support to provide workers with the support they need, when they need it. What most instructional designers fail to realize is that that the tools they use to develop courses can often be used to develop mobile performance support solutions.

In this hands-on session you will learn how you can easily leverage the Engage interactions offered within Articulate’s Studio suite to quickly build and deliver mobile performance support tools. You will explore the various interactions that are available and learn how to build and customize them for effective performance support tools. You will examine how to publish projects to multiple formats so learners can access them anytime, anywhere. You will leave this session able to use these interactions to truly engage your learners, all without breaking a sweat as a developer.

In this session, you will learn:

  • To convert boring content into mobile Engage interactions with ease
  • How to identify the various Engage interactions and their uses
  • To customize interactions for a unique experience
  • How to publish for use in mobile deployment

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Mobile technologies, Articulate Engage.

Participant technology requirements:
Articulate Engage (full version or active trial version).

Stefanie Lawless

Senior Learning Consultant

Yukon Learning

Stefanie Lawless is a senior learning consultant at Yukon Learning, where she develops content and teaches the use of Articulate products to other eLearning content developers. She spent more than seven years training people on internally developed software products and policies and off-the-shelf software products, as well as developing eLearning content for various departments in a school system. Stefanie holds a BS in information technology and an MBA from Western Governor's University.

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512 B.Y.O.L.: Best Practices for Creating Mobile Learning Using Adobe Captivate

1:00 PM - 2:00 PM Wednesday, June 25

Tools

Adobe Captivate is a great tool for creating eLearning, but how well can you use it to create mobile learning? There is some debate as to whether or not a designer can create learning programs for desktop and mobile at the same time. It’s definitely possible, but there are design issues and crucial development issues that you must address before you start.

In this hands-on session you will learn the critical design and development considerations you must take into account before building mobile learning projects with Adobe Captivate. You will follow step-by-step on your laptop and learn what you need to do to prepare projects for delivery to mobile devices. You will explore how failing to address these important issues results in lost money and productivity, and less-than-stellar learning experiences for your audiences. Participants will leave this session with a number of mobile learning samples built in Captivate that you can use to practice and build mobile learning projects for your organization.

In this session, you will learn:

  • How to consider design issues that are important when delivering to both desktop and mobile learning
  • How to adjust settings for mobile projects
  • How to take advantage of Captivate’s unique strengths in the delivery of mobile learning
  • How the samples and step-by-step handouts can help you apply these principles to your own work

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Captivate.

Participant technology requirements:
Adobe Captivate (or trial version) pre-installed.

Joe Ganci

President

eLearningJoe

Joe Ganci is president of eLearningJoe, a custom learning company. Since 1983 he has been involved in every aspect of multimedia and learning development. Joe is considered a guru for his expertise in eLearning development, and he consults with clients worldwide. His eLearning tool reviews appear each month in Learning Solutions Magazine, and he has been the recipient of several awards for his work in eLearning. His mission is to improve the quality of eLearning with practical approaches that work. He loves to help others achieve their goals. Joe was awarded the Guild Master Award in 2013 for his accomplishments and contributions to the eLearning community.

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601 Using Game Elements in Mobile Learning Applications

2:45 PM - 3:45 PM Wednesday, June 25

Games and Gamification

Mobile devices have opened up new avenues to deliver training to employees, especially those who are constantly on the go. The challenge is to provide training that is effective, engaging, and, ideally, uniquely mobile. Many organizations are introducing game elements as a way to reach learners and hold their interest. Combining game elements and game design with the training content can do just that if properly designed and delivered.

In this session you will learn the required steps to build an effective strategy to utilize game elements in mobile learning. You will explore game-based mLearning from concept to creation to completion, including understanding when adding game elements is appropriate or has great potential. You will discuss a real-world enterprise application using game elements that resulted in substantially increased participation from the target audience.

You will leave this session with an understanding of the entire scope of a game-based mobile learning project.

In this session, you will learn:

  • How to build a business case for a mobile learning effort
  • The basics of gaming elements and design in a non-gaming context
  • How to turn conceptual ideas into a working prototype
  • Effective solutions and tools for mLearning development, security, analytics, and delivery

Audience:
Novice and intermediate designers, developers, project managers, and managers with an existing mobile learning background that includes some understanding of the basic tenants of mobile.

Scott McCormick

Director of Client Relations

Float

Scott McCormick is a founder at Float. Building on a three-decade history in training and enterprise mobility efforts for Fortune 500 companies, Scott helps and guides companies to embrace and implement new mobile strategies and technologies. He is a contributor to the book Mastering Mobile Learning (Wiley, 2016) and recently co-authored a white paper on mobile performance support for Float. Scott is currently in charge of client relationships to global leaders in health care, manufacturing, retail, and insurance, and he is also instrumental in building new business and contributing to the thought leadership efforts for Float.

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602 Mobile Augmented-reality Solutions for Performance Support

2:45 PM - 3:45 PM Wednesday, June 25

Performance Support

Access to relevant information in a timely manner is a growing need of people in both their professional and personal lives. Leveraging augmented reality technologies on mobile platforms provides quick and easy access of information required to complete a job at hand more efficiently or simply to enhance a learning process.

In this session, participants will explore mobile augmented reality and performance support, and examine why the two work so powerfully together. Participants will also learn the importance of context in performance support and how augmented reality builds upon it. The session will cover the various technologies and tools that can be used to create augmented reality solutions. Practical use cases and take-away tips, which can be used to build performance support augmented reality solutions, will also be shared

In this session, you will learn:

  • More about how augmented reality solutions can bring about productivity improvements and potential cost savings
  • Various augmented reality platforms available and their uses
  • Practical applications of augmented reality for performance support
  • Challenges associated with augmented reality solutions and how to overcome them

Audience:
Novice and intermediate managers and directors.

Technology discussed in this session:
iPad, Android smartphone, augmented reality tools, and APIs.

Shailesh Joshi

Vertical Head—Mobility Solutions

SIFY Technologies eLearning Division

Shailesh Joshi is the vertical head of mobility solutions in SIFY Technologies. He has more than 15 years of experience in architecting learning solutions and enterprise applications by leveraging innovative technologies like augmented reality, mobility apps, social collaboration platforms, and virtual worlds for Fortune 500 and mid-sized companies. Shailesh has won Brandon Hall awards for his organizations from 2006 to 2012 in the areas of performance support, gamification, mobility solutions, and virtual worlds. He has held diverse positions, including delivery head of mobility solutions, head of content delivery, R&D practice head, principal learning architect, and chief interaction model architect.

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603 mLearning: How Far Have We Come?

2:45 PM - 3:45 PM Wednesday, June 25

Strategy

While most organization see mLearning as something new, it’s actualy been in existsnece in some form for well over a decade. Just as mobile technology has advanced and evolved during that time, so to have the strategies we use to leverge these technologues for learning and performance. Understanding where we have been, and the lessons we learned getting to this point, will help better prepare us for the continued evolution of mLearning in the future.

In this session you will explore the progress that has been made in mLearning over the last decade and more. You will discuss the many things our industry has learned about how training and performance needs can be solved using mobile devices. You will learn about the expanded ways in which phones – both smart and feature - can be used for just-in time needs. You will also explore the ways that tablets and even laptops are being included in a learning strategy that includes mobile. You will leave this interactive session with a better understanding of how mobile tehnologies are changing the way learning is viewed in corporate and academic environments.

In this session, you will learn:

  • The history of mLearning and what it means to the future
  • What mobile technologies are available to us today
  • What mobile technologies we can expect tomorrow
  • Various applications of mobile technlogies being used for learning

Audience:
Novice Designers, Developers, Project Managers, Managers, and Directors

Technology discussed in this session:
Various mobile technologies

Steve Howard

Manager of Technical Training Development

FireEye

Steve Howard is manager of technical training development for FireEye. Steve has spent over 15 years developing engaging instructional content, both as an associate and a consultant, for many diverse industries, such as department stores, utilities, the US Navy, healthcare, finance, real estate, and high tech. Steve’s passion is utilizing technology to its best for learning solutions.

Neil Lasher

Senior Instructional Designer

FireEye

Neil Lasher, the senior instructional designer for FireEye, is a Fellow of the UK Learning and Performance Institute. Over the last 25 years, Neil has assisted hundreds of companies of all sizes with their learning design and strategy. In 2012 Neil worked for the organizing committee of the London 2012 Olympics, helping to roll out one million hours of learning to 200,000 contractors and volunteers. A recognized expert and thought leader in instructional design and workplace analytics for using technology in learning, Neil is now part of a team of experts delivering learning at FireEye, ranked fourth on the Deloitte 2012 Technology Fast 500.

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604 Making the Most of mLearning Tools, Templates, Models, and Patterns

2:45 PM - 3:45 PM Wednesday, June 25

Development

mLearning programming is often needlessly repetitive, which makes the work inefficient and increases project costs. In other cases, the programming leads to undesirable design tradeoffs because engaging interactions can be difficult and time consuming to develop. A cursory investigation into ways to reduce programming repetitiveness and improve engagement level might lead one to think this problem could be easily resolved through tools or templates. However, it’s not that simple.

In this session you will join a discussion that will draw on a mixture of practical mLearning development experience and widely accepted computer science principles to uncover the pros and cons of various mLearning authoring tools, templates, models, and patterns. You will explore approaches including reusable functions, separation of content and functionality, debugging functionality, selection of proper level of abstraction, and selection of appropriate level of rigor for reusability. The session will present real world examples from actual mLearning courses and tools that you can adapt and use in your own organization.

In this session, you will learn:

  • Strengths and weaknesses of tools, templates, models, and patterns
  • The pros and cons of various authoring tools
  • Tips for improving mLearning programming efficiency using authoring tool composition
  • Tips for efficient mLearning programming in a variety of authoring tools

Audience:
Intermediate and advanced developers with some experience developing courses using eLearning or mLearning authoring tools.

Technology discussed in this session:
Articulate Studio, Articulate Storyline, Captivate, and JavaScript.

Matt Kurtin

Lead Programmer and Learning Technology Consultant

Innovative Learning Group

Matt Kurtin, a lead programmer and learning technology consultant with Innovative Learning Group (ILG), has over 20 years’ experience developing eLearning courses and learning management systems. Matt leads ILG’s mobile-learning strategy and delivery efforts, and he has developed numerous mobile applications and courses. He has authored over 500 eLearning courses and is proficient in Adobe Captivate, Articulate Studio, Articulate Storyline, Trivantis Lectora, ASP.NET, JavaScript, and XML. Matt presents on various technology topics for local and national training-and-development professional associations, and he conducts webinars and other technology-related presentations on a regular basis.

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605 “E” for Edsel? Lessons Learned from Henry Ford for Implementing eLearning

2:45 PM - 3:45 PM Wednesday, June 25

Instructional Design

It’s increasingly difficult for administrators and developers to cope with the speed at which technological devices enter the market and the pockets of learners. eLearning professionals are faced with the challenge of finding the best response to internal or external demands for content delivery in the latest device, while still demonstrating sound pedagogy/andragogy, learning outcomes, and fiscal responsibility. And it’s only going to get more challenging in the future.

In this session, you will explore the historical background of the Ford Motor Company Edsel story and its relevance to innovative approaches to eLearning. You will discuss a case study wherein an organization launched an initiative to provide tablets for learners—an initiative that, like the Edsel, failed. You will examine the reasons the case study failed and what could have been done differently. You will explore the tools needed to succeed in the implementation, improvement, and/or expansion of eLearning (blended, online, mobile). You will leave this session with a set of tips and tools for responding to and managing the internal and external demands related to technology, new devices, and implementation and continuous improvement of eLearning initiatives within institutions and organizations.

In this session, you will learn:

  • To ensure any eLearning initiative within your institution/organization is learner-centric, not device-centric
  • Tips for how to manage and respond to external and internal megatrends related to technology and evolving devices
  • Tools and tips to leverage and balance pedagogical, technological, and analytical attributes
  • To be proactive, not reactive, in choice of technology and tools

Audience:

Novice developers, project managers, managers, and directors with a basic understanding of curriculum development, course development, and eLearning.

Technology discussed in this session:

Online LMS(s), mobile devices, and other technology-aided learning.

Linda Hiemer

Executive Director

Magnetic Edge

Linda J. Hiemer is the executive director of Magnetic Edge, which provides education solutions related to implementing, improving, or expanding eLearning. Previously Linda served as the vice president of academic affairs online for the University of the Rockies. Additionally, Linda was the dean of curriculum and a professor of law for Concord Law School, a fully online law school. She specializes in planning, developing, and assessing eLearning. She holds a juris doctorate degree from Penn State University, The Dickinson School of Law.

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606 Adapt: Device-proof Your Learning

2:45 PM - 3:45 PM Wednesday, June 25

Tools

Being able to develop learning that works on multiple devices is very relevant in the learning industry today. Organizations are under increasing amounts of pressure to meet tight deadlines and to keep budgets down. Learning professionals are going to need tools that help them keep up with the growing demands of the multi-device workplace.

In this session participants will learn about Adapt, a revolutionary open-source technology that simplifies numerous development challenges. You will receive an in-depth overview and discuss the surrounding challenges and advancements Adapt will provide. You will examine case studies from organizations like Mozilla, McDonald’s, Nikon and others that are using Adapt to meet business needs. Participants will leave this session with an understanding of the Adapt Framework and how authoring content via its open source solutions will answer the call for multi-device development.

In this session, you will learn:

  • The key market drivers calling for multi-device learning
  • An in-depth overview and demonstration of Adapt technology
  • The core capabilities of responsive design shown through real life case studies and examples
  • How to get involved in Adapt open source project and ways to take control of their authoring future

Audience:
Novice to advanced designers, developers, project managers, and managers. A basic knowledge of eLearning and mLearning is a plus.

Technology discussed in this session:
HTML, JavaScript, responsive web design, Adapt technology and framework, Adapt design, layouts, and functionality

Steven Lowenthal

CEO

Kineo US

Steven Lowenthal has more than 15 years of experience as a training and development leader. He has held leadership roles at organizations including Berlitz International, CognitiveArts, University HealthSystem Consortium, and SAI Global.

Serge Abellard

Solutions Consultant

Kineo US

Serge Abellard is a solutions consultant for Kineo US and has expertise developing and programming eLearning solutions using major authoring tools and custom development in HTML and Flash. Serge is also experienced in instructional design, graphic design, and developing blended learning programs.

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607 Using Mobile Devices for Learning: A Real-world Approach

2:45 PM - 3:45 PM Wednesday, June 25

Strategy

The widespread adoption of mobile devices has created many opportunities to enhance learning programs, but it has also brought new challenges. 20th Century Fox, a leader in the film, television, and entertainment industry, was able to successfully meet those challenges in its combined online and offline learning solution for managing courseware and critical training data through mobile devices for its employees worldwide.

In this session you will explore various development approaches and the learning curve to expand traditional eLearning development to mobile technologies. You will explore development techniques and examples, product demonstrations, and key project highlights to more fully understand the development cycle for the successful delivery of rich, engaging learning experiences on mobile devices. You will leave this session with a clear path how to be successful at delivering mobile learning and how to transition from traditional eLearning development techniques to mobile learning.

In this session, you will learn:

  • How to transition from traditional eLearning development to mobile learning development
  • The impact of mobile delivery on instructional design
  • How to develop for cross-platform delivery
  • The shift in workflow and work processes for mobile learning
  • Newly required developer and project management skills sets for mobile learning
  • How to use wireless and mobile technologies to deliver, maintain, and store training record management

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Android, iOS, smartphone as well as desktop technologies.

Peter Ranzino

President

Learning Sciences Corporation

Peter Ranzino is the founder of Learning Sciences Corporation. He has 18 years of experience in the design, development, and deployment of electronic learning environments. Peter has worked with various Fortune 1000 clients, governmental agencies, and companies of all sizes. As the founder and former president of a nationally recognized eLearning development company, he designed many of the company’s products and services, including its proprietary learning and talent management systems. He also created the Multimedia Training Network, an Internet-based training network that was acquired by a large corporate concern.

Steve Jones

CTO

Learning Sciences Corporation

Steve Jones, the CTO of Learning Sciences Corporation, has been an IT professional since 1993 and is solution architect. Steve gained advanced knowledge in a broad array of systems engineering and programming fields working globally for IBM and Siemens. His expertise spans from network infrastructure to software design and development, and he has over 10 years of experience in the area of content management and its application within a SCORM or eLearning environment. With the widespread use of mobile devices in the workplace, Steve has concentrated on the development and distribution of mobile technologies to better manage and distribute learning content to the workforce.

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608 Using Empirical Research to Get mLearning Right

2:45 PM - 3:45 PM Wednesday, June 25

Research

Too many guidelines for mobile eLearning are based on opinion, not empirical research. This can really derail the effectiveness of learning programs. In addition, in an environment where every budget dollar is critical, organizations can not afford to waste time and money on poor mobile instructional design. There are now examples and case studies that enable us to take a more credible and research-supported path to mobile learning.

In this session participants will explore real world examples of the good and bad of mobile learning. You will learn how to leverage solid instructional design research in order to make your next mobile learning project more engaging, memorable, and effective. By the end of this session, you will discover the most effective way to use words and visuals, when and where to use audio, how to avoid overloading the learner, and the optimal frequency and method for testing your mobile learning projects.

In this session, you will learn:

  • The best placement and use of text
  • How to use audio effectively
  • How to segment topics to manage complex content
  • The best frequency for testing mobile learning projects

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Smartphones and tablets.

Tim Wright

Senior Instructional Designer

Intermountain Health Care

Tim Wright is the senior instructional designer for SelectHealth and parent company Intermountain Healthcare. As a consultant Tim has advised the National Emergency Training Center, The Church of Jesus Christ of Latter-day Saints, Monavie, and the Los Angeles Fire Department. Tim has extensive experience as an instructor and has taught a nationally recognized MIS Training Institute course for two years in New York City. He holds a master’s degree in technology education, is a film school graduate, and is an evangelist for better instructional design based on empirical research.

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609 Create Native Learning Apps with Appcelerator Titanium Alloy

2:45 PM - 3:45 PM Wednesday, June 25

Tools

There is a frustration on the part of many HTML designers and instructional designers. While they would love to be able to place content directly on an iPhone or iPad as a native app, they soon realize that a solid knowledge of Xcode is required. If you want a native experience without having to learn iOS, Android, and BlackBerry (soon Windows 8) native development, then Titanium is the perfect solution.

In this session you will learn how Appcelerator Titanium Alloy has enabled web developers to build native applications using XML, JavaScript, and CSS. You will discover how this enables you to use the same elements Xcode uses without having to learn Objective C. You will explore how web developers can develop installable learning applications with one code base for all platforms, and you will leave this session understanding how web/eLearning developers can use the languages they already know to build native mobile applications as though they were built using normal app building applications. 

In this session, you will learn:

  • Appcelerator Titanium user interface basics
  • How to creating windows and views
  • How to create tables
  • How to add interactivity

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
JavaScript and Appcelerator Titanium Alloy.

Jeff Batt

Founder

Learning Dojo

Jeff Batt is founder and head trainer/sensei at Learning Dojo, a company dedicated to training people to become software ninjas in a variety of eLearning-, web-, and mobile-related software applications. Jeff is also the lead eLearning producer for the Church of Jesus Christ of Latter-day Saints, producing online training for the church worldwide. With more than 10 years of experience in the digital learning and media industry, Jeff is a regular conference speaker and industry leader regarding eLearning technologies such as the xAPI (Tin Can API), Articulate Storyline, Adobe Edge Animate, Captivate, Camtasia, HTML5, and more.

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610 Going Mobile: Considerations for Creating a Mobile Learning Strategy

2:45 PM - 3:45 PM Wednesday, June 25

Getting Started

Current studies show that more than five billion people will be using mobile devices by 2017, making smartphones and tablets more prevalent and accessible than desktop or laptop computers. Mobile learning has the ability to be a truly global solution for education delivery. At the same time, organizations must develop new knowledge and skills to support this expanded scope of learning.

In this session participants will explore why a mobile learning strategy is essential to meet the currently evolving technology trends. You will explore the considerations that must be addressed in order to implement a successful strategy leveraging mobile technology. You will discuss the opportunities mobile technology presents for eLearning, performance support, and more. You will leave this session with a number of tips from our successes and pitfalls that you can use to build your organization’s mobile strategy.

In this session, you will learn:

  • To consider the audience needs and current technology trends when defining a mobile learning strategy
  • Instructional considerations for multiple screen sizes
  • To distinguish electronic performance support from mLearning
  • To differentiate between mobile websites, native apps, hybrid apps, web apps, and responsive web design

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Android operating systems, iOS, Windows 8, Google Chrome, Mozilla Firefox, and Internet Explorer.

Tonya Smyth

Education Consultant

Siemens Healthcare Diagnostics

Tonya Smyth is an education consultant for Siemens Healthcare Diagnostics responsible for the design, development, implementation, and project management of innovative educational technologies that enhance the experience of learners in the diagnostics industry. With years of experience as a clinical diagnostic laboratorian, technical trainer, and instructional designer, Tonya is able to blend her educational and technological perspectives to create solutions that meet the needs of the instructor, designer, and learners. Tonya holds an MS in instructional design from Western Governors University.

Andrew Paller

Curriculum Consultant

Siemens Healthcare Diagnostics

Andrew Paller is a curriculum consultant for Siemens Healthcare Diagnostics responsible for managing the design, development, and implementation of blended learning curricula. With years of experience as a technical trainer and a clinical diagnostic laboratorian, Andrew has a unique perspective on the educational needs of the diagnostic industry. Andrew holds a BS in medical technology from the University of Delaware and is pursuing an MBA from the University of Delaware.

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611 B.Y.O.L.: Tricks for Creating Video Using Your Smartphone

2:45 PM - 3:45 PM Wednesday, June 25

Media

Sometimes you have to capture video but don’t have access to your video camera, DSLR, or point-and-shoot camera. However, you do have something in your pocket, backpack, or purse that can capture exceptional video: your smartphone. These days, almost all smartphones are capable of recording high quality video. The trick is understanding how to use your smartphone camera effectively.

In this session you will learn how to record video with a smartphone that looks as good as a video you would record with a good video camera or DSLR camera. Participants will explore the opportunities and limitations of recording video with a smartphone. You will also explore the key considerations to keep in mind when recording video with a smartphone, and the conditions that might push you towards using a dedicated camera to ensure quality for your videos.

In this session, you will learn:

  • How to use your smartphone effectively to create video
  • What limitations your smartphone has for creating video
  • How to overcome the limitations that smartphones have to create video
  • What the best practices are for capturing video with a smartphone
  • What the must have apps are for helping you capture great video with your smartphone

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
Smartphones.

Participant technology requirements:
A smartphone.

Stephen Haskin

Principal

Industrial Strength Learning

Stephen Haskin, the principal of Industrial Strength Learning, started in video production and computing in the 1970s. He has worked with digital video and eLearning since the late 1980s, and has been at the forefront of streaming media. Previously, Stephen was a producer and director of film and video and won many awards for his work. He worked for the University of Michigan for several years, but has now returned to the private sector where he currently directs and consults for distance-learning projects and video. Stephen frequently speaks at conferences and seminars, is the author of three books, and is writing a fourth book about media and learning.

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612 B.Y.O.L.: Creating an Interactive Book with iBooks Author

2:45 PM - 3:45 PM Wednesday, June 25

Tools

There’s a growing interest in creating interactive digital books for learning. The challenge is that there are several publication formats and many different vendor applications to use to build an interactive book. Knowing which format and/or tool to use, when to use it, and what’s involved in creating your content in the format provided by the vendor can seem overwhelming.

In this hands-on session participants will learn the process for building eBooks using iBooks Author. You will explore the authoring environment and discuss the processes that are involved in building an eBook. You will discuss and apply the pluses and minuses of each file format using iBooks Author. You will leave this session with an understanding of the latest tools, gain an understanding of what each format offers, and discover how you can take advantage of it in your organization.

In this session, you will learn:

  • When creating a digital book makes sense
  • How to navigate the new iBooks Author development environment
  • Which format to choose for mobile delivery
  • What works best for your audience or customer base

Audience:
Novice to intermediate designers, developers, or instructional designers looking to deliver content into this dynamic media format.

Technology discussed in this session:
Apple iBooks, iBooks Author,  Amazon Kindle, Android, ePub format, and mobile formats and distribution.

Participant technology requirements:
Laptop with iBooks Author (free download from Apple App Store—requires a Mac).

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 23 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

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701 Before and After: Leveraging Mobile to Improve Learning Transfer

4:00 PM - 5:00 PM Wednesday, June 25

Strategy

Have you ever tested spaghetti to see if it’s cooked by throwing it against a wall? That’s how too many organizations now approach their training programs—throwing standalone eLearning or face-to-face courses at their staff, hoping the learning will stick. There are things we can do to increase the odds of making learning stick by augmenting standalone courses. Many of these strategies are easy to implement and are very suited to mLearning approaches, giving us a whole new set of tools to improve the effectiveness of learning events.

In this session participants will receive an overview of what pre- and post-event learning transfer activities are and what research tells us about their effectiveness. You will also discuss strategies for including these activities in the planning and design of your learning programs, and how to identify ways to take advantage of mobile devices for delivering effective pre- and post-event learning activities.

In this session, you will learn:

  • How to recognize what pre- and post-event learning activities are
  • What the research tells us about the effectiveness of pre- and post-event learning activities
  • How to integrate pre- and post-event learning activities into the planning and design of your learning programs
  • How to identify ways to take advantage of mobile devices for delivering effective pre- and post-event learning activities.

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
HTML5, several smartphone and tablet devices.

Chris Van Wingerden

VP Learning Solutions

dominKnow

Chris Van Wingerden is the vice president of learning solutions for dominKnow Learning Systems. Chris has been involved with eLearning and mLearning content design and creation projects for more than a decade. A self-confessed mobile addict, Chris’s background in learning and instructional design means that he is always looking for ways to ensure any technologies used in training and development serve the critical purposes of learning, for both the organization and its employees. Chris has led instructional design and training projects in many fields—from the resource industry to the financial sector, from government to retail, and most everything in between. Chris holds degrees in adult education and English literature.

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702 How to Apply Design Thinking to Mobile Learning

4:00 PM - 5:00 PM Wednesday, June 25

Instructional Design

Unlike instructor led training or eLearning, there are no industry-accepted standards for designing mobile learning. While some instructional designers have tried to adapt course-based teaching and exam-based assessment methods to mobile learning, they are often less than successful because they are not aligned with the unique performances of mobile devices, and the way people use them. Design thinking offers a way of solving this problem.

In this session participants will explore the five steps for design thinking including discovery, interpretation, ideation, experimentation, and evolution. You will learn how true designers are creative problem solvers that recognize there are different kinds of issues that present themselves to be solved. You will apply design thinking to three different issues for mobile learning instructional design—mysteries, heuristics, and algorithms. You will discuss your own examples and analyze the problems using this framework. You will leave this session with new ideas and new directions for implementation of mobile learning in your organization.

In this session, you will learn:

  • The meaning of a design thinking approach to problem solving
  • Three types of problems and solutions in mobile learning—mysteries, heuristics, and algorithms
  • A framework for designing instructional materials and activities for mobile learning
  • Ideas and approaches for solving problems with mobile learning

Audience:
Novice and intermediate designers, developers, project managers, and managers with a knowledge of instructional design and a “big picture” view of mobile learning.

Gary Woodill

CEO and Senior Analyst

i5 Research

Gary Woodill is CEO of i5 Research, and a senior analyst for Float Mobile Learning. Gary holds an EdD degree and has developed learning software, educational CD-ROMs, online courses, educational videos, and many publications on learning with technology. He has worked with mobile devices for learning since 1998. He is the co-author of Training and Collaboration with Virtual Worlds and author of The Mobile Learning Edge. Gary has written over 30 research reports on learning technologies.

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703 Build Responsive Mobile Development with Captivate 8

4:00 PM - 5:00 PM Wednesday, June 25

Tools

Instructional designers are increasingly faced with the challenge of building learning programs that are being accessed on different types of devices. Exporting a course in a way that makes it accessible on a mobile phone isn’t good enough. Our learning programs should adapt their content to work on the different types of devices being used to access it: PCs, tablets, and smartphones. That’s where responsive design comes in.

In this session you will explore the new Adobe Captivate (version 8) and learn how it completely changes the way we develop courses for desktops, tablets, and mobile devices. You will discover how to build courses in Captivate 8 that automatically recognize the learner's device width and change the course content. You will leave this session understanding the differences between just resizing the course content and using a responsive design that produces unique content for different devices. 

In this session, you will learn:

  • How to create content for any device width
  • How to use the tablet and mobile break points in Captivate 8
  • Ways to create unique content for mobile devices
  • How to enable mobile gestures for learners
  • How to create responsive software simulations
  • How to preview content on multiple devices

Audience:

Novice, intermediate, and advanced designers, developers, and managers.

Technology discussed in this session:

Adobe Captivate 8.

Andrew Scivally

Co-founder

eLearning Brothers

Andrew Scivally is a co-founder of eLearning Brothers. He helps companies create engaging, interactive, and inspiring eLearning content. Prior to eLearning Brothers, he worked at JPMorganChase and Zions Bank, where he managed learning and development teams and built online learning content. Andrew holds a BA degree in communications from Southern Utah University and an MS degree in computer education from the University of North Texas.

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704 Enterprise On-demand Performance Support

4:00 PM - 5:00 PM Wednesday, June 25

Performance Support

To enable a more “on-demand” (or “just-in-time”) approach to performance improvement, organizations are moving away from relying completely on formal learning models to an informal approach, where people can quickly access information when, where, and how they need it. Learning strategies are evolving, with a focus on opportunities to move away from traditional LMS-centric, push, methodologies toward smaller learning modules and flexible pull approaches.

In this session participants will examine a case study with one of the leading pharmaceutical companies experiencing a critical issue with training employees globally on many disparate systems. You will explore an innovative solution designed to improve the performance of the individuals with on-demand learning. You will learn about the various components of this performance support project, including how mobile technologies were used to implement it.

In this session, you will learn:

  • How to integrate technology into a greater enterprise learning solution
  • How to demonstrate the effectiveness of on-demand learning to achieve business objectives
  • How to utilize multiple learning methodologies within a learning solution program
  • Effective strategies to deploy on-demand training throughout an enterprise

Audience:
Novice and intermediate designers, project managers, and managers.

Technology discussed in this session:
Sharepoint, Android, iOS, and Surface Pro.

Gregory Moore

Senior Design Technology Lead

i3Logic

Gregory Moore is the senior technology lead at i3Logic and has over nine years of experience designing and developing innovative training solutions. He is an experienced and creative graphic designer as well as a quality programmer. Greg’s skill set includes desktop publishing, iOS Xcode, Flash, Captivate, Lectora, Articulate, HTML5, Storyline, SharePoint, jQuery, and he drives development for cross platform solutions, from mobile to traditional applications.

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705 Redesigning the Learning Sandbox to Include mLearning

4:00 PM - 5:00 PM Wednesday, June 25

Strategy

Determining if and how mLearning fits into a learning strategy is complicated. The temptation is to adopt mLearning because it’s the latest and greatest panacea to solve all learning woes. Much like eLearning was positioned as displacing classroom learning at its height, so mLearning is viewed by many as the golden child. Learning professionals also face the pressure of having to establish return on investment for an unproven strategy with significant up-front investments.

In this session participants will look at mLearning as a part of a holistic strategy that includes face-to-face and virtual classrooms, eLearning, and social learning. You will examine the question of strategy not from an either/or standpoint but from a maximization standpoint. You will explore the benefits of integrating the learning strategies to achieve the best overall return-on-investment Participants will leave this session with a different way of looking at measurement that focuses more attention on the why.

In this session, you will learn:

  • How mLearning integrates with other learning strategies including classroom, eLearning, and social learning
  • What’s required for mLearning integration with other learning strategies
  • How an integrated approach improves portfolio-level ROI
  • Innovative ways to use (and not use) mLearning

Audience:
Novice project managers and managers with a general understanding of learning strategies.

Tiffany Crosby

President

Petra Learning

Tiffany Crosby is the founder and president of Petra Learning and a research associate at a learning think tank. She designs and delivers instructional programs for corporate leaders seeking to develop a range of skill sets considered vital in the 21st century including innovation, critical thinking and problem-solving, and selling change. She develops and facilitates online training for entrepreneurs, small business owners, and emerging leaders. Tiffany also facilitates forums with business and academic leaders, identifies and analyzes business environment trends, and synthesizes these data points into educational standards and learning objectives for business education.

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706 Continuous Learning: Does Mobile Have What It Takes?

4:00 PM - 5:00 PM Wednesday, June 25

Management

Mobile removes the barriers that historically have bound learning to prescribed times and places. The need to learn has become more urgent and opportunities for learners to interact with content often materialize in unexpected, uncontrolled, and unstructured environments. The burden of technology is to deliver content in a manner that meets contemporary learning requirements.

In this session participants will explore how mobile technology supports continuous learning in ways that improve retention, enhance skill development, and increase speed to proficiency. You will discuss how a device that allows us to quickly access content extends our learning into more human-friendly consumption. You will learn how mobile technology and continuous learning bring us closer to using the knowledge in a “just do it” context. You will leave this session with a number of examples that can be adapted for use in your own organization.

In this session, you will learn:

  • How mobile is the perfect fit for learning—content, consumption, and learners
  • The power of mobile learning as a business imperative that you can’t do without in sales
  • How the use of continuous learning with mobile can improve learner performance and productivity
  • Lessons from case studies demonstrating the use of mobile in continuous learning situations: key learning and business outcomes

Audience: Novice to advanced project managers, managers, and directors

Technology discussed in this session: iPad or laptop

Phillip Neal

Vice President of Business Development

Maestro

Phillip Neal is the vice president of Maestro. Phillip has been involved in business and learning-strategy design for the past 15 years in a variety of industries; in his current position he designs business-changing learning and performance support for online and mobile environments. His ultimate goal is to address business needs and create value for organizations. He holds bachelor’s and master’s degrees in business.

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707 Creating a Mobile Reader ... and Beyond!

4:00 PM - 5:00 PM Wednesday, June 25

Development

Many large enterprise and government customers use Motorola mobile devices for their employees, and they require the security to control any internet access or application downloads. We wanted to give the end-users access to their documentation in the field when they required it at the moment of need. Off the shelf reader products could not be adjusted to meet our needs or integrated with other software with the flexibility for these requirements.

In this session participants will learn how Motorola Solutions Learning created our own application to bring content to the end user more quickly. You will explore how the initial custom user-guide applications began to be included in the product image directly from the factory, making it available out of the box, and how the project then developed into a catalog-based approach, which allows for multiple documents to be accessed and updated from the same application.

In this session, you will learn:

  • How to choose to develop internally versus purchasing off the shelf
  • How to use open standards to develop products
  • How to create reusable components for your applications
  • Lessons learned from our journey

Audience: Intermediate designers, developers, project managers, and managers.

Technology discussed in this session: Android, DITA, Open Standards, HTML5, Motorola Solutions ET1, Motorola Solutions TC55, and Motorola Solutions MC40.

Kathleen Nordstrom

New Learning Technologies Lead

Motorola Solutions

Kathleen Nordstrom is the new learning technologies lead for Motorola Solutions. She has been working in the training industry for over 10 years creating innovative websites and interactive learning experiences programs for organizations such as the Boston Symphony Orchestra, Canon, Xerox, Konica Minolta, and Motorola Solutions with an interest in how design and technology come together for the end user. She is also currently studying learning technologies at Drexel University working towards a master of science.

Szymon Engel

New Learning Technologies Senior Software Engineer

Motorola Solutions Polska

Szymon Engel is the new learning technologies senior software engineer at Motorola Solutions Polska and a developer of innovative mobile applications, games, interactive 3D environments, and eLearning courses. He holds a master’s degree in computer science from AGH University of Science and Technology in Cracow.

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708 Designing a Mobile App from Paper to Delivery

4:00 PM - 5:00 PM Wednesday, June 25

Instructional Design

There are many different considerations that contribute to mobile learning design. Even the strongest designer of desktop learning programs can struggle with a transition to building mobile solutions. Too often, organizations struggle with trying to find their own way during their early mLearning projects.

In this session participants will break down the key ingredients that will make your mobile project a learning success. You will learn design principles from user interface to user experience and how to get the best in class. You will learn several ways to prototype apps prior to programming, from paper to interactive. You’ll explore the techniques and tools that you can use to test your app prior to programming. You will also look at the key types of apps and be provided with dozens of ideas to get you prepared to start mLearning projects when you return to your office.

In this session, you will learn:

  • What makes a great design
  • Techniques for rapid concept and visualization
  • Tips for improving your apps UI/UX
  • How to improve your prototype and how to brainstorm better ideas
  • What we can learn from existing apps
  • How to integrate motion into your interface
  • Tips to get you started when you get back to your workplace 

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Smartphones, apps.

Nick Floro

Learning Architect & CEO

Sealworks Interactive Studios

Nick Floro is the president of Sealworks Interactive Studios. Nick has over 23 years of experience developing eLearning solutions, applications, and web platforms. He has worked with numerous Fortune 500 companies to help them understand the technology and develop innovative solutions to help their teams and customer base. Nick has won several awards from Apple and Fortune 500 organizations for productions and services. He is passionate about how design and technology can enhance learning and loves to share his knowledge and experience to teach, inspire, and motivate participants.

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709 Using Offshoring to Develop Mobile Learning Quick and Cheap

4:00 PM - 5:00 PM Wednesday, June 25

Development

Training and content development departments are tasked with developing mobile learning content very rapidly and very cost effectively. This makes mobile projects challenging and represents a problem that will only get worse as technology continues to advance. Many people have not thought about how to utilize off-shore vendors to augment their process and team to assist in creating mobile courses.

In this session you will explore the processes used to produce over 70 hours of mobile learning content using a very small on-shore team augmented by off-shore resources. You will learn practical and easy to implement best practices for developing mobile content quickly and cost effectively. You will discover the benefits of having the larger development tasks off-shored and how this approach saves time and cost.

In this session, you will learn:

  • Best practices to develop quality mobile content quickly and cost effectively
  • How to augment on-shore teams with off-shore teams
  • How to calculate cost savings utilizing off-shore resources
  • How to increase team production without compromising quality
  • How to utilize project management tools to effectively manage teams in disparate locations

Audience:

Novice designers, project managers, managers, directors, and VPs.

Technology discussed in this session:

Project management tools and file sharing technologies.

Matthew Casey

VP of Content and Accreditations

VectorLearning

Dr. Matthew Casey has over 10 years' experience in training solution design, implementation, and testing in a variety of business settings. Matt’s background includes training evaluation methods, training program management in both centralized and decentralized environments, technical communications management, instructional design program management, quality assurance, and help desk management.

Michael Schreiner

Director of Education

VectorLearning

Michael Schreiner, the director of education at VectorLearning, is a human performance improvement professional with over 15 years of experience managing and directing the functional and strategic activities of learning and development teams. He is intensely focused on ensuring his teams deliver quality learning solutions on time, within budget, and within scope. Michael is adept at aligning performance improvement solutions to a company’s long term goals and value proposition. Within his work, he is considered an expert in human performance improvement, instructional design, and people, project and change management.

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710 How to Calculate the Costs Associated with Building mLearning

4:00 PM - 5:00 PM Wednesday, June 25

Management

How often has someone approached you and asked something like, “How much would it cost to build an online course?” or “How much does it cost to build a mobile app?” These questions are very hard to answer and change based on each project, client, and scenario. However, there are some guidelines that can help lead you through this process.

In this session participants will learn from basic development ratios that will help you calculate the costs associated with mLearning. You will analyze the costs of video, audio, animation, and 3-D animations as used in learning applications. You will compare general web app costs against the costs of native apps, and will review top tools used to reduce the workflow. While there is no absolute single formula that fits all, this session will provide participants with guidelines that can be used to help estimate the costs of a project.

In this session, you will learn:

  • How to estimate the cost of a simple static website
  • How to estimate the cost of a dynamic website
  • How to estimate the cost of simple mLearning course
  • How to estimate the cost of a good quality video production
  • How to estimate the cost of 2-D and 3-D animation
  • Access development ratios for a variety of products

Audience:
Novice to advanced project managers, and managers with basic project management skills.

Phil Cowcill

Senior eLearning Specialist

Department of National Defence

Phil Cowcill is the senior eLearning specialist of Department of National Defence. Phil started in multimedia development in 1985 when he was part of a team that developed Canada’s first Level III interactive videodisc, and he has been working full-time in the multimedia field since then. In 1995, Phil joined Canadore College where he set up, coordinated, and taught the interactive multimedia post-graduate program. Thompson Publishing released Phil’s first academic publication in 2004, and he joined Macromedia/Adobe in 2007 as a quality assurance engineer. Phil travels and speaks at a variety of educational and multimedia conferences all over North America.

Krista Hildner

Mobile App Developer/Faculty

Canadore College

Krista Hildner is a full-time mobile application developer at Canadore College who slants towards building educational applications. When Krista isn’t developing mLearning or mobile applications, she teaches part-time in Canadore College’s mobile-application development department.

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711 B.Y.O.D.: Engaging Participants with Their Own Mobile Devices

4:00 PM - 5:00 PM Wednesday, June 25

Instructional Design

Any time you’re in a meeting, class, or at a conference and look around the room you’re likely to see a number of people seemingly paying more attention to their mobile phones than to the topic at hand. These devices are not going away. The challenge we now face is keeping our face-to-face audiences engaged while competing with the myriad of mobile devices. The solution to this challenge is to leverage the devices themselves.

In this session participants will learn a number of different ways that mobile devices can be used to enhance face-to-face learning experiences. You will explore the many ways that gamification, social media, and more can be used to keep learners engaged in face-to-face learning. Participants will discuss and share a number of different activities that enhance learning using the devices learners are bringing into the workshops anyway.

In this session, you will learn:

  • How to focus participant’s attention on your materials using their mobile devices
  • How to incorporate participant’s mobile devices into your events
  • How to create activities that enhance your events while engaging your participants with their mobile devices
  • How to evaluate the effectiveness of using mobile devices in your activities

Audience:
Novice and intermediate designers and managers

Technology discussed in this session:
In this session we will be using participant’s own mobile devices to participate in activities that any facilitator can immediately add to their events to increase engagement.

Participant technology requirements:
A smartphone.

Larry Straining

President/Owner

Larry’s Training

Larry Straining is a certified professional in learning and performance (CPLP) who speaks around the country on technology related topics. He is the author of Learniappe ... 111 Creative Ways to use QR Codes and a contributor to Interactive and Engaging Training—A Practical Guide. Larry is also an adjunct professor who teaches about technology at Tulsa Community College in Oklahoma where he currently lives.

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712 B.Y.O.L.: Create Amazing iPad Learning Content with iBooks Author

4:00 PM - 5:00 PM Wednesday, June 25

Tools

iPads are used in schools, universities, and businesses all over the world. Despite being a mainstream device, many individuals and organizations are still reluctant to use iPads for learning and performance support. Most of the hesitancy comes from ignorance and the belief that developing learning content for iPads is extremely challenging and expensive.

In this hands-on session participants will discover how easy it is to create world-class, interactive learning content for the iPad. You will learn how to use the built-in templates in iBooks Author to add text, interactive images, videos, quizzes, pop-overs, and more. You’ll explore how to use multi-touch interfaces to add interactivity. You will leave this session prepared and energized to rush out and start creating amazing iPad content for your organization.

In this session, you will learn:

  • The types of interactive content possible with iBooks Author
  • How to get started using iBooks Author templates
  • How to create interactive images and galleries
  • How to add quizzes and reviews
  • How to add pop-over text to content
  • How to quickly preview your work on the iPad

Audience:
Novice and intermediate designers and developers who are familiar with Mac and iPad.

Technology discussed in this session:
Mac, iPad, and iBooks Author.

Participant technology requirements:
A Mac with iBooks Author loaded, plus an iPad with iBooks downloaded. Both are free.

Paul Clothier

Independent mLearning Specialist

Paul Clothier is a learning specialist, eLearning and mLearning designer, speaker, and writer who has been in the technology training and learning field for over 25 years. Paul’s articles on training and learning have been featured in numerous learning and training magazines. He has a passion for mLearning design and user experience, and designs learning content and apps for touch-screen mobile devices.

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801 Implementing a Global Mobile Learning Strategy Across Jaguar Land Rover

8:30 AM - 9:30 AM Thursday, June 26

Global

The way consumers buy cars is changing. Customers are now far better informed prior to entering a dealership, and the rise of the use of the Internet and mobile browsing is a major factor in this change. There is often a disconnect between the high-tech customer’s online browsing experience and the traditional in-dealership buying experience in which sales occur right by the vehicle itself. Jaguar Land Rover decided to leverage mobile technology as a means to address this challenge.

In this session you will learn about the process used to develop a strategic approach to the use of mobile and explore the challenges that a global organization faces when implementing a mobile solution. You will learn about the solutions used to address these business challenges and how you can adapt them for your organization. You will leave this session understanding how to build mobile strategies for a global audience, and how mobile strategies evolve over time.

In this session, you will learn:

  • Where mobile can fit into a global-learning strategy
  • How to implement mobile learning across a global enterprise
  • Which key stakeholders you need to engage for global success
  • How mobile can be the bridge between learning and performance support
  • What the key technology challenges are and how to overcome them
  • Areas for future development

Audience:
Novice and intermediate designers, developers, project managers, and managers with a basic knowledge of learning and development strategy and an understanding of the use of mobile devices.

Technology discussed in this session:
Apps, smartphones, and tablets.

Sean Nugent

Key Account Director

LINE Communications

Sean Nugent, key account director for LINE Communications, is a highly experienced consultant who holds a master’s degree in multimedia design. He has worked with some of the largest global organizations to embed technology based learning. He has a particular interest in the automotive sector and an in-depth knowledge of global dealership networks. He has been working with the Jaguar Land Rover brand over the last three years to help them implement a global mobile-learning strategy.

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802 Reaching and Teaching Employees in a 24/7 Connected World

8:30 AM - 9:30 AM Thursday, June 26

Strategy

In order to develop a learning strategy that responds to the rapidly evolving world, learning professionals need to look at the business environment differently. On the one hand, the traditional business needs of the organization will continue to be critical and must be served. On the other hand, the next generation of learning strategies must place equal importance on the actual performance and learning needs of employees. Future learning strategies will look different, be delivered differently, and be led by a new breed of learning professional.

In this session, you will learn what core elements you need to include in learning strategies to keep up with the evolution of business. You will explore content strategy, delivery to mLearning and social learning platforms, and an expanded set of competencies that tomorrow’s learning professionals will require. You will leave this session prepared to develop a comprehensive learning strategy that takes into account the evolving nature of business and work.

In this session, you will learn:

  • How to develop a next-generation learning strategy for your organization
  • The importance of and how to build a content strategy
  • How to incorporate mobile learning into your next-generation learning strategy
  • A new competency model for learning professionals

Audience:
Intermediate managers and directors with a baseline understanding of learning strategy.

Technology discussed in this session:
Mobile learning, video (short form) training, and social learning.

Chris Osborn

VP of Marketing

BizLibrary

Chris Osborn is the VP of marketing at BizLibrary. Chris joined BizLibrary in August of 2010. Chris is a member of the Technology Enabled Learning Board of Advisors to HR.com, a recovering lawyer, a former leadership development consultant, and an award-winning eLearning developer. Chris played a pivotal role in developing the mobile learning strategy at BizLibrary, and he writes and speaks on employee learning and learning technology on a near-continuous basis. Chris holds a degree from Washington University School of Law (St. Louis).

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803 The Importance of Language on a Tiny Screen

8:30 AM - 9:30 AM Thursday, June 26

Instructional Design

The space restrictions on mobile devices and the increasing demand for translated content by global users makes every word we put on a screen count. Choosing the wrong words can define the difference between a successful product and a failure.

In this session you will explore how the language we use when addressing mobile users impacts both their ability to understand it and their level of engagement with the content. You will learn what to consider and look for when planning to expand your offer into additional markets, countries, platforms, and languages. You will explore how your eLearning content needs to be adapted for other countries, how to decide what works best for mobile, text, and video, and what steps are required to translate content into a new language. You will leave this session understanding why adapting or redesigning content specifically for mobile platforms is an invaluable investment that could raise your results off the chart.

In this session, you will learn:

  • How to address your mobile audience in the best possible way by using the right language
  • What it takes to translate mobile eLearning content into multiple languages
  • How to build eLearning content that works across mobile platforms
  • How to track and measure user adoption
  • How to combine text and video to achieve the best user experience

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
iOS and Android, marketing automation, and CMS databases.

Jose Palomares

CTO

Venga Global

Jose Palomares is the CTO of Venga Global, an internationalization and global-branding company, and head of the language technology division of the American Translators Association (ATA). He has devoted his entire career to building a better user experience for consumer and professional technology users alike. Born and raised in Barcelona, he holds a BA degree in translation and a master’s degree in information and language technologies. A former localization specialist, Jose has helped hundreds of companies and developers design multilingual products and optimize their content and strategy for desktop, web, and mobile platforms, including iOS, Android, BlackBerry, and Windows Phone.

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804 The PwC mLearning Story: Our Journey with Content Authoring

8:30 AM - 9:30 AM Thursday, June 26

Content Management

mLearning is about much more than just mobile technology. mLearning is a different experience than desktop-based eLearning, coming with its own unique set of design considerations and challenges. Organizations considering making the move to mobile need to understand the challenges of creating content for mobile devices if they want their mobile learning strategy to be successful.

In this case-study session you will explore the continuing journey PricewaterhouseCoopers is taking as they continue to learn from their experiences with content authoring for mLearning. You will discuss the advantages and disadvantages of a number of different mLearning authoring tools, and learn from actual examples and demonstrations of content. Through this discussion you will develop a list of key questions you should be asking as you develop your own mobile-learning content strategy.

In this session, you will learn:

  • How to match a mobile platform to an available authoring tool
  • What content looks like and capabilities for learner interactivity
  • Restrictions to consider depending on the target audience’s mobile devices
  • The value of templates for quick content authoring

Audience:
Novice and intermediate designers, developers, project managers, and managers with a basic understanding of how mobile learning can be delivered to a learner via apps, websites, or mobile learning platforms.

Technology discussed in this session:
mLearning authoring tools (CreateExpress, Lectora, iSpring, Storyline, audio/video content, and custom-developed HTML), and Intuition mobile learning, Blackberry, Android, and iOS platforms.

Chris Fowler

Mobile Learning Platform—UK Service Manager

PwC

Chris Fowler, the mobile learning platform—UK service manager for PwC, has worked within the L&D arena for over 10 years. Chris successfully led the UK’s implementation of its mobile learning platform in PwC and has experience in analyzing and evaluating learning, facilitating virtual classroom and internal training, and implementing technological solutions within the UK firm. Chris has a specific passion in mobile design and development.

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805 Building, Assessing, and Delivering Mobile Training at Citrix

8:30 AM - 9:30 AM Thursday, June 26

Management

Citrix leverages a DITA-based solution for mobile learning that rapidly adapts to changing business, technology, and customer requirements. We want to ensure our source content is future-proofed against changes in delivery technologies in order to avoid vendor lock-in and retain tight control of the types of activities we include in training and how we present them to learners. It was also important that we minimize code maintenance and automate aspects of quality assurance by mining our content as data for metrics related to language and engagement.

In this case-study session you will learn about the tools and technologies Citrix uses to address these challenges. You will explore how a mix of off-the-shelf, open-source, and home-grown solutions gave us the control and flexibility needed to support this long-term strategy. You will discover how this solution enables us to develop content in format-neutral XML, quality-checked against terminology, business, and markup rules, converted to HTML5, and published to a SCORM framework that adapts to user devices.

In this session, you will learn:

  • The benefits of using specialized Darwin Information Typing Architecture (DITA) markup for developing mobile training content
  • How we gauge content quality during development
  • How we use HTML and JavaScript in our course framework to adapt layout to device size
  • Where to find the open-source tools we leverage

Audience:
Intermediate developers, project managers, and managers with familiarity of HTML and XML markup, content development, and delivery challenges.

Technology discussed in this session:
An HTML5-based SCORM player running on iPads and phones.

Patrick Quinlan

Manager, Publication and eLearning Services

Citrix Systems

Patrick Quinlan manages the publication-services team at Citrix Systems, where he directs the content-management initiative for the training department and their DITA implementation. He focuses on increasing production efficiency, automating quality assurance, and developing new authoring and publication solutions.

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806 Three Things You Need to Know to Develop mLearning Using HTML5

8:30 AM - 9:30 AM Thursday, June 26

Development

There’s a great deal of discussion about HTML5 and how it is changing the future of the web. While there is tremendous potential in place, there is still much confusion about what its impact is on technology-based learning, and what steps learning professionals should be taking to develop specifically for HTML5.

In this session participants will learn the three key things learning professionals need to know about HTML5 before you start designing programs using that output. You will learn the importance of HTML5 for mobile learning. You will explore the many reasons HTML5 serves as a viable alternative to Flash. You will leave this session with a number of tips that will leave you better prepared and better informed to design mobile learning courses that will look great and function as intended in HTML5.

In this session, you will learn:

  • What HTML5 is and how it impacts eLearning
  • What you need to know before you start HTML5 development
  • How various devices and browsers affect your HTML5 content
  • Best practices for designing mLearning for HTML5

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
HTML5.

Nicole Legault

Community Manager

Articulate

Nicole Legault, community manager at Articulate, has a varied skillset that includes instructional design, eLearning development, graphic design, and social media. She has worked for several well-respected companies, including SMART Technologies and Langevin Learning Services. In her current position at Articulate, she helps people create better eLearning every day.

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807 The History of Mobile Learning, Through the Lens of Big Data

8:30 AM - 9:30 AM Thursday, June 26

Management

Learning from the lessons of the past is critical in order to make the future better. This truth of life also applies to the world of mobile learning. There have been a large number of organizations that have gone down the mLearning path and an enormous amount of resources generated from lessons learned. There’s great potential to learn from the lessons shared in this mountain of data, if we have the tools and capabilities with which to analyze it.

In this session we will explore lessons from the history of mobile learning. In this session you will not talk conceptually about big data; you will see it in action and see it applied as we produce new and interesting knowledge about mLearning. The history of mLearning will be painted through research with a new big data analytic tool called Google Ngram Viewer. You will learn how this tool interrogates a database of the billions of words in over five million books to plot relative frequencies of specific terms and concepts over time.

In this session, you will learn:

  • Surprising new facts about the beginnings of mobile learning
  • How the concept of mobile learning has changed over the past 40 to 50 years
  • How to use Google Ngram Viewer to research a database of over five million books
  • How big data is changing learning and how it can be used for just-in-time information at the point of need

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Google Ngram Viewer

Gary Woodill

CEO and Senior Analyst

i5 Research

Gary Woodill is CEO of i5 Research, and a senior analyst for Float Mobile Learning. Gary holds an EdD degree and has developed learning software, educational CD-ROMs, online courses, educational videos, and many publications on learning with technology. He has worked with mobile devices for learning since 1998. He is the co-author of Training and Collaboration with Virtual Worlds and author of The Mobile Learning Edge. Gary has written over 30 research reports on learning technologies.

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808 TELUS’ Learning Strategy in a Mobile Workstyle Environment

8:30 AM - 9:30 AM Thursday, June 26

Strategy

One of TELUS’ key goals is to have a majority of its workforce work in a flexible mobile work environment. Learning strategies had to adapt to this goal. Learning could no longer simply be available on one’s laptop or in a face-to-face class. Our learning strategy had to be enhanced and updated to accommodate our growing mobile workforce.

In this case-study session you will learn about TELUS’ journey in developing their mobile-learning strategy. You will explore the lessons learned from their successes, and from the challenges they encountered and needed to overcome along the way. You will discover the key social components that were critical to the overall strategy, and you will leave this session with frameworks, strategies, and templates that you can use to build your own mobile-learning strategy.

In this session, you will learn:

  • How to identify potential mobile learning challenges and possible solutions
  • How to develop your own mobile learning strategy, leveraging strategies, and templates
  • How to relate mobile-learning strategy to corporate goals
  • How to link current and future learning projects for mobile delivery

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors with knowledge of social-collaboration tools and functionalities.

Technology discussed in this session:
Successfactors’ Bizx mobile app, SMS services, geotagging, smart device scanning capabilities, SharePoint, Successfactor’s JAM, and social-collaboration tools.

Robin Yap

Senior Social Learning Consultant

TELUS

Robin Yap, the senior social learning consultant for TELUS, has 20 years of learning and HR experience working for Fortune global-200 companies. He’s published more than two-dozen peer-reviewed and professional journal articles and spoken at more than a dozen international conferences in the areas of measuring online social-network dialogues, technology-to- training integration, developing high-potential and high- performing employees using collaboration tools, and gamification for learning. His work has won awards from the Canadian Society for Training & Development, Perspectives, and the Institute for Business and Finance Research. Robin sits on the HR.com advisory board and represented the US at the International Standards Organization. Robin holds JD and PhD degrees.

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809 Building a Case for Mobile Micro-learning

8:30 AM - 9:30 AM Thursday, June 26

Management

In today’s fast-moving world it is increasingly difficult for individuals to allocate time to a long-duration learning event. In fact, the amount of time learners can allocate and maintain attention to a single learning event seems to shrink all the time. More and more, learning professionals are expected to deliver solutions that are minimally disruptive to work while still providing the support needed for performance.

In this session you will learn about micro learning, which is emerging as a tool to fragment and reassemble learning. You will explore a mobile micro-learning project case study from the BI Norwegian School of Business, including lessons learned and a demonstration of the platform used. You will discover how micro learning addresses the needs of both the learner and the business. You will explore how micro learning supports the principles of both collaborative and continuous learning.

In this session, you will learn:

  • Trends supporting micro learning
  • How to conceptualize micro learning through mobile solutions
  • How micro learning supports collaborative learning
  • Key elements of a mobile micro-learning platform

Audience:
Novice project managers and managers.

Technology discussed in this session:
mYouTime mobile micro-learning platform.

Gunnar Østgaard

CTO Mobile Micro Learning

mYouTime

Gunnar Østgaard is the CTO of mobile micro learning for mYouTime and a well-known figure in the Northern European edtech market. He has changed the education market through the mobile micro learning platform mYouTime, which has proved to be hugely successful in both corporate and institutional learning. mYouTime is used in the BI Norwegian School of Management, one of Europe’s leading business schools.

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810 Design Basics for Mobile Development: Elements and Principles

8:30 AM - 9:30 AM Thursday, June 26

Instructional Design

Mobile learning is about more than technology. Too often organizations simply move bad practice to new technology. Before we step forward and look at the next best-technology or coolest new gadget in our field we need to step back to basics and consider our design. Before organizations can make the move to mobile, they need to ensure they have strong visual-design practices that work for myriad devices and audiences.

In this session you will explore the key elements of the principles of visual design. You will learn the language of design so that you can better articulate your vision. You will learn the questions you must ask when making design choices and discover the key points to remember about mobile-screen real estate and how that relates to visual design. You will leave this session with a number of actionable visual-design tips that you can use for mobile development.

In this session, you will learn:

  • The elements and principles of design
  • Why design is about making choices
  • The primary goals of responsive design
  • How to negotiate screen real estate

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Mobile phones and tablets.

Sarah Arkins

Instructional Designer

Availity

Sarah Arkins, an instructional designer at Availity, is a teacher who has a lot of experience working with other instructors and technologists. Sarah’s understanding of instructional design and learning is both academic and experiential. She has been standing in front of students while teaching in higher education and doing software training for the past 12 years, which makes her a uniquely informed designer of instructional materials using various methods. Sarah holds an MFA degree from Rochester Institute of Technology.

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811 Google Glass—the Experience, the Reaction, the Possibilities

8:30 AM - 9:30 AM Thursday, June 26

Tools

From the first desktop PCs to today’s cutting-edge smartphones, technology has a history of fundamentally changing the expectations of learning and development programs. We are now on the cusp of another technological advance, one that will once again change some of our definitions and how we address performance issues: wearable technology. This technology will come in various forms, but the one that is blazing the path is Google Glass.

 In this session you will learn about Google Glass from one of the members of the Glass Explorer program, who have been testing and using the device in advance of its public release. You will learn what Glass is, how it works, and what the experience of using glass is like. You will explore the many different ways that Glass can be used for learning and performance improvement. In this session you will discover the possibilities that are being opened by this new and exciting technology, and how those possibilities are once again redefining the expectations of learning and performance programs.

 In this session, you will learn:

  • What Google Glass is, and what it can do
  • What the Glass experience is like for the user
  • How people react to Glass
  • What doors Glass opens up for learning and performance
  • How people are already using Glass for learning today

 Audience:

Novice to advanced designers, developers, and managers.

 Technology discussed in this session:

Google Glass.

David Kelly

Senior Vice President and Executive Director

The eLearning Guild

David Kelly is the senior vice president and executive director of The eLearning Guild. David has been a learning and performance consultant and training director for more than 15 years. He is a leading voice exploring how technology can be used to enhance training, education, learning, and organizational performance. David is an active member of the learning community and can frequently be found speaking at industry events. He has contributed to organizations including ATD, eLearn Magazine, LINGOs, and more. David is also known for his curation efforts, especially related to conferences and events for learning and performance professionals.

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812 B.Y.O.L.: Learn to Build jQuery Mobile Apps Easily and Quickly

8:30 AM - 9:30 AM Thursday, June 26

Tools

When building web or native applications, it can be daunting trying to learn new coding languages for various platforms. Even if you are just targeting web applications, there is still a lot of CSS to get the HTML to look good on both phones and tablets. To get the effect you want you may have to spend hours learning CSS, JavaScript, and HTML. The integration with jQuery Mobile has been a lifesaver for the non-techie or even the techie that wants to get the task done quickly and efficiently.

In this hands-on session you will discover how using jQuery within DreamWeaver is extremely easy with CS versions 5.5 and above. You will learn how to easily insert tables, mobile buttons, mobile view accordions, and more with a simple button click in DreamWeaver. You will leave this session understanding jQuery Mobile and DreamWeaver and with the knowledge of how to build custom web apps using HTML and some JavaScript.

In this session, you will learn:

  • A basic understanding of jQuery Mobile
  • How to use jQuery Mobile within DreamWeaver
  • How to build custom tables for course navigation
  • How to use the jQuery content layouts to create awesome looking layouts

Audience:
Novice, intermediate, and advanced designers, developers, and managers

Technology discussed in this session:
HTML, JavaScript, DreamWeaver, and jQuery Mobile.

Participant technology requirements:
A laptop loaded with DreamWeaver CS5.5 or higher.

Jeff Batt

Founder

Learning Dojo

Jeff Batt is founder and head trainer/sensei at Learning Dojo, a company dedicated to training people to become software ninjas in a variety of eLearning-, web-, and mobile-related software applications. Jeff is also the lead eLearning producer for the Church of Jesus Christ of Latter-day Saints, producing online training for the church worldwide. With more than 10 years of experience in the digital learning and media industry, Jeff is a regular conference speaker and industry leader regarding eLearning technologies such as the xAPI (Tin Can API), Articulate Storyline, Adobe Edge Animate, Captivate, Camtasia, HTML5, and more.

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901 Managing mLearning Development Projects on a Shoestring Budget

9:45 AM - 10:45 AM Thursday, June 26

Management

Managing your mLearning development efforts is challenging. It’s easier to do so with project management software or tools, but they can be very expensive. Understanding which tools are available and which features are needed to manage your mLearning projects can help you pick the right project management tool at the right price.

In this session participants will explore project management tools that are cost effective and help you manage your mLearning projects.  You will discuss the different types of functionality available from project management tools, and which functions best apply to mLearning projects. You will focus on the primary project needs for mLearning: completing projects within scope, time, and cost estimates. Participants will leave this session with an understanding of tools and processes that have proven effective in small- to medium-sized businesses for managing mLearning projects.

In this session, you will learn:

  • How to determine the project management tools you need, and if free project management tools are right for you
  • How to determine if the process you use to manage projects is effective
  • The importance of marrying process with the right project management tools
  • How to use free project management tools to successfully manage your projects

Audience:
Novice designers, project managers, and managers.

Technology discussed in this session:
GoogleDocs and Asana.

Matthew Casey

VP of Content and Accreditations

VectorLearning

Dr. Matthew Casey has over 10 years' experience in training solution design, implementation, and testing in a variety of business settings. Matt’s background includes training evaluation methods, training program management in both centralized and decentralized environments, technical communications management, instructional design program management, quality assurance, and help desk management.

Michael Schreiner

Director of Education

VectorLearning

Michael Schreiner, the director of education at VectorLearning, is a human performance improvement professional with over 15 years of experience managing and directing the functional and strategic activities of learning and development teams. He is intensely focused on ensuring his teams deliver quality learning solutions on time, within budget, and within scope. Michael is adept at aligning performance improvement solutions to a company’s long term goals and value proposition. Within his work, he is considered an expert in human performance improvement, instructional design, and people, project and change management.

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902 Spaced Learning and Mobile: Making Content Sticky

9:45 AM - 10:45 AM Thursday, June 26

Content Management

In a fast-paced environment with lots of information flying at learners, it’s difficult to retain information. Forgetting often begins as soon as learning ends, leaving you hoping that the learner retains as much as they can. Learning professionals need to find ways to bridge this gap, and mobile technology provides us with an opportunity to do so.

In this session participants will discuss how mobile technology and spaced learning can be used together to break the forgetting curve and help to increase knowledge retention. You’ll explore the spacing effect, and what types of mobile deliverables will best support knowledge retention. You will discover when learning modules should be delivered, and more importantly, how they should be delivered. You will leave this session with an understanding of the spacing effect and be able to develop a strategy for knowledge retention for your audience.

In this session, you will learn:

  • How the spacing effect can break the cycle of forgetting after a learning event
  • What types of deliverables will work best to keep learners from forgetting
  • What types of deliverables will engage your learners to keep them interested in learning
  • How to develop short, interactive deliverables that can win client buy-in for additional training time
  • When to deliver short training modules to support knowledge retention
  • How to deliver short training modules to ensure that they are consumed by learners

Audience:
Novice and intermediate designers, project managers, managers, and directors. Participants should have a strong knowledge of web-based training design, as the focus of this session will be more on strategy than technology.

Technology discussed in this session:
Apple iOS, Google, Android, Microsoft Windows, phones, tablets, and Lectora.

Mark Schuster

Senior Project Manager

AT&T

Mark Schuster is a senior project manager for AT&T, where he has worked in learning for 15 years, focusing on new technologies. Today, Mark is responsible for supporting training technologies for AT&T’s retail store, with special emphasis on mobile learning and gaming.

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903 Bring Your Career to Life: A Mobile Career Development Example from Cisco

9:45 AM - 10:45 AM Thursday, June 26

Strategy

A common business problem is that employees want to advance their career, but they often build a plan that is focused on promotions. They want to move up but do not consider lateral moves or moves outside their profession or outside their function. Beyond that, employees need the knowledge, tools, and resources to prepare for career change opportunities. Cisco has addressed this problem by constructing a mobile solution that enables employees to explore careers based on a career lattice approach.

In this session participants will learn from Cisco’s Bring Your Career to Life, the mobile solution Cisco has implemented which accelerates the planning and decisions toward growing a career at Cisco. You will explore Bring Your Career to Life through Career Navigator, a desktop and mobile tool that gets the employee started so that they understand the high-level concepts of career planning, can learn the job families within Cisco, and can discover what skills and learning are necessary to be qualified for specific roles. Participants will discuss the full story of the development of the solution, including how to influence executives regarding mobile, how to build it fast, and what technologies are necessary.

In this session, you will learn:

  • The key design principles for an enterprise mobile solution
  • How to build it fast and innovate
  • About technology solutions for a mobile web experience
  • Typical mobile project mistakes and how to overcome them

Audience:
Novice designers, managers, and directors.

Technology discussed in this session:
iPhone, iPad, Android phone, and Android tablet.

Barry Shields

Sr. Manager, Online & Mobile Experience

Cisco Systems

Barry Shields leads Cisco’s talent management online and mobile experience team. The team is responsible for the design and development of online experiences and technical infrastructure for the Cisco Innovation Academy, Management & Leadership Development, Career Development, new hire programs, and the enterprise-wide learning portal. During his time at Cisco, Barry has led many strategic projects, such as Cisco’s strategic direction for sales knowledge management, as well as defining the standard learning infrastructure, business process, and content taxonomy for the enterprise. He holds a master’s degree in instructional systems from Florida State University and has been in the training industry since 1997.

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904 Quality Assurance Strategies for Mobile Training Deployments

9:45 AM - 10:45 AM Thursday, June 26

Strategy

It hasn’t been that long since we only worried about testing online training lessons on Internet Explorer and Netscape. Those days are long gone. Today we face a myriad of testing challenges due to the vast number of devices and operating systems that are being used by our learners. Developing and testing our applications to ensure that they will work for everyone is an increasingly challenging part of an organizational learning strategy.

In this session participants will explore the various quality assurance test strategies that are currently being used in software engineering corporations to test their products, and how you can carry over those strategies into the world of mLearning. You will learn about multiple types of QA testing, and what the goals are for each. Participants will leave this session with an understanding of numerous QA strategies and how they can be applied to mobile learning projects.

In this session, you will learn:

  • The fundamental concepts of QA testing in software engineering operations
  • The critical QA test operations that need to be used by mLearning designers
  • Strategies for conducting effective QA testing within an impossible project deadline
  • Strategies for mLearning lesson design that will help your QA testing effort

Audience:
Intermediate designers, developers, project managers, managers, and directors with experience designing mLearning lessons for a multi-device target audience.

Mark Simon

Principal Training Consultant

HiMark Solutions

Mark Simon, a principal training consultant at HiMark Solutions, has over 25 years of hands-on experience with design, development, and delivery of eLearning and instructor-led training. Mark is also an adjunct professor in the instructional design graduate program at UMass-Boston. Mark frequently contributes to a variety of professional publications and often shares his experiences at professional shows and conferences. Mark makes frequent appearances at ATD (ASTD) and eLearning Guild conferences and events, and you may have read some of Mark’s articles in T+D and in The eLearning Guild’s Learning Solutions magazines.

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905 A Responsive Web Solution for a Complex Online Educational Platform

9:45 AM - 10:45 AM Thursday, June 26

Instructional Design

The Arizona Center for Integrative Medicine has a custom LMS to deliver our online medical education offerings. This platform has been mostly adequate for about five years, but our offerings have expanded to new programs with many more learners in many different contexts. These learners want and often need to use tablets and other mobile devices to access and complete curriculum. The Arizona Center for Integrative Medicine learning platform needed a more flexible mobile strategy that could scale to multiple devices.

In this session participants will learn about the mobile strategy Arizona Center for Integrative Medicine developed. You will explore the challenges we were encountering and the rationale behind our strategy, and will discuss the many lessons learned during the process. You will leave this session with an understanding upon which your own scalable multi-device strategy can be built.

In this session, you will learn:

  • What options are available for mobile learning delivery
  • What responsive web design is and why you might implement it
  • Which technology options exist for building a responsive web design
  • Fundamentals of using Skel.js

Audience:
Novice and intermediate designers, developers, and project managers with familiarity of content management systems and beginning to intermediate proficiency with HTML, JavaScript, and CSS.

Technology discussed in this session:
HTML, CSS, LESS, JavaScript, and Skel.js.

Amy Som

Manager, Instructional and Front-End Design

University of Arizona Center for Integrative Medicine

Amy Som is a manager of instructional and front-end design at the University of Arizona Center for Integrative Medicine. She works with faculty contributors on the content sequencing, instructional strategies, and information design of online courses. She also creates instructional graphics and works on user interface design and front-end programming for the Center’s websites. Amy has a BA in studio art from the University of Arizona and an MS Ed in instructional systems technology from Indiana University Bloomington.

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906 Designing a Virtual Mobile World: A Case Study

9:45 AM - 10:45 AM Thursday, June 26

Instructional Design

Instructional designers are increasingly faced with projects that have a mobile component. In many cases the projects are presented before the design team has the requisite knowledge and skills to design mobile learning. In situations like this, it’s challenging for organizations and professionals to know where to begin.

In this session participants will explore a case study to see the lessons learned from an organization that has walked this path in the process of designing a virtual mobile world. You will learn where to start when being asked to develop your first mobile solution, and will discover the tools that are available and the process used to vet them. You will learn the important considerations that must be factored into mobile projects. You will leave this session with tips and workflows that will prepare you to confidently tackle mobile projects.

In this session, you will learn:

  • How to design mobile solutions (workflow)
  • What skills/roles are needed for mobile projects
  • Lessons from a case study on designing a virtual mobile world
  • How to break down a large project vision into manageable but scalable design goals and objectives

Audience:
Novice to advanced designers, project managers, and managers.

Technology discussed in this session:
Browser-based responsive design, iOS, Android, and mobile devices (smartphones and tablets).

Deborah Thomas

President

SillyMonkey

Deborah Thomas consults on game-based and traditional learning, mLearning, and eLearning. Among her many honors, Deborah received the 2011 Fun and Serious Games Award for Europe, the 2009 Dugan Laird Award, and the 2009 ASTD Atlanta E-Learning Excellence Award. She has contributed to several books, and has served in leadership roles for the Atlanta Chapter of the Georgia Game Developers Association, ASTD Atlanta, the Technology Association of Georgia Workplace Learning Society, and the North American Simulation and Gaming Association. Deborah earned a BA degree in journalism and education from the University of South Florida and holds numerous training certificates.

Sarah Gilbert

President

meLearning Solutions

Sarah Gilbert specializes in mobile learning technology strategy, design, and development at meLearning Solutions. She also serves as director of the Informatics Academy at the Task Force for Global Health, where she leads a team to support global public health workforce development, and is involved with ATD. Sarah's work has been published in The Book of Road-Tested Activities, 68 Tips for eLearning Engagement and Interactivity, TD Magazine, and a variety of other training and workforce publications. She regularly speaks at conferences and business events on the practical application of learning technology.

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907 Mobile Mentorship with the End in Mind

9:45 AM - 10:45 AM Thursday, June 26

Strategy

Learning is often built on technology, taking place in different forms and locations such as eLearning, mLearning, and social media. What if learning, resources, mentorship, and performance support strategies could all be found in one place, when your employees needed them? That is the ideal scenario, and one that would provide specific measurements for observable data outcomes.

In this session participants will explore the opportunities for an integrated platform of training, management, and mentorship guidance that has been opened up by access to affordable mobile devices and wireless connectivity in much of the world. You will learn how linking training programs and resources with mentorship provides dual performance support and the ability to affect learner decision capacity in real-time. You will discuss two case-studies that highlight the possibilities inherent within a technologically-mediated training and mentoring program.

In this session, you will learn:

  • A learner-centered model for mobile instructional design relative to mentoring and performance outcomes
  • How mentorship outcomes can be combined with Kirkpatrick learning outcomes for synchronized delivery
  • To illustrate the positive and negative factors that impact the mentor and participant relationship
  • To apply lessons learned regarding the implementation processes used in two worldwide case studies
  • How to have an understanding of mobile performance support intervention tactics

Audience:
Intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Chronus Software Platform.

Myra Travin

Senior Learning Architect

UNIVentures

Myra Travin, the senior learning architect for UNIVentures, is an educational futurist and instructional project manager with significant experience in implementation of instructional design, organizational development, leadership development, change management, and sales/CRM projects in higher education and Fortune 500 companies such as Hewlett- Packard, BP, Walgreens, PwC, Appen, and SPSS, and public sector agencies such as Los Alamos National Labs and the Ministry of Forests in Canada. Myra is currently contributing educational and mentoring expertise as a member of the Advisory Board for Collective Changes, a worldwide mentorship program for women.

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908 Real-world Responsive Web Design: A Case Study of the mLearnCon Website

9:45 AM - 10:45 AM Thursday, June 26

Development

The increase in mobile usage has led to an expectation in consumers to have a seamless experience across all devices. This creates challenges for designers, who now need to design content that works not only on desktops, smartphones, and tablets, but on devices with varying screen sizes within each category. Responsive design is a great solution to the fragmentation of devices across smartphones, tablet, desktop, and more.

In this session you will explore a case study of The eLearning Guild’s efforts to adapt the mLearnCon website template into a mobile-friendly, responsive site viewable across all devices. You will learn the challenges we encountered along the way and how we overcame them. You will discover best practices and methodologies to wireframe, design, and code your own responsive site. You will explore the initial design considerations and key implementation choices and issues, and see some examples of the code changes.

In this session, you will learn:

  • The core elements of a responsive design
  • How to define a site’s specifications for each breakpoint
  • How to optimize design and graphics for user interactivity and experience
  • How to utilize media queries, viewport settings, grid system, and flexible images for multiple break points

Audience:
Novice to intermediate designers and developers.

Technology discussed in this session:
PC, tablets, smartphones, HTML5, CSS3, and JavaScript.

Crystal Rose

Manager, Web Development and Design

The eLearning Guild

Crystal Rose is the manager of web development and design for The eLearning Guild. She is responsible for the front-end design and maintenance for all Guild sites, including eLearningGuild.com and LearningSolutionsMagazine.com, and for the development of five websites annually for the company’s face-to-face tradeshows. Prior to joining The eLearning Guild, Crystal worked as the lead UI developer for two Silicon Valley start-ups focused on improving their respective industries. Crystal holds a BA from the University of California, Santa Barbara.

Tiffany Le Brun

Email/Web Developer

The eLearning Guild

Tiffany Le Brun is the email/web developer for The eLearning Guild. She designs and develops all of the external emails for the Guild, and assists in the design and development of the Guild websites. Tiffany has seven years of experience in web and graphic design, which includes designing user interfaces for eCommerce sites, developing responsive sites for small businesses, and creating marketing collateral for various industries. Tiffany holds a BFA in multimedia design from the University of Oregon.

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909 You Don’t Always Need an App for That: Digital Books and Mobile Training

9:45 AM - 10:45 AM Thursday, June 26

Content Management

Mobile is the new way of learning. Learners want it, and companies want to provide it. However, app development can be expensive, especially if you are starting from a mostly print or standard eLearning model of training. Finding a way to give learners and organizations the mobile learning they want without breaking the bank is a must in today’s training market, especially for companies with populations of mobile learners (e.g., sales).

 In this session you will learn how ePubs and iBooks can be used as a low-cost solution for taking training content mobile. We will explore how these digital books are able to support many of the same bells and whistles traditional eLearning interactions support, and examine how digital books leverage the same inputs as traditional apps—such as gestures—but cost a fraction to develop and maintain across multiple operation systems and devices. You’ll discover there is a slightly different design process required when building training for eBooks, but you’ll see examples of how it’s done across several different type of learning so you can take it home and try it yourself. 

In this session, you will learn:

  • What platforms and tools are available to use for digital publications
  • The different audiences for each publishing platform, and which best fits your audience
  • Real-world strategies from companies that use digital book platforms as part of their mobile strategy
  • The do’s and do not’s of digital book publishing

Audience:

Novice to advanced designers, developers, and managers with a basic knowledge of instructional design principles.

Technology discussed in this session:

ePub publishing using Adobe InDesign, Apple iBook Author, and Adobe Digital Publishing Suite.

Mikaylie Kartchner

Founder, CEO

Innotiv Learning

Mikaylie Kartchner, the founder and CEO of Innotiv Learning, has been working as an instructional designer and writer for over a decade. She also works for the LDS Church, and she previously designed learning experiences for ATK, NASA, and Fortune 500 companies—such as Amway Global, Wal-Mart, and Avon—at Allen Communication. In 2016, Mikaylie founded Innotiv Learning, a learning design and consulting firm where she consults on learning strategy and products as well as teaching instructional design workshops. She has been honored multiple times for her writing and design work, including awards from the Society of Professional Journalists and The eLearning Guild.

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910 Goodwill’s Mobile Journey: From Concept to Implementation

9:45 AM - 10:45 AM Thursday, June 26

Getting Started

Like many organizations, Goodwill is facing the challenge of supporting a large mobile workforce. It has over 2,700 retail stores staffed with sales associates and processing staff. There is usually no more than one computer in any single location that is available for training. Due to the premium placed upon retail floor space, expanding the desktop-based PCs that are available is prohibitive. This created a difficult challenge to provide training, share knowledge, and disseminate/gather information for the workforce.

In this session participants will explore Goodwill’s approach to solving this problem using authoring tools, text messaging, and a mobile platform. You will learn how it was able to minimize the time required to implement this solution and will discover the benefits it has seen since the solution was implemented. You will leave this session with an understanding of the process used to develop this solution, and tips to replicate the solution in your own organization.

In this session, you will learn:

  • About various technologies to start your mobile learning journey
  • The process Goodwill used to implement mobile learning
  • How to address human resource’s concerns
  • Lessons we learned from mistakes we made along the way

Audience:
Novice to advanced designers, developers, project managers, managers, and directors. Participants should have a general understanding of eLearning concepts.

Technology discussed in this session:
Brainshark for content authoring and Train-by-Cell, which provides a mobile platform and a text messaging service.

Jack Wexler

Director of Technology Based Learning

Goodwill Industries International

Jack Wexler is the director of technology-based learning for Goodwill Industries International in Rockville, Maryland. He is responsible for the design and development of Goodwill’s technology based learning platforms and content (web based training). Jack is currently researching how mobile and social learning can be integrated into various learning programs. He is also responsible for webinars and online meetings. Previously, Jack owned the Family Computer Center from 1988 – 2001, a training company targeting elementary age children, and had several schools and camps in various cities with the objective of supplementing the computer education they received in the schools.

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911 B.Y.O.L.: The Unique Multi-device Thinking Behind Adobe Edge Animate

9:45 AM - 10:45 AM Thursday, June 26

Tools

There are a great number of tools available to use for building mobile learning. The challenge with many of these tools is that they use legacy functionalities and a fixed canvas that do not effectively support the ultimate goal of designing device-agnostic experiences. These tools often trap us in PC-based paradigms that have been used for decades to design static content and now fall short of designing more flexible content that can better respond to the end-users needs on and beyond the desktop.

In this session participants will learn how Adobe Edge Animate can support cross-platform development. You will explore how Adobe Edge Animate allows for flexibility, portability, and continuity of content regardless of the information access environment. You will leave this session with practical examples of how those features can help you create more effective and malleable learning solutions.

In this session, you will learn:

  • How to offer rich and adaptive experiences capable of flowing across different screens and platforms
  • How to design multi-device flexible layouts
  • How to experiment with the natural and intuitive sense of touch in order to allow learners to directly manipulate the content
  • How to explore different tools and approaches to better support multi-device development
  • How to carry out a simultaneous cross-mobile-device previewing and testing of your content

Audience:
Novice designers, project managers, managers, and directors with a basic understanding of design principles, different authoring tools and latest technologies such as HTML5.

Technology discussed in this session:
Edge Animate CC, Edge Inspect CC, iOS, Android, HTML5, CSS3, JavaScript (the basics), Dreamweaver CC and PhoneGap Build, mobile web apps, native apps, and hybrid apps, and responsive design.

Participant technology requirements:
Laptop with Adobe Edge (or trial version) installed.

Mayra Villar

Instructional Designer

Consultant

Mayra Villar is an instructional designer and consultant. During her 10-year career, she has carried out different tasks related to educational content design and evaluation, as well as documentation management. Mayra currently works as a freelance consultant helping companies design, implement, and evaluate mLearning and eLearning solutions. She holds an MA degree in applied linguistics (subfield computer assisted language learning) and is an independent researcher at Universidad Nacional de Cuyo, Argentina. She is also an ASTD-published author and a featured contributing writer for various online magazines.

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912 The Accidental Mobile Learning Designer

9:45 AM - 10:45 AM Thursday, June 26

Instructional Design

Most instructional designers found their way to their role by accident, via a combination of circumstance and subject matter expertise. This is why many IDs share the challenge of “learning as we go” rather than receiving formal training and education before starting a job. This challenge is further complicated by the need to add mobile learning design to our skill sets.

In this session you’ll explore the experiences of an accidental instructional designer who suddenly finds that she needs to design programs for mobile devices. You will learn the critical factors of the mobile landscape that all new mobile designers will need to consider. You will discuss the ways to incorporate mobile into your overall learning strategy, and why that is different than having a “mobile strategy.” You will learn the obstacles and unexpected detours many designers encounter on their first mobile projects. You will leave this session with an understanding of basic strategies and ideas you can apply to your own instructional design practices.

In this session, you will learn:

  • When to consider adding mobile solutions to your learning strategy
  • How to integrate mobile solutions into your existing strategy
  • Common mistakes you should avoid when designing mobile solutions
  • Tools you are already using that aid mobile design
  • Important things to look out for as you start your mobile journey

Audience:
Novice and intermediate designers, project managers, and managers.

Technology discussed in this session:
N/A

Cammy Bean

Vice President of Learning Design

Kineo US

Cammy Bean is the VP of learning design for Kineo, a global provider of learning solutions. Cammy has worked with hundreds of organizations over the past almost 20 years to design technology-based learning solutions, from soft-skills tutorials to internal communication pieces. She writes the popular eLearning blog Learning Visions and is the author of The Accidental Instructional Designer: Learning Design for the Digital Age.

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