Today’s learning context invites us to consider continuous learning as a more effective approach, based not on how learning professionals think it should be used but on how the key audience—sales reps—want and need to use it. In this session participants will explore examples of how mobile learning can directly influence sales teams, providing a way to equip them with continuous learning content that enables a direct impact on productivity.

Some new directions in mobile learning are obvious, but other new directions may surprise you. The mobile revolution is about more than just smaller devices. The cloud and its supporting technologies keep our mobile devices connected and content synchronized across multiple devices 24/7. Smaller screens have forced software platforms to create minimal, and flexible, user-interface elements to support the seamless movement from desktop to mobile-content consumption. The introduction of the mobile ecosystem has had an impact across everything we do. In this session we’ll look at the mobile ecosystem’s impact on the training function. We’ll talk about the obvious impacts like smaller, more easily consumed learning chunks. But we’ll also look at how new platform technologies, driven by the mobile era, have disrupted the training department, it’s functions, and those responsible for creating, delivering, and tracking training content.

Today’s learners routinely use multiple computing and communication devices throughout the course of a day—for learning, work, entertainment, and decision-making. They are on the move—in the workplace, but even more frequently outside the workplace—and they want to use their downtime effectively. In light of this reality, Upside Learning has developed an innovative framework for responsive eLearning development (FRED), which enables responsive learning and performance support interventions on multiple devices. This functionality gives users the ability to view key messaging and eLearning from a variety of devices, with zero content loss or diminished visual appeal. FRED also ensures accuracy and consistency of information within any type of media device in an efficient and cost-effective manner.

Since Google announced Google Glass and launched its Explorer program, it seems that a new wearable device is announced almost every week. The more devices that are introduced, the more questions that seem to be posed about what these new types of devices can actually do. One thing is certain: These devices are coming and they will change the ways we look at mobile learning. In this session you’ll explore these technologies through the eyes of a software developer for Google Glass, Epson Moverio BT-200s, and various smart watches, who has been looking beyond what these devices do to explore what they can do. You’ll learn about the current landscape of wearable technology, consider some unknown pitfalls, and explore futuristic use cases.

For many organizations, mobile learning has always been a future-focused topic. It dealt with technology that was out of reach, requiring a skill set that the organization did not possess. Even more challenging, there were no best practices to follow and no replicable processes that learning leaders and designers could pull from to adapt for their own organizational needs. mLearning was uncharted territory, and many organizations were tentative. For mLearning, the time to move forward is now. This session will provide an overview of each of the critical areas, giving you enough details on each to help you understand which areas you may need to explore more before getting started. This session also serves as a great kickoff to the Mobile Foundations, which will explore each critical area in greater detail.

When it comes to content, context is king. When learning professionals create a learning experience, there is a desire to add as much context as possible, for it’s the context that helps build relevance to the learner. Mobile technologies have enabled us to add even more context to learning than ever before, and things are just getting started. In this session you’ll explore the new technologies are starting to appear in your smartphone today. Things like augmented reality. The Internet of Everything. iBeacons. Technologies that redefine content and build a stronger bridge between digital and reality. You’ll explore examples where context isn’t just being added to content, but where context is the content. You’ll learn how these technologies are already being implemented in the consumer world of mobile, and discover how they can be applied in a learning context.

Even after the best training courses, the real learning of how to apply skills and knowledge happens on the job. Although learning professionals recognize the benefits of learning on the job though informal and social methods, they struggle to implement it. The problem is that it is very difficult to track informal and experiential learning, to hold people accountable, and to support the process of situated learning. Mobile technology, in conjunction with the Experience API (xAPI) is making it possible to manage, capture, and optimize learning experiences in the real world. In this session you’ll see how to take advantage of mobile technology—especially the “sensors” in a phone or tablet (e.g., camera, audio recorder, GPS)—to manage, capture, and track learning experiences on the job. You’ll see examples of how organizations are using mobile devices to support learning of technical, leadership, sales, and professional skills. 

How does digital literacy impact a mobile strategy? This session will address some commonalities around behaviors in the context of technology. Participants will explore obstacles, myths, and plain-old odd objections to technology.  You will look at bizarre double standards like: “I can face-time my granddaughter, but am not comfortable with video conferencing.” You will learn how to identify those challenges, and learn new ideas and tactics to help make the ever growing technology garden more appealing. Participants will review techniques, tactics, and strategies that users can use to combat varying levels of digital literacy.

Learning professionals have long battled what is allowable from an organization’s IT group. Understanding why IT has these issues is the best method of lowering these barriers. In today’s world, data theft has become big business. The IT group sees allowing personal laptops and mobile devices onto organizational networks as a surefire method to data disaster. As such, IT groups often shut all the doors to minimize risks. Opening those doors can yield huge benefits and can be relatively easy, if you know how.

In this session you will learn how easy it is for someone to infiltrate your learning program and use it to attack your organization. You will learn a number of rules you need to employ during development to ensure your training remains safe and how following these rules will put your IT department at ease. You will explore how this process will lower the barriers to successful project implementation.

In this session, you will learn:

• Why IT likes to say no
• How to change your online behavior to stay safe and protect your organization
• Basic mLearning development rules to keep your product clean
• How easy it is for an attacker to infiltrate your organization’s IT infrastructure
• How to ensure your mLearning development is not a cause for concern

Audience:
Novice to advanced designers, developers, project managers, and directors.

Technology discussed in this session:
HTML, Base64, Android, and iPhone.

There are so many variables to consider when L&D professionals or learning vendors try to decide how to best use mobile methods to boost the success of their learning initiatives. One critical element is understanding how to balance the amount of content and functionality you should include. Our recent experiences with testing several apps over the last three years has led us to some findings that will shape the role of how the Ken Blanchard Companies will use mobile tools and materials going forward.

In this case-study session you will explore various strategies for boosting the likelihood your mobile learning will be used on the job. You will learn how our internal mobile app evolved during its development, review and learn from the framework used to create our app, and see how it can be adapted in your own organization. You will also explore which parts of a learning experience work best on mobile devices.

In this session, you will learn:

• How to reduce the functional footprint of an app to boost usefulness
• How to boost the likelihood of it being used back on the job
• What part of the learning experience to take on first through mobile
• How to make trade-offs around native or unified app development

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Native apps, web apps, and PhoneGap.

According to ASTD Research, the most common forms of training across all industries are management and supervisory. These also represent a large percentage of training budgets in many organizations. Finding ways to address these training needs in a cost-effective way is critical, as is the need to integrate the social aspect that will unlock knowledge and share personal experience.

In this session you will explore various platforms that enable social collaboration. You will discover how these tools allow management and supervisors to access training, rate it, and allow for conversations to develop around it. You will discover how mobile technologies make these social interactions possible and affordable. You will leave this session with a different perspective on how to provide management and supervisory training.

In this session, you will learn:

• Various platforms for social collaboration
• Where the gaps are for developers in relation to learning at their companies.
• Various cost-effective ways of distributing training
• How to appeal to your learners’ range of learning styles.

Audience:
Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Desktop PCs, tablets, and smartphones.

Every year, thousands of America’s service members separate from the military to start a new chapter in life as civilians. The re-entry into civilian life can be a difficult phase that results in unfamiliar challenges. The increased number of separations from the military strains the current infrastructure, resources, and techniques to prepare for post-military life.

In this case-study session, you will learn how DoD’s Advanced Distributed Learning group used mobile performance support and knowledge management to enhance performance for veterans going through the transition process. You will discover how we used an app to re-engage users, build confidence through actions and visualization of success, and focus immediacy and relevance of task on future life success. You will develop an understanding of use cases for mobile learning in a performance-support capacity and how to address mobile-learning challenges. You’ll get a demonstration of the prototype app that leverages the Experience API (xAPI) to capture user activity.

In this session, you will learn:

• About an example of re-imagined mobile learning through performance support
• How to use the xAPI to capture learning events
• How to engage and motivate users to success through mobile
• How to accommodate the limitations of mobile that are really opportunities for focus

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Experience API (xAPI), learning record stores, and apps.

As a mobile usage grows, we no longer get to decide which device learners will use to access learning. Applying responsive design enables your customized, interactive course to display beautifully in both desktop and mobile learning environments. With true responsive design, course content needs to automatically rearrange and reflow depending on screen size and orientation. It is important to take the mobile environment into consideration beginning with the initial storyboarding of design and development.

In this session you will learn the design principles and techniques for applying responsive design to eLearning. You will explore the key areas you must address when designing for mobile devices: performance, accessibility, content parity, device-agnostics, and future-friendly design. You will discover the advantages and benefits of using responsive design from the onset of projects as well as how to transform existing course content for mobile learning.

In this session, you will learn:

• Why responsive design involves more than scaling content to a device’s screen size
• How to differentiate responsive design principles from traditional eLearning
• How the application of responsive design relates to various devices
• The key areas important to a successful responsive-design course

Audience:
Novice and intermediate designers, developers, and project managers.

Technology discussed in this session:
Captivate, general eLearning design, and video.

Onboarding is a universal issue for all organizations. Employee-orientation programs raise awareness about people, practice, and processes, but there are lingering challenges that a new employee faces to acclimate to their new job: Each workplace brings a different vocabulary set, often unique to the organization, and quite commonly heard in both formal and informal conversations. How do newcomers learn different lingos and acronyms to become part of the conversations?

In this case-study session, you will explore how mobile learning has formed a significant part of Qualcomm’s approach to onboarding. You will discover how mobile technology helps workers quickly become acclimated to the business, culture, and team. You will learn how organizations can offer employees more tools to help them settle into their new jobs better and faster. You will leave this session with new ideas of how you can utilize mobile learning to enhance your company’s onboarding process.

In this session, you will learn:

• Why it makes sense to use mobile learning for onboarding
• Different onboarding areas mobile learning can assist in
• How the Qualcomm mobile-learning team tackled the issue
• The lessons the team has learned from its approach

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Web, mobile web, iOS apps, Android apps, web apps.

The use of smart phones, tablets, and the apps they utilize has grown quickly in the corporate space. These devices provide educators and developers with an exciting new way of reaching audiences, but the skills needed to develop mobile-learning programs are very different from those for desktop-based eLearning. How much knowledge and expertise is required to develop mLearning?

In this session you will explore practical iOS app development. You’ll learn how to create apps without using a Macintosh and without needing to learn a great deal of code. You’ll discover various ways to deploy mobile training, you’ll create a basic app during the session, and learn which materials are best suited for these new platforms. You will leave with an understanding of how to create mLearning materials, where mLearning has come from and where it may be going, and how to develop iOS apps.

In this session, you will learn:

• A brief overview of mLearning
• How to develop iOS apps without using a Mac
• Best practices for creating mobile training
• Various ways to create apps

Audience:
Novice designers and developers.

Technology discussed in this session:
Flash, Captivate, and the Apple Developer program.

Making the move to mobile can be overwhelming. There are many obstacles organizations fear that give them pause about making the shift. Some organizations doubt they have the budget, design, and delivery skills, or even the devices required to support multi-device delivery. The good news is that most of the perceived obstacles to making the move to multi-device learning can actually be easily overcome.

In this session you will learn the ten simple steps you can follow to get started with multi-device learning and explore the how and the why of each step along the way. You will learn what many mobile technology terms mean in the context of learning, and you will leave this session with an outline for taking action on each step along with case examples that show what success looks like.

In this session, you will learn:

• How to plan a successful move to mobile
• The difference between mobile web and native apps
• How to distribute mobile learning and what to do about bring your own device (BYOD)
• How to choose a mobile-authoring tool
• What you need to know and do to be a responsive designer

Audience:

Novice and intermediate designers, project managers, managers, and executives with an understanding of instructional design.

Technology discussed in this session:

Smartphones, tablets, and mobile authoring tools.

The amount of attention the topic of game-based learning is receiving in our industry makes the average practitioner who hasn’t implemented game-based learning in their curriculum feel like they are falling far behind the curve. Many professionals also feel as though they lack thorough understanding, necessary experience, human resources, and/or budget to get a game-based program up and running.

In this session you will discover that game-based learning, and more importantly mobile game-based learning, is more cost effective, easy, and attainable than you may have previously believed. You will learn just how easy it is to render your content into game-based learning courses, rapidly distribute them to your learners across all devices, and track in-depth learner performance using Wavicle’s turn-key game-based learning platform. You will explore best practices for the design and distribution of game-based courses to learners across virtually all devices.

In this session, you will learn:

• Best practices for game-based learning design
• How to build a game-based learning course in Wavicle
• How to evaluate your game-based learning using real-time analytics
• Strategies to increase adoption of game-based learning

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
Wavicle

Online students and faculty are demanding mobile access to their online courses and institutional resources. Focus groups with our students and faculty have shown that mobile skins for the LMS, student portal, and library are not enough to satisfy mobile users.

In this session you will explore the native application development process and technology development used by American Public University System. You will learn how this native application for both iOS and Android provides students and faculty with access to all course elements and real-time notification of new announcements, messages, forum posts, and other course elements. You will learn what the needs and wishes of online students and faculty are based on the results of focus groups held in 2013. You will discuss the design process and development of standalone middleware to meet these requirements and how the middleware development aids in adapting to learning management systems.

In this session, you will learn:

• About the evolving mobile needs of online students
• About the evolving mobile needs of online faculty
• About the design of mobile architecture for LMS integration
• About the design challenges for mobile LMS integration

Audience:

Intermediate and advanced designers, developers, project managers, managers, and directors familiar with a higher education environment and general mobile device use.               

Technology discussed in this session:

Research shows that only 20 percent of corporate learning happens during formal training, regardless of the delivery modality. However, 70 percent of learning occurs during on the job experiences. One way of bringing more job experience into formal training is through online role-play simulations. The challenge most organizations have is a belief that simulations are too expensive, take too long to build, or require skill sets we cannot support.

In this hands-on session participants will learn how to build a complex and effective role-play that will run on a mobile device using ZebraZapps. You will explore how easily the simulation can be built by creating your own in 60 minutes. You will leave this session with the tools, content, and media to make simulation-based learning a reality for your organization.

In this session, you will learn:

• An overview of ZebraZapps
• The components of an effective role play
• How to build a role-play from scratch using ZebraZapps
• How to publish the app for mobile delivery

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
ZebraZapps.

Participant technology requirements:
Laptop with Internet access.

Video has long been respected as a great tool for training, but has often been dismissed due to costs. That is changing, and a dramatic drop in production costs and a wide array of YouTube-framework solutions has accelerated the role of video in corporate training. The challenge for eLearning developers is to move beyond traditional linear experiences and incorporate engaging interactions on top of traditional video.

In this session you will learn how to use HTML5 interactive-video frameworks to add to your learners’ mobile devices experience. You will review the planning process for interactive video including the available interaction types. You will also explore how you must modify the traditional video storyboarding process to accommodate the additional features present in a mobile environment.

In this session, you will learn:

• The planning process for interactive video
• Considerations for mobile delivery
• About the HTML5 video tag
• JavaScript’s role in interactivity
• How to implement an interactive video framework
• Student training with interactive video interactions

Audience:
Novice and intermediate designers and developers with a working knowledge of video production or a working knowledge of eLearning development. 

Technology discussed in this session:
HTML5 video, mobile UX design, and interactive video frameworks.

Participant technology requirements:
A laptop with Internet connectivity.

Employees are different from each other, especially in the way they learn new information. The Experience API allows you to collect learning experiences from many different sources and store them in a learning record store (LRS). You can collect data from events within LMSs, mobile applications, live trainings, simulations, CRMs, and more. The amount of learning data that you can accumulate now is staggering and often difficult to make sense of. An LRS draws insights from learning experiences to help you better understand what and how employees learn, and then correlates those experiences to how they perform their jobs. This session will explore examples of how an LRS connects learning data to successful (or unfavorable) outcomes. Participants will experience how to identify opportunities and solve problems by using an adaptable LRS.

In this session you will explore how one organization overcame the issues related with shifting to mobile by integrating instructional design processes with the latest technology. Learn how to avoid the most common mistakes made by instructional designers moving to the development of mobile learning and create engaging mLearning courses by understanding your audience and technology.  

A zombie apocalypse is upon us: An onslaught of new mobile devices, platforms, and screen sizes, hordes of them descending every day. We’re outmatched. There aren’t enough designers and developers to battle every platform; there aren’t enough editors and writers to populate every screen size. Defeating the zombies will require flexibility and stamina—in our content. We’ll have to separate our learning content from its form, so it can adapt appropriately to different contexts and constraints. We’ll have to change how we develop learning and performance support so we’re not just shoveling content from one output to another. And we’ll have to enhance our content management tools and interfaces so they’re ready for the future. Surviving the zombie apocalypse is possible ... if you develop a content strategy that treats all platforms as if they’re equally important.

A comprehensive introduction to video technology, compression, and delivery standards for optimizing content delivery to mobile and desktop devices. This session will provide an overview with everything you need to know about editing, preparing, and delivering the highest-quality video and audio to your audience. We’ll discuss techniques and interactivity that you can add, along with the latest standards and how you can take advantage of open-source free compression tools. We’ll cover the latest applications for getting the smallest file sizes and the highest quality.

Delivering relevant training experiences and insights across broadly based audiences is increasingly challenging. Attention spans are shorter, and it is difficult to ensure learner engagement in an on-demand or virtual setting. In addition, enabling mobile access to training is no longer just a convenience, but a necessity when learners are not at their desks but are in need of critical insights at a moment’s notice to complete their job. From a trainer’s perspective, creating all the content to convey those insights is no longer a “one and done” activity, but something that requires feedback and constant change as new information arises. Join this session to learn three keys to success in effectively adding mobile and social elements to your training to address these trends and challenges, and how a new solution from Adobe can help.

Mobile technology is a powerful tool to support learning. Its ubiquitous nature offers great potential in terms of accessibility, connectivity, and collaboration, its ability to support blended face-to-face and online learning experiences, and its ability to aid differentiation to meet learning needs. But using mobile devices for learning also comes laden with complex problems. These problems may revolve around a lack of knowledge or skills to overcome technical barriers, implement mobile devices for teaching and learning purposes, or adapt content to a mobile learning environment.

In this session you will explore the technological, pedagogical, and content knowledge (TPACK) framework and how this way of thinking can inform and support effective mobile-learning integration in higher education. You will discuss TPACK and learn how to apply it to your planning and design of learning experiences with mobile technology. You will leave this session with strategies to evaluate your mobile technology integration and enable you to transform learner experiences through designing experiences.

In this session, you will learn:

• What the TPACK framework is and why it is important
• How TPACK was used to integrate mobile learning in a higher-education context
• How to structure thinking, planning, and designing mobile-learning solutions with the TPACK framework
• How to evaluate your mobile-learning integrations using the TPACK framework
• How to apply it to your own mobile-learning context.

Audience:
Novice and intermediate designers with a basic-to-intermediate understanding of mobile learning.

Technology discussed in this session:
Mobile learning devices: iOS, Android, and Surface tablets.

In the last few years, organizations were busy evaluating whether mobile devices are an effective channel for employee learning needs. However, research suggests that “organizations have moved beyond this stage and are now focused on solving challenges around security, content, bandwidth and cost” (Brandon Hall). Why is it that many organizations excited about mobile learning are yet struggling to start implementing them?

In this case-study session you will explore some of the best practices that have helped Qualcomm move past these barriers and align ourselves with the characteristics of high-performing organizations and top learning groups. We will discuss the different barriers to using mobile technology for learning, explore the mobile journey we have taken, and learn how our lessons can be applied in your organization. You will leave this session with a number of solid tactics and strategies used to overcome the barriers associated with mobile learning.

In this session, you will learn:

• How to identify potential barriers your organization could face for mobile learning
• Best practices to tackle some common barriers to mobile learning
• How Qualcomm has dealt with some common barriers to mobile learning
• The lessons learned by a mobile-learning pioneer organization

Audience:
Novice and intermediate project managers, managers, and directors.

Mobile computing continues to explode as consumers’ adoption rate of mobile devices increases significantly. How do we create and implement a strategy to capitalize on this and other new and emerging technology platforms? Many organizations are interested in walking this path, but they struggle with knowing how to get started. Knowing what the audience wants, whether to build or buy, and how to fund the project are just a few of the strategic questions that organizations face.

In this case-study session you will learn about the evolution of mobile technology at Georgia Regents University, a public comprehensive-research university. The University pioneered mobile technology in 2009, and since that time has created numerous mobile applications for iPhone, iPad, and Android devices targeted at multiple audiences. You will learn best practices for mobile learning on topics such as reference utilities, virtual simulations, enhancing eBooks with multimedia, and teaching apps. You will leave this session with an understanding of how to create an innovative mobile strategy and development team.

In this session, you will learn:

• The desires of the mobile learner and consumer, focusing on mobility, ubiquity, and gaming
• Elements and requirements of a successful mobile strategy
• Design and development considerations for a successful mobile-app development project
• How to determine if you should build or buy
• How to understand the ROI on mobile-development programs
• Best practices for a mobile-development program
• How to build a mobile-development team

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Various mobile apps.

There is a popular myth in our industry: that courses do not belong on a mobile phone and that only performance support can be successfully delivered to mobile. This session will disprove this popular belief.

Participants in this session will analyze several award-winning eLearning courses to identify their critical components—specifically the components necessary for behavior change. Using a successful course as a starting point, you will reimagine a new mobile interface and sketch a new design for the same topic. With these sketches in hand, you will be able to compare your own designs to a set of downloadable examples of serious eLearning solutions for tablets and mobile phones on the same content.

In this session, you will learn:

• How to identify the critical learning components for behavior change
• Techniques for sketching a learning user interface for a mobile device
• Techniques for iterative design
• Mobile learning design techniques for your own serious eLearning course

Audience:
Novice, intermediate, and advanced designers, project managers, and managers.

Technology discussed in this session:
iOS, Android, Mac, and PC.

The AutoTrader.com sales-training department designed an innovative strategy to support their fall product releases to a team of over 700, going completely mobile rather than using traditional classroom and eLearning. The strategy employed a combination of mobile core content, performance-support video and documents, scenario-based learning, and manager coaching and support. Partnering with the sales-training team, the AutoTrader “MyLearning” mobile application was used to deploy 21 nuggets of core content and 41 support resources structured via gamification and badging.

In this case-study session you will learn how we built the innovative strategy for learning to 700 sales employees. You will explore the important role change management played in the field (and with executives). You will leave this session understanding the successes and challenges of the deployment, including the technological successes, and the lessons learned from this type of organizational change.

In this session, you will learn:

• How to use mobile and performance support to enable learning in the field
• How to overcome cultural and technology hurdles for a successful rollout
• How to ensure achieving buy-in across learning, sales departments, and the technology partners
• How to ensure new skills are enabled to support the initiative

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Mobile learning applications in iPad and iPhone, gamification, and badging capabilities.

The Brandon Hall Group’s research shows that most organizations are still in the early stages of mobile learning, if they have begun at all. All organizations have some level of a learning strategy in place already, and it can be very challenging to integrate mobile with that and to develop a strategy and identify what works and what doesn’t for your particular company.

In this session you will explore Brandon Hall’s empirical data and investigative research. You will discuss a framework that has been built based on this research. You will learn how this framework includes multiple factors impacting mobile learning, including all of the components, influencers, and considerations that organizations should be paying attention to. You will leave this session with the ability to self-assess your organization’s mobile learning maturity, and identify a path forward to a more robust approach.

In this session, you will learn:

• The role of mobile learning in the new learning ecosystem
• Which mobile content is the most effective
• A framework for building a mobile-learning strategy
• The mobile-learning practices of high-performing organizations

Audience:
Novice and intermediate designers, developers, project managers, managers, and directors.

Making the decision to go mobile is one thing—making it happen is something else. Mobile-learning projects are complex, and change often. For an organization accustomed to a linear project timeline for eLearning development this can be a challenge. It’s important that mobile-learning projects are managed in a way that allows for flexibility and organizational success.

In this session you will explore the benefits of using agile project-management methods to manage mobile-learning projects. You will learn how to plan a mobile project, including how to get the support of all stakeholders. You will discuss real-world examples of agile being used to manage mobile projects. You will leave this session with an understanding of what works—and what doesn’t—when it comes to managing mobile projects.

In this session, you will learn:

• How to plan out the mobile project
• How to engage stakeholders in all areas
• Best practices to use when managing these types of projects
• How using an agile approach keeps everyone engaged and progress defined by sprints

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Field-based performance support (PS) generally means printed job aids, which quickly become dirty and outdated and are nearly impossible to replace with new information. Today’s professionals carry and prefer using mobile devices. They expect performance support whenever and wherever they need it, which makes mobile devices the perfect vehicle for delivering PS. When PS can be accessed by scanning images and real objects, it’s not only the fastest and most preferred way to get PS, it’s fun and amazing!

In this session you will learn how performance support developed in any digital medium can be attached to most static images and objects. You’ll explore how scanning the image or object will play or display the associated learning content, and you’ll discover a great solution for getting the most current content to field-based employees and ensuring it is always up-to-date. You will leave this session understanding how to set up augmented reality to support mLearning initiatives.

In this session, you will learn:

• About augmented reality technology
• How to set up augmented reality training “auras” via Aurasma
• Which tasks are best supported with augmented reality
• To extend augmented reality technology to non-training purposes

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Augmented reality—Aurasma, iPhone, and Reflector.

The Internet is full of compelling images, video, and sound, but most learning designers and developers struggle with understanding what content they are allowed to use, and which content is limited based on copyrights. There is a continuing struggle to quickly develop content while balancing speed with protecting our own work, respecting the work of others, and using copyrighted works fairly.

In this session you will learn how to develop an applied understanding of copyright law and how to find media you can use. You will discover how to use this knowledge to help you become more productive and focused as you maximize your financial and creative resources. You will find sites that already approve use of their content, so you don’t have to stress about copyright infringement. You will leave this session with an understanding of copyright law and how to apply legal concepts such as the fair use doctrine to everyday scenarios.

In this session, you will learn:

• The important issues surrounding copyright law and fair-use of images, video, and music downloaded from the Internet
• How to apply copyright law, and fair-use in particular, in the context of digital media
• How to find websites that offer public-domain and open-access media
• About Creative Commons licensing and which licenses are most accommodating

Audience:
Novice designers, developers, and project managers with basic graphic design, web, or app skills.

Technology discussed in this session:
API for Creative Commons licenses and plugins for proper attribution of work.

A number of different documents are distributed to learners during an instructor-led course. In many cases these documents exist as PDF documents, which creates a number of challenges. Distributing the documents securely may eliminate external resources like USB drives. When the documents are stored locally, there is no central way to update them and keep them up-to-date. Most critically, it is extremely challenging for workers to take notes on PDF documents.

In this session you will learn about a cloud-based solution that addresses all of these problems and better supports learning. You will explore how iPads were used to access documents and take notes during instructor-led training, and how those documents and the annotations were accessible after training. You will discover how the combination of a learning management system (LMS), a learning resource store (LRS), and the Experience API (xAPI) enables learners to access these annotated documents via their LMS. You will also learn how the expanded reporting enables tracking of access and annotations.

In this session, you will learn:

• The benefits of storing learner-annotation data in a LRS
• The project management process for developing an xAPI solution
• Metrics that you can retrieve from a LRS system
• Uses for LRS-based applications

Audience:

Novice and intermediate designers, developers, and managers. A general understanding of the xAPI and the concept of a LRS would be helpful.

Technology discussed in this session:

Cloud-based PDF annotation tool, LRS, iPad, and LMS.

One of the emerging technologies that learning professionals are interested in is augmented reality. There is tremendous energy and excitement attached to the opportunities presented by augmented reality, but few actual case studies that organizations can learn from as they contemplate walking that path themselves.

In this case-study session you will explore the development journey for an innovative and world-class end-user training experience that satisfies a variety of technology capabilities, including augmented reality. You will learn from the successes and challenges encountered on the project. You will discuss the choices made as the project took shape, including how we were able to design a solution that worked on both traditional eLearning platforms and leading-edge mobile technology. You will leave this session with an understanding of critical considerations for developing an augmented reality project.

In this session, you will learn:

• How to apply the lessons learned in the development effort using this leading-edge technology
• How to assess how you might use this technology to design your own immersive end-user experience
• How to avoid the mistakes made while learning how to develop for this technology
• How image recognition and augmented reality works

Audience:
Novice designers, developers, project managers, and managers with a basic understanding of eLearning and mobile-learning platforms.

Technology discussed in this session:
Object recognition and augmented reality applications, for use on tablets & smartphones

In 2013, the sale of smartphones exceeded the sale of traditional phones and the sale of tablets exceeded those of standard PCs. This trend has led to more organizations who want online courses that can be accessed from both mobile and desktop devices. Because the technology is different, it is challenging to develop learning that accommodates each device’s unique attributes.

In this hands-on session you will learn how to use Adobe Captivate to craft a single course that provides optimal viewing and an effective learning experience across a wide range of devices. You will learn how to design learning programs that have a professional look and feel, and provide an effective learning environment for students. You will leave this session able to improve learning using successful design and development techniques when publishing to both mobile and desktop devices.

In this session, you will learn:

• To understand the principles of responsive design
• How to modify an existing program to improve the design, structure, and content for all environments
• To assess whether design, content, and functionality will integrate on any size device
• To apply an online framework which allows one design to seamlessly function on multiple devices

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Adobe Captivate.

Participant technology requirements:
Laptop with Adobe Captivate installed.

Despite the many criticisms leveled against them, eLearning platforms have essentially remained the same for over a decade. Chief among the frustrations of learning professionals is that traditional platforms fail to engage and motivate learners at a level needed for meaningful leaning to take place. Even where attempts are made to spice up learning by introducing different instructional elements, learners often lose interest because of the many navigation issues they face. A new generation of platforms available on mobile devices is empowering learning professionals to combine best practices in instructional design and cutting-edge technology to give all learners a fresh, dynamic experience that motivates them to deepen and broaden their understanding. This session will highlight the features of such platforms and give participants practical ideas for how they can use these features to maximize learner performance.

One of the unique affordances of a smartphone is the fact that it has its own camera as part of the device. This small feature can open up a whole new world of possibilities for learning. Participants will explore the many ways that the camera that almost every smartphone has today can be used for learning. You will discuss the potential for user-generated content and how it can be used for learning. You will see examples of augmented reality that are used as part of a learning strategy. You will discover many ways in which a simple camera can have tremendous impact on a mobile learning strategy.

Simple and secure, the all-new Lectora Mobile solution safely delivers content to mobile users through its native mobile app. Seamless integration with your learning management system makes it easy for you to track the status and scores of content accessed through mobile devices. In this session, you’ll see how Lectora Mobile allows users to take content offline, yet still tracks SCORM-content progress and scores through a learning management system. 

The development of workplace skills happens primarily through on-the-job experience and reflection on that experience. A key to the success of on-the-job learning is the quality of coaching by managers and experts. The problem is that on-the-job learning and coaching can be haphazard and difficult to manage and track. In reality, most managers don’t provide effective coaching and feedback when it is needed. How can we leverage mobile technology to support the coaching process? In this session, you’ll see how an organization used the TREK Learning Experience Manager, mobile software built on the Experience API (xAPI), to enable short, frequent, asynchronous, and targeted coaching interactions—”nano-coaching.”

People have yet to see major enterprise-level examples of Experience API (xAPI) adoption and the value of its features and functionality. Without these examples, bringing fully formed ideas about the xAPI’s capabilities back to their workplace is a challenge. Learning professionals need to see advanced integrations of the xAPI in non-traditional adaptations so they can understand how it can be used effectively.

In this session participants will learn about Lifeway’s Ministry Grid, and exactly how the xAPI is enabling it. You will review a demonstration of the application itself, and discuss the specific enhancements made possible via the xAPI. You will explore the architecture, the kinds of xAPI statements made, and the specific technology in play. You will discuss the lessons learned during the implementation, including pitfalls like trying to capture everything that happens anywhere. Participants will leave this session with a real-life example of implementing and using the xAPI in a large, enterprise environment.

In this session, you will learn:

• What the xAPI can do in real world application
• How organizations can accomplish what has not been possible before
• How Lifeway is using the xAPI to directly support business objectives
• What roles or skill sets were used to accomplish what Lifeway has done

Audience:
Novice to advanced designers, developers, project managers, and managers with a cursory knowledge of the xAPI.

Technology discussed in this session:
Ministry Grid, enabled by the xAPI.

From the smartphone in your hand to the 27-inch screen on your desk to the giant television on your wall, the range of ways to access the Internet just keeps growing and growing. This presents a huge challenge for training departments charged with cost-effectively and efficiently developing eLearning content for their organizations. What devices should they design for? How many versions of a course do they need? Do they sacrifice one type of delivery for another?

In this session you will learn how responsive eLearning design offers the possibility to create eLearning content once to meet a learning need, no matter how the end-user choses to access it. You will explore the core practices of responsive design and the changes those practices bring to the overall design process. You will examine the learning opportunities that responsive design offers and is best suited for—providing real-world examples of effective and ineffective uses of responsive eLearning design. You will leave this session understanding the very exciting applications of responsive design for those who work in the world of learning and development.

In this session, you will learn:

• The core practices of responsive design and their difference from traditional web-design practices
• How responsive design changes the design processes for online learning projects
• What learning opportunities are best suited to responsive design
• What learning opportunities are least suited to responsive design

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Mobile technology.

There is an overemphasis on mobile technologies in the mobile learning conversation. That may sounds strange, but it’s true. Mobile strategy isn’t really about mobile devices; it’s about taking your existing learning strategy and extending it so it can be supported optimally on whatever device the leaners have in front of them, wherever they are. Organizations should not have to reinvent their learning strategy to go mobile.

In this session participants will explore the broader concept of learning on the cloud as opposed to mobile-specific concepts. Learning on the cloud encompasses a broader strategy for how we learn as adults—continuously. You will learn that the support of mobile devices is essential to a ubiquitous learning strategy, but the strategy is not mobile-specific. You will discuss how mobile is an integrated and key component of the entire enterprise learning strategy—a native (and expected) capability within your entire learning strategy.

In this session, you will learn:

• Why a mobile strategy doesn’t necessarily require a mobile-specific set of skills
• How a learning-on-the-cloud solution will support your overall learning strategy and extend that to mobile devices
• How all learning activity across all devices can be tracked within the learning cloud, creating a unified learning record
• How learning content can be single source and granular to support both traditional learning models and performance support models

Audience:
Novice to advanced designers, developers, and directors with a general understanding of learning technologies, including LCMS and LMS.

Technology discussed in this session:
None.

Medical training and continuing education that qualifies for American Medical Association (AMA) CME credits is traditionally done via classroom, online, and one-to-one training. However, these modalities have not kept pace with the technologies used by today’s medical professionals. More and more, medical organizations are confronting the challenge of producing AMA-compliant education and training that leverages the mobile technology of today.

In this session you will explore a case study from Infirmary Health in which over 750 physicians and students needed to be trained in five weeks, with a design and development timeframe of only 10 weeks. You will explore the reasoning behind the decision to make this training available on mobile devices, specifically tablets. You will discover how the training was designed to fit into the fast-paced environment the physicians work in. You will discuss the obstacles encountered during the project and how they were overcome.

In this session, you will learn:

• Why Infirmary Health chose to use tablets for this project
• What obstacles were encountered during the project and how they were overcome
• How stakeholder approval was maintained
• What might be done differently based upon the lessons learned

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Mobile technology, tablets.

Nonprofit organizations often have many thousands of volunteers. While mobile learning and performance support have a great deal of potential, they also come with some hurdles. Most nonprofits shy away from digital engagement because of the need for huge amounts of dynamic content and the requirement for volunteers to bring their own devices.

In this session participants will learn how nonprofits can speed up the process of getting connected to volunteers via the cloud and by utilizing new technologies like Ruby on Rails and HTML5. You will also explore how nonprofit organizations can deliver a digitized version of existing or new course content. Participants will leave this session with an understanding of how you too can provide a meaningful and measurable mobile training experience that scales for a growing workforce, and yet minimizes the impact on your budget.

In this session, you will learn:

• Why connecting with thousands of volunteers is now possible and easy
• How volunteers can use any device to be trained
• The value of game-based learning
• How training can be created and curated by subject matter experts without the need for expensive course designers

Audience:
Novice project managers, managers, and directors.

Technology discussed in this session:
Cloud-based eLearning platform that supports any media and content and renders that content into games.

The process of getting newly hired salespeople trained and actively selling products is a key concern for most businesses. Organizations typically throw new hires into a classroom for a week or two, and then send them on their way with a couple of three-ring binders with little or no follow-up. Grainger was seeking faster and more innovative ways to make our new hires successful while recognizing that people learn better over time.

In this case-study session you will explore how Grainger’s L&D team redesigned the onboarding process around each seller’s smartphone, tablet, or laptop as their primary access point to their training. You’ll discover how this restructured approach uses a combination of learning modules, live and virtual classroom experiences, interactive forums, and game mechanics to make the new-hire learning experience more continuous, inclusive, and engaging. You will learn how we overcame the challenges of packaging and delivering varied formal-learning experiences and informal-learning interactions, both online and via mobile app, in a highly secure IT environment.

In this session, you will learn:

• The importance of mobile and online access to all on-boarding tasks
• How to integrate with other internal systems like single sign-on, Cisco Webex, and an LMS
• How to use a blended-learning environment with interactive forums, gamification, and ride-along surveys
• The importance of a highly-customized interface from the application’s launch icon to a fully customized user experience

Audience:

Novice designers, developers, project managers, managers, and directors.

Technology discussed in this session:

Microsoft Office Professional, Epic Learning’s GoMo authoring tool, Adobe Acrobat Professional, Articulate Storyline, and Cisco Webex—all delivered and accessible via OnPoint Digital’s CellCast Solution mobile-learning platform on Apple iOS devices.

Truck drivers are trained and tested on inspecting the exterior of the truck as well as driving techniques. Where full-size sit-down simulators are effective for driving training and assessment, it is impractical to simulate an exterior inspection with a life-size simulator. In addition, it is challenging to incorporate assessment of exterior inspections with driving techniques when they use different media. This issue is also analogous to airline pilots and other professions where training requirements include inspection of a large vehicle.

In this session participants will explore how a program built for a touch-capable mobile tablet provided the perfect solution to this challenge. You will explore how the program utilized the unique affordances of a tablet, including manipulating the vehicle by rotating and tilting to see each component that must be inspected. You will discover the depth available in a tablet-based simulation, with lights, tires, dents, leaks, cracked mirrors, and more all being present just as they would in a real-life situation. You will learn how this pre-trip inspection assessment is sent to an LMS that stores the results, which are then available to the full-size simulator via the LMS and can then be used to generate a cumulative score.

In this session, you will learn:

• The value of a design with media integrated in an LMS
• When a mobile solution is better than a full-size simulator solution
• Cost effective methods for performance assessment

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Tablets, full-size simulators, and learning management systems.

In our field, mobile learning is the present and the future. However, implementing mobile learning in a secure environment is an ever-growing concern. It seems there are stories in the news every day describing a data breach and the damage such situations cause. Many organizations are facing this issue as demand becomes higher for mobile learning and they balance the desire to have an edge in an increasingly competitive market with the need to minimize risk.

In this session participants will explore this complex issue and learn ways in which mobile learning can be built without sacrificing security. You will examine examples of successful mobile learning that maintains security, and will learn why a focus on security can actually be a competitive advantage for your organization. You will leave this session with tips and strategies for ensuring a secure mobile strategy in your organization.

In this session, you will learn:

• The dynamics of implementing mobile learning in a secure environment
• The challenges of implementing mobile learning in a secure environment
• Lessons from successful examples of mobile learning implementation in a secure environment
• Ideas on how to implement mobile learning in a secure environment

Audience:
Intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Smartphones and tablets.

The IEEE Actionable Data Book project is currently investigating open technologies compatible with the Open Stand Initiative. The goal is to define an open platform for mobile learning that is personalized, activity-based, and that has the potential for low-cost global adoption. The technical foundation for the project is the new EPUB 3 format for digital publications developed by the IDPF. It provides a framework for the structuring, packaging and mobile delivery of accessible HTML5 content.

In this session participants will explore a use case that leverages EPUB 3 as an open platform for mobile learning. You will learn from a collaboration with a new UNESCO World Heritage Site in Indonesia on a problem that relates mobile learning, tourism, indigenous culture, and rice production. You will discuss how this project incorporates Experience API, developed by the US Department of Defense Advanced Distributed Learning (ADL) Initiative as an appropriate communication technology and possible candidate for standardization.

In this session, you will learn:

• How to leverage the lessons learned from the IEEE Actionable Data Book project
• The basics of EPUB 3 and what it offers to mobile learning developers
• Examples of EPUB 3 and existing templates that you can reuse for publishing eBook content
• How xAPI can be combined with EPUB 3 to capture learner activities within an eBook experience

Audience:
Novice designers, developers, project managers, and managers.

Technology discussed in this session:
EPUB 3, HTML5, JavaScript, CSS, eBooks, iOS, Android, smartphones, and tablets.

Mobile policy doesn’t sound like an exciting topic, but it’s an essential component to a mobile learning strategy. You can have jaw-droppingly cool apps, context-sensitivity, video, alternate reality games, or all of the above, but you’ll end up failing if you’re not on top of your mobile policy. Quite simply, policy is strategy, and without strategy, you’re just stumbling around in the dark.

In this session, participants will review the key areas of policy that need to be covered, consider alternatives to traditional legacy policies, and explore the tradeoffs. You will also debunk some of the myths that surround mobile, and explore how these myths impact your policies and mobile strategy. You will leave this session with an understanding of the elements that you and your organization need to address to make your mobile initiatives survive and thrive.

In this session, you will learn:

• Areas that mobile policy needs to address
• The pitfalls of mobile policies that derail mobile strategies
• The tradeoffs of different policy approaches
• Key policy considerations for a successful mobile strategy

Audience:
Novice and intermediate designers, project managers, and managers.

More and more learning professionals are realizing that training and courses are only one piece of the overall puzzle. Organizations are increasingly looking to incorporate performance support to provide workers with the support they need, when they need it. What most instructional designers fail to realize is that that the tools they use to develop courses can often be used to develop mobile performance support solutions.

In this hands-on session you will learn how you can easily leverage the Engage interactions offered within Articulate’s Studio suite to quickly build and deliver mobile performance support tools. You will explore the various interactions that are available and learn how to build and customize them for effective performance support tools. You will examine how to publish projects to multiple formats so learners can access them anytime, anywhere. You will leave this session able to use these interactions to truly engage your learners, all without breaking a sweat as a developer.

In this session, you will learn:

• To convert boring content into mobile Engage interactions with ease
• How to identify the various Engage interactions and their uses
• To customize interactions for a unique experience
• How to publish for use in mobile deployment

Audience:
Novice to advanced designers and developers.

Technology discussed in this session:
Mobile technologies, Articulate Engage.

Participant technology requirements:
Articulate Engage (full version or active trial version).

Adobe Captivate is a great tool for creating eLearning, but how well can you use it to create mobile learning? There is some debate as to whether or not a designer can create learning programs for desktop and mobile at the same time. It’s definitely possible, but there are design issues and crucial development issues that you must address before you start.

In this hands-on session you will learn the critical design and development considerations you must take into account before building mobile learning projects with Adobe Captivate. You will follow step-by-step on your laptop and learn what you need to do to prepare projects for delivery to mobile devices. You will explore how failing to address these important issues results in lost money and productivity, and less-than-stellar learning experiences for your audiences. Participants will leave this session with a number of mobile learning samples built in Captivate that you can use to practice and build mobile learning projects for your organization.

In this session, you will learn:

• How to consider design issues that are important when delivering to both desktop and mobile learning
• How to adjust settings for mobile projects
• How to take advantage of Captivate’s unique strengths in the delivery of mobile learning
• How the samples and step-by-step handouts can help you apply these principles to your own work

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Adobe Captivate.

Participant technology requirements:
Adobe Captivate (or trial version) pre-installed.

When people use the word “mLearning” or the phrase “mobile learning,” each person comes with a potentially different interpretation of what that means, based on their experience. As a learning provider, it’s imperative that you begin with the same common understanding of what that means. Because there are many different interpretations of mobile learning, the challenge is to determine how to best suit your client and align each stakeholder’s expectations. This session will help you to consider all aspects of mobile learning, and how stakeholders and learners may misinterpret your intentions. This session will open your mind to how others, in both the corporate and academic world, view mobile learning today, and how to align their thinking with your own.

Mobile productivity is very different from the desktop, and mLearning is one of the core applications that enterprises need to take full advantage of mobile productivity. In this session you will examine a series of case studies from healthcare, government, and industry that illustrate the essential components of mobile productivity in the enterprise, and the central role that mLearning can play. You will learn how familiar applications like Word, Excel, and Powerpoint are being supplemented or even replaced by mobile applications that incorporate custom workflows, analytics, collaboration, and mLearning.

Implementing mobile learning into your eLearning strategy is a necessity—having the right efficient tools and process behind it is toughest challenge. In this session you will explore how to optimize cost by creating truly interactive content once and having it instantly ready for all platforms and devices, with no hustle of implementation and maintenance. You’ll learn to create professional multi-platform (PCs, tablets, smartphones), highly interactive content that can be exported as a SCORM object and used in any SCORM-compliant eLearning platform.

Workers of EVERY generation are demanding the ability to learn on-demand and support their own performance. We’ll discuss how to satisfy them and provide learning that is just enough, just in time, just for them, and just where they are. They are everywhere and using every device. 

Mobile devices have opened up new avenues to deliver training to employees, especially those who are constantly on the go. The challenge is to provide training that is effective, engaging, and, ideally, uniquely mobile. Many organizations are introducing game elements as a way to reach learners and hold their interest. Combining game elements and game design with the training content can do just that if properly designed and delivered.

In this session you will learn the required steps to build an effective strategy to utilize game elements in mobile learning. You will explore game-based mLearning from concept to creation to completion, including understanding when adding game elements is appropriate or has great potential. You will discuss a real-world enterprise application using game elements that resulted in substantially increased participation from the target audience.

You will leave this session with an understanding of the entire scope of a game-based mobile learning project.

In this session, you will learn:

• How to build a business case for a mobile learning effort
• The basics of gaming elements and design in a non-gaming context
• How to turn conceptual ideas into a working prototype
• Effective solutions and tools for mLearning development, security, analytics, and delivery

Audience:
Novice and intermediate designers, developers, project managers, and managers with an existing mobile learning background that includes some understanding of the basic tenants of mobile.

Access to relevant information in a timely manner is a growing need of people in both their professional and personal lives. Leveraging augmented reality technologies on mobile platforms provides quick and easy access of information required to complete a job at hand more efficiently or simply to enhance a learning process.

In this session, participants will explore mobile augmented reality and performance support, and examine why the two work so powerfully together. Participants will also learn the importance of context in performance support and how augmented reality builds upon it. The session will cover the various technologies and tools that can be used to create augmented reality solutions. Practical use cases and take-away tips, which can be used to build performance support augmented reality solutions, will also be shared

In this session, you will learn:

• More about how augmented reality solutions can bring about productivity improvements and potential cost savings
• Various augmented reality platforms available and their uses
• Practical applications of augmented reality for performance support
• Challenges associated with augmented reality solutions and how to overcome them

Audience:
Novice and intermediate managers and directors.

Technology discussed in this session:
iPad, Android smartphone, augmented reality tools, and APIs.

While most organization see mLearning as something new, it’s actualy been in existsnece in some form for well over a decade. Just as mobile technology has advanced and evolved during that time, so to have the strategies we use to leverge these technologues for learning and performance. Understanding where we have been, and the lessons we learned getting to this point, will help better prepare us for the continued evolution of mLearning in the future.

In this session you will explore the progress that has been made in mLearning over the last decade and more. You will discuss the many things our industry has learned about how training and performance needs can be solved using mobile devices. You will learn about the expanded ways in which phones – both smart and feature - can be used for just-in time needs. You will also explore the ways that tablets and even laptops are being included in a learning strategy that includes mobile. You will leave this interactive session with a better understanding of how mobile tehnologies are changing the way learning is viewed in corporate and academic environments.

In this session, you will learn:

• The history of mLearning and what it means to the future
• What mobile technologies are available to us today
• What mobile technologies we can expect tomorrow
• Various applications of mobile technlogies being used for learning

Audience:
Novice Designers, Developers, Project Managers, Managers, and Directors

Technology discussed in this session:
Various mobile technologies

mLearning programming is often needlessly repetitive, which makes the work inefficient and increases project costs. In other cases, the programming leads to undesirable design tradeoffs because engaging interactions can be difficult and time consuming to develop. A cursory investigation into ways to reduce programming repetitiveness and improve engagement level might lead one to think this problem could be easily resolved through tools or templates. However, it’s not that simple.

In this session you will join a discussion that will draw on a mixture of practical mLearning development experience and widely accepted computer science principles to uncover the pros and cons of various mLearning authoring tools, templates, models, and patterns. You will explore approaches including reusable functions, separation of content and functionality, debugging functionality, selection of proper level of abstraction, and selection of appropriate level of rigor for reusability. The session will present real world examples from actual mLearning courses and tools that you can adapt and use in your own organization.

In this session, you will learn:

• Strengths and weaknesses of tools, templates, models, and patterns
• The pros and cons of various authoring tools
• Tips for improving mLearning programming efficiency using authoring tool composition
• Tips for efficient mLearning programming in a variety of authoring tools

Audience:
Intermediate and advanced developers with some experience developing courses using eLearning or mLearning authoring tools.

Technology discussed in this session:
Articulate Studio, Articulate Storyline, Captivate, and JavaScript.

It’s increasingly difficult for administrators and developers to cope with the speed at which technological devices enter the market and the pockets of learners. eLearning professionals are faced with the challenge of finding the best response to internal or external demands for content delivery in the latest device, while still demonstrating sound pedagogy/andragogy, learning outcomes, and fiscal responsibility. And it’s only going to get more challenging in the future.

In this session, you will explore the historical background of the Ford Motor Company Edsel story and its relevance to innovative approaches to eLearning. You will discuss a case study wherein an organization launched an initiative to provide tablets for learners—an initiative that, like the Edsel, failed. You will examine the reasons the case study failed and what could have been done differently. You will explore the tools needed to succeed in the implementation, improvement, and/or expansion of eLearning (blended, online, mobile). You will leave this session with a set of tips and tools for responding to and managing the internal and external demands related to technology, new devices, and implementation and continuous improvement of eLearning initiatives within institutions and organizations.

In this session, you will learn:

• To ensure any eLearning initiative within your institution/organization is learner-centric, not device-centric
• Tips for how to manage and respond to external and internal megatrends related to technology and evolving devices
• Tools and tips to leverage and balance pedagogical, technological, and analytical attributes
• To be proactive, not reactive, in choice of technology and tools

Audience:

Novice developers, project managers, managers, and directors with a basic understanding of curriculum development, course development, and eLearning.

Technology discussed in this session:

Being able to develop learning that works on multiple devices is very relevant in the learning industry today. Organizations are under increasing amounts of pressure to meet tight deadlines and to keep budgets down. Learning professionals are going to need tools that help them keep up with the growing demands of the multi-device workplace.

In this session participants will learn about Adapt, a revolutionary open-source technology that simplifies numerous development challenges. You will receive an in-depth overview and discuss the surrounding challenges and advancements Adapt will provide. You will examine case studies from organizations like Mozilla, McDonald’s, Nikon and others that are using Adapt to meet business needs. Participants will leave this session with an understanding of the Adapt Framework and how authoring content via its open source solutions will answer the call for multi-device development.

In this session, you will learn:

• The key market drivers calling for multi-device learning
• An in-depth overview and demonstration of Adapt technology
• The core capabilities of responsive design shown through real life case studies and examples
• How to get involved in Adapt open source project and ways to take control of their authoring future

Audience:
Novice to advanced designers, developers, project managers, and managers. A basic knowledge of eLearning and mLearning is a plus.

Technology discussed in this session:
HTML, JavaScript, responsive web design, Adapt technology and framework, Adapt design, layouts, and functionality

The widespread adoption of mobile devices has created many opportunities to enhance learning programs, but it has also brought new challenges. 20th Century Fox, a leader in the film, television, and entertainment industry, was able to successfully meet those challenges in its combined online and offline learning solution for managing courseware and critical training data through mobile devices for its employees worldwide.

In this session you will explore various development approaches and the learning curve to expand traditional eLearning development to mobile technologies. You will explore development techniques and examples, product demonstrations, and key project highlights to more fully understand the development cycle for the successful delivery of rich, engaging learning experiences on mobile devices. You will leave this session with a clear path how to be successful at delivering mobile learning and how to transition from traditional eLearning development techniques to mobile learning.

In this session, you will learn:

• How to transition from traditional eLearning development to mobile learning development
• The impact of mobile delivery on instructional design
• How to develop for cross-platform delivery
• The shift in workflow and work processes for mobile learning
• Newly required developer and project management skills sets for mobile learning
• How to use wireless and mobile technologies to deliver, maintain, and store training record management

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
Android, iOS, smartphone as well as desktop technologies.

Too many guidelines for mobile eLearning are based on opinion, not empirical research. This can really derail the effectiveness of learning programs. In addition, in an environment where every budget dollar is critical, organizations can not afford to waste time and money on poor mobile instructional design. There are now examples and case studies that enable us to take a more credible and research-supported path to mobile learning.

In this session participants will explore real world examples of the good and bad of mobile learning. You will learn how to leverage solid instructional design research in order to make your next mobile learning project more engaging, memorable, and effective. By the end of this session, you will discover the most effective way to use words and visuals, when and where to use audio, how to avoid overloading the learner, and the optimal frequency and method for testing your mobile learning projects.

In this session, you will learn:

• The best placement and use of text
• How to use audio effectively
• How to segment topics to manage complex content
• The best frequency for testing mobile learning projects

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Smartphones and tablets.

There is a frustration on the part of many HTML designers and instructional designers. While they would love to be able to place content directly on an iPhone or iPad as a native app, they soon realize that a solid knowledge of Xcode is required. If you want a native experience without having to learn iOS, Android, and BlackBerry (soon Windows 8) native development, then Titanium is the perfect solution.

In this session you will learn how Appcelerator Titanium Alloy has enabled web developers to build native applications using XML, JavaScript, and CSS. You will discover how this enables you to use the same elements Xcode uses without having to learn Objective C. You will explore how web developers can develop installable learning applications with one code base for all platforms, and you will leave this session understanding how web/eLearning developers can use the languages they already know to build native mobile applications as though they were built using normal app building applications. 

In this session, you will learn:

• Appcelerator Titanium user interface basics
• How to creating windows and views
• How to create tables
• How to add interactivity

Audience:
Novice to advanced designers, developers, and project managers.

Technology discussed in this session:
JavaScript and Appcelerator Titanium Alloy.

Current studies show that more than five billion people will be using mobile devices by 2017, making smartphones and tablets more prevalent and accessible than desktop or laptop computers. Mobile learning has the ability to be a truly global solution for education delivery. At the same time, organizations must develop new knowledge and skills to support this expanded scope of learning.

In this session participants will explore why a mobile learning strategy is essential to meet the currently evolving technology trends. You will explore the considerations that must be addressed in order to implement a successful strategy leveraging mobile technology. You will discuss the opportunities mobile technology presents for eLearning, performance support, and more. You will leave this session with a number of tips from our successes and pitfalls that you can use to build your organization’s mobile strategy.

In this session, you will learn:

• To consider the audience needs and current technology trends when defining a mobile learning strategy
• Instructional considerations for multiple screen sizes
• To distinguish electronic performance support from mLearning
• To differentiate between mobile websites, native apps, hybrid apps, web apps, and responsive web design

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
Android operating systems, iOS, Windows 8, Google Chrome, Mozilla Firefox, and Internet Explorer.

Sometimes you have to capture video but don’t have access to your video camera, DSLR, or point-and-shoot camera. However, you do have something in your pocket, backpack, or purse that can capture exceptional video: your smartphone. These days, almost all smartphones are capable of recording high quality video. The trick is understanding how to use your smartphone camera effectively.

In this session you will learn how to record video with a smartphone that looks as good as a video you would record with a good video camera or DSLR camera. Participants will explore the opportunities and limitations of recording video with a smartphone. You will also explore the key considerations to keep in mind when recording video with a smartphone, and the conditions that might push you towards using a dedicated camera to ensure quality for your videos.

In this session, you will learn:

• How to use your smartphone effectively to create video
• What limitations your smartphone has for creating video
• How to overcome the limitations that smartphones have to create video
• What the best practices are for capturing video with a smartphone
• What the must have apps are for helping you capture great video with your smartphone

Audience:
Novice and intermediate designers, developers, and managers.

Technology discussed in this session:
Smartphones.

Participant technology requirements:
A smartphone.

There’s a growing interest in creating interactive digital books for learning. The challenge is that there are several publication formats and many different vendor applications to use to build an interactive book. Knowing which format and/or tool to use, when to use it, and what’s involved in creating your content in the format provided by the vendor can seem overwhelming.

In this hands-on session participants will learn the process for building eBooks using iBooks Author. You will explore the authoring environment and discuss the processes that are involved in building an eBook. You will discuss and apply the pluses and minuses of each file format using iBooks Author. You will leave this session with an understanding of the latest tools, gain an understanding of what each format offers, and discover how you can take advantage of it in your organization.

In this session, you will learn:

• When creating a digital book makes sense
• How to navigate the new iBooks Author development environment
• Which format to choose for mobile delivery
• What works best for your audience or customer base

Audience:
Novice to intermediate designers, developers, or instructional designers looking to deliver content into this dynamic media format.

Technology discussed in this session:
Apple iBooks, iBooks Author,  Amazon Kindle, Android, ePub format, and mobile formats and distribution.

Participant technology requirements:
Laptop with iBooks Author (free download from Apple App Store—requires a Mac).

Have you ever tested spaghetti to see if it’s cooked by throwing it against a wall? That’s how too many organizations now approach their training programs—throwing standalone eLearning or face-to-face courses at their staff, hoping the learning will stick. There are things we can do to increase the odds of making learning stick by augmenting standalone courses. Many of these strategies are easy to implement and are very suited to mLearning approaches, giving us a whole new set of tools to improve the effectiveness of learning events.

In this session participants will receive an overview of what pre- and post-event learning transfer activities are and what research tells us about their effectiveness. You will also discuss strategies for including these activities in the planning and design of your learning programs, and how to identify ways to take advantage of mobile devices for delivering effective pre- and post-event learning activities.

In this session, you will learn:

• How to recognize what pre- and post-event learning activities are
• What the research tells us about the effectiveness of pre- and post-event learning activities
• How to integrate pre- and post-event learning activities into the planning and design of your learning programs
• How to identify ways to take advantage of mobile devices for delivering effective pre- and post-event learning activities.

Audience:
Novice to advanced designers, developers, project managers, managers, and directors.

Technology discussed in this session:
HTML5, several smartphone and tablet devices.

Unlike instructor led training or eLearning, there are no industry-accepted standards for designing mobile learning. While some instructional designers have tried to adapt course-based teaching and exam-based assessment methods to mobile learning, they are often less than successful because they are not aligned with the unique performances of mobile devices, and the way people use them. Design thinking offers a way of solving this problem.

In this session participants will explore the five steps for design thinking including discovery, interpretation, ideation, experimentation, and evolution. You will learn how true designers are creative problem solvers that recognize there are different kinds of issues that present themselves to be solved. You will apply design thinking to three different issues for mobile learning instructional design—mysteries, heuristics, and algorithms. You will discuss your own examples and analyze the problems using this framework. You will leave this session with new ideas and new directions for implementation of mobile learning in your organization.

In this session, you will learn:

• The meaning of a design thinking approach to problem solving
• Three types of problems and solutions in mobile learning—mysteries, heuristics, and algorithms
• A framework for designing instructional materials and activities for mobile learning
• Ideas and approaches for solving problems with mobile learning

Audience:
Novice and intermediate designers, developers, project managers, and managers with a knowledge of instructional design and a “big picture” view of mobile learning.

Instructional designers are increasingly faced with the challenge of building learning programs that are being accessed on different types of devices. Exporting a course in a way that makes it accessible on a mobile phone isn’t good enough. Our learning programs should adapt their content to work on the different types of devices being used to access it: PCs, tablets, and smartphones. That’s where responsive design comes in.

In this session you will explore the new Adobe Captivate (version 8) and learn how it completely changes the way we develop courses for desktops, tablets, and mobile devices. You will discover how to build courses in Captivate 8 that automatically recognize the learner's device width and change the course content. You will leave this session understanding the differences between just resizing the course content and using a responsive design that produces unique content for different devices. 

In this session, you will learn:

• How to create content for any device width
• How to use the tablet and mobile break points in Captivate 8
• Ways to create unique content for mobile devices
• How to enable mobile gestures for learners
• How to create responsive software simulations
• How to preview content on multiple devices

Audience:

Novice, intermediate, and advanced designers, developers, and managers.

Technology discussed in this session:

Adobe Captivate 8.

To enable a more “on-demand” (or “just-in-time”) approach to performance improvement, organizations are moving away from relying completely on formal learning models to an informal approach, where people can quickly access information when, where, and how they need it. Learning strategies are evolving, with a focus on opportunities to move away from traditional LMS-centric, push, methodologies toward smaller learning modules and flexible pull approaches.

In this session participants will examine a case study with one of the leading pharmaceutical companies experiencing a critical issue with training employees globally on many disparate systems. You will explore an innovative solution designed to improve the performance of the individuals with on-demand learning. You will learn about the various components of this performance support project, including how mobile technologies were used to implement it.

In this session, you will learn:

• How to integrate technology into a greater enterprise learning solution
• How to demonstrate the effectiveness of on-demand learning to achieve business objectives
• How to utilize multiple learning methodologies within a learning solution program
• Effective strategies to deploy on-demand training throughout an enterprise

Audience:
Novice and intermediate designers, project managers, and managers.

Technology discussed in this session:
Sharepoint, Android, iOS, and Surface Pro.

Determining if and how mLearning fits into a learning strategy is complicated. The temptation is to adopt mLearning because it’s the latest and greatest panacea to solve all learning woes. Much like eLearning was positioned as displacing classroom learning at its height, so mLearning is viewed by many as the golden child. Learning professionals also face the pressure of having to establish return on investment for an unproven strategy with significant up-front investments.

In this session participants will look at mLearning as a part of a holistic strategy that includes face-to-face and virtual classrooms, eLearning, and social learning. You will examine the question of strategy not from an either/or standpoint but from a maximization standpoint. You will explore the benefits of integrating the learning strategies to achieve the best overall return-on-investment Participants will leave this session with a different way of looking at measurement that focuses more attention on the why.

In this session, you will learn:

• How mLearning integrates with other learning strategies including classroom, eLearning, and social learning
• What’s required for mLearning integration with other learning strategies
• How an integrated approach improves portfolio-level ROI
• Innovative ways to use (and not use) mLearning

Audience:
Novice project managers and managers with a general understanding of learning strategies.

Mobile removes the barriers that historically have bound learning to prescribed times and places. The need to learn has become more urgent and opportunities for learners to interact with content often materialize in unexpected, uncontrolled, and unstructured environments. The burden of technology is to deliver content in a manner that meets contemporary learning requirements.

In this session participants will explore how mobile technology supports continuous learning in ways that improve retention, enhance skill development, and increase speed to proficiency. You will discuss how a device that allows us to quickly access content extends our learning into more human-friendly consumption. You will learn how mobile technology and continuous learning bring us closer to using the knowledge in a “just do it” context. You will leave this session with a number of examples that can be adapted for use in your own organization.

In this session, you will learn:

• How mobile is the perfect fit for learning—content, consumption, and learners
• The power of mobile learning as a business imperative that you can’t do without in sales
• How the use of continuous learning with mobile can improve learner performance and productivity
• Lessons from case studies demonstrating the use of mobile in continuous learning situations: key learning and business outcomes

Audience: Novice to advanced project managers, managers, and directors

Technology discussed in this session: iPad or laptop

Many large enterprise and government customers use Motorola mobile devices for their employees, and they require the security to control any internet access or application downloads. We wanted to give the end-users access to their documentation in the field when they required it at the moment of need. Off the shelf reader products could not be adjusted to meet our needs or integrated with other software with the flexibility for these requirements.

In this session participants will learn how Motorola Solutions Learning created our own application to bring content to the end user more quickly. You will explore how the initial custom user-guide applications began to be included in the product image directly from the factory, making it available out of the box, and how the project then developed into a catalog-based approach, which allows for multiple documents to be accessed and updated from the same application.

In this session, you will learn:

• How to choose to develop internally versus purchasing off the shelf
• How to use open standards to develop products
• How to create reusable components for your applications
• Lessons learned from our journey

Audience: Intermediate designers, developers, project managers, and managers.

Technology discussed in this session: Android, DITA, Open Standards, HTML5, Motorola Solutions ET1, Motorola Solutions TC55, and Motorola Solutions MC40.

There are many different considerations that contribute to mobile learning design. Even the strongest designer of desktop learning programs can struggle with a transition to building mobile solutions. Too often, organizations struggle with trying to find their own way during their early mLearning projects.

In this session participants will break down the key ingredients that will make your mobile project a learning success. You will learn design principles from user interface to user experience and how to get the best in class. You will learn several ways to prototype apps prior to programming, from paper to interactive. You’ll explore the techniques and tools that you can use to test your app prior to programming. You will also look at the key types of apps and be provided with dozens of ideas to get you prepared to start mLearning projects when you return to your office.

In this session, you will learn:

• What makes a great design
• Techniques for rapid concept and visualization
• Tips for improving your apps UI/UX
• How to improve your prototype and how to brainstorm better ideas
• What we can learn from existing apps
• How to integrate motion into your interface
• Tips to get you started when you get back to your workplace 

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Smartphones, apps.

Training and content development departments are tasked with developing mobile learning content very rapidly and very cost effectively. This makes mobile projects challenging and represents a problem that will only get worse as technology continues to advance. Many people have not thought about how to utilize off-shore vendors to augment their process and team to assist in creating mobile courses.

In this session you will explore the processes used to produce over 70 hours of mobile learning content using a very small on-shore team augmented by off-shore resources. You will learn practical and easy to implement best practices for developing mobile content quickly and cost effectively. You will discover the benefits of having the larger development tasks off-shored and how this approach saves time and cost.

In this session, you will learn:

• Best practices to develop quality mobile content quickly and cost effectively
• How to augment on-shore teams with off-shore teams
• How to calculate cost savings utilizing off-shore resources
• How to increase team production without compromising quality
• How to utilize project management tools to effectively manage teams in disparate locations

Audience:

Novice designers, project managers, managers, directors, and VPs.

Technology discussed in this session:

Project management tools and file sharing technologies.

How often has someone approached you and asked something like, “How much would it cost to build an online course?” or “How much does it cost to build a mobile app?” These questions are very hard to answer and change based on each project, client, and scenario. However, there are some guidelines that can help lead you through this process.

In this session participants will learn from basic development ratios that will help you calculate the costs associated with mLearning. You will analyze the costs of video, audio, animation, and 3-D animations as used in learning applications. You will compare general web app costs against the costs of native apps, and will review top tools used to reduce the workflow. While there is no absolute single formula that fits all, this session will provide participants with guidelines that can be used to help estimate the costs of a project.

In this session, you will learn:

• How to estimate the cost of a simple static website
• How to estimate the cost of a dynamic website
• How to estimate the cost of simple mLearning course
• How to estimate the cost of a good quality video production
• How to estimate the cost of 2-D and 3-D animation
• Access development ratios for a variety of products

Audience:
Novice to advanced project managers, and managers with basic project management skills.

Any time you’re in a meeting, class, or at a conference and look around the room you’re likely to see a number of people seemingly paying more attention to their mobile phones than to the topic at hand. These devices are not going away. The challenge we now face is keeping our face-to-face audiences engaged while competing with the myriad of mobile devices. The solution to this challenge is to leverage the devices themselves.

In this session participants will learn a number of different ways that mobile devices can be used to enhance face-to-face learning experiences. You will explore the many ways that gamification, social media, and more can be used to keep learners engaged in face-to-face learning. Participants will discuss and share a number of different activities that enhance learning using the devices learners are bringing into the workshops anyway.

In this session, you will learn:

• How to focus participant’s attention on your materials using their mobile devices
• How to incorporate participant’s mobile devices into your events
• How to create activities that enhance your events while engaging your participants with their mobile devices
• How to evaluate the effectiveness of using mobile devices in your activities

Audience:
Novice and intermediate designers and managers

Technology discussed in this session:
In this session we will be using participant’s own mobile devices to participate in activities that any facilitator can immediately add to their events to increase engagement.

Participant technology requirements:
A smartphone.

iPads are used in schools, universities, and businesses all over the world. Despite being a mainstream device, many individuals and organizations are still reluctant to use iPads for learning and performance support. Most of the hesitancy comes from ignorance and the belief that developing learning content for iPads is extremely challenging and expensive.

In this hands-on session participants will discover how easy it is to create world-class, interactive learning content for the iPad. You will learn how to use the built-in templates in iBooks Author to add text, interactive images, videos, quizzes, pop-overs, and more. You’ll explore how to use multi-touch interfaces to add interactivity. You will leave this session prepared and energized to rush out and start creating amazing iPad content for your organization.

In this session, you will learn:

• The types of interactive content possible with iBooks Author
• How to get started using iBooks Author templates
• How to create interactive images and galleries
• How to add quizzes and reviews
• How to add pop-over text to content
• How to quickly preview your work on the iPad

Audience:
Novice and intermediate designers and developers who are familiar with Mac and iPad.

Technology discussed in this session:
Mac, iPad, and iBooks Author.

Participant technology requirements:
A Mac with iBooks Author loaded, plus an iPad with iBooks downloaded. Both are free.

The way consumers buy cars is changing. Customers are now far better informed prior to entering a dealership, and the rise of the use of the Internet and mobile browsing is a major factor in this change. There is often a disconnect between the high-tech customer’s online browsing experience and the traditional in-dealership buying experience in which sales occur right by the vehicle itself. Jaguar Land Rover decided to leverage mobile technology as a means to address this challenge.

In this session you will learn about the process used to develop a strategic approach to the use of mobile and explore the challenges that a global organization faces when implementing a mobile solution. You will learn about the solutions used to address these business challenges and how you can adapt them for your organization. You will leave this session understanding how to build mobile strategies for a global audience, and how mobile strategies evolve over time.

In this session, you will learn:

• Where mobile can fit into a global-learning strategy
• How to implement mobile learning across a global enterprise
• Which key stakeholders you need to engage for global success
• How mobile can be the bridge between learning and performance support
• What the key technology challenges are and how to overcome them
• Areas for future development

Audience:
Novice and intermediate designers, developers, project managers, and managers with a basic knowledge of learning and development strategy and an understanding of the use of mobile devices.

Technology discussed in this session:
Apps, smartphones, and tablets.

In order to develop a learning strategy that responds to the rapidly evolving world, learning professionals need to look at the business environment differently. On the one hand, the traditional business needs of the organization will continue to be critical and must be served. On the other hand, the next generation of learning strategies must place equal importance on the actual performance and learning needs of employees. Future learning strategies will look different, be delivered differently, and be led by a new breed of learning professional.

In this session, you will learn what core elements you need to include in learning strategies to keep up with the evolution of business. You will explore content strategy, delivery to mLearning and social learning platforms, and an expanded set of competencies that tomorrow’s learning professionals will require. You will leave this session prepared to develop a comprehensive learning strategy that takes into account the evolving nature of business and work.

In this session, you will learn:

• How to develop a next-generation learning strategy for your organization
• The importance of and how to build a content strategy
• How to incorporate mobile learning into your next-generation learning strategy
• A new competency model for learning professionals

Audience:
Intermediate managers and directors with a baseline understanding of learning strategy.

Technology discussed in this session:
Mobile learning, video (short form) training, and social learning.

The space restrictions on mobile devices and the increasing demand for translated content by global users makes every word we put on a screen count. Choosing the wrong words can define the difference between a successful product and a failure.

In this session you will explore how the language we use when addressing mobile users impacts both their ability to understand it and their level of engagement with the content. You will learn what to consider and look for when planning to expand your offer into additional markets, countries, platforms, and languages. You will explore how your eLearning content needs to be adapted for other countries, how to decide what works best for mobile, text, and video, and what steps are required to translate content into a new language. You will leave this session understanding why adapting or redesigning content specifically for mobile platforms is an invaluable investment that could raise your results off the chart.

In this session, you will learn:

• How to address your mobile audience in the best possible way by using the right language
• What it takes to translate mobile eLearning content into multiple languages
• How to build eLearning content that works across mobile platforms
• How to track and measure user adoption
• How to combine text and video to achieve the best user experience

Audience:
Novice and intermediate designers, developers, project managers, and managers.

Technology discussed in this session:
iOS and Android, marketing automation, and CMS databases.

mLearning is about much more than just mobile technology. mLearning is a different experience than desktop-based eLearning, coming with its own unique set of design considerations and challenges. Organizations considering making the move to mobile need to understand the challenges of creating content for mobile devices if they want their mobile learning strategy to be successful.

In this case-study session you will explore the continuing journey PricewaterhouseCoopers is taking as they continue to learn from their experiences with content authoring for mLearning. You will discuss the advantages and disadvantages of a number of different mLearning authoring tools, and learn from actual examples and demonstrations of content. Through this discussion you will develop a list of key questions you should be asking as you develop your own mobile-learning content strategy.

In this session, you will learn:

• How to match a mobile platform to an available authoring tool
• What content looks like and capabilities for learner interactivity
• Restrictions to consider depending on the target audience’s mobile devices
• The value of templates for quick content authoring

Audience:
Novice and intermediate designers, developers, project managers, and managers with a basic understanding of how mobile learning can be delivered to a learner via apps, websites, or mobile learning platforms.

Technology discussed in this session:
mLearning authoring tools (CreateExpress, Lectora, iSpring, Storyline, audio/video content, and custom-developed HTML), and Intuition mobile learning, Blackberry, Android, and iOS platforms.

Citrix leverages a DITA-based solution for mobile learning that rapidly adapts to changing business, technology, and customer requirements. We want to ensure our source content is future-proofed against changes in delivery technologies in order to avoid vendor lock-in and retain tight control of the types of activities we include in training and how we present them to learners. It was also important that we minimize code maintenance and automate aspects of quality assurance by mining our content as data for metrics related to language and engagement.

In this case-study session you will learn about the tools and technologies Citrix uses to address these challenges. You will explore how a mix of off-the-shelf, open-source, and home-grown solutions gave us the control and flexibility needed to support this long-term strategy. You will discover how this solution enables us to develop content in format-neutral XML, quality-checked against terminology, business, and markup rules, converted to HTML5, and published to a SCORM framework that adapts to user devices.

In this session, you will learn:

• The benefits of using specialized Darwin Information Typing Architecture (DITA) markup for developing mobile training content
• How we gauge content quality during development
• How we use HTML and JavaScript in our course framework to adapt layout to device size
• Where to find the open-source tools we leverage

Audience:
Intermediate developers, project managers, and managers with familiarity of HTML and XML markup, content development, and delivery challenges.

Technology discussed in this session:
An HTML5-based SCORM player running on iPads and phones.

There’s a great deal of discussion about HTML5 and how it is changing the future of the web. While there is tremendous potential in place, there is still much confusion about what its impact is on technology-based learning, and what steps learning professionals should be taking to develop specifically for HTML5.

In this session participants will learn the three key things learning professionals need to know about HTML5 before you start designing programs using that output. You will learn the importance of HTML5 for mobile learning. You will explore the many reasons HTML5 serves as a viable alternative to Flash. You will leave this session with a number of tips that will leave you better prepared and better informed to design mobile learning courses that will look great and function as intended in HTML5.

In this session, you will learn:

• What HTML5 is and how it impacts eLearning
• What you need to know before you start HTML5 development
• How various devices and browsers affect your HTML5 content
• Best practices for designing mLearning for HTML5

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
HTML5.

Learning from the lessons of the past is critical in order to make the future better. This truth of life also applies to the world of mobile learning. There have been a large number of organizations that have gone down the mLearning path and an enormous amount of resources generated from lessons learned. There’s great potential to learn from the lessons shared in this mountain of data, if we have the tools and capabilities with which to analyze it.

In this session we will explore lessons from the history of mobile learning. In this session you will not talk conceptually about big data; you will see it in action and see it applied as we produce new and interesting knowledge about mLearning. The history of mLearning will be painted through research with a new big data analytic tool called Google Ngram Viewer. You will learn how this tool interrogates a database of the billions of words in over five million books to plot relative frequencies of specific terms and concepts over time.

In this session, you will learn:

• Surprising new facts about the beginnings of mobile learning
• How the concept of mobile learning has changed over the past 40 to 50 years
• How to use Google Ngram Viewer to research a database of over five million books
• How big data is changing learning and how it can be used for just-in-time information at the point of need

Audience:
Novice to advanced designers, developers, and managers.

Technology discussed in this session:
Google Ngram Viewer

One of TELUS’ key goals is to have a majority of its workforce work in a flexible mobile work environment. Learning strategies had to adapt to this goal. Learning could no longer simply be available on one’s laptop or in a face-to-face class. Our learning strategy had to be enhanced and updated to accommodate our growing mobile workforce.

In this case-study session you will learn about TELUS’ journey in developing their mobile-learning strategy. You will explore the lessons learned from their successes, and from the challenges they encountered and needed to overcome along the way. You will discover the key social components that were critical to the overall strategy, and you will leave this session with frameworks, strategies, and templates that you can use to build your own mobile-learning strategy.

In this session, you will learn:

• How to identify potential mobile learning challenges and possible solutions
• How to develop your own mobile learning strategy, leveraging strategies, and templates
• How to relate mobile-learning strategy to corporate goals
• How to link current and future learning projects for mobile delivery

Audience:
Intermediate and advanced designers, developers, project managers, managers, and directors with knowledge of social-collaboration tools and functionalities.

Technology discussed in this session:
Successfactors’ Bizx mobile app, SMS services, geotagging, smart device scanning capabilities, SharePoint, Successfactor’s JAM, and social-collaboration tools.

In today’s fast-moving world it is increasingly difficult for individuals to allocate time to a long-duration learning event. In fact, the amount of time learners can allocate and maintain attention to a single learning event seems to shrink all the time. More and more, learning professionals are expected to deliver solutions that are minimally disruptive to work while still providing the support needed for performance.

In this session you will learn about micro learning, which is emerging as a tool to fragment and reassemble learning. You will explore a mobile micro-learning project case study from the BI Norwegian School of Business, including lessons learned and a demonstration of the platform used. You will discover how micro learning addresses the needs of both the learner and the business. You will explore how micro learning supports the principles of both collaborative and continuous learning.

In this session, you will learn:

• Trends supporting micro learning
• How to conceptualize micro learning through mobile solutions
• How micro learning supports collaborative learning
• Key elements of a mobile micro-learning platform

Audience:
Novice project managers and managers.

Technology discussed in this session:
mYouTime mobile micro-learning platform.

Mobile learning is about more than technology. Too often organizations simply move bad practice to new technology. Before we step forward and look at the next best-technology or coolest new gadget in our field we need to step back to basics and consider our design. Before organizations can make the move to mobile, they need to ensure they have strong visual-design practices that work for myriad devices and audiences.

In this session you will explore the key elements of the principles of visual design. You will learn the language of design so that you can better articulate your vision. You will learn the questions you must ask when making design choices and discover the key points to remember about mobile-screen real estate and how that relates to visual design. You will leave this session with a number of actionable visual-design tips that you can use for mobile development.

In this session, you will learn:

• The elements and principles of design
• Why design is about making choices
• The primary goals of responsive design
• How to negotiate screen real estate

Audience:
Novice and intermediate designers and developers.

Technology discussed in this session:
Mobile phones and tablets.

From the first desktop PCs to today’s cutting-edge smartphones, technology has a history of fundamentally changing the expectations of learning and development programs. We are now on the cusp of another technological advance, one that will once again change some of our definitions and how we address performance issues: wearable technology. This technology will come in various forms, but the one that is blazing the path is Google Glass.

 In this session you will learn about Google Glass from one of the members of the Glass Explorer program, who have been testing and using the device in advance of its public release. You will learn what Glass is, how it works, and what the experience of using glass is like. You will explore the many different ways that Glass can be used for learning and performance improvement. In this session you will discover the possibilities that are being opened by this new and exciting technology, and how those possibilities are once again redefining the expectations of learning and performance programs.

 In this session, you will learn:

• What Google Glass is, and what it can do
• What the Glass experience is like for the user
• How people react to Glass
• What doors Glass opens up for learning and performance
• How people are already using Glass for learning today

 Audience:

Novice to advanced designers, developers, and managers.

 Technology discussed in this session:

Google Glass.

When building web or native applications, it can be daunting trying to learn new coding languages for various platforms. Even if you are just targeting web applications, there is still a lot of CSS to get the HTML to look good on both phones and tablets. To get the effect you want you may have to spend hours learning CSS, JavaScript, and HTML. The integration with jQuery Mobile has been a lifesaver for the non-techie or even the techie that wants to get the task done quickly and efficiently.

In this hands-on session you will discover how using jQuery within DreamWeaver is extremely easy with CS versions 5.5 and above. You will learn how to easily insert tables, mobile buttons, mobile view accordions, and more with a simple button click in DreamWeaver. You will leave this session understanding jQuery Mobile and DreamWeaver and with the knowledge of how to build custom web apps using HTML and some JavaScript.

In this session, you will learn:

• A basic understanding of jQuery Mobile
• How to use jQuery Mobile within DreamWeaver
• How to build custom tables for course navigation
• How to use the jQuery content layouts to create awesome looking layouts

Audience:
Novice, intermediate, and advanced designers, developers, and managers

Technology discussed in this session:
HTML, JavaScript, DreamWeaver, and jQuery Mobile.

Participant technology requirements:
A laptop loaded with DreamWeaver CS5.5 or higher.

Managing your mLearning development efforts is challenging. It’s easier to do so with project management software or tools, but they can be very expensive. Understanding which tools are available and which features are needed to manage your mLearning projects can help you pick the right project management tool at the right price.

In this session participants will explore project management tools that are cost effective and help you manage your mLearning projects.  You will discuss the different types of functionality available from project management tools, and which functions best apply to mLearning projects. You will focus on the primary project needs for mLearning: completing projects within scope, time, and cost estimates. Participants will leave this session with an understanding of tools and processes that have proven effective in small- to medium-sized businesses for managing mLearning projects.

In this session, you will learn:

• How to determine the project management tools you need, and if free project management tools are right for you
• How to determine if the process you use to manage projects is effective
• The importance of marrying process with the right project management tools
• How to use free project management tools to successfully manage your projects

Audience:
Novice designers, project managers, and managers.

Technology discussed in this session:
GoogleDocs and Asana.

In a fast-paced environment with lots of information flying at learners, it’s difficult to retain information. Forgetting often begins as soon as learning ends, leaving you hoping that the learner retains as much as they can. Learning professionals need to find ways to bridge this gap, and mobile technology provides us with an opportunity to do so.

In this session participants will discuss how mobile technology and spaced learning can be used together to break the forgetting curve and help to increase knowledge retention. You’ll explore the spacing effect, and what types of mobile deliverables will best support knowledge retention. You will discover when learning modules should be delivered, and more importantly, how they should be delivered. You will leave this session with an understanding of the spacing effect and be able to develop a strategy for knowledge retention for your audience.

In this session, you will learn:

• How the spacing effect can break the cycle of forgetting after a learning event
• What types of deliverables will work best to keep learners from forgetting
• What types of deliverables will engage your learners to keep them interested in learning
• How to develop short, interactive deliverables that can win client buy-in for additional training time
• When to deliver short training modules to support knowledge retention
• How to deliver short training modules to ensure that they are consumed by learners

Audience:
Novice and intermediate designers, project managers, managers, and directors. Participants should have a strong knowledge of web-based training design, as the focus of this session will be more on strategy than technology.

Technology discussed in this session:
Apple iOS, Google, Android, Microsoft Windows, phones, tablets, and Lectora.

A common business problem is that employees want to advance their career, but they often build a plan that is focused on promotions. They want to move up but do not consider lateral moves or moves outside their profession or outside their function. Beyond that, employees need the knowledge, tools, and resources to prepare for career change opportunities. Cisco has addressed this problem by constructing a mobile solution that enables employees to explore careers based on a career lattice approach.

In this session participants will learn from Cisco’s Bring Your Career to Life, the mobile solution Cisco has implemented which accelerates the planning and decisions toward growing a career at Cisco. You will explore Bring Your Career to Life through Career Navigator, a desktop and mobile tool that gets the employee started so that they understand the high-level concepts of career planning, can learn the job families within Cisco, and can discover what skills and learning are necessary to be qualified for specific roles. Participants will discuss the full story of the development of the solution, including how to influence executives regarding mobile, how to build it fast, and what technologies are necessary.

In this session, you will learn:

• The key design principles for an enterprise mobile solution
• How to build it fast and innovate
• About technology solutions for a mobile web experience
• Typical mobile project mistakes and how to overcome them

Audience:
Novice designers, managers, and directors.

Technology discussed in this session:
iPhone, iPad, Android phone, and Android tablet.

It hasn’t been that long since we only worried about testing online training lessons on Internet Explorer and Netscape. Those days are long gone. Today we face a myriad of testing challenges due to the vast number of devices and operating systems that are being used by our learners. Developing and testing our applications to ensure that they will work for everyone is an increasingly challenging part of an organizational learning strategy.

In this session participants will explore the various quality assurance test strategies that are currently being used in software engineering corporations to test their products, and how you can carry over those strategies into the world of mLearning. You will learn about multiple types of QA testing, and what the goals are for each. Participants will leave this session with an understanding of numerous QA strategies and how they can be applied to mobile learning projects.

In this session, you will learn:

• The fundamental concepts of QA testing in software engineering operations
• The critical QA test operations that need to be used by mLearning designers
• Strategies for conducting effective QA testing within an impossible project deadline
• Strategies for mLearning lesson design that will help your QA testing effort

Audience:
Intermediate designers, developers, project managers, managers, and directors with experience designing mLearning lessons for a multi-device target audience.

The Arizona Center for Integrative Medicine has a custom LMS to deliver our online medical education offerings. This platform has been mostly adequate for about five years, but our offerings have expanded to new programs with many more learners in many different contexts. These learners want and often need to use tablets and other mobile devices to access and complete curriculum. The Arizona Center for Integrative Medicine learning platform needed a more flexible mobile strategy that could scale to multiple devices.

In this session participants will learn about the mobile strategy Arizona Center for Integrative Medicine developed. You will explore the challenges we were encountering and the rationale behind our strategy, and will discuss the many lessons learned during the process. You will leave this session with an understanding upon which your own scalable multi-device strategy can be built.

In this session, you will learn:

• What options are available for mobile learning delivery
• What responsive web design is and why you might implement it
• Which technology options exist for building a responsive web design
• Fundamentals of using Skel.js

Audience:
Novice and intermediate designers, developers, and project managers with familiarity of content management systems and beginning to intermediate proficiency with HTML, JavaScript, and CSS.

Technology discussed in this session:
HTML, CSS, LESS, JavaScript, and Skel.js.

Instructional designers are increasingly faced with projects that have a mobile component. In many cases the projects are presented before the design team has the requisite knowledge and skills to design mobile learning. In situations like this, it’s challenging for organizations and professionals to know where to begin.

In this session participants will explore a case study to see the lessons learned from an organization that has walked this path in the process of designing a virtual mobile world. You will learn where to start when being asked to develop your first mobile solution, and will discover the tools that are available and the process used to vet them. You will learn the important considerations that must be factored into mobile projects. You will leave this session with tips and workflows that will prepare you to confidently tackle mobile projects.

In this session, you will learn:

• How to design mobile solutions (workflow)
• What skills/roles are needed for mobile projects
• Lessons from a case study on designing a virtual mobile world
• How to break down a large project vision into manageable but scalable design goals and objectives

Audience:
Novice to advanced designers, project managers, and managers.

Technology discussed in this session:
Browser-based responsive design, iOS, Android, and mobile devices (smartphones and tablets).

Learning is often built on technology, taking place in different forms and locations such as eLearning, mLearning, and social media. What if learning, resources, mentorship, and performance support strategies could all be found in one place, when your employees needed them? That is the ideal scenario, and one that would provide specific measurements for observable data outcomes.

In this session participants will explore the opportunities for an integrated platform of training, management, and mentorship guidance that has been opened up by access to affordable mobile devices and wireless connectivity in much of the world. You will learn how linking training programs and resources with mentorship provides dual performance support and the ability to affect learner decision capacity in real-time. You will discuss two case-studies that highlight the possibilities inherent within a technologically-mediated training and mentoring program.

In this session, you will learn:

• A learner-centered model for mobile instructional design relative to mentoring and performance outcomes
• How mentorship outcomes can be combined with Kirkpatrick learning outcomes for synchronized delivery
• To illustrate the positive and negative factors that impact the mentor and participant relationship
• To apply lessons learned regarding the implementation processes used in two worldwide case studies
• How to have an understanding of mobile performance support intervention tactics

Audience:
Intermediate designers, developers, project managers, and directors.

Technology discussed in this session:
Chronus Software Platform.

The increase in mobile usage has led to an expectation in consumers to have a seamless experience across all devices. This creates challenges for designers, who now need to design content that works not only on desktops, smartphones, and tablets, but on devices with varying screen sizes within each category. Responsive design is a great solution to the fragmentation of devices across smartphones, tablet, desktop, and more.

In this session you will explore a case study of The eLearning Guild’s efforts to adapt the mLearnCon website template into a mobile-friendly, responsive site viewable across all devices. You will learn the challenges we encountered along the way and how we overcame them. You will discover best practices and methodologies to wireframe, design, and code your own responsive site. You will explore the initial design considerations and key implementation choices and issues, and see some examples of the code changes.

In this session, you will learn:

• The core elements of a responsive design
• How to define a site’s specifications for each breakpoint
• How to optimize design and graphics for user interactivity and experience
• How to utilize media queries, viewport settings, grid system, and flexible images for multiple break points

Audience:
Novice to intermediate designers and developers.

Technology discussed in this session:
PC, tablets, smartphones, HTML5, CSS3, and JavaScript.

Mobile is the new way of learning. Learners want it, and companies want to provide it. However, app development can be expensive, especially if you are starting from a mostly print or standard eLearning model of training. Finding a way to give learners and organizations the mobile learning they want without breaking the bank is a must in today’s training market, especially for companies with populations of mobile learners (e.g., sales).

 In this session you will learn how ePubs and iBooks can be used as a low-cost solution for taking training content mobile. We will explore how these digital books are able to support many of the same bells and whistles traditional eLearning interactions support, and examine how digital books leverage the same inputs as traditional apps—such as gestures—but cost a fraction to develop and maintain across multiple operation systems and devices. You’ll discover there is a slightly different design process required when building training for eBooks, but you’ll see examples of how it’s done across several different type of learning so you can take it home and try it yourself. 

In this session, you will learn:

• What platforms and tools are available to use for digital publications
• The different audiences for each publishing platform, and which best fits your audience
• Real-world strategies from companies that use digital book platforms as part of their mobile strategy
• The do’s and do not’s of digital book publishing

Audience:

Novice to advanced designers, developers, and managers with a basic knowledge of instructional design principles.

Technology discussed in this session:

Like many organizations, Goodwill is facing the challenge of supporting a large mobile workforce. It has over 2,700 retail stores staffed with sales associates and processing staff. There is usually no more than one computer in any single location that is available for training. Due to the premium placed upon retail floor space, expanding the desktop-based PCs that are available is prohibitive. This created a difficult challenge to provide training, share knowledge, and disseminate/gather information for the workforce.

In this session participants will explore Goodwill’s approach to solving this problem using authoring tools, text messaging, and a mobile platform. You will learn how it was able to minimize the time required to implement this solution and will discover the benefits it has seen since the solution was implemented. You will leave this session with an understanding of the process used to develop this solution, and tips to replicate the solution in your own organization.

In this session, you will learn:

• About various technologies to start your mobile learning journey
• The process Goodwill used to implement mobile learning
• How to address human resource’s concerns
• Lessons we learned from mistakes we made along the way

Audience:
Novice to advanced designers, developers, project managers, managers, and directors. Participants should have a general understanding of eLearning concepts.

Technology discussed in this session:
Brainshark for content authoring and Train-by-Cell, which provides a mobile platform and a text messaging service.

There are a great number of tools available to use for building mobile learning. The challenge with many of these tools is that they use legacy functionalities and a fixed canvas that do not effectively support the ultimate goal of designing device-agnostic experiences. These tools often trap us in PC-based paradigms that have been used for decades to design static content and now fall short of designing more flexible content that can better respond to the end-users needs on and beyond the desktop.

In this session participants will learn how Adobe Edge Animate can support cross-platform development. You will explore how Adobe Edge Animate allows for flexibility, portability, and continuity of content regardless of the information access environment. You will leave this session with practical examples of how those features can help you create more effective and malleable learning solutions.

In this session, you will learn:

• How to offer rich and adaptive experiences capable of flowing across different screens and platforms
• How to design multi-device flexible layouts
• How to experiment with the natural and intuitive sense of touch in order to allow learners to directly manipulate the content
• How to explore different tools and approaches to better support multi-device development
• How to carry out a simultaneous cross-mobile-device previewing and testing of your content

Audience:
Novice designers, project managers, managers, and directors with a basic understanding of design principles, different authoring tools and latest technologies such as HTML5.

Technology discussed in this session:
Edge Animate CC, Edge Inspect CC, iOS, Android, HTML5, CSS3, JavaScript (the basics), Dreamweaver CC and PhoneGap Build, mobile web apps, native apps, and hybrid apps, and responsive design.

Participant technology requirements:
Laptop with Adobe Edge (or trial version) installed.

Most instructional designers found their way to their role by accident, via a combination of circumstance and subject matter expertise. This is why many IDs share the challenge of “learning as we go” rather than receiving formal training and education before starting a job. This challenge is further complicated by the need to add mobile learning design to our skill sets.

In this session you’ll explore the experiences of an accidental instructional designer who suddenly finds that she needs to design programs for mobile devices. You will learn the critical factors of the mobile landscape that all new mobile designers will need to consider. You will discuss the ways to incorporate mobile into your overall learning strategy, and why that is different than having a “mobile strategy.” You will learn the obstacles and unexpected detours many designers encounter on their first mobile projects. You will leave this session with an understanding of basic strategies and ideas you can apply to your own instructional design practices.

In this session, you will learn:

• When to consider adding mobile solutions to your learning strategy
• How to integrate mobile solutions into your existing strategy
• Common mistakes you should avoid when designing mobile solutions
• Tools you are already using that aid mobile design
• Important things to look out for as you start your mobile journey

Audience:
Novice and intermediate designers, project managers, and managers.

Technology discussed in this session:
N/A

Milestones are key moments in the timeline of a story; they provide a great opportunity to reflect on what we’ve learned so far and how the story will continue to evolve in the future. The story of mLearning has reached an important milestone.

On this panel, mLearning experts will examine the successes and failures that have brought mLearning to where it is today and explore where it is likely to head in the future. You’ll learn lessons companies have gained from implementing mLearning and how they plan to adapt their strategies in the future. You’ll reflect on the affordances mobile technologies provide for learning today and the types of opportunities they will provide in the near future, and you’ll discover new possibilities for leveraging mobile technologies to support learning and performance in your organization.