P14 B.Y.O.L.: Developing Micro-performance Support Solutions
8:30 AM - 4:30 PM Tuesday, June 9
404
While many organizations see the value in incorporating more performance support into their strategy, making it happen can be a challenge. One of the biggest hurdles learning and performance professionals need to overcome to be successful with performance support is developing the skill set required to build performance support solutions.
In this workshop you will complete the process of creating a micro-performance support (micro-PS) solution. You will learn a series of principles that must be applied when designing performance support solutions. You will collaborate in small teams and design and produce a small performance support solution that supports a pre-defined performance outcome. By the end of the workshop you will be able to take the skills you have learned and apply them to a roadmap for using performance support in your workplace. Activities include learning about the performance support objective; analyzing the challenge and designing a PS solution; producing a PS solution (timed event); and show/tell/feedback.
In this session, you will learn:
- How to explain to your co-workers how a performance support approach can add value to your organization
- How to follow performance support analysis and design principles to develop a micro-PS solution
- To produce a micro-PS solution using basic technology
- To outline a road map for how to use performance support in your workplace
Audience:
Novice and intermediate
designers, developers, project managers, and managers.
Technology discussed in this session:
Microsoft Office products,
Adobe Acrobat.
Student technology needs:
Microsoft Office products,
Adobe Acrobat (trial version is okay).
Carol Stroud
Partner
Saxon Bay Consulting
Carol Stroud, M.E.D., is the owner of Saxon Bay Consulting. Carol has been involved with learning for many years, including 15 years as an instructional designer. She’s been a curriculum developer, technology liaison, and a rapid-task-analysis instructor, the latter in collaboration with Dr. Conrad Gottfredson, chief learning strategist of APPLY Synergies. Carol also served as a learning and performance support strategist with numerous health authorities in British Columbia.
Molly Petroff
Education Specialist
Saint Vincent Hospital
Molly Petroff, an education specialist at Saint Vincent Hospital, is the architect of performance support (PS) at the hospital and has implemented several PS solutions focusing on the moment of apply for health system associates. She has worked in staff development for over 25 years, focusing the last 15 years on online learning technologies and the last five years primarily on PS design and development. She has authored numerous eLearning programs and PS solutions for in-house delivery and for other institutions. Molly, an RN, holds a BSN in nursing, an MEd in adult education, and certificates in eLearning instructional design and 5MoN design.
