Apr 8
Apple iPads are growing in popularity among workers, but IT managers are slow to embrace them
SANTA CLARA, Calif. -- When Ralph Loura took over as CIO of Clorox a year ago, the company was standardized on clunky Windows 2000 desktop computers and Blackberry mobile phones.
"Employee satisfaction with the IT team was not great," he said during a keynote speech yesterday at the SNW conference here.
"If you believe demographic studies, the workforce in their 20s and 30s isn't going to accept black corporate PCs with black corporate mobile phones and not be allowed to run Facebook or Angry Bird apps," he said.
Loura was among many CIOs and IT managers at SNW who said they're facing the same issue -- employees want to use mobile technology at work, leaving IT with the job of ensuring that the devices and the data on themremain secure.
For Loura, that meant revamping the company's IT infrastructure while leveraging public and private clouds whenever possible.
The effort to enable a more mobile workforce becomes more a challenge at a company -- like Clorox -- whose 8,300 person workforce is split evenly between "information" workers and plant workers.
Jun 10
Posted by mLearnCon Staff
Categories: Mobile in the Workplace , Security
From Wireless Analytics
By Susan J. Campbell
The release of the latest Aberdeen (News - Alert) Group study has just been announced. The study: Enterprise Mobility Management: Optimizing the Full Mobility Lifecycle, demonstrates the potential of mobility in the marketplace and enables companies to take full advantage of the opportunities this explosion provides. The research group highlighted that 98 percent of enterprises are currently or intending to implement mobility initiatives. As a result, gaining control of the potential chaos created by the influx of new mobile platforms and devices, the invasion of employee-owned mobile devices used for company purposes and new mobile software applications has taken on a whole new priority...
Read more and get the report HERE
Jun 8
From InformationWeek
Managing And Securing Mobile Healthcare Data And Devices: A Custom Tech Adoption Profile Commissioned by MaaS360 by Fiberlink
Overview: Healthcare and life sciences organizations depend on knowledge workers – physicians, researchers, technicians, nurses, analysts, statisticians, salespeople and other professionals – who count on being able to work anytime, anywhere.
A recent report from Forrester® Consulting confirms that healthcare organizations are among the most mobile in the world, and among the most concerned with issues like regulatory compliance and data security.
Download the whitepaper HERE
May 17
Posted by mLearnCon Staff
Categories: Mobile in the Workplace , Social Learning
Just last week the eLearning Guild held Online Forums events that focused on leveraging Social Learning for the workplace. As the primary development environment of m-learning often uses social learning, following are some examples of Social Learning in action. Guided by growing pains of the past, social learning solutions for businesses are starting to show that certain practices can be indeed be effective for connecting with customers.
From the Detroit Free Press
Employers look for ways to use social media sites
By Patricia Moentemurri
Can you Facebook at work?
If not, your company may be too old school -- stuck in the trappings of baby boomer business practices.
• Guidelines for employees using social networking sites
"It's the dumbest policy in the world to block your employees from going to social media sites," said Mark Ragan, a Chicago-based corporate communications specialist. "You get Gen Y entering the workforce, and those people live on Facebook. ... They'll laugh at you." ...
READ MORE
...
From Information Week
The majority of customers are frustrated with customer service offered by communications and high-tech vendors, but social networking tools may enhance the customer experience.
By W. David Gardner
Communications and high tech vendors have been striving to improve their customer service but customers generally still feel ignored by the vendors, according to a new study by Accenture.
Although there are no surefire solutions, the management consulting firm believes use of social networking could help deliver improved customer service. In fact, some vendors are beginning to tap the value of social networking features like Facebook and Twitter as well as traditional customer forums and review sites. The dilemma is underscored by the Accenture findings that revealed that firms’ efforts to improve their customer service often -- about 60% of the time -- failed to impress their business and residential customers.
The report, entitled “Lessons from the Recession: Where Customer Service and Support Investments Yield Superior Returns for Communications and High-Tech Companies”, is based on surveys with more than 2,500 executives and consumers in communications and high-tech fields...
Read the full article HERE.
May 3
As mobile devices are continuously adopted for enterprise and workplace solutions, m-learning would continue its influence into various industries. Here are some recent news of mobile devices for work.
First, the following article reports on a possible change in the current beliefs that business is less inclined to use the iPhone for business purposes.
From TabletPCReview.com
According to a poll conducted last month by Sybase Inc. regarding mobile device use, the No. 1 reason U.S. consumers would use a tablet computer such as the Apple iPad is to work out of the office. Out of 2,443 adults polled, more than half (52.3%) reported that they are most likely to use a tablet device to work on the go, while only 27.1% said that they would use it to watch television and movies. ...
READ MORE
…
The buzz of the iPad has also reached the Health Care Industry. Health care administrators see promise for the tablet in place of clunkier notebooks. Mobility of health supportive devices in the modern hospital setting is critical. But there are special challenges for tablet devices in medical settings. Should tablets be custom designed to meet the special requirements by the health care industry? Read the following article for more information.
Cara Babachicos, CIO of Partners
Continuing Care, looks for mobile devices
able to stand up to home health-care use.
From The Journal of New England Technology
The recent coming out of the iPad from Apple Inc. has the tech community once again all abuzz about the tablet computing device and its future in the workplace. ...
Read the full article HERE.
…
The advantages of using mobile devices for enterprising solutions has Blackberry extending their capabilities even more. Read about what their latest efforts are.
From Business Review Canada
Business users toss stationary direct lines to gutter in favor of cellular convenience to access enterprise calls ...
Read the full article HERE.
