At first blush, the mobile platform seems like an ideal performance support delivery approach. First, there is an audience in need of training reinforcement as they return to the workplace after instructor-led and eLearning formal training. Second, nearly everyone has a mobile device in his or her possession—even on the job—these days, whether it is a personal device or supplied by the enterprise. The good news is that it truly is an ideal performance support opportunity. Learners need useful content on the job and at the time of need. The bad news is that there are a myriad of ways to do it wrong or ineffectively.

In this session, you will explore the many disciplines needed to undertake a mobile learning performance support initiative. You will examine the many facets of effective mobile performance support and how you can leverage it to be a part of a powerful training curriculum. You will explore a useful checklist of the many important considerations involved in an effort of this type. You will leave this session with greater confidence that you can implement engaging and useful mobile performance support in your organization.

Handout(s)

Session Video