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Online Forum Technical Support

System Set-up and Configuration

To ensure that your participation in a Guild Online Forum is successful, please do the following at least 5 days before the start of the event.

IMPORTANT: Beginning with the August 18 & 19, 2011 event, The eLearning Guild's Online Forums are running on Adobe Connect 8. Connect 8 provides automatic detection of the required Adobe Connect 8 Meeting Add-in, and automatically installs that add-in if necessary. If your network prevents automatic installation for any reason, you can download the appropriate installer for your computer. You must install the Adobe Connect 8 Meeting Add-in to view live sessions and session recordings.

  • Make sure you have a PC or Mac computer with a high-speed broadband or better Internet connection.
  • Make sure your computer meets the System Requirements for Adobe Connect 8.
  • If you are participating as part of a Site Registration, you will need one computer for each connection you intend to use (you are issued two logins). Depending on the size of your group, you may also wish to use a data projector and speakers to broadcast audio to your team.
  • If you are participating as an individual, you will need to have a computer headset or speakers connected to your computer to hear the audio. A microphone is not required.
  • Take a diagnostic test and ensure your computer and network connections are properly configured to provide you with the best possible Adobe Connect experience.

Questions?

To ensure that your participation in an Online Forum is successful, The eLearning Guild would like to ensure that your support needs are met. If you have questions about accessing the Online Forums:

  1. Send an email to The eLearning Guild at service@elearningguild.com or
  2. Call The eLearning Guild at 1.707.566.8990
 

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"In most of the sessions I've attended, I've been able to walk away with new information that I can use almost immediately in my job. I really like the ability to re-visit the sessions at a later date. "

Donna Hipkins, Manager, Training & Documentation, Delta Dental of California