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Published Date: 05/15/2008
 LEARNING MANAGEMENT SYSTEMS
by Steve Wexler, Nancy Grey, Dawn Adams Miller, Frank Nguyen, and Angela van Barneveld
These are very challenging times for both organizations tasked with implementing a Learning Management System and solution providers that develop, market, and integrate LMS’s. While still contending with last year’s “keep you up at night issue” of expanding the LMS to incorporate integrated talent management initiatives (ITM), e-Learning professionals and providers must now also contend with a new “hot button” issue: Web 2.0 and social networking.
Already, 42.1% of Guild members consider LMS support for Blogs, Wikis, Pod-casts, and Immersive Learning Simulations (ILS) to be very important, and 36.2% consider support for informal learning initiatives as very important.
So, should you get an LMS, an ITM, or a social networking system?
To help you make this decision this 220-page report will arm you with information from over 1,250 of your eLearning Guild peers representing over 1,150 organizations. In addition, this report gives you the best data and analysis available to help you determine team size, time, costs, best practices, as well as choose the best system for you and your organization.
With dedicated LMS survey data from over 1,250 Guild members, learning modality preferences from over 2,350 members, and market share data from over 5,800 Guild members, Guild Research is able to definitively answer the following questions.
Which tools enjoy the greatest market share, broken down by organization size and industry? What are the satisfaction ratings for the various tools for 22 specific capabilities? What do members that report a very good ROI do differently from everybody else? What is the total cost-of-ownership for a particular LMS? What is the industry average? How long will it take to acquire, install, customize, and implement a particular LMS, and what size team will you need? Are your needs and priorities in alignment with your peers that work in similar organizations?
Here are just some of the findings from this report:
70.6% of Guild member organizations use an LMS, and 79.5% of organizations with more than 5,000 workers use an LMS. Guild members are resoundingly positive in giving the LMS very high marks for its impact on their organizations. Specifically, 94.6% are convinced that a LMS is essential to their organization, 95.5% believe a LMS allows people to access learning more easily, and 94.3% assert that a LMS allows members to distribute better learning throughout the organization. LMSs score some of the lowest satisfaction scores we’ve seen in any report, particularly for the ability to support specific and complex business process models (2.28), support for Immersive Learning Simulations (1.62), Support for Talent Management / Human Capital Management initiatives (2.23), and support for Web 2.0 features (1.87). The average costs to acquire, install, and customize a LMS for all industries and organization sizes is $85.68 per learner. The average cost to maintain the LMS is $44.62 per learner.
— An overview of LMS market share by organization size, geographic region, and industry. Use this information to see which tools resonate with different industries and company sizes.
— An in-depth exploration of Guild member responses, broken down by industry and organization size. Use this information to see if your priorities and needs are in alignment with your peers.
— How much it costs, how long it takes, and how many people are involved in getting a LMS into, and deployed in, an organization.
— An examination of what members who report very good results do differently from everybody else.
— A summary view of how eleven different LMS systems compare on a feature-to-feature basis.
— An in-depth comparison of eleven popular systems, with fine-grained analysis of satisfaction, costs, time, team size, and return on investment.
— Frank Nguyen shares his insights and expertise in consulting on LMSs.
— Nancy Grey helps bring you up to speed with the looming intersection of the LMS and Web 2.0. There is simply no other research report that offers you a more comprehensive 360° view of Learning Management Systems than this Guild Research report. In addition, no other research organization can offer you Direct Data Access so you can drill down beyond summary views of the data to get clear answers to all the questions that are relevant to YOUR organization.
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