Join The Guild
Home: The eLearning Guild
Manage · Design · Develop · eLearning
Community & Resources for e-Learning Professionals
Search
  GO   Advanced Search

Guild Research Library

This Guild Research Library includes every report The eLearning Guild has published since 2002. If you are a Guild Member, Member Plus, or Premium Member you can download any report (PDF) that interests you after log-in. Guild Associates can only download 360° Reports (PDF) that correlate to surveys they have completed in their member profile.

You can purchase a hard-copy of any 360° Report regardless of your membership status from our Guild Research Store hosted by Mimeo.

Advertise Here

You need to upgrade your Flash Player
This interactive requires Flash Player version 7 or higher.

Published Date: 06/12/2008

SYNCHRONOUS LEARNING SYSTEMS

Benchmarks, Best Practices, and Real-Time Analysis about Real-Time Learning
by Steve Wexler

Becoming Mainstream and For Good Reason

If you are not already using a synchronous learning system in your organization, you should be as this report shows that synchronous learning works, it works well, the barriers to success are modest and the startup costs are relatively low.

And if you are using synchronous learning, you should know about what are truly the best practices to be able to deliver sessions that are as effective and engaging as high-quality face-to-face classroom instruction.

So, which Synchronous Learning System (SLS) should you get and how can you get the most from the system?

This 160-page report will arm you with information from over 1,200 of your eLearning Guild peers representing over 1,000 organizations. In addition, this report gives you the best data and analysis available to help you determine which system you should use and how to get the most from that system.

Comprehensive Survey Results – And Answers!

With dedicated SLS survey data from over 1,200 Guild members, learning modality preferences from over 2,500 members, and market share data from over 6,900 Guild members, Guild Research is able to definitively answer the following questions.

  • Which tools enjoy the greatest market share, broken down by organization size and industry?
  • What are the satisfaction ratings for the various tools for dozens of specific capabilities?
  • What do members that report a very good ROI do differently from everybody else?
  • What do Guild members that are able to deliver learning that is as effective as good face-to-face classroom instruction do differently from everyone else?
  • What is the total cost-of-ownership for a particular SLS?  What is the industry average?
  • Are your needs and priorities in alignment with your peers that work in similar organizations?
Key Findings

Here are just some of the findings from this report:

  • 63.7% of Guild member organizations use an SLS, and 71.1% of organizations with more than 5,000 workers use an SLS.
  • Guild members are resoundingly positive in giving synchronous learning very high marks for its impact on their organizations. Specifically, 94.7% are convinced that a SLS is essential to their organization.
  • Synchronous learning is poised for growth with 51.3% of Guild members indicating they plan to do more sessions, 49.9% planning to add more learners, and 16.9% planning to invest in a new system in the next 12 months.
  • WebEx enjoys the largest market share with 42.6% of Guild members that use a SLS indicating that they use WebEx Training Center. This is followed by Microsoft with 29.3%, Adobe with 24.7%, and Citrix Online with 11.7%.
  • 30% of Guild organizations that use a SLS use more than one tool in their organizations.
  • The median costs to acquire, install, and customize a SLS for all industries and organization sizes is $33.65 per learner.
  • The median cost to maintain the SLS is $20.83 per learner.
  • Members that receive formal training on how to deliver synchronous learning report much better results than those that receive little or no training.
How This Report is Organized

Synchronous Learning Systems Landscape – An overview of SLS market share and trends by organization size, geographic region, and industry. Use this information to see which tools resonate with different industries and company sizes.

SLS Survey Analysis and Benchmarks – An in-depth exploration of Guild member responses, broken down by industry and organization size. Use this information to see if your priorities and needs are in alignment with your peers.

SLS Cost Analysis – The costs associated with purchasing and maintaining a synchronous learning system.

SLS Best Practices – An examination of what members who re-port very good results do differently from everybody else.

Synchronous Learning Systems Satisfaction Summary – A summary view of how eleven different SLS systems compare on a feature-to-feature basis.

Synchronous Learning Systems Side-by-Side Comparisons – An in-depth comparison of eleven popular systems, with fine-grained analysis of satisfaction, costs, time, team size, and return on investment.

The Bottom Line

There is simply no other research report that offers you a more comprehensive 360° view of Synchronous Learning Systems than this Guild Research report. In addition, no other research organization can offer you Direct Data Access so you can drill down beyond summary views of the data to get clear answers to all the questions that are relevant to YOUR organization.



The eLearning Guild Research
Advertise Here
Guild Sponsors
Guild Sponsors
Guild Sponsors
We Proudly Support:
LINGOs
e-Learning for Kids
Guild Sponsors