Master the Technical Production & Engage Your vILT Participants

Conference Archive

DevLearn 2019 Conference - October 25, 2019

Kassy LaBorie

Principal Consultant
Kassy LaBorie Consulting

Do you really need a virtual classroom producer? Maybe you don't. But what you absolutely need is the skill set. Whether you assign them to a dedicated producer or do them yourself, commanding the technical aspects of your virtual classroom delivery is the key to online learner engagement. Still not sure? Recall the last webinar you attended, the one that started late due to audio problems? Remember the recent breakout activity you tried to complete, but everyone was too technically confused to get to the assignment? Or how about that time everything was cancelled because the slides wouldn't load, and no one could figure out what to do? Virtual classroom production is an art. It requires a unique skill set that balances deep platform knowledge with multitasking agility, while at the same time calming everyone down before the panicked screams can be heard through the mute. 

In this session you'll explore the reasons why virtual training is so challenging, and how virtual classroom production skills can help you mitigate and even prevent many common technical issues. You’ll break down the logistical and technical considerations that go into the planning and delivery of a successful live online event to understand the part production skills play in making them run smoothly for speakers and attendees. You’ll identify the tasks, outline the responsibilities, and create an action plan for how to manage the production side of virtual training. This approach will allow your content experts to focus on being effective, connecting with the participants, and stop allowing the technology to get in the way of success. 

In this session, you will learn:

  • Strategies for virtual event production and the role of the producer in online learning
  • The distinct benefits a producer skill set brings to the virtual classroom experience
  • How to integrate three key producer tasks into the delivery of your virtual classroom, even if you don't have a producer
  • How to implement a virtual classroom platform disaster recovery strategy


Designers, managers

Technology discussed:

Zoom, all the WebEx Centers, Adobe Connect, GoTo Training/Webinar/Meeting


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