Measure ROI by Collecting, Connecting & Visualizing Data

Conference Archive

DevLearn 2019 Conference - October 24, 2019

Adam Avramescu

Global Customer Training & Enablement Leader
Slack

Dave Derington

Director of User Enablement
Azuqua

Training professionals find it difficult to prove the ROI of their efforts. That makes it harder to grow programs, sell training services, or find our "seat at the table”. Many of us can't get past Kirkpatrick's levels one or two to measure our training outcomes, and as a result can't also measure the broader impact of our training efforts. How do we get access to the data we need, and how do we successfully use that data to tell a story that resonates with stakeholders?

In this session, you'll learn how to make more effective, data-driven decisions about your program. You'll explore new ways to measure the impact of your programs and discover different options for connecting your data. You'll also experiment with different approaches to data-driven storytelling. To tie it all together, you'll leave with a plan to connect your data and set up a measurement plan that drives more sustainable training outcomes.

In this session, you will learn:

  • How to move past smile-sheets and quizzes as measurement tools
  • How to connect training data from multiple sources
  • How to use training data and business data to show the impact of your program
  • How to tell stories using data that resonate with stakeholders and executives
  • What the different options for data integration look like

Audience:

Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)

Technology discussed:

LMS, data warehouse, data visualization, CRM, HRIS, IPaaS


Handouts

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