Global Webinar Strategies for Training and Lessons Learned

Conference Archive

DevLearn 2011 Conference - November 4, 2011

Sarah Remijan

Manager, Club and District Training
Rotary International

Nora Zei

Executive Director
CCS

This session discusses how to reach a global audience, using Webinars, to communicate a new major initiative or organizational change. Rotary International had been relying on printed or electronic communication (manuals, e-newsletters, e-mails) or information dissemination via regional leaders to communicate significant changes in the organization. But the conversation was often one-way, and didn’t allow interaction between constituents and headquarters.

Participants in this case-study session will learn how the introduction of Webinars allowed Rotary International to offer a direct and interactive method of delivery that was also very cost effective. You’ll learn the many complexities they discovered when offering Webinars on a global scale, including: time zones, language needs, varied participant comfort with technology, and technical and audio issues. You’ll learn strategies to overcome these obstacles.

In this session, you will learn:

  • How to address a global audience on a limited training budget
  • How to provide an interactive online training experience for participants
  • How to streamline logistical processes to result in an effective experience for participants
  • How to assess audience languages and time zones to determine an effective needed format
Audience: Intermediate designers, developers, managers, and others who understand the concept of a Webinar, have participated in or, preferably, produced one, and who must communicate with a global audience.

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