Measuring Strategic, Visible, and Costly Learning Programs

Conference Archive

Learning Solutions Conference & Expo 2012 - March 21, 2012

Jeffrey Berk

Chief Operating Officer
KnowledgeAdvisors

The numbers run business … literally – it’s the bottom line. Yet many learning professionals do not “speak business numbers” and therefore cannot justify their initiatives to those who approve funding. The stakes are even higher if the program is of strategic importance, highly visible, and/or costly. This session will share why measuring critical programs like leadership development, sales training, and onboarding are vital to program managers.

Session participants will learn the major elements of a measurement plan to successfully and comprehensively generate quantitative and qualitative metrics in a timely and practical manner using limited resources. You’ll get examples of tools such as a key performance indicator matrix, a communication plan, and smart-sheet evaluations, and you’ll see sample reports, including dashboards.

In this session, you will learn:

  • The importance of measuring strategic, visible, and costly programs
  • How to discuss the measurement plan to gather timely, credible data
  • How to showcase sample reports, statements, dashboards, and scorecards
  • How to apply this type of data to your unique needs

Audience: Those participants who need to learn how to understand qualitative and quantitative metrics to justify their learning initiatives.

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