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The Missing Link: Connecting Learning to Performance Support
Performance Support Symposium 2012 - September 13, 2012
Chief Learning Evangelist
Training is broken. It does not address the full spectrum of learning needs driven by changing new technologies and new business practices. ROI is impossible to identify if you're only addressing the knowledge "gain" part. These changes require a new model and approach - doing more with less AND having a greater impact.
This opening keynote presentation will explain a new and effective way to align with business goals and outcomes and have a measurable ROI. You will hear how to keep up and even ahead of the churn and how to reinvent and reuse existing learning investments like the classroom and eLearning in a more powerful way. You will see how to connect learning and performance support to create a more responsive and impactful approach, and how to reposition L&D as a strategic business partner focused on business outcomes.
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