The Essence of Mobile: Performance Support

Conference Archive

Performance Support Symposium 2012 - September 14, 2012

Clark Quinn

Executive Director
Quinnovation

Mobile is everywhere, but what does that mean, exactly? You know the devices are in hand, so how do you take advantage of them? Here's a hint: mLearning is not about courses on a phone. Mobile may feel like it's too hard to tackle, with the different platforms and form factors, but people are getting real value out of the opportunity. You certainly want to support your people even when they're not tethered to a desktop, so how do you get started?

Performance support is mobile's natural niche, and you should be taking advantage of it. In this session, you'll begin by understanding the fundamental change that is "mobile," and what that means to the employee and the organization. Then you'll explore the different ways mobile goes "beyond the course," as a prelude to considering what's involved in getting started. Finally, you'll explore the organizational issues and get answers to your questions. Mobilize your performers!

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