What Stakeholders Need to Know: Communicating the Results of Training Evaluations

Conference Archive

Learning Solutions Conference & Expo 2013 - March 15, 2013

Frank Morris

Senior Learning & Development Project Manager
BMO Bank

Your stakeholders care about results. And as a professional it’s up to you to show them your results. You’ve collected and analyzed your evaluation data. You know why you got the results you did. You’ve developed action items and recommendations to address any shortcomings and improve future sessions. To reap the rewards of your hard work, you need to invest a little time in a thoughtful and strategic communication plan. Communication is the least understood and the most neglected part of training project planning. It’s also arguably the most important part.

Session participants will learn why it’s so critical to consider communication in a systematic way and how to create a communication plan that meets the needs of all your training stakeholders. You’ll see examples of and receive such tools as a stakeholder information needs analysis, a communication plan that details who gets what information when, and a training impact report that highlights your program’s accomplishments.

In this session, you will learn:

  • The fundamentals of communicating training evaluation results
  • What stakeholders need and want to know about training
  • How to create an evaluation report that gets read

Intermediate professionals.


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