Case Study: Culture Change via Mobile Performance Support

Conference Archive

Learning Solutions Conference & Expo 2013 - March 15, 2013

Amber Sauer

Prinicipal, Learning and Performance
Rho

After a major shift from a hierarchical structure to a flat corporate structure, Rho needed to change the way leaders and peers gave and received feedback. After company-wide training, changes occurred only slowly until the creation of a mobile-support application, which overcame cultural resistance to change.

In this time of near-constant organizational change, learning and performance professionals must have an innovative, adaptable method for delivering and reinforcing culture change. Session participants will get ideas on how a mobile app can overcome resistance to change, especially when there are many geographically dispersed employees.

In this session, you will learn:

  • How to analyze obstacles to culture change
  • When a performance support app make sense
  • How to communicate and deploy a performance support app
  • How to monitor the impact of a performance support app on culture-change goals

Audience:
Novice-to-advanced professionals. A general knowledge of performance support methods is helpful, but not necessary.

Handouts

You do not have access to these files. Please log in or join to download these files.

 

 Back to Library
Advertise Here
Advertise Here

Upcoming Events

Guild Platinum Sponsors

Guild Sponsors

We Proudly Support

Humentum

Recent Job Postings