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KEYNOTE: Hindsight Is 20/20: PS Lessons Learned
Performance Support Symposium 2013 - September 10, 2013
Senior Learning and Performance Strategist
Senior Director, Learning Operations and Platforms (Sales)
Senior Manager of Operations Training
Saint Vincent Hospital
For many organizations, performance support is a logical step from traditional classroom training or eLearning. However, this transition can often present many challenges, including finding the right opportunities for PS, convincing customers of the merits of this new approach, adjusting instructional design practices so that PS complements rather than interferes with training efforts, and measuring the impact on the organization. In this closing general session, the panel of performance support experts will share how organizations have successfully integrated PS into their learning strategy. Attend this closing session and leave with practical strategies and approaches you can apply immediately when you return to your organization.
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