Cisco’s Performance Support Cloud Accelerates Time to Competence

Conference Archive

Performance Support Symposium 2013 - September 9, 2013

Sandra Durham

Content Architect
Learning at Cisco

Stuart Grossman

VP of Education and Training
Xyleme

One of the big issues facing businesses is the time it takes staff to become competent in new roles and new technologies. Research shows that it takes a minimum of eight weeks to learn a new skill and up to 22 weeks to reach full productivity. Clearly, getting staff up to competence faster can have major benefits for businesses. 

In this case study session, you will learn how leading organizations like Cisco are turning to self-service performance support clouds for onboarding staff on new company processes and technologies to improve time to competence. With a live demo, you'll see first-hand an environment of pull learning that allows users to make their own choices about the type of content they access and on what devices. Discover how you can use performance support to create opportunities within your own organizations to help your employees be engaged and productive as soon as possible!

Handouts

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