- Learning Solutions
- Research Library
- Guild Publications
- Sponsored Library
- Online Events Archive
- Conference Archive
- DemoFest Archive
- Product Directory
- Supplier Directory
Starting Small: Transforming a WBT Project into Performance Support
Performance Support Symposium 2013 - September 10, 2013
Sr. Instructional Designer
Pacific Gas and Electric Company (PG&E)
Now that eLearning is a mainstream solution for many organizations, the first solution to mandated training is, frequently, “Build a course!” Typically, a course is built first, and a job aid is developed from the course content. In many cases what learners really need is a job aid to help them at the moment of apply and perhaps a light course or video to show them how to use the tool made available to them.
PG&E started with the job aid, following the “planner, sidekick, and checklist” model, and included an “anatomy of a letter” diagram. This allowed them to gather key information and present in an organized, compact way. Then they built a fun eLearning course in Articulate Storyline that introduced the job aid as a tool to help letter writers. This project is a perfect example of starting small, where PS principles were used to reimagine a standard eLearning course request.
You do not have access to these files. Please log in or join to download these files.
You do not have access to this video. Please log in or join to view this video.
Back to Library
Recent Job Postings
- National Learning Specialist - Instructional Design
King of Prussia, PA
- Instructional Designer
- eLearning Instructional Designer
- Content Writer
- Learning & Performance Analyst
Oklahoma City, OK