- Learning Solutions
- Research Library
- Guild Publications
- Sponsored Library
- Online Events Archive
- Conference Archive
- DemoFest Archive
- Product Directory
- Supplier Directory
Leveraging the Power of LMS and CRM Integration
Ecosystem 2014 - March 19, 2014
Sales training managers, customer support managers, and partner managers will benefit greatly by learning how to make training more relevant and easily accessible to their audience. This session will explore ways that sales training managers can solve the problem of quantitative measurement of the impact of training on sales performance.
Participants will examine the use cases of CRM and LMS integration and the benefits of training for sales, customers, and partners. You will see demonstrations of the various triggers within a CRM and a few examples of how these can be used to deliver relevant content based on the needs of learners. You will hear about the different kinds of reports that can be built by combining LMS data, such as course enrollment and scores, with CRM data, such as account name, geography, account type, etc. You will see ways of implementing single sign-on (SSO) between a CRM and an LMS.
You do not have access to these files. Please log in or join to download these files.
Back to Library
Recent Job Postings
- Enterprise LMS Administrator
- Instructional Design Coordinator
Oak Brook, IL
- eLearning Developer
Albany, New York, USA
- Instructional Designer - Global Sales Development
Costa Mesa, CA or remote
- Instructional Designer / Digital Product Development