Creating a Process Flow for Designing and Developing eLearning

Conference Archive

DevLearn 2014 Conference & Expo - October 30, 2014

Caryn Nadeau

VP Area Manager of eLearning Design/Development
Union Bank

Cheryl Stuart

VP Mgr. Learning Technologies/Corporate Services
Union Bank

Most organizations focus on the quality of the eLearning they develop, but have you ever considered the quality of the workflows used to create that eLearning? We always face the challenge of doing more faster but with fewer resources. As such it is critical that an organization’s eLearning-development workflows are organized and efficient. Many organizations resist the need for more organization under the reasoning that the process is time-consuming; the opposite is actually true.

In this case-study session you will examine a process and workflow utilized at Union Bank for designing and developing eLearning for LMS delivery and for availability via SharePoint. You will explore the bank’s rigorous testing process and discuss some of the pitfalls and lessons that were learned during development of the process plan. You will leave this session understanding how to ensure quality and an excellent end-user experience via a process flow that allows for rigorous planning and testing.

In this session, you will learn:

  • How to document and implement the multiple steps of a process flow for modern eLearning design and development
  • How to create a testing document for testing courses with multiple paths
  • How to ask the right questions when working with SMEs
  • How to differentiate testing and implementation plans for content launching from an LMS vs. content delivered via SharePoint

Novice and intermediate designers, developers, and project managers with design and development experience and familiarity with various authoring tools.

Technology discussed in this session:
Articulate Storyline, Articulate Studio, UPK, and Lectora.


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