Flipping the Classroom: An Alaska Airlines Case Study

Conference Archive

DevLearn 2015 Conference & Expo - October 1, 2015

Jake Fordham

Training Content Developer
Alaska Airlines

Leigh Shocki

Training Compliance Manager
Alaska Airlines

The traditional lecture-based classroom format of corporate training can be time consuming, inefficient, and costly. A number of companies have switched to an eLearning model, which is much more cost effective but can be a difficult platform to teach concepts that require the higher forms of cognitive learning.

In this session you will see how Alaska Airlines successfully leveraged the flipped classroom model to reduce class time and increase employee engagement. You will learn how this dynamic flipped classroom model incorporates eLearning, videos, and classroom activities devoted to teaching government regulations and customer service. You will leave with tools, tips, and ideas for implementing the flipped classroom model into your own organizations.

In this session, you will learn:

  • The benefits of flipping the classroom
  • When it is appropriate to flip the classroom
  • Change management tips for deploying a successful flipped classroom course
  • Lessons learned from Alaska Airlines regarding the flipped classroom
  • Tools for flipping the classroom (suggested authoring and multimedia tools)

Audience:
Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:
Articulate Storyline 2, GreenLight LMS.

Handouts

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