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Forgetting What We Know: Re-conceiving Performance Support as Performance Learning
FocusOn Learning 2016 Conference & Expo - June 8, 2016
Morris Davis (Host)
Performance Development Design Manager
Huntington National Bank
Senior Learning Solutions Manager
With its shift of learning away from information overload delivered in large chunks to learning in more manageable increments within the context of work, performance support is already an improvement on traditional methods of training. Looking to further improve learner performance, in this session we’ll discuss the possibilities of imagining “support” as “learning” with insights from psychological and neuroscience research. Building on unconventional notions about the nature of memory, constructing learning methods on a “remembering” curve, and attending to the learning environment are just a few of the opportunities we will explore in this open conversation with panelists.
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