- Learning Solutions
- Research Library
- Guild Publications
- Sponsored Library
- Online Events Archive
- Conference Archive
- DemoFest Archive
- Product Directory
- Supplier Directory
How Grainger Moved from Strategy to Reality with a Multi-national Performance Support Program
FocusOn Learning 2016 Conference & Expo - June 9, 2016
Paul O Keeffe
As a follow-up to 2015’s Performance Support Symposium presentation, we present the results and lessons learned!
Grainger, a global industrial supply distribution company with thousands of users across 369 branches, 15 distribution centers, and a growing online presence, rolled out SAP’s Enterprise Resource Planning (ERP) system in Mexico and Canada. Because of their geographically dispersed locations, traditional instructor-led training using a full training environment was expensive, complicated, and risky.
Using an advanced system cloning tool, Grainger was able to create, store, and deploy advanced system training with considerably reduced cost compared to a live training environment. They also used Vimago, a state-of-the-art EPSS tool, to rapidly deploy messaging, updates, and training materials during go-live support and sustainment.
Come explore Grainger’s big wins and lessons learned as they navigated from planning to execution.
You do not have access to these files. Please log in or join to download these files.
Back to Library
Recent Job Postings
- Instructional Design Coordinator
Oak Brook, IL
- eLearning Developer
Albany, New York, USA
- Instructional Designer - Global Sales Development
Costa Mesa, CA or remote
- Instructional Designer / Digital Product Development
- Instructional Designer (Epic)