NPS Common Learning Portal: Successes and Challenges in Our First Year

Conference Archive

Learning Solutions Conference & Expo 2017 - March 23, 2017

Dale Carpenter

Distance Learning Program Manager
National Park Service

Zach Wahl

Enterprise Knowledge

Last year, the US National Park Service (NPS) gave a presentation at Learning Solutions Conference regarding its newly designed Common Learning Portal (CLP), which provides integrated access to formal learning, informal learning, and social learning materials via an intuitive interface. The CLP has now been deployed.

This session presents an overview of the portal implementation and the successes and challenges with the CLP since it was deployed. Speakers will share details on adoption metrics and discuss plans moving forward to incorporate xAPI and other new functionality. The session will also provide background on how NPS drove adoption and education for the CLP and the important role that change management played as part of this effort. This detailed case study focuses on the design, build, operations, and enhancements of this cutting-edge learning system.

In this session, you will learn:

  • About the entire “design, build, populate, maintain, enhance” effort for this cutting-edge tool
  • The best practices and lessons learned regarding the design and deployment of the learning portal
  • How NPS is using this technology to integrate formal, informal, and social learning materials
  • How the CLP is leveraging social learning via communities of practice and “people search” functionality

Novice and intermediate designers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Open-source technology (WordPress) and cloud hosting. The CLP interfaces with a series of additional systems, including the NPS LMS and third-party sites and systems.


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