Using Video to Lower Costs and Improve Customer Satisfaction

Conference Archive

FocusOn Learning 2017 Conference & Expo - June 20, 2017

Paul Zahradka

Technical Course Developer
Brocade Communications

Your company keeps growing, but your training department doesn’t. You feel like your current course development methods are making it harder to keep up with compressing development timelines, and yet you’re being asked to create more courses, different courses, smaller courses, and courses that are easier to access. Sales doesn’t like logging in to the LMS every time they need to take some training. And you’re getting tired...

This session will guide you through a case study that explores situations where video should and should not be used. You will learn about the tools, methodologies, and techniques you can use to develop professional-quality video training on a budget. You will discover great options for hosting, delivering, and tracking your video content. The group will round out the session together by discussing the future of video, sharing ideas and questions about how to leverage video for training.

In this session, you will learn:

  • How to make a video training plan
  • Which tools you need to succeed
  • How to compress and encode video content
  • How to discuss video training with your colleagues
  • About lighting tools and techniques

Audience:
Novice to intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Adobe Premiere, Encore, Media Encoder, and Captivate; Encoding.com; YouTube; Watershed LRS; and xAPI.

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