Case Study: 5 Ways an LRS Transformed Learning at Sears

Conference Archive

DevLearn 2017 Conference & Expo - October 25, 2017

Anirudh Bhargava

Director, Technology Operations of Omni-Channel Commerce
BJ's Wholesale Club

At Sears, learning is happening everywhere—from a home service technician reviewing installation guides on their iPhone, to an automotive associate attending a classroom session on battery installation, to an in-store sales associate accessing product information on an iPad. Delivering these learning materials brings one set of challenges, but a larger challenge is how to consolidate those experiences into a single system for meaningful reporting. Enter the learning record store (LRS): a tool that, when partnered with xAPI, can completely change how your organization approaches learning.

In this session, you’ll explore real-world examples from Sears to uncover how an LRS can transform learning. You’ll start by finding out how learning experiences can be recorded from multiple systems using xAPI. You’ll then learn about how the xAPI standard can migrate learning records from multiple legacy systems to a single LRS, which, in the case of Sears, included over 40 million records. You’ll discuss how an LRS can become a powerhouse of all learning records, even for organizations with large numbers of employees, and look at architecture diagrams describing information flow from several systems. Finally, you’ll look at LRS implementation challenges and how Sears overcame them by implementing standard processes.

In this session, you will learn:

  • How an LRS enabled learning transformation at Sears
  • How an LRS can bridge the gap between informal and formal learning
  • How the xAPI standard can connect multiple technologies with an LRS
  • How using an LRS can complement your existing learning management system

Audience:
Novice to advanced developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Technology discussed in this session:
Learning record stores (LRSs), NoSQL databases, WordPress, reporting systems, mobile devices, and learning management systems (LMSs).

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