Web Conferencing for the Low-Tech World

Conference Archive

Learning Solutions Conference & Expo 2018 - March 28, 2018

Nina Talley Everflow

Senior Program Manager
EnCompass

Producing virtual sessions can be a technical challenge, especially when some participants are located in areas with low or sporadic internet connections—either domestically or around the globe. Learning professionals who use web conferencing tools with such participants require effective, simple, on-time support for seamless training deliveries.

This session will explore lessons learned from delivering over 100 virtual sessions (primarily on Adobe Connect and WebEx) where the majority of participants were connecting from Africa, Asia, and Latin America. These best practices describe how technical producers, curriculum designers, and project managers can work together to mitigate and resolve typical challenges for low-bandwidth users. This session will also invite participants to collaborate and brainstorm solutions to some of their most pressing technical challenges.

In this session, you will learn:

How to identify typical technical challenges that users in low-bandwidth areas experience
How to prepare for and mitigate technical disruptions
Effective questions to ask your client that can contribute to a more user-friendly design
On-time producing tips to keep users engaged despite technical interruptions

Audience:

Novice to advanced designers, developers, project managers, and managers.

Technology discussed in this session:

Adobe Connect, Cisco WebEx, Zoom, BlueJeans, Skype, and Google Hangouts.

Handouts

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