Data Before Design: The Inspiration Behind Performance-based Leader Learning

Conference Archive

Learning Solutions Conference & Expo 2019 - March 26, 2019

Shelby Dria

Manager, Instructional Design
Trinity Health

Shannon Young

Senior Design Consultant and Learning Strategist
Trinity Health

It's not every day L&D professionals get to spend time in the trenches conducting a true needs analysis, learning firsthand about the needs of leaders and the barriers that impact their performance.  We did and survived to share what we learned, translating this analysis into customized yet scalable performance-based solutions. The strength of leadership at the mid-level is critical to employee engagement and organizational success.

At Trinity Health approximately 7,000 middle managers support the majority of colleagues, address complex healthcare challenges, execute strategy, and navigate transformational change. Before our design team could hope to successfully meet their development needs, we needed to really learn about our target audience. This session will explore how we collected voice-of-the-customer data and analyzed key research on leadership development and high-performing learning organizations.

In this session, you will learn:

  • How to conduct an in-depth needs analysis and determine what type of needs analysis makes sense for your organization
  • Tips for generating ideas on how to use primary and secondary research to create performance-based leadership development
  • Strategies for scaling and customizing learning to fit the needs of today’s leaders

Audience:

Designers, managers, senior leaders (directors, VP, CLO, executive, etc.)

Handouts

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