Increasing Engagement and Reducing Procrastination in Compliance Training

Conference Archive

Learning Solutions Conference & Expo 2019 - March 26, 2019

Michael Sinno

VP, Training
National Insurance Crime Bureau

Most organizations have required training that becomes a chore for individuals to complete. Many learning and development functions are ultimately defined by these required trainings. In addition, managers and leaders must resort to fear or discipline to get individuals to complete the requirements on time. This session will provide a unique approach to “flip the script” and actually motivate individuals to complete their requirements while reducing the time spent. This allows learning departments to focus on more elective programs, and reduces the negative impression associated with training.

 

Many compliance programs are designed to hit the masses. In this session you will learn how to reorganize the programs to reward knowledge, rather than continue to push the same information. You will also explore how to redesign content to reduce time spent, while still meeting organizational and industry regulations. Most importantly, this session will discuss how to gain buy-in from leadership on the shift in approach to compliance or required training.

In this session, you will learn:

  • Strategies for shifting your annual compliance training to a recertification program
  • How to communicate and market your program to gain buy-in from employees and leadership
  • Approaches for identifying key stakeholders to ensure organizational and industry regulations are met
  • Techniques for redesigning courses to support a recertification program
  • How to structure your program to avoid loopholes or gaps

Audience:

Designers and managers

Technology discussed in this session:

Articulate Storyline

Most organizations have required training that becomes a chore for individuals to complete. Many learning and development functions are ultimately defined by these required trainings. In addition, managers and leaders must resort to fear or discipline to get individuals to complete the requirements on time. This session will provide a unique approach to “flip the script” and actually motivate individuals to complete their requirements while reducing the time spent. This allows learning departments to focus on more elective programs, and reduces the negative impression associated with training.

 

Many compliance programs are designed to hit the masses. In this session you will learn how to reorganize the programs to reward knowledge, rather than continue to push the same information. You will also explore how to redesign content to reduce time spent, while still meeting organizational and industry regulations. Most importantly, this session will discuss how to gain buy-in from leadership on the shift in approach to compliance or required training.

 

In this session, you will learn:

·         Strategies for shifting your annual compliance training to a recertification program

·         How to communicate and market your program to gain buy-in from employees and leadership

·         Approaches for identifying key stakeholders to ensure organizational and industry regulations are met

·         Techniques for redesigning courses to support a recertification program

·         How to structure your program to avoid loopholes or gaps

Handouts

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