Case Study Details Rent-A-Center’s Multiyear Business Transformation

An Integrated and Innovative Approach to Mobile Learning and Performance Coaching

This case study examines how Rent-A-Center (RAC) designed and executed a series of mobile learning (mLearning) solutions for more than 18,000 employees in over 2,800 retail rental centers in the United States, Canada, and Puerto Rico. These mLearning initiatives were key to the success of RAC’s multiyear business transformation.

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