Dealing with Angry Customers: A Branching Scenario

DemoFest Archive

LS DemoFest 2016—May 12, 2016
Category: Business Processes

Tim Slade

Director of Global Learning & Instructional Design
GoDaddy

Project Demonstration

You do not have access to this video. Please log in or join to view this video.

This project won Best Business Process Solution

This course demonstrates how customer service training can be engaging, personalized, and exploratory. The course lets users explore a customer service situation and encourages them to make their own decisions. The course challenges the user to assist the customer without escalating the situation.

Tools used in this project:

  • Articulate Storyline2

Link to Project

You do not have access to this project. Please log in or join to view this link.

Additional Resources

You do not have access to these resources. Please log in or join to view these links.

Powered by Adobe Connect

 

 Back to Library
Advertise Here
Advertise Here

Upcoming Events

Guild Platinum Sponsors

Guild Sponsors

We Proudly Support

Humentum

Recent Job Postings