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Sessions in Block 1
Data continues to be a hot topic in L&D. The options for collecting data continue to grow, along with the potential for finding new insights for learning design. But in conversations with L&D professionals about the need for better data, it’s become clear that good design is not only about designing for data, but also designing from data.Read More
The Internet of Things (IoT) technology revolution is about to explode in L&D. While still not commonplace, it has the potential to resemble the stunning uptake of the smartphone—technology that went from new to everywhere in just 10 years. It also has the capability to redefine the learning landscape. In the age of IoT, learning will no longer be about ownership of information; it will be about presence, context, and experience.Read More
Consumer experiences with YouTube, Snapchat, Netflix, console games, and virtual and augmented reality are shaping demand for a new generation of corporate digital learning. How do you develop a generation of learners who may have spent more time with video games than in school? How do you leverage the explosion of screens and devices to change behavior? How can augmented and virtual reality bring immersion, engagement, and presence to new levels?Read More
An innovative product needs an innovative learning approach, but with multiple delivery options available, how do you decide which is best? The challenge for a team at Canadian Tire was to create awareness and maximize retention of an exciting new catalog among store employees. They wanted to create an engaging and innovative solution in-house but had limited time and resources. How did they decide on their approach, and what did they do to make it a success?Read More
On the footsteps of the dot-com and Y2K craze, the first web-based learning management system (LMS) OLAT debuted in 1999 as a free, open-source platform to support adult learning. It was also the same year that TiVo and Unix were released, Napster was sued by the music industry, and Amazon.com became the leading seller of books. In the almost 20 years since “LMS” entered the vernacular of learning professionals, much has changed in technology and the world at large. However, the LMS remains the central learning technology of any organization. L&D is long overdue for a change.Read More
Creating great online learning experiences for Americans with disabilities involves more than just adhering to US government Section 508 standards. The ability for people to navigate learning management systems (LMSs) efficiently, find course content quickly, and consume learning material goes beyond supporting screen readers alone. One strong approach is to focus on user experience (UX) design. Good UX design tactics will not only expand the accessibility of your content but also benefit all your users. Best of all, good UX design can simplify your content.Read More
Microlearning is everywhere. Your clients or L&D leaders may be pressuring you to use it everywhere. For everything. Oh, and by the way, for cheap. But when should it be used—and when should it not be used? Microlearning is a small and powerful tool, but it may not be the answer to every learning dilemma.Read More
In many cases, the conceptual part of the instructional design process is neglected. Designers don’t have time; they don’t have tools; they don’t know how to ideate learning solutions in an efficient way. As a result, they end up with a routine solution aligned tightly with their own knowledge, skills, biases, and comfort zone. It is very hard to design great training based on such an approach.Read More
Like many roles, the world of slot machine technicians is growing more complicated and more technical every day. They have dozens of games, signs, and controllers to install and support and have several cases to address a day. How can people in situations like this keep track of it all? With their smartphone! In their hand they have access to an easy-to-use mobile tool for performance support and continuous learning.Read More
In 2001, Kent Beck and others created the Agile Manifesto to address the high failure rate of projects. Since then, many companies have adopted agile principles but have struggled with the real-world challenges. Despite this change, a large number of projects still fail. The reality is, many companies talk agile, but application varies—standard techniques exist but may not be followed for good business reasons. It may be cool to be “doing agile,” but it’s just not that easy to transition.Read More
As the lines between marketing, communication, and training are blurring, L&D is being asked to think “like a marketer” and develop or promote creative new learning solutions. So how do marketers engage their audience and change people’s behavior despite changing technology and consumer preferences? The secret is their strategy. How can L&D professionals apply these strategies to change learner behavior and engage participants?Read More
When you visualize abstract ideas, you make the ideas easier for people to understand. When you use visual metaphors, you make content seem familiar. An important skill in L&D is the ability to make meaning through visuals—and diagrams, charts, graphs, and timelines can help.Read More
Today’s learners are faced with an ever-growing surplus of content to learn, process, and employ in their careers. Companies have terabytes of knowledge, skills, behaviors, and standard work required for successful day-to-day operations. They need to empower their employees with a system for efficiently building on or augmenting the capabilities each person brings to the organization. Intelligence augmentation is one possible solution.Read More
The L&D landscape is a complicated space: There are dozens of genres of software, including LMSs, LRSs, authoring tools, analytical tools, etc. Yet few people understand what function their software is actually meant to accomplish. Given this fundamental misunderstanding of software’s “jobs to be done,” it’s no wonder that companies struggle to make the right purchasing decisions, often ending up with software that is not the right fit for their needs.Read More