MXC105 Moving from eLearning to Performance Support

2:15 PM - 3:00 PM Wednesday, November 16

Expo Hall—Management Exchange Stage

What exactly does performance support entail, and how does it differ from traditional eLearning? Delivery and tracking of performance support is a big differentiator, as you won’t have tests, and you need to get information to where the users are doing their work, rather than on a desktop. This session takes an in-depth look at what makes content performance support, and how you can not only utilize existing training materials but also use a single source to provide both traditional training and performance support. Learn how to track usage patterns of your content, even when it’s used as performance support.

John Blackmon

Chief Executive Officer


John Blackmon, CEO of Trivantis, is responsible for development and strategy for the company’s eLearning products. John is the original developer of the company’s flagship Lectora product line. Previously, he was co-founder and lead engineer at BocaSoft, which created various software utilities for the OS/2 operating system. John began his career at Electronic Data Systems and then spent time at IBM. He regularly speaks at eLearning events on topics ranging from xAPI to responsive design, and has a patent pending on his work for responsive course design. John received a BS in electrical engineering from Florida Institute of Technology.

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