204 Case Study: Integrating UX Design and Gamification
1:15 PM - 2:15 PM Wednesday, October 25
Games and Gamification
You may have heard about user experience (UX) design. You probably know a thing or two about gamification by now. But what does it mean to apply them together to create an engaging learning experience? What new angles do you need to think of when bringing the two together, and how can combining these two concepts lead to a greater impact on your audience than they could accomplish alone?
In this case-study session, you’ll learn how Rogers Communications successfully integrated UX design and gamification into an online training course. You’ll find out how to move from principles into practice with both concepts; how common UX ideas like user testing and visual design can specifically enhance gamified experiences; and how to adapt to the common challenges you might face when creating a project that blends gamification and thoughtful UX design together. You’ll also learn how to use UX as the overall framework for any engagement technique you adopt.
In this session, you will learn:
- About the value of adopting UX as a framework to drive engagement and positive user experiences
- How user research, visual design, and interaction design contribute to a gamified course experience
- How to get started with user research activities, such as usability testing
- About the challenges and successes of implementing UX into learning design
Novice to intermediate designers, developers, and managers.
Senior Learning UX Specialist
Clara Ng is a senior learning UX specialist at Rogers Communications. As part of an innovation team, she advocates for experience design in the development of employee training and is responsible for establishing methods of learner research. Clara has over 15 years of experience in strategy, analysis, design, and development of learning that spans telecommunications, finance, and academic sectors. She has co-authored an article for Learning Solutions Magazine, “Designing It Right: Making an Impact with Diagnostic Assessments.” Her passion is to broaden the application of design thinking to drive performance improvement and create positive learner experiences.