406 Learner Personas: A Necessary Design Tool for Your Online Courses?
10:45 AM - 11:45 AM Thursday, October 26
There is some debate about whether personas (or learner profiles, as they’re more commonly known in L&D) are a help or a hindrance. Some argue that personas can end up being a representation of what designers wish their users were like, rather than a true reflection of the users, or that they create distance between designers and users. But others push back on this idea, stating that—when used thoughtfully—personas can increase your empathy for the people you’re designing for, allowing you to keep your work tightly focused on the real needs of your audience and to craft the most effective experiences for them.
In this session, you’ll learn more about what can make learner personas succeed. Good personas are based on real data about learner demographics and behavior, along with educated speculation about personal histories, motivations, and concerns. You’ll uncover how this design concept, when applied properly, can inspire your audience to act in ways that matter to your business. You’ll also look at how to get started with crafting your own personas, including trying your hand at a proto-persona creator that can help you stay focused when creating employee learning or performance support.
In this session, you will learn:
- How using personas can improve engagement and decrease dropout rates
- How personas save time (both yours and your audience’s)
- What personas can tell you about how to grab your audience’s attention, persuade them more easily, and even create a more customized experience for them
- How to begin creating your own personas
Intermediate to advanced designers, developers, and managers.
discussed in this session:
A tool for creating proto-personas.
Founder and CEO
Monica Cornetti, the founder and CEO of Sententia Gamification, works with individuals and organizations who want to learn how to think differently to achieve uncommon results. A gamification speaker and designer, she was rated No. 1 among the Gamification Gurus Power 100 by Rise in 2015 and 2016, and in 2016 was also recognized as a top-three finalist for the Gamification Guru of the Year Award by the World Gamification Congress. Monica is the author of the book Totally Awesome Training Activity Guide: Put Gamification to Work for You.
Chief Motivation Officer
Jonathan Peters, the chief motivation officer at Sententia Gamification, has engaged audiences around the world, helping them recognize what motivates their employees, their customers, and themselves. At Sententia, he ensures that talent development processes and programs are attractive and fun for the players. He is certified in the Reiss Motivation Profile that reveals why designers, facilitators, and participants engage and why they don’t. Jonathan has authored four books and is also an adjunct professor at the University of Nevada–Las Vegas.