309 Creating Quick, Easy, and Useful Mobile Performance Support
3:00 PM - 4:00 PM Wednesday, October 25
Selling mobile performance support can be challenging. Your clients or business partners may be unfamiliar with these solutions, lack knowledge of mobile technologies, and think they don’t have the resources (developers, time, money) to support these activities. These obstacles can prevent your clients from seeing mobile performance support as a viable solution. But this kind of solution can be much simpler, more budget-friendly, and easier to support than they expect—at least, it is when you know the right tools.
In this session, you’ll learn how you can use Google Forms, Sheets, and add-ons to create sophisticated performance support applications. This session will move beyond simple procedural job aids to use these tools to create applications for decision support trees, checklists, and calculators. You’ll also find out about other inexpensive tools that you can use to expand your capabilities with mobile performance support. By the end of this session, you’ll be able to quickly mock up and deliver sophisticated mobile performance support with minimal costs and development skills.
In this session, you will learn:
- How to create a decision support application in Google Forms
- How to add context-sensitive training to your decision support application
- How to create a rule-based email notification for your form
- About inexpensive tools you can use to create mobile performance support applications
- About types of performance support that can translate to mobile applications
Novice to intermediate designers, developers, and managers.
discussed in this session:
Google Forms, Google Sheets, reporting and form notification add-ons, Airtable, and Typeform.
Senior Learning and Development Consultant
Steven Loomis is a senior learning and development consultant at BJC HealthCare. He started his career in the QA department of an educational video game company, and since then, Steven has gained and practiced additional skill sets ranging from front-end analysis to managing instructional designers, authoring content, and pretty much everything else in the field. He has developed performance support tools and training solutions for the legal, banking, and healthcare sectors.
Senior Learning Technologist
Brad Eader is a senior learning technologist at BJC HealthCare. He began his educational career with a background in digital entertainment and game design, focusing on interactions and data visualization. Brad is also proficient in Adobe products, as well as Google applications. He spends his time taking complex problems and turning them into simple solutions.