111 Transforming Employee Orientation to an Onboarding Journey Experience
10:45 AM - 11:45 AM Wednesday, October 24
Management and Strategy
Imagine you’re a new hire. From applying for your job to your first day it feels like you’ve interacted with 100 people. Learning and development is preparing to host an orientation, and so is your new team, both groups delivering different messages and experiences. At Booz Allen, L&D was delivering orientation, not onboarding, and the business was experiencing an unacceptable level of attrition. A new approach was needed.
In this case-study session, you will learn how Booz Allen leadership’s step to reexamine its employee value proposition and give ownership of the firm’s Workday Onboarding process to L&D lead to the change from a weekly orientation to a cohesive year-long onboarding experience beginning at offer letter acceptance. You’ll explore how technology, marketing, and communications strategies can be used to create the right engagement points from offer through the end of first year. You’ll learn how to connect content across a year and deliver consistent messages about the organizations’ employee value proposition.
In this session, you will learn:
- How learning and development can influence other business processes
- How defining a purpose for Workday Onboarding enables a streamlined pre-onboarding experience
- Ways in which applying branding strategies can energize your instructional design
- How virtual reality and videos can be used to engage new hires and tell the organizational story
Designers, managers, and senior leaders (directors, VPs, CLOs, executives, etc.).
Technology discussed in this session:
Workday, videos, virtual reality, Degreed.
Senior Learning Strategist
Booz Allen Hamilton
Alexa Krezel is a senior learning strategist at Booz Allen Hamilton. She has more than 10 years of experience in the learning and development industry, with areas of focus that include instructional design, delivering virtual learning experiences, and change management. At Booz Allen, she leads the design of the firm’s onboarding program. Alexa has a master’s degree in instructional design from the University of Maryland, Baltimore County.
Global Onboarding Program Manager and Sr. Learning Strategist
Booz Allen Hamilton
Tina Ayres, the global onboarding program manager and senior learning strategist at Booz Allen Hamilton, leads onboarding for nearly 7,000 new hires annually. She has 14 years of management consulting, talent development, and operations management experience. With a specialization in developing blended learning frameworks, she most recently completely reimagined the Booz Allen new hire learner experience. In her early career at Booz Allen, she served as a sourcing team lead, where she led numerous talent acquisition and development projects in the areas of analytics, consulting, engineering, and science to meet the surging demand for new management consulting capabilities. Tina holds a bachelor of science degree in psychology from James Madison University and a Kirkpatrick Certificate in evaluation methodology.