210 Enhancing Learning Activities Using NFC Technology
1:15 PM - 2:15 PM Wednesday, October 24
Thanks to learning technology like Articulate Storyline, you are now able to simulate activities normally performed in person, such as role-playing scenarios for learners. But at what cost? What is lost from the learning experience when learners don’t interact with one another in person? What if, instead of “replacing” these in-person activities using technology, you instead “enhanced” them using technology? Using near-field communication technology, now you can.
In this session, you will learn how NFC technology works; how Expedia used it to create a digital card activity to enhance role-playing customer scenarios, and its business impact; and how you can use NFC technology to create learning activities of your own.
In this session, you will learn:
- How NFC technology works
- How it was used at Expedia to create a digital card activity
- What the business impact of that digital card activity was
- How you can use NFC technology for learning activities
Designers, developers, managers, and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:
Near-field communication (NFC).
Senior Instructional Designer
Jonathan Meisburg is a senior instructional designer at Expedia who specializes in gamification and making learning not only effective, but also fun. He has worked with technology companies such as Expedia, Valve, and Microsoft. Jonathan is passionate about what he does because he gets to combine his passion for education and creativity to create magical educational experiences that positively transform lives.
Director, Global Learning & Quality
Kim Burgdorf, the director of global learning and quality for Expedia Group, is an award-winning leader and learning expert with over 25 years’ experience in organizational effectiveness and business operations. She sharpened her skills at American Express, holding several senior-level positions. During her tenure there, Kim was responsible for developing and executing business and learning strategies for the premium luxury travel organization servicing platinum and Centurion Card members. At Expedia Group, Kim is responsible for strategic performance development for front-line agents and leaders in contact centers worldwide supporting Expedia.com, Hotels.com, and the Expedia Affiliate Network brands across the globe.