314 Scaling Personalized Learning for 1 Million Users
3:00 PM - 4:00 PM Wednesday, October 24
Management and Strategy
It is no secret that personalized content is more relevant and engaging. Engaging a network of different people in a world saturated with content requires organizations to deliver relevant and personalized information at the right time, in the right place. Travel technology behemoth Amadeus needed to engage and connect a network of 1 million people. The team needed to renew their learning and development strategy and get everyone onboard.
In this case study session, find out how Amadeus scaled personalized learning, engaged users, and synchronized their global operations. You’ll explore how the team developed and scaled their L&D strategy with a learning experience platform, and how to overcome geographic barriers to curate personalized learning content for an expansive global network.
In this session, you will learn:
- How to develop an L&D strategy to scale to a million people
- How to choose the right learning platform for your specific organizational challenges
- How to deliver a new learning solution and get everyone on board
- How to build an agile learning solution so it changes as technology evolves
Managers and senior leaders (directors, VP, CLO, executive, etc.).
Technology discussed in this session:Amadeus IT and Travel Technology, and Valamis Learning Experience Platform.
Head of Americas Learning Services
Amadeus North America
Rebecca Gonzalez is head of Americas Learning Services at Amadeus. Of her 25 years at Amadeus, 24 have been in Learning Services, and the last 16 in a leadership role. Rebecca was part of the team that launched the first corporate online university at Amadeus in 1999, and winner of a Best in Class CUBIC award in 2006. As leaders in online learning, Amadeus North America Learning Services is driving the vision of a new, next-generation learning platform to be used by Amadeus globally.
Manager, Online Learning Systems
Amadeus North America
Mary Brosch is a manager of online learning systems at Amadeus North America. She is the regional product owner for the Global Learning Platform, implemented with Valamis Learning Experience Platform and Liferay. She communicates with all stakeholders and is a bridge between the technical development teams and the business users, playing a key role in influencing the evolution of the learning system to provide business value. She has worked for Amadeus for over 20 years, mostly in the Learning Services department in a variety of roles from technical developer and instructional technology specialist to manager, leading the implementation of the online university.