STRS202 Successfully Implementing an LCMS: eXact and Merck Case Study
11:00 AM - 11:45 AM Thursday, October 25
Expo Hall: Strategic Solutions Stage
One of the most challenging issues for organizations is how to undertake digital transformation successfully. Adopting new technology to address content and learning challenges can be high on internal agendas, and therefore it is imperative that the enabling technology is able to deliver successful outcomes to an organization. It is essential to anticipate the challenges that might lie ahead, in order to optimize potential efficiencies and measurable benefits. This session will provide a guide for those who might consider embarking on such an internal transformation—and you will be given the background on how Merck progressed on its innovation journey.
In this session, introduced by eXact learning solutions, you will discover the considerations and challenges the Merck team was trying to address at the outset. While understanding their goals, you will be provided with some useful dos and don’ts from a Fortune 50 company having undertaken the initiative. Find out how Merck enhanced its ability to tailor its content to the needs of its audience and efficiently delivered engaging information successfully. The session will discuss some of the challenges around delivering content “chunks,” and how Merck and eXact worked together to meet the needs of the Merck internal audience. Discover how eXact’s consulting process really focused on understanding internal needs. The session will aim to provide practical solutions that will be applicable to other organizational learning scenarios.
In this session, you will learn:
- About some of the complexities of implementing a new system internally
- Dos and don’ts, and pitfalls for other practitioners to anticipate
- How Merck overcame the challenges of implementing a personalized experience for all internal users
- Some of the key takeaways for Merck’s innovative learning team from delivering a successful internal program
Novice to advanced designers, developers, managers, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
The eXact learning solutions digital transformation solution (or LCMS).
Business Development Sr. Solutions Architect
eXact learning solutions
Robert DeMaria is a business development senior solutions architect at eXact learning solutions. Through his consultative approach, his nearly 20 years’ experience in technology, and his unique ability to infuse business needs with cutting-edge strategies, Robert provides organizations with the concepts and solutions they need to reach greater heights. His foundation in learning management, portals, content management, authoring tools, and strategic implementations is just the beginning. Robert’s advanced experience in 3-D virtual worlds for learning, informal learning strategies, and the emerging use of artificial intelligence makes him a pioneer of the future.