GS04 Keynote: Tech Humanism: Shaping the Future of Meaningful Human Experiences
11:15 AM - 12:30 PM Friday, October 25
With so much emphasis in business on artificial intelligence, automation of various kinds, and digital transformation, the future of human work—and even humanity itself—can feel uncertain. And while we often talk about user experience, customer experience, patient experience, and so on, we rarely consider what a truly integrated human experience might look and feel like.
“Tech Humanist” Kate O’Neill presents the case for why the future of humanity is in creating more meaningful, dimensional, and integrated experiences, and how emerging technologies like chatbots, wearables, IoT devices, and more can be included in this kind of human-centric design. While weaving in examples from a range of industries, applications, and even pop culture, Kate offers an inspiring and useful framework for designers, strategists, or anyone creating experiences for humans.
The Tech Humanist
Kate O’Neill, aka “the Tech Humanist,” is helping humanity prepare for an increasingly tech-driven future by teaching business how to make technology that’s better for humans. Kate has led innovations across technology, marketing, and operations for more than 20 years at a wide variety of companies, including Netflix, Toshiba America, and Magazines.com. Her primary focus as a writer and speaker is on the future of meaningful human experiences. Her latest book, Tech Humanist: How You Can Make Technology Better for Business and Better for Humans, launched in late 2018.