511 L&D Mystery Series: The Case of the Disengaged Learner
1:15 PM - 2:15 PM Thursday, October 24
Maybe it's the eyerolls. Maybe it is the rapid clicks of the "next" button. Regardless of what the action is, we know the look and feeling of learner disengagement. If we know that we don't want our end users to feel this way, then why is it a common occurrence in so many organizations? Instead of only focusing on research and high-level theories, this session will explore solutions to this common problem in a unique way—an interactive mystery!
In this session you’ll join Detective Knowles, a character who needs your help to solve his first L&D mystery—why someone is enjoying a pleasant slumber in front of a training module. This session doesn't only tell you about the research and tools but applies them during this interactive learning experience. Along your journey, you’ll explore three constructs of learner engagement and be challenged to apply them to your current setting using a scale of engagement for each. Additionally, you’ll be introduced to SCORE, a rating system to evaluate learning experiences, and use it help you solve the case. You’ll walk away with from this session not just having solved the mystery, but also with practical resources and tips to focus on learner engagement in face-to-face, blended, and virtual settings. Detective Knowles is counting on you, gumshoe.
In this session, you will learn:
- How learner engagement is operationalized in practice and academic literature
- Three learner engagement constructs (behavioral, cognitive, and emotional) and how to apply them in your setting
- How to apply SCORE (success, curiosity, originality, and relationships) to analyze your learning content and environments
- How to use technology to enhance learner engagement for your learning environment
Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)
Poll Everywhere, Umu, Google live captioning, Google slides, Google docs
Instructional Development Specialist
Ohio State University
Cara North is an instructional development specialist at Ohio State’s College of Education and Human Ecology. As part of her role, she creates learning experiences for online and face-to-face classes for the university. She is also pursuing her PhD in educational studies in learning technologies at Ohio State University. Cara is involved in local and national learning and development organizations, including serving as president-elect of the Central Ohio Association for Talent Development (ATD) and community manager of the Training, Learning, and Development Community (TLDC).