805 Design Thinking for Problem-Solving
10:00 AM - 11:00 AM Friday, October 27
St Thomas AB
In today’s world, the first answer to every challenge seems to be a meeting. You hold meetings to talk about meetings, and then you schedule follow-up meetings. But how productive are you in those conversations, and are you really solving problems? Are you optimizing your time and ability to collaborate? Does everyone have a voice at the table?
This session explores the evolution of design thinking, techniques for identifying problems, and strategies for creative problem-solving to promote innovation in business and in the classroom. You will identify a problem and actively participate in various innovation and creative thinking exercises to address it, including affinity clustering, root cause analysis, and techniques such as Rose, Thorn, Bud and Visualize the Vote.
In this session, you will learn:
- How to identify problems using problem-framing techniques
- About design thinking methods for team collaboration
- Techniques to empathize with people and processes
- Techniques for ideation and prototyping new solutions to problems
- About the importance of gathering feedback and iterating to new solutions
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Assistant Professor, MFA Design Thinking
Kristin Machac is an assistant professor of the online MFA in design thinking program at Radford University. She has more than a decade of instructional design experience in corporate and higher education environments. Kristin has led creative thinking and problem-solving workshops, and she has presented regionally and nationally on topics such as solving business problems with design thinking, enhancing online learning with personal interaction, and applying design thinking to course design.
Department of Design Chair and Professor of Interior Design
Holly L. Cline is a department chair for the Department of Design and the online MFA in design thinking at Radford University. She holds a PhD and earned her degrees from Virginia Tech, University of Kentucky, and Centre College. Holly is certified by the National Council for Interior Designers (NCIDQ), is a LEED accredited professional, and has taught for over 21 years. She is passionate about finding innovative solutions and innovation within the parameters of design thinking and socially responsible design. Holly has received numerous professional awards, been a keynote speaker for multiple organizations in Virginia, and presented both nationally and internationally.