MNX204 Modernizing a Learning Solution for IBM Clients
1:15 PM - 2:00 PM Thursday, October 26
Expo Hall: Management Exchange Stage
At IBM, learning content and delivery strategy must adjust to meet rapidly changing technology, job roles, and learner needs. With cloud-based solutions and software-as-a-service, the need for new formats, new methodologies, and continuous learning has grown. Instructional designers have become learning experience architects, helping orchestrate the massive amount of learning content for IBM clients and providing a more personalized learning solution.
In this session, you will learn how IBM has built a learning solution to support customers’ rapidly changing businesses. This solution starts with the right core content, coupled with a balance of modern development and curation techniques. The content is then wrapped with powerful tools like Watson cognitive search, personalization, and a slick UX to deliver a dynamic learning experience that is unique to each user.
In this session, you will learn:
- Modern practices in content development—modular, reusable, digital
- Tips on content hosting—role-based, dynamic, collections
- How to leverage cognitive search—feeding Watson
- Options for incorporating personalization—dashboards, recommendations, progress
- Portal design considerations—elegant user experience, curation, credentials
Intermediate managers, project managers, training managers, directors, and others with experience in content development and delivery.
discussed in this session:
Watson Explorer and Curata.
Sonia Malik is a solution pathfinder at IBM. She has more than 20 years of experience in the technology industry, spanning both US and international markets. Her background encompasses recruiting and talent management, education and training, strategic alliances, technical and operational roles, team management, account management, skills development, content development, website design, and content curation.
Senior Program Manager/Content Strategist
Meg Petersen is a senior program manager and content strategist at IBM with 30 years’ experience in training and documentation leadership roles. With a passion for transformation, she is skilled in instructional design, management, product design, technical writing, training, and leadership. Meg has helped IBM earn a spot on the Training Industry top 20 list for content development for five straight years. Meg is also certified as an IBM Design Thinking professional and IBM Blue Core Coach.