Jacqueline Hutchinson is a learning solution designer at e-Learning Pros Instructional Design. Jacqueline has been involved in L&D for more than 25 years; she began as a software trainer, taught at a college, and in the 1990s found her passion for online learning. In 2000, she discovered eLearning and LMS implementations. She spent six years as the LMS lead for the city of Toronto, where she implemented and supported an enterprise LMS for 44 business units and more than 38,000 municipal staff. Jacqueline holds a BEd (AE) from Brock University. She’s also a Lectora-certified Advanced Author and instructor.